· To reflect the Shangri-La philosophy by providing the highest quality of service to our customers and employees. By always adopting a positive attitude and keeping the team spirit at the highest level.
通过为客人和员工提供最优质的服务来体现香格里拉的经营理念,永远保持积极向上的态度使团队保持凝力。
· To take pride in personal appearance for personal hygiene and uniform.
时刻保持员工良好的个人卫生,整洁的衣着和良好的个人形象。
· Ensure that SLIM and Hotel standards and policies are explained to staff, and are correctly applied.
确保总部与酒店所传达的标准和政策被员工理解和应用。
· To constantly be physically involved in all phases of the daily operation requirements .
坚持每天参与各个层面的运营。
· To constantly be physically involved in all phases of the daily operation requirements .
检查所有餐厅和宴会多功能厅的摆台情况,确保按时为客人提供高标准的服务与食品。
· To constantly check the quality of food prepared with regard to taste and temperature.
随时检查已准备好的食品的味道与温度。
· To insist on a uniform visual appearance of all dishes prepared. Presentation and garnish must be prepared according to standards.
保持各类菜肴整体外观配套一致,且外观和修饰要符合酒店标准。
· To monitor and fully implement the portion control established with the recipe cards and the butcher test. To minimize waste and spoilage.
监督并全面实施根据配料卡和分肉试验而进行分量控制,使浪费和变质最小化。
· To check stores and refrigerators and be responsible for the proper storing and recycling of leftovers.
检查库房和冰箱,做好正确储备和废物利用。
· Ensure smooth and effective communication among the kitchens and with other departments.
确保厨房和其他部门之间的交流畅通而有效。
· To work closely with receiving and storeroom. To make sure that received goods are of the standard quality and according to hotel’s specifications.
与收货部和库房密切合作,确保所收货物符合酒店规定的质量标准。
· To constantly be alert on freshness, presentations and temperature of food served.
特别注意为客人提供的食品的新鲜度,外观和温度。
· To supervise food tasting sessions 监督食品品味部门的工作。
工作要求:
Minimum 5years experience in an international class hotel;
- 5年在国际星级酒店工作相关经验;
- 2年以上相关五星酒店宴会厨师长经验者优先考虑
- 具有一定抗压能力,能和各个部门良好的沟通协调
- 能够操作电脑及餐饮相关系统
保存酒店完整的销售协议、合同和报价的记录以备查用
Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
建立有效的文件跟踪系统,确保所有预订的客人都被适当的记录和跟踪查询
Establishes an efficient trace File to ensure that all business booked is properly tracked.
在适当时接待和款待客人来店实地考察
Entertains and conducts hotel inspections to clients whenever required.
建立和保持与固定客人的良好关系
Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
与相关运营部门联系并紧密合作,确保达到和满足客人的要求和期望
Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
担负其它的合理责任和职责任务。
Carries out any other reasonable duties and responsibilities as assigned.