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列表 明细
薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供食宿

 PRINCIPAL RESPONSIBILITIES 主要职责 1.Assume responsibility of daily operations in assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel.负责餐厅日常的营运,保证餐厅营运顺畅,使酒店的运营处在一个收益的框架上。2.Actively support the Quality Improvement Process.积极改进服务质量。3.Assist in working toward positive financial results.积极协助上级,完成良好的收益。4.Assist in ensuring that scheduling functions are performed accurately and on a timely basis.协助确保每个时间段的工作准确地完成。5.Assist in maintaining a highly motivated and well-trained colleague.协助上级培训一个高度热情和训练有素的同事。 OPERATIONS运营1.Open and close shift in accordance with the manager checklist.遵照上级的安排表来开始和结束一天的营运。2.Initiate aggressive guest interaction through seeking and soliciting feedback from guests.与客人进行积极的互动和交流,征求他/她们的反馈意见。3.Train, maintain and enforce all Cordisservice standards in the outlet.在餐厅中,培训、维持和执行所有康得思酒店的服务标准。4.Enforce the Cordisstandardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Bar Guide.执行康得思酒店规范的饮料配方,以确保给客人提供的饮料具有一贯的品质。5.Properly execute revenue and check control procedures on shift.严格执行收入和账单的操作程序。6.Handle daily colleague relations (i.e. scheduling, time adjustments).处理日常同事的协作关系(例如,班次调整)7.Maintain a safe & sanitary work environment for all colleague & guests.为所有的同事和客人,建立一个安全及卫生的工作环境。8.Gather and implement all proper tools for running shifts (i.e. schedules, rotation plans, reservations, and checks).为餐厅营运提供尽可能的帮助(例如,工作时间表,工作安排,预定)9. Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.在餐厅营运时,确保在各自的岗位上,协助服务员或领位员,使客人满意。10.Ensure that only a quality product is served.确保所提供的食品和饮料有质量保证。11.Ensure all side work is done on a daily basis.确保完成每天的工作。12.Maintain proper colleague uniform standards.保持同事按标准穿着制服。13.Manage an effective repair and maintenance program through the use of work orders, inspections, etc.通过工作分配和突击检查,建立起一个有效的工程维护及保养程序。14.Understand & teach empowerment principles to ensure guest satisfaction.理解和指导授权原则,以确保客人的满意度。15.Above all, to lead by example through a “hands on” approach to motivate our colleagues to excel.综上所述,要以身作则,为同事树立起良好的榜样,激励同事的工作热情。

薪资: 2.8千-3.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告。2.健康和安全: 完全了解所有紧急程序, 坚持高标准的卫生和整洁, 保证所有的物品存放在安全和正确的地方。3.交谈,训练和发展: 提醒经理合作的归纳,训练,劝导和发展. 进行高档位推销. 处理每天的训练.精通物品和服务能力在餐饮部。4.财务: 保持价钱意识的态度, 控制生意的影响和起伏,控制餐厅的预约确保是按适当的步骤进。 1.Quality: Ensure complete guest satisfaction as top priority at all times. Be responsiblefor the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster. 2.Health and Safety: Understand fully all emergency evacuation procedures. Ensure a high standard of hygiene and cleanliness with regard to safety is maintained at all times. Ensure that all food operating equipment and linen is stored securely in the correct location. 3.Communication, Training and Development: Assist the Outlet manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic. Be completely conversant with all items and services available within the entire Hotel.4.Financial: Maintain a cost conscious attitude. Monitor changes to the volume of business and react accordingly. Monitor restaurant reservations and booking ensuring they are recorded and processed according to established outlet procedures.

薪资: 4千-5千 经验:3年以上 企业类型:国内高端酒店/5星级
地区:浙江-绍兴 食宿:提供食宿


薪资: 3.5千-4.5千 经验:2年以上 企业类型:国际高端酒店/5星级

1.       As  Thai Restaurant supervisor,I am part of guest experience and my job is to build guest relationship with my hotel for life. 作为一名夜泰美餐厅主管,我是客人住店体验的一部分,也是建立酒店和客人关系的桥梁。2.       I am always responsive to the expressed and unexpressed wishes and needs of our guests. 我永远积极回应客人表达的或者没有表达出的愿望和需求。3.       I am empowered to create unique, memorable and personal experiences for our guests.   我被授权为客人创造独特、难忘及个性化的体验。4.       I understand my role in achieving the Key Success Factors, and maintaining Hilton Nanjing Culture.               我明白自己在实现成功关键因素里扮演的角色,并将维护南京朗昇希尔顿酒店的文化。5.       I continuously seek opportunities to innovate and improve the Hilton experience. And suggest those ideas to my immediate superior in my daily briefing.                                                                             我将不断寻找机会创新并提高希尔顿的服务体验,并在每日例会中与我的经理分享。6.       I own and immediately resolve guest problems.                                                                                           我将主动并且立刻解决客人的问题。7.       I create a work environment of teamwork and 2D service so that the needs of our guests and each other are met.  我将创造团队合作精神及为我们的客人及员工共同服务的工作环境,从而满足客人及其他人员的需求。8.       I am involved in the planning of the work that affects my desire to succeed. 我将专心计划那些影响我是否成功的工作。9.       I am proud of my professional appearance, language and behavior.   我为我专业的外表、语言和行为感到骄傲。10.   I am responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment.  我为干净整洁及创造安全的环境负责。11.   Let’s remember that when I recognize a guest is encountering a problem, I own that problem, and continues to own it until the problem gets solved.     让我们记住,当员工发现客人遇到问题时,这位员工将为这个问题负责,并且跟进,直至问题得到解决。12.   Maintain at all times a professional and positive attitude towards his colleagues, and supervisors alike, and behave in accordance to the established hotel rules and employee handbook for him and staff under his supervision. To ensure smooth operation of the department.时刻保持对于同事和主管等一个专业和积极的态度,依据饭店的规则和员工手册的要求行               为举止,确保部门的良好运营13.   Maintain good relationship with all hotel staffs and guests           与所有酒店员工和客人保持良好关系14.   Keep staffs and self have a sense of discipline and proper operation. And check whether staff image and service fit with principles时刻保持自己和所管辖的员工的纪律性和适当的操作。并且检查员工仪容仪表以及服务 是否符合规范。15.   Assist Restaurant assist manager to manage daily work          协助餐厅副经理做好餐厅的日常管理工作

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级

Scope职责范围To assist the Management in day to dayoperations of the restaurant in such a manner as to maximize revenues andminimize costs with particular attention to complete guest satisfaction,colleague welfare, and profit margins. 协助餐厅管理餐厅每天的运营关注客人,提升顾客满意度保障同事福利尽可能在控制成本的基础上实现利润最大化。Job Skill / Knowledge 工作技能/知识-   Demonstrated leadership qualities.能体现领导者的素质。-   Demonstrated good technical knowledge of restaurant operations. 具备优秀的专业的餐厅运营知识。-   Demonstrated strong hospitality and communication skills. 有较好的服务精神和沟通技巧。-   Demonstrated strong work ethic. 具备和实现优秀的职业道德。-   Demonstrated great hospitality skills and sensitivity to guest needs. 良好的服务待客技巧预知客人的需求。-    Demonstrated a good understanding of food production. 对食物产品知识的充分了解。

薪资: 3千-4千 经验:1年以上 企业类型:全服务中档酒店/4星级
地区:广东-深圳 食宿:提供食宿


薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:北京-宣武区 食宿:面议

岗位职责:1. 确保参与整个用餐期间的所有服务2. 协助员工维护客人的满意度。3. 对现有员工及新入职员工进行合理有效的培训,并记录、归类。4. 协助餐厅经理,参与制作餐厅市场推广计划。  职位要求:1. 大专学历以上2. 熟练地中英文表达能力3. 正确执行营业成本与收入控制程序4. 熟知酒店及餐厅当日营运情况充分准备,比如排班、预订表等

薪资: 3.5千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:江苏-泰州 食宿:提供食宿

1.     执行餐厅经理的指令,督导员工,做好餐厅的各项服务工作。2.     带领并督导员工做好开餐前的各项准备工作,检查餐厅服务设施,设备是否正常,检查摆台是否符合标准,检查卫生情况是否符合标准,检查物品是否备齐,并按检查表的项目做好记录备查。3.     检查当班员工出勤情况,安排好领班的工作班次,检查员工仪表仪容和纪律。4.     组织班前会,听取经理的指示,营业时,向各领班布置及检查工作。5.     督导当班员工按服务程序与标准向客人提供服务,保证服务效率与质量,检查正确使用订单,组织好桌面服务和桌边服务,满足客人特殊需要,确保上菜与订单相符。6.     观察服务员的具体操作和岗上的行为举止,发现问题及时纠正。7.     观察客人用餐情况,满足客人的各种要求,协调、沟通、餐厅与厨房的工作,保证客人按时按序享用每一道菜式,营业繁忙及客人较多时,协助为客人服务。8.     听取客人意见,处理客人投诉,有问题及时向上级报告、请示。9.     做好服务员的知识和技能培训,定期考核,评估员工,向餐厅经理提出对员工的奖惩建议。10. 负责餐厅用具的补充,填写提货单。11. 每日停止营业时,负责餐厅的全面检查,填写营业报告。12. 完成上级指派的其他任务。

薪资: 4.5千-5千 经验:不限 企业类型:国内高端酒店/5星级
地区:江苏-泰州 食宿:提供食宿


薪资: 3千-3.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1.Previous Point of Sale System experience required.2.Computer literate in Microsoft Window applications required.3.Ability to work cohesively as part of a team. Excellent communication and organizational skills.4.Strong interpersonal and problem solving abilities. Highly responsible & reliable.5.Ability to work well under pressure in a fast paced environment.6.Ability to focus attention on guest needs, remaining calm and courteous at all times.  1.要求有使用销售点终端系统的经验。2.要求能熟练操作计算机尤其是微软应用程序。3.能够作为团队的一员协调工作,出色的沟通和组织能力。4.出色的人际交往和问题处理能力,高度负责和可靠。5.能够在节奏快、压力大的环境下出色地完成工作。6.能够将注意力集中于宾客的需求,在任何时候始终保持冷静和礼貌。

薪资: 7.5千-8.5千 经验:不限 企业类型:国际高端酒店/5星级
地区:广西-南宁 食宿:提供食宿

l  Minimum 4 years F&B experience and at least 1 year in a supervisory position.四年餐饮部工作经验和至少一年主管级岗位经验。 l  Demonstrated excellent technical knowledge of restaurant operations.具备优秀的专业的餐厅运营知识。

薪资: 3.3千-3.6千 经验:不限 企业类型:国际高端酒店/5星级
地区:广西-南宁 食宿:提供食宿

l Guest-focused outgoing personality with a good smile具有关注客人,友善带有微笑的性格 l Ability to meet standards of appearance符合仪容仪表的标准 l An honest self-starter with a cool, organized disposition诚实,自觉主动,冷静,有组织能力

薪资: 6千-1万 经验:3年以上 企业类型:国内高端酒店/5星级
地区:浙江-嘉兴 食宿:提供食宿


薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级


薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级

Education Background学历: College Education大专毕业证书Experience:工作经验: Work experience in a similar position in a  5 Star HotelFor 4-5 years. Technical course in F&B management. Minimum 3 years fulltime course4-5年其他五星酒店同职位的工作经验。满3年的餐饮技术管理课程。Skills:相关技能: Good English skills (written & verbal)Familiar with Computer operation良好的英语口译及书写能力 / 精通计算机程序Others其它: Good leadership skills / Good training conducting skills /Strong organization skillsOpen minded and outgoing personality Positive attitude领导才能、培训技巧、组织能力开朗及外向性格积极的工作态度

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿


薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:四川-甘孜 食宿:提供食宿

Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures to become “Great Hotels Guests Love”.监督所在餐厅的服务和菜单内容的提供情况,确保高品质和一致性。遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度,与酒店一起迅速成长为“客人挚爱的杰出酒店”。• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。• Monitor standards of guest facilities and services监督客用设施和服务的标准。• Assist with menu and wine list creation协助菜单和酒水单的设计工作。• Supervise functions监督各项职能。• Supervise outlet service监督餐厅的服务。

薪资: 面议 经验:不限 企业类型:国内高端酒店/5星级


薪资: 5千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-深圳 食宿:提供食宿

岗位职责1. 确保餐厅的顺利运作,并超越客人的期望。2. 不断提高、完善管理技能,以实现本部门在客人满意率、利润收入指标、提高员工士气等方面目标。岗位要求1. 优秀的英语口译及书写能力。2. 熟练使用计算机、熟知软件及电子表格系统3. 大专及以上学历者优先4. 2-3年同等级别酒店同等岗位工作经验5. 开朗的性格与良好的沟通能力6. 管理技能及团队协作

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-中山 食宿:提供食宿

工作职责:1.不论职位和级别,在酒店内无论何时何地遇到客人或同事,都热情地招呼,为其解答问题、提供服务,承担责任解决问题,主动采取行动并积极跟进落实。2.寻求立即、确切的简化问题的方式。3.知道如何处理临时紧急情况。4.善于沟通,展示热情使客人乐于尝试新体验。5.具有积极合作的精神,向他人寻求建议,能够准确意识到自身在团队中的角色。6.同意并执行能够促进客人服务的行动,以积极的态度处理客人的投诉及建议并把必要的信息反馈给餐饮部经理。7.保证在服务期间,客人的一切需求与投诉都能够及时高效地解决。8.分配, 指派,组织授权餐厅日常的经营工作。9.预先准备并确保各种经营设施设备的充足,在需要时管理部门运营,做出行动,以保证在服务期间内服务的流畅进行。10.协助厨房根据餐饮发展趋势,适当需求及销售情况进行餐厅菜单的修改。11.经过与餐饮部经理商议之后,进行销售促销及员工奖励活动。12.执行餐饮部经理分配的任何其他工作任务。职位要求:1.有同岗位1年及以上的工作经验者优先考虑;2.良好的沟通能力以及口语沟通能力;3.领导才能、培训技巧、组织能力,开朗及外向性格,积极的工作态度;

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供吃

Key Responsibilities 主要职责In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 经理不在时,组织交接班例会,确保员工知晓酒店的活动和运作要求Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up换班中尽量解决所有的抱怨,并记录在值班日记上以便进一步跟踪调查Supervise cash handling and banking procedures监督现金操作和银行程序Prepare daily banking and cash flow reports准备每日的银行和现金流动报告Establish and instruct staff in cash security procedures建立和指导员工执行现金安全程序Deal with irregular payments处理无规律的付款Supervise the maintenance of service equipment监督服务设备的维护Monitor standards of guest facilities and services监督客人服务和设施的标准Control stock and monitor security procedures控制库存和监督安全程序Assist with menu and wine list creation协助创造菜单和酒水列表Supervise functions监督营运情况

薪资: 4.5千-5.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:上海-静安区 食宿:提供食宿

Job Summary:The Calypso service leader is responsible for assisting the Operation Manager & Assistant Manager for day-to-day operations and management of outlet in line with hotel standards and policies. Delegation of duties and responsibilities to the service associate is necessary to ensure the proper functioning of all phases of F&B service in the areas under their control. He/she may be designated to take charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division. Make sure that the guest is greeted and served promptly and to the required standard.  Assisting the Operation Managers and their subordinates with the daily operation of the room and staff supervision.  Oversees activity of Waiters/Waitresses and ensures maximum service is extended to the guests in their assigned station.  It should be noted that a Captain can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.  You may be assigned ‘in charge’ of a section at certain times and will be responsible for the operation at that time.  You may refer to a more senior F&B Management person for advice if so required on any matter. Key Areas:-            General Knowledge                      -            Operations / Communications      -            Fire and Life Safety                      -            Hygiene and Sanitation                -            Staffing and Training                   -            Cost Control                                  -            Encourage team participation      -            Listen to our customers                -            Guest Relation                             -            Personal Grooming                     -            Attitude                                         -            Leadership                                    -            Product Knowledge                  -            SOP /P&P                                  -            System                                          

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级

岗位职责:1.做好对客服务,完善对客服务标准1.统计当月员工的考勤;监督员工仪容仪表符合公司标准。2.当月销售及成本目标达到预估目标。并根据实际情况调整营销方案。3.全月无产品质量问题或投诉,盘点数据准确,无额外产品订货追加,能有效控制成本。4.完成每月餐厅销售目标5. 遵照财务制度和人事制度做好相关日常管理工作6. 确认餐厅各设备正常安全的运作,以避免发生意外及危险的状况。任职资格:1. 从事餐饮行业管理3年以上者优先。2. 能流利地进行英语对话和交流。3. 有国际酒店集团相关经验者优先

薪资: 3千-6千 经验:不限 企业类型:国际高端酒店/5星级


薪资: 3千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-河源 食宿:提供食宿

Actively seeking verbal feedback from customers and staff at each service period.在服务期间积极收集客人及服务人员的反馈。In consultation with the Manager, agreeing and implementing actions to make improvements to customer service.与经理商讨,并就如何改进对客服务达成共识并采取相应的行动。Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Restaurant Manager.以积极的态度从客人的投诉和建议,并在协助餐厅经理处理事件的过程中吸取经验。5.    Making sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.在服务时间确保高效准确的传达客人的任何要求及需要。 Be available to assist on duty in the Restaurant during any busy days or special events.确认当餐厅繁忙或有特殊活动的时间能够提供必要的协助。Be Pro-Active towards guests, assisting them with any reasonable requests, and training all staff to see these things before the guests ask.主动的对待客人,满足客人任何合理的要求,并且培训员工能够预见客人的要求。Having detailed knowledge of Departmental Standards. Being able to explain the Standards to the team.熟悉部门服务标准,可以清楚的向其他员工解释服务标准。Assessing staff performance against Standards. Assisting to implement and follow though with improvements that are identified.能够按照服务标准对 其他员工的表现进行评估,能够按照服务标准对 其他员工的表现进行评估。

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