Principle Responsibilities & Position Purpose:职责目标： Responsible for planning, organizing, coordinating, supervising, ensuring and maintaining the smooth and efficient operation of Fitness Center and other recreation facilities of the hotel and all guest services including memberships to achieve maximum guest satisfaction and generate profit.计划，组织，协调，督导健身中心运作，确保健身中心以及饭店的其它设备有效地运行，包括使员工最大限度满意地完成各项工作，更好的创造效益。Facilitate a quick and efficient service by ensuring that all guests leave happy with their stay .Ensuring consistency of standards throughout the operation by adhering to IHG brand standards.提供快速有效的服务使客人拥有愉快的离店经历。按照洲际的品牌标准以确保运作中服务标准的一贯性。 Essential Responsibilities:基本职责： Oversee the smooth running of the Fitness Center on a day to day basis to achieve high levels of guest satisfaction.每日确保健身中心正常运作，使客人满意。Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed on a timely basis. Anticipate guest needs and response in timely manner.确保每一项客人满意都达标，及时跟进客人需求。预见客人需求，及时回应。Responsible for communicating with the director of Rooms and with other department for their input and to keep all areas updated on all activities and functions offered to hotel guests and Fitness Center members.负责与房务总监及其他部门关于健身中心进行沟通，并及时告知各部门有关健身中心的各项活动安排。Supervise instructors and all other associates helping with any activities or functions arranged via the Fitness Center.监督教练员和其他所有健身俱乐部安排的员工的工作情况。Ensure that all activities and job functions are performed in a safe environment using proper safety techniques.使用安全的工作习惯，保证客人在安全的环境下健身。To have knowledge of the hotel rooms, hotel services, relative facilities and Food and beverage outlets.对酒店的客房，酒店的服务， 相关设施和餐饮部门了解。Be responsible for maintaining and up keeping the standard of hygiene in the area. Coordinate Cleaning schedule with Housekeeping and take ownership in cleaning programs conducted by the Fitness Center.负责维持并提高区域卫生标准，和客房部协调卫生安排管理健身中心卫生。Coordinate maintenance of all public areas with Engineering and Housekeeping.和客房部和工程部协调所有公共区域的维护。Have a complete knowledge of the Fitness Center product including gymnasium equipment, Steam, sauna, swimming pool, membership pricing.了解健身房的设施：包括健身器材、蒸气设备、桑拿设备、游泳池。Be responsible for welcoming and making registration of guests, explaining the Fitness Center facilities and assisting in the usage of the equipment欢迎并给客人办理登记手续，解释健身中心设施并协助客人使用器械。Report to work on time with proper uniform, including nametag. Personal appearance must comply with the standard of the hotel.按照到岗、制服穿戴干净整齐，佩带名牌。个人形象和仪容仪表必须符合酒店规定.

• Co-ordinate the maintenance of all recreational facilities and equipment协调康乐设施和设备的所有保养工作。• Coordinate the delivery of all recreational guest services协调所有对客康乐服务。• Responsible for the safety of all guest services负责所有对客服务的安全 。• Manage all staff in this department管理部门内全体员工。• Manage the sale and promotion of departmental products and services对部门的产品及服务的销售工作进行管理。• Access sales and marketing data使用市场销售数据。 • Assist with the development of new products and services协助新产品和服务的开发工作。• Assist with the evaluation of sales and marketing activities协助对销售和市场活动的评估。• Anticipate economic business level fluctuations and makes action plans预测业务水平并制定工作计划。• Comply with all Hotel and corporate guidelines (eg  signage guidelines, safety guidelines, etc)遵守酒店和企业指导方针（如标识指导方针安全指导方针等）。• Deliver high quality service to guests向客人提供高品质的服务。• Adhere to departmental cleaning and maintenance programs遵守部门清洁和保养规定。• Attend and input at management meetings as required按要求参加管理层会议并参与讨论。• Works with Human Resources on manpower planning and management needs• Works with Director of Finance in the preparation and management of the Department’s budget.• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。• Good writing skills具有良好写作技能• Proficient in the use of Microsoft Office熟练使用微软办公软件• Problem solving and organizational abilities具有解决问题和组织能力Qualifications   学历• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent酒店行政管理，酒店管理或相关专业的大专学历或专业证书Experience   经历• 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience.  2年相关工作经历，包括1年SPA运营经验，或与此相当的教育和相关工作经验结合的背景。

1.Direct operations of facility including short and long range strategic planning so that thefacility operates cost effectively and efficiently.指挥运作，包括短期和长期的战略计划，用最少的费用获得最高的效率。2. Assist in positioning and monitoring of the facility's business relationship with food andbeverage.  Insure a harmonious business fit. 协助并监督与餐饮部门的业务关系，确保业务关系和谐。3. Manage, train, and motivate all personnel reporting to this position.  管理，培训和激励部门各岗位的员工。4. Serve as a link between the facility and the industry.  做好本部与行业的联系。6. Meet with group meeting planners to show Club facility and programmes as required.  定期与团队会议策划人员举行会议，按要求展示水疗设施及推广活动。7. Promote and sell customised spa programmes to conference groups as required.  按照具体的团体会议需要推广及销售水疗项目。8. Tour prospects为客人展示酒店设施设备。.9. Provides and is responsible for the professional delivery of all information on the          telephone and in person to all potential members.通过电话为有潜质的客人提供专业的信息。10. Assist in the implementation of 12 month market strategies and new business and market identification.   协助为未来1年确定市场策略及新活动的市场定位。11. Assist in the Implementation of 12 month public relations programme i.e.. calendar of     events.    协助实施未来1年的公关计划，例如：大事日程。12. Work efficiently with Hotel Public Relations in all aspects of fitness promotions and media as required.有效地按要求为酒店的公关工作提供水疗部推广信息。13. Work with advertising and promotion as required.   按要求为各种最新活动投放广告及推广。14. Maintain thorough knowledge of competitors, including location, product offering, pricing, and promotions, including sales techniques.熟悉竞争酒店的位置，产品种类，价格，推广及其销售方式。15. Administration and implementation of staff training in all aspects of the Club’s operations i.e. business telephone usage, guest relations, services, retail sales ...管理员工，为员工实施水疗部全面的运作培训，例如：电话技巧，客户关系，水疗服务（按摩，美容等）。16. Assist in the supervision/operation of all spa departments:   协助监督/运营水疗中心所有的部门：- Fitness 健身中心- Reception 前台接待- Facility Operations 部门运作17. Ensure effective communication amongst all departments within the hotel.   确保与酒店其他部门保持良好的沟通。

岗位职责1.负责健身中心/会所各项目的经营策划，完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握高端会所管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。4.形象气质佳，有上海高端会所经验者有限考虑。

岗位职责：Job description1.计划，组织，协调，督导健身中心运作，确保健身中心以及饭店的其它设备有效地运行，包括使员工最大限度满意地完成各项工作，更好的创造效益。Responsible for planning, organizing, coordinating, supervising, ensuring and maintaining the smooth and efficient operation of Fitness Center and other recreation facilities of the hotel and all guest services including memberships to achieve maximum guest satisfaction and generate profit.2.监督教练员和其他所有健身俱乐部安排的员工的工作情况。Supervise instructors and all other associates helping with any activities or functions arranged via the Fitness Center.3.确保酒店一切活动都以对客服务为重点。Ensure that hospitality is continually evident during all activities and programs offered to hotel and local market/members.4.安排每月健身活动课程日历，以便通知会员每日能提供服务项目。Prepare monthly calendar of events to inform members of daily programs being offered.5.计划、监督各项活动，提供所需用品。Plan and ensure supervision of all planned activities and maintain a proper supply of all items needed.6.健身中心收费应使用正规的会计流程。Ensure proper accounting procedures are followed when collecting or charging fees for Fitness Center.7.使用安全的工作习惯，保证客人在安全的环境下健身。Ensure that all activities and job functions are performed in a safe environment using proper safety techniques.岗位要求：Job requirments1.以较强的人际交往能力提高客人满意度。Interpersonal skills to provide overall guest satisfaction.2.英语对话流利，有较强的协调管理能力，具有一定的销售能力。Fluent in English conversation, strong coordination and management ability, and certain sales ability.3.至少五年在相关行业的经验。Minimum 3 years experience or equivalent combination of education and experience.4.具有救生技能的资格证书Valid Cardio Pulmonary Resuscitation certificatee以上岗位在开业前依据级别给予950元/月起的筹备津贴Above positions shall be given Pre-Opening allowance not less than  950 yuan / month according to the job level

岗位职责1.负责健身中心各项目的经营策划，完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

健身中心经理

岗位职责 Job responsibility1、检查日常运作情况确保符合标准;负责健身中心内外沟通顺畅，信息更新;Check daily operation to ensure compliance with standards; Responsible for smooth communication and information update inside and outside the fitness center;2、负责健身中心的工作安排计划;设备保养并汇报设备维修情况;维护培训记录；Responsible for the work arrangement and plan of the fitness center; Equipment maintenance and report the equipment maintenance status; Maintain training records;3、负责消防及安全；Responsible for fire protection and safety;4、接听客人电话专业、高效，并能能够提供相关信息；在健身房内对住客或会员的所有健身要求提供帮助；Answer guest calls professionally and efficiently, and be able to provide relevant information; Assist residents or members with all fitness requests in the gym;5、有效的员工管理；协助员工培训；Effective staff management; Assist in staff training;6、预测接待量；合理平分客流；Forecast reception capacity; Reasonable and equal share of passenger flow;7、负责健身中心各项目的经营策划，完成销售任务；Responsible for the operation planning of the fitness center and the completion of sales tasks;8、周边市场拓展、合作及外销工作。Expansion, cooperation and export of surrounding markets.岗位要求Job  requirements1、高中以上学历，有相同岗位工作经验3年以上；High school degree or above, more than 3 years working experience in the same position2、有拓展市场，发展业务的能力；Ability to expand the market and develop business;3、掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识；Master basic hotel management knowledge, know cost management and accounting, be familiar with recreation facilities management, understand marketing and public relations knowledge;4、有救生员证、教练证等相关证件者优先。Those with lifeguard certificate, coach certificate and other relevant certificates are preferred.

岗位职责1.负责健身中心各项目的经营策划，完成销售任务。2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力。3.周边市场拓展、合作及外销工作。4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上。2.有拓展市场，发展业务的能力。3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理。

岗位职责1.负责健身中心各项目的经营策划，协助部门完成销售任务；2.根据部门需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。员工福利1、免费工作餐及宿舍。2、免费洗浴设施。3、免费制服及制服清洗。4、持续的员工培训。5、丰富多彩的员工活动，如：员工生日会、新年联欢会等。6、为员工缴纳五险一金。7、每周双休8、法定假日及带薪年假。

岗位职责1.负责健身中心各项目的经营策划，协助领导完成销售任务。2.根据公司需要对员工进行各种培训以提高工作水平，保持员工热情及动力。3.周边市场拓展、合作及外销工作。4.处理宾客投诉，维护酒店利益。岗位要求1.有相同岗位工作经验两年以上。2.有拓展市场，发展业务的能力。3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

岗位职责1.负责健身中心各项目的经营策划，协助中心总监完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

岗位职责1.全面负责健身中心的日常运行和管理；2.熟悉应急事故的处理程序；3.管理健身中心所有会员的档案，有计划制定健身计划，提供针对性的服务；4.有计划地根据不同季节，不同时间制定相应的俱乐部会员卡促销方案；5.与健身中心所有设备的供应商保持紧密联系，做好运动器材设备的日常维护和保养；6.与辖区内卫生管理部门保持紧密联系。岗位要求1.高中专或以上学历；2.有一级以上教练员指导证,救生员资格证优先。

Shangri-La Hotel,Xi’anLocated in the prestigious financial and shopping mall centre on Keji Road in Yanta District,Shangri-La Hotel, Xian, enjoys easy access to Xian’s leading business,entertainment and shopping destinations. Our hotel serves as a prime residence for both business and leisure travellers alike.The hotel is approximately a 35-minute drive from Xi’an International Airport and Xian North railway station, a 45-minute drive from the Terracotta Warriors Museum and a 25-minute drive from City Wall and Bell Tower. Metro line 3 is close to the hotel and it only takes 15 minutes to reach the Giant Wild Goose Pagoda.The hotel’s tour guide manager can customize different city tour routes for you.-393 rooms and suites-4 restaurants & bars酒店位于雁塔区科技路商务区腹地，毗邻市内颇具规模的商业及娱乐购物区。步行3分钟可达金鹰国际和世纪金花购物中心，步行5分钟可达创业咖啡街区和大都荟商业区，酒店对面永兴坊美食街区及周边特色餐厅让您尽享休闲时光的惬意与味蕾的美好体验。一朝步入西安，一日读懂千年。深入体验历史名都，酒店地铁三号线15分钟直达曲江大雁塔景区，25分钟可达钟鼓楼广场，驱车前往兵马俑博物馆45分钟左右。  -393间客房和套房-4家餐馆和酒吧  We are currently looking for SPA & Health Club Manager to join our Rooms team. As SPA & Health Club Manager,  We rely on you to:    -Prepare an annual business plan, forecasts and marketing plan inconjunction with the other Department Heads and General Manager.-Ensure that the department operational budget is in line and thatall costs are strictly controlled.-Review and improve as necessary the operational procedures forthe entire spa, sports facilities and pampering services of the ChiSpa and Health Club.-Establish the financial business plan for the year and coordinatewith the General Manager and the Financial Controller concerningthe monthly revenue and expenditures.-In liaison with Marketing Manager, establish a marketing plan.-Keep up to date on industry trends, guest satisfaction,competitionand the business climate.-Build an outstanding Chi Spa and Health Club teamby demonstrating personal standards of excellence and demandingthe same from all employees.-Responsible for supervising the day-to-day operation of the Spaincluding leisure facilities in Health Club.-Conduct a monthly operational meeting for all Spa and Health Clubemployees. We are looking for sometone who: -Minimum of 2 years’experience in a similar position in a 5 stars hotel-Exceptional communications skills in English(both written and spoken)- College Graduate-At least 5 years’experience in spa and leisure industry-With financial responsibilities and management of staff of more than 10 people-Experience in Health Club/Spa before-Proven track record in customer service, management and motivation of Spa team-Computer literate If you are the right  person, what are you waiting for? Click the apply button now!  

岗位职责1.全面负责健身中心的日常运行和管理；2.熟悉应急事故的处理程序；3.管理健身中心所有会员的档案，有计划制定健身计划，提供针对性的服务；4.有计划地根据不同季节，不同时间制定相应的俱乐部会员卡促销方案；5.与健身中心所有设备的供应商保持紧密联系，做好运动器材设备的日常维护和保养；6.与辖区内卫生管理部门保持紧密联系。岗位要求1.大专或以上学历；2.有教练员指导证优先；3.有救生员资格证优先。  

要求：1、大专以上学历，男性，年龄40以内，身高1.70米以上，五官端正，身体健康；      2、有游泳馆管理工作经验3年以上，会游泳，会急救知识；      3、能吃苦耐劳，协调、沟通能力强，能应对处理各项突发事件；      4、有团队合作精神，善于团队建设。 

岗位职责1.负责运动中心各项目的经营策划，协助中心总监完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

岗位职责1.负责健身中心各项目的经营策划，协助中心总监完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

岗位职责1.负责健身中心各项目的经营策划，完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.大专以上学历，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

岗位职责1.负责健身中心各项目的经营策划，协助完成销售任务；2.根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力；3.周边市场拓展、合作及外销工作；4.处理重大宾客投诉，维护酒店利益。岗位要求1.学历不限，有相同岗位工作经验3年以上；2.有拓展市场，发展业务的能力；3.掌握酒店基础管理知识，懂得成本管理与核算，熟悉康乐设施管理，了解市场营销学和公关知识。

岗位职责1.负责健身中心的日常运行和管理；2.熟悉应急事故的处理程序；3.管理健身中心所有会员的档案，有计划制定健身计划，提供针对性的服务；4.有计划地根据不同季节，不同时间制定相应的俱乐部会员卡促销方案；5.与健身中心所有设备的供应商保持紧密联系，做好运动器材设备的日常维护和保养；6.与辖区内卫生管理部门保持紧密联系。岗位要求1.大专或以上学历；2.有救生员资格证、教练证及其他相关资格证优先。

1.负责健身房日常工作的安排，设定营业方式，制定排班表,安排员工的工作，并制定较为具体的规章制度。2.了解和研究健身房的营业状况，控制物品和费用的消耗3.根据经营情况的需要做好本部的营业工作，以保证有较高的营业额。4.检査员工的工作情况，包括规章制度的执行、服务程序和服务规范的贯彻实施、设施设备的运行等。5.做好对健身房领班的员工的培训工作。指导员工了解和掌握酒店及部门的规章制度；对员工进行服务技能技巧的培训，提高员工的综合素质和综合能力。6.做好对员工的培养和考核工作。

监督客房部健身中心人才的工作，控制设施及成本，以尽可能增加效益。控制并分析以下各项：休闲健身中心卫生质量客人满意严格控制各项成本

1. 管理员工的培训，发展和服务标准。2. 对待所有的会员和客人平易近人。3.保证部门高效率的运作和收益。4.保证健身中心环境安全且卫生。5. 每日进行检查，对不足之处进行记录并马上调整。6.每日与主管和员工进行交流。7.通过主管严格执行健身中心及酒店规定的政策与程序。8.具备很强的管理及领导能力，且在员工面前以身作则。9.认真执行客人认知的指导原则。10.处理客人的意见反馈和投诉，并及时进行补救。11.杜绝健身房内的不安全隐患。