Responsibilities
• Support subscriber hotels Sales & Marketing strategies by identifying and providing recommendations in terms of pricing, yield management & forecasting to achieve agreed RevPAR, RGI (if applicable) and Revenue objectives.
• Performs weekly review meetings with Hotels and all team
• Support subscribers to ensure compliance with all SBRP rules and standard processes.
• Manage use of revenue systems on a daily basis in regard to Best flexible rate optimization. Where the RMS system is not installed this includes responsibility for opening or closing GRS.
• Understand the market drivers and key competitors for each subscriber hotel and monitor the general competitor activity and pricing.
• Once a year, participate in the elaboration of the Strategic Business & Revenue Plan for room revenue; full year room revenue re forecast and following next year budget and provide recommendations in terms of optimal business mix
Education
• University degree in Hospitality is preferred
• Fluent in English
Experience
• Experience Reservation Manager or Junior Revenue Manager
• Operational experience preferred (i.e. Front Office).
• Revenue knowledge required
• Fresh graduates are welcome
Technical Skills and Knowledge
• Ability to analyze, interpret and extract trends from data
• Display an understanding of the markets
• Demonstrate an affinity with Property Management Systems and Revenue Software
Receptionist Supervisor is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Front Desk and all other operating departments, such as Housekeeping and Engineering.
接待主管主要负责督导前台接待的日常工作,确保所有日常工作的完成,以及每个班次的顺利运转,成为前台与客房部、工程部等其他所有运营部门的主要沟通点。
To respond to job assignments in the repairing, installation, preventive maintenance and day to day operation of all electrical power distribution & lighting system so as to maintain the system in a most efficient and optimum condition.
电工要及时进行维修,安装,预防维护,负责日常配电和灯光照明系统运行情况,保证设备在高效和经济的运行状态。
Room Attendant is responsible for making guest rooms and surrounding areas clean and orderly on the floor and in well maintained condition. Keep the guest items safe and orderly. Provide comfortable stay to all guests.
负责清洁楼层客房及相关区域并使之保持整洁良好的状态。确保客人物品的安全和整齐有序。为所有客人提供舒适的环境。