• Follow all hotel policies and procedures.
遵守所有酒店规章制度和程序。
• Follow the schedule to get to work on time.
按照工作时间表按时上班。
• Observe the appearance and uniform system.
上班时遵守仪容仪表和制服制度。
• Work as a team.
工作中保持团队精神。
• Follow all safety policies to ensure a safe work area.
遵守所有安全制度,塑造一个安全的工作环境。
• Honour all reasonable work-related requests made by the superior, which may be outside your normal job activities, to service throughout the hotel and to achieve guest satisfaction.
尊重所有的来自上级领导的合理的工作请求,即使超出你的工作范围,也要为整个酒店服务,使客人满意。
• Report to the superior before leaving the station for any reason.
因为任何理由需要离开工作岗位之前先汇报上级。
• Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, cutlery and glassware.
检查你的工作区域,清洁桌子椅子,准备好盐,胡椒 餐具和杯子。
• Do all necessary opening and closing side work according to the side work schedule.
做好所有必要的开档和关档的工作记录表。