Conduct an annual training needs analysis for each department within the hotel and incorporate the hotel’s training plan with the Business Plan of the hotel
对于酒店内的各部门开展年度培训进行需求分析,并且将酒店年度培训计划与业务计划相结合
Review training policies, procedures and practices and recommends improvement to management
回顾培训政策、程序和实践,并且向管理层建议改进提高的意见
Coordinate with the department managers to help identify departmental trainer and training opportunities for ambassadors
协调各部门经理,来帮助他们识别部门培训师和培训机会
Counsel hotel personnel as needed in areas such as career planning, training and development etc.
根据需求为大使开展相应职业生涯规划、培训和发展等咨询
Incorporate customer information as part of the training strategy; understand the impact of the key components of a successful hotel: ambassadors, customers, owners and profit
将客户信息始终作为培训战略的一部分,理解影响一个酒店成功的因素:大使、顾客、业主和利润
Manage and implement company training programs and deliver training sessions with educational methods adapted to adult learning styles
管理和执行公司培训项目并使用适合成年人学习的风格来实施培训课程
Maximize learning by providing a creative and efficient environment in the delivery of training sessions
在培训课程中最大化的提供有创造性的和有影响力的学习环境
Share responsibilities for the integration and orientation process of new hires and assist with implementation of new policies, procedures and standards
分担责任来整合及培训在新大使入职程序上,并且协助执行所有新的政策、程序和标准
Keep the effective networking within the Pullman and Accor training communities
在铂尔曼酒店和雅高培训社区内拥有有效的工作关系网