岗位职责 Job Responsibilities 负责管理所有在线平台，包括IHG网站内容、OTA内容、携程等，以增加收入和转化率。 Responsible for managing all online platforms, including IHG website content, OTA content, Ctrip, etc., to increase revenue and conversion rates. 您的日常工作 Daily Responsibilities 确保遵循所有IHG临时促销活动 Ensure compliance with all IHG temporary promotions 提供竞争对手产品信息，包括价格、促销和优惠 Provide information about competitors' products, including prices, promotions and offers 利用客户互动和公开可用的工具来监控竞争对手与酒店及客户组合相关的活动，并按照酒店程序与关键利益相关者分享相关信息 Use customer interactions and publicly available tools to monitor competitors' activities related to the hotel and its customer mix, and share relevant information with key stakeholders in accordance with hotel procedures 就不断变化的市场条件，包括竞争和市场趋势向管理层提供反馈 Provide management feedback on changing market conditions, including competition and market trends 参加和参与培训课程，并在适当情况下，根据需要组织日常简报和其他会议 Participate in and attend training courses, and organize daily briefings and other meetings as required and where appropriate 在所有OTA账户中建立网络关系 Build network relationships in all OTA accounts 处理和管理客户的查询或问题 Handle and manage customer inquiries or questions 积极主动地负责所有IHG推广，以提升宾客体验 Proactively responsible for all IHG promotions to enhance guest experience 确保在提供的销售系统中准确及时地更新所有相关活动的准确记录，以便将来参考和控制 Ensure that all relevant records of activities are updated accurately and in a timely manner in the sales system provided for future reference and control 更新账户和联系人资料，附加账户计划，确保信息“实时”以便采取行动 Update accounts and contact profiles, add account plans, and ensure that information is "real-time" for action 提高酒店和品牌在当地社区的知名度和声誉 Increase the visibility and reputation of the hotel and brand in the local community 我们对您的要求： Job Requirements 市场营销、商业或酒店管理学位，以及4-6年酒店或相关服务行业的销售经验 Marketing, business or hotel management degree, and 4-6 years of sales experience in a hotel or related service industry 深入掌握销售原则和技巧 Learn sales principles and techniques in depth 有效的沟通和谈判技巧 Effective communication and negotiation skills 对酒店产品、价格和营销计划有深入了解 Have a deep understanding of hotel products, pricing and marketing plans 优秀的电脑操作技能 Excellent computer skills 能够与客户和其他利益相关者建立牢固的关系 Ability to build strong relationships with customers and other stakeholders 销售系统方面的知识和经验 Knowledge and experience in sales systems