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薪资: 1万-1.5万 经验:不限 企业类型:国际高端酒店/5星级
地区:上海-黄浦区

Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.必须具备出众的客户服务技巧,专业的表现和丰富的沟通技巧WSET Level 3 or equivalent Sommelier Certification.WEST 3级或者同等水平的侍酒师证明Must be guest-oriented and colleague oriented, have a vibrant personality, and radiate enthusiasm to assist people.必须本着客户至上和尊重同事的服务理念,工作主动热情,能够积极帮助他人Must have good knowledge of beverages and cocktails including Fairmont FAME cocktail program.必须很好的掌握关于饮品和鸡尾酒的专业知识其中包括费尔蒙FAME鸡尾酒程序Proficient in the English language (verbal & written), second language is an asset.精通英语(口语和书面语),掌握第二门语言者优先Must be able to handle a multitude of tasks in an intense, ever-changing environment.必须能够在紧张和不断变化的环境下处理多项任务Must be flexible in terms of working hours.必须在工作时间上灵活安排

薪资: 8千-1万 经验:2年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

Duties and Responsibilities工作职责·         Effectively manage the restaurant by ensuring the following:·         有效管理餐厅的日常工作,确保日下工作正常进行:o    Oversee the Implementation of standards as detailed in the departmental standards and  procedures manualo    监督部门工作标准和程序手册中列出的各项规范的贯彻执行o    Adhere to opening and closing procedures for beverageso    遵守酒水开始营业和结束营业的程序。o    Adhere to hotel finance procedureso    遵守规定的结账程序。o    Conduct effective trainings ensuring all staff are aware and equipped with the wine knowledge to promote & upsell to the guest.o    进行有效的培训,确保所有员工都了解并掌握葡萄酒知识,以便向客人推广和推销。o    Coordinates with respective section manager on VIP wine arrangement & requirements.o    与相关部门经理协调VIP葡萄酒的安排和要求。o    Personally meets and recommend wine for each dining guest in the restaurant.o    亲自与餐厅的每位客人会面并推荐葡萄酒o    Encourage and motivate staff to provide optimum service during all shiftso    激励在岗员工为客人提供卓越的服务。·         Share recommendations and guest comments to ADOFB and Restaurant Manager to reflect current customer profile·         与餐饮副总监和餐厅经理交流意见和客人的建议从而反应当前客人的情况。·         Develop and implement Promotions Calendar for Beverage products in restaurant·         在餐厅制定和执行餐饮产品促销活动日历。·         Manage special event concepts·         特别活动的概念管理工作。·         Anticipate market changes and review operations when necessary·         善于预测市场的变化情况,并在必要时审评运营工作。·         Conduct competitor analysis activities·         对竞争对手进行分析。·         Assist to implements the FSMS policies in the restaurant.·         协助落实餐厅的FSMS政策。·         Create positive publicity opportunities·         创造良好的公众宣传机会。·         Manage customer database and utilize effectively·         管理顾客数据库并有效的加以使用。·         Up-sell property facilities·         推销酒店的设施。·         Actively pursue cost saving measures·         积极的实行节约成本的方法。·         Recycle wherever possible·         尽可能再利用能源。·         Manages beverage cost·         管理酒水成本。·         Forecasting of stock utilisation for wine inventory in F&B division.·         预测餐饮部葡萄酒库存的使用情况。·         Stock control & inventory·         有效的控制库存。·         Analyze beverage statistics through point of sale system·         通过销售点销售系统分析酒水统计数据。·         Works with Superior on manpower planning and management needs·         和上级领导一起进行人力规划和管理需求。·         Works with Superior in the preparation and management of the Department’s budget·         和上级领导一起编制和管理部门预算。QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills –技能要求·         Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.·         完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。·         Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.·         持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。·         Problem solving, reasoning, motivating, organizational and training abilities.·         具有解决问题,推理,号召,组织和培训能力·         Good writing skills·         具有良好的写作技能·         Leadership Skills·         具有领导能力Qualifications –学历·         WSET 2 and above·         侍酒师资格证2级以上·         ESW·         ESW·         Diploma in Hotel Management, Food & Beverage, or related field.·         酒店管理、餐饮或相关专业毕业

薪资: 6千-8千 经验:2年以上 企业类型:国内高端酒店/5星级
地区:上海

1. 对待员工,客人和经理应有很强的沟通和人事技巧。2. 要求用英语口语。3. 要求有很强的沟通与员工,客人和经理。4. 要求有五星级酒店的服务标准。5. 要求有很强抗压能力。6. 具有相似职位的工作经验。7. 能够适应不同的班次。

薪资: 8千-1万 经验:2年以上 企业类型:国内高端酒店/5星级
地区:上海-浦东新区 食宿:提供食宿

协助大堂吧及101餐厅营运中顺畅和高效的服务,依照酒店标准确保餐厅成功运作并独立盈利。岗位职责1.对酒窖的管理,包括储存、盘点。2.每周要对酒单进行修订,确保酒的年份是正确的。3.根据客人的需求推荐合适的酒。4.配合厨师长、行政主厨挑选出各款酒。5.每天都需品尝酒,判断出开瓶一两天之后葡萄酒的细微变化。6.选购新酒。7.培训员工。岗位要求1.具有丰富的品酒、侍酒知识,为宾客推荐最合适的配餐酒水2.形象较好,具备较好的修养及沟通能力3.具有专业侍酒师资格证

薪资: 6千-8千 经验:不限 企业类型:国内高端酒店/5星级
地区:广东-深圳

Job Summary/Purpose:             Under the general guidance and supervision of the Head Sommelier, within the limits of restaurant’s policies and procedures, effectively assisting the Head Sommelier in wine service of Ensue and Alcove as well as managing wine storage and inventory. The sommelier will work with the Head Sommelier to more effectively train the service team in a most professional and effective manner on any beverage related product knowledge topics, as well as related service standards and upselling tactics, to enhance service delivery and increase wine sales.职责概要:                                在首席侍酒师的全面指导和监督下,在餐厅政策和程序的范围内,协助首席侍酒师在Ensue和Alcove的酒水服务。侍酒师将协助首席侍酒师,以最专业、最有效的方式对服务团队进行与酒水相关的产品知识、相关服务标准和推销策略方面的培训,以提高服务质量和葡萄酒销售。Responsibilities:主要职责:- Assist Head Sommelier with wine service at both Ensue and Alcove, including wine-by-the-glass, wine-by-the-bottle, and wine pairing- 协助首席侍酒师在Ensue和Alcove进行葡萄酒服务,包括单杯,瓶卖,和餐酒搭配的服务- Assist Head Sommelier with the preparation and service of wine events at Ensue and Alcove- 协助首席侍酒师在Ensue和Alcove的葡萄酒活动的前期准备以及葡萄酒服务- Catch wine sales opportunities and to engage with guests- 在营业时间多与与客人接触,抓住销售酒水机会- Assist other FOH staff with the non-beverage related service- 协助同事做与酒水之外的服务- Engage with guests to build up loyalty and increase patronage of customers- 与客人接触,建立客户忠诚度,增加顾客的光顾- Ensure the wine lists and the beverage lists in both outlets are in immaculate order without wear and tear- 确保所有部门的酒水单秩序井然,无磨损,无污染- Push some sales of non/slow-moving wines- 推动慢销酒的销售量- Receiving wines and managing storage- 收获入库,整理酒柜- Assist Head Sommelier with basic wine and wine service training- 协助首席侍酒师进行一些基础的葡萄酒培训以及葡萄酒相关的服务培训- Ensure the wine lists and the beverage lists in both outlets are in immaculate order without wear and tear- 确保所有部门的酒水单秩序井然,无磨损,无污染- Conduct monthly wine inventory with Head Sommelier- 每月与首席侍酒师理进行酒水盘点- Translating some of the paper works- 翻译文件Requirements:具体要求:- Oral and written fluency in Chinese & English- 流利的中文和英文书写和口语能力- WSET II or above- More than 1 year as a sommelier in a fine-dining restaurant. - 在高级西餐厅有一年以上侍酒工作经验- Computer knowledge- 电脑操作知识- Ability to work long hours- 能够长时间工作

薪资: 5千-6千 经验:不限 企业类型:有限服务中档酒店
地区:广东-深圳 食宿:提供食宿

岗位职责:1、负责葡萄酒体验中心日常接待,为客户提供酒水品鉴服务及咨询;2、为葡萄酒体验中心重要商务聚会的提供服务;3、负责葡萄酒体验中心日常酒水管理,包括:销售记录、盘点、账目核对等工作;4、配合葡萄酒体验中心经理做好客情关系维护; 任职要求:1、形象气质佳,身高163cm以上;2、专科及以上学历,酒店管理、市场营销等相关专业;3、了解葡萄酒文化与基础知识,具备较好的服务礼仪。

薪资: 8千-1万 经验:不限 企业类型:国内高端酒店/5星级
地区:上海

岗位要求1.具有丰富的品酒、侍酒知识,为宾客推荐最合适的配餐酒水2.形象较好,具备较好的修养及沟通能力

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