工作职责:
依照销售计划根据各自的市场执行相应的销售活动。
积极地参与完成部门销售任务,为整个部门达到销售预算做出贡献。
紧密的跟进所负责的客户的收入产量,以及与公司商务、散客、会务相关的生意。
无论何时,最大化增加销售额。
协助高级销售经理和销售总监预测未来房间的收入和公司/散客/会议/长住客/的平均房价。
参与主要的旅行社和会议的活动并促进酒店销售(房间,宴会,服务以及其他设施)。
在高级销售经理,销售总监或业务发展总监的直接批准下对主要市场的地区制定销售拜访计划,
对一些特别地区的市场进行电话销售,向高级销售经理或销售总监汇报潜在市场客户的需求范围。
了解并熟悉竞争对手的所有产品信息,包括公司协议价、主要客户及其产量、酒店客房、餐饮、会务等,并定期向销售总监汇报。
与宴会销售紧密沟通并协同工作,通过定期的酒店招待、宴请及举办主题活动来全面地保持好客户关系。
在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。
责所有散客、团队以及协议客户参观酒店并制定后期跟进计划。
Job Description:
Implement all sales action plans related to the
respective market (by segment and geographical locations) as outlined in the
Marketing plan.
Actively participate in achieving departmental
goals which contribute to the Marketing budget.
Closely monitor account revenue and business
production for Corporate / FIT / M.I.C.E. accounts.
Maximise up-selling opportunities whenever
possible.
Assist the Senior Sales Manager and Director of
Sales (DOS) in the forecasting of rooms revenue and ATR for Corporate / FIT /
M.I.C.E. / LSG (Long Staying Guests) groups.
Attend major travel functions and promotional
events (i.e. trade shows), promoting sales (rooms, catering, and other facilities
and services) for the hotel.
Plan sales trips, under the direct approval of the Senior
Sales Manager, Director of Sales or Director of Business Development, to major
market areas, calling on accounts within the specific market areas.
Report to the Senior Sales Manager / Director of
Sales on potential markets needing coverage.
Secure information of competitors, such as rates,
top accounts and productions, rooms, F&B and events, reporting to the DOS
regularly.
Work together and communicate closely with the Banquet
Sales Team to keep updated with client relationships and overall
business goals through regular entertainment and activities.
Meet and welcome top key accounts, group organisers
and VIP guests upon check-in.
Take responsibility to conduct hotel inspection for
all walk-ins, meeting group and contracted clients and planning next steps for
future follow-ups.