职位描述Job Description指导酒店的整体营运工作，最大限度地提高酒店效益、盈利能力以及投资回报，创造积极和富有成效的工作环境，并确保卓越的客户服务质量和操作标准。 Directs theoverall operation of an assigned hotel to maximize performance, profitabilityand return on investment by creating a positive and productive work environmentand ensuring superior guest service and compliance with quality and operationalstandards. _______________________________________________________________职位要求Job Requirements:40-55岁，酒店管理相关专业本科以上学历；10年以上4星或5星级全服务型酒店管理经验；具有3年以上国际品牌酒店相关工作经验；熟悉酒店全面运作及管理流程；具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展战略，具备出色的沟通协调能力及把握酒店全局运作的能力；具有良好的敬业精神和职业道德操守，责任心强；良好的中英文写作、口语、阅读能力；具有新酒店筹备开业经验者优先；具备员工激励和领导力。 Age range from40-55 years old holding hospitality degree or university graduate.Minimum 10 yearshospitality management experience with the 4/5 stars full-service hotel and above 3 yearsworking experience as General Manager in International Hotels .Provide overall businessstrategy and driving the hotel operation with clear direction & goals.Strong integrityand sense of responsibility.Good communicationskill in both Chinese & English.Hotel Pre-openingexperience will be advantages.Able to motivateand guide management team and staff members._______________________________________________________________主要工作内容Key Areas of Respomsibility:负责贯彻执行管理公司各项经营方针、政策、管理规定和程序以及标准化操作程序；负责完成经营指标，执行预算方案；负责酒店日常运作与管理工作；负责有效的组织管理与行政管理；决策主要公关宣传和市场销售方针；决策财务和采购工作；监控人力资源工作的正常有序地进行；监控酒店的工程维修改造工作；负责与管理公司各副总裁就经营运作及管理中出现的相关问题，进行及时有效的沟通 Enforce the entiremanagement plan, policy and procedure and the standard operating procedures ofGHR;Enforce the hotelbudget plan, complete the revenue and gloss profit target.Hotel dailyoperations and management;Organization andadministration management;Sales &Marketing and Communications;Finance andPurchasing;Human Resourcesoperations and management;Hotel Engineeringoperations and management;Duly communicatewith respective Vice President on the hotel’s operations and management. 

1、全面传达、表现绿地企业的核心价值观；2、控制好酒店资产的使用及固定资产的完好；3、全面负责处理酒店的总体事务，维护业主的利益；4、负责开业筹备期间与建造方、酒店管理方的协调，监管酒店建造、采购、交接、办证等各项事宜，并与酒店事业部保持密切联系，向董事会及酒店事业部汇报实时进展，确保酒店顺利开业；5、根据董事会下达的目标，制定酒店的经营管理策略，监督酒店总经理贯彻执行管理目标和经营方针的情况和结果，追踪市场拓展计划的执行；6、审核各种财务报表，检查每月营业情况，督促财务部门做好成本控制、财务预算等工作，检查收支情况、应收账款和应付账款等；7、确保酒店设备资产维修保养和酒店的安全；8、健全酒店的组织管理系统，使之合理化、精简化、高效化；9、审核工资奖金实施方案，奖惩方案，职工生活福利及重大制度改革事项；10、传达业主的有关指示、文件、通知，协调业主与管理方之间的关系；11、定期巡视酒店公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现问题、解决问题；12、与当地政府相关单位有良好的沟通渠道；职位要求1、大专以上学历，酒店管理相关专业；2、需有10 年以上四、五星级酒店工作经验，其中2年以上四、五星级酒店同等职位任职资历；3、需有出色的沟通能力、团队建设能力及承受工作压力的能力；4、对工作充满热情，能鼓舞并带领团队冲刺、超越集团目标；5、有分析、解决问题的能力，思考周密，处事果断，勇于承担责任；6、英语口语流利，能与外方管理方无障碍沟通；7、熟悉酒店行业的动态及运营发展趋势，有较强的营销能力，了解当地市场。 

岗位职责1、 全面负责酒店的经营管理；2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化；3、 负责实现酒店的营业收入指标和利润指标；4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划；5、 落实酒店年度财务预算，向各部门下达年度工作指标； 6、 督促酒店维修保养工作和酒店安全管理工作；7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象；8、 做好酒店机构设置、员工编制及重要人事变更；9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。岗位要求1、 专科以上学历，相关管理专业；2、 从事五星级酒店工作5年以上，具有8年以上相关高层管理工作经验；3、 熟悉酒店各部门服务及管理流程；4、 善于管理和经营团队，事业心强；5、 有较强的沟通、计划、决策和综合判断能力。

任职要求：     1、大专以上学历，酒店管理等相关专业优先；     2、有至少8年以上大型酒店、温泉、园区全盘运营管理经验；     3、沟通能力、应变能力及社交能力较强；     4、具备良好的敬业精神和职业道德操守。岗位职责：     1、全面负责温泉园区（酒店、餐饮、温泉、商业街等）日常经营和管理工作；     2、品牌营销理念的经营及传播推广；     3、酒店人才队伍的梯队建设及培养；     4、各大经营指标的完成；     5、酒店经营证照及经营关系的管理及维护。     6、其他日常工作。

1、负责度假区开业前的筹备工作，包括装修、工程改造、团队组建；2、全面负责度假区的经营管理，领导团队完成酒店的各项计划目标；3、 围绕集团下达的利润指标和各项工作，编制度假区的预算和决算，严格控制经营成本和各种费用开支；4、根据市场变化和发展，制定切实可行的市场营销工作策略，并组织实施和有效控制；5、负责度假区团队的建立、培养和管理提高整个酒店的服务质量和员工素质；6、全面负责安全管理，抓好食品卫生，治安安全等工作，确保客人和员工的人身、财产安全；7、 与公司、加盟业主进行日常的沟通协调工作，确保信息畅通、有效；8、负责做好度假区与各界人士的公共关系，抓好重要客人的接待工作，塑造良好的内、外部形象；9 、完成集团交办的其他工作。任职要求1、8年以上度假综合体项目管理经验，其中3年以上独立操盘经验；2、有高端野奢项目综合体运营管理经验，有高端市场渠道资源及拓展经验；3、对项目开业筹备各项工作（工程验收移交、物资采购、人员招聘、人员培训和营销推广、相关行政审批手续办理等）具有丰富经验；4、有较强的规划、沟通、协调管理能力，良好的理性逻辑分析和系统思考能力，强烈的自我驱动能力。项目地：广东惠州博罗县收入构成：底薪+季度奖金，年综合收入在40W-50W区间

工作职责： 1.根据公司发展战略，完成本区域开发部门制定的年度目标项目目标工作； 2.负责本区域开发项目的评估、审查、签约； 3.负责对竞争对手研究，收集竞争对手的信息，了解竞争对手的优势和不足，对竞争对手做出客观的分析研究； 4.负责扩大公司的信息渠道，扩大项目在市场的占有率； 5.负责对优质客户的接待、参观，灌输加盟商对公司企业文化、发展前景、加盟优势的了解，并参与项目的开发与评估工作； 6.负责寻找适合公司酒店经营所需的加盟物业和意向投资者； 7.负责区域团队管理招聘与人员培训。  任职资格： 1.大专以上学历； 2.有三年以上知名连锁酒店开发总监级以上管理岗工作经验,有与业主招商谈判操盘经验，或者具备大量的商业地产资源及人脉资源； 3.具备良好的商业判断能力,具有优秀的资源整合能力和业务推动能力； 4.具备较强的组织沟通协调能力和团队协作能力,有较强的社会人脉资源和新渠道开发能力。  加入如家，立业兴家！这一步，迈向酒店人拜服的行业殿堂！首旅如家酒店集团，全球酒店管理领域的领军企业。国有资本A股上市，市值突破200亿，汇聚十多年深耕行业的优质口碑，成就家喻户晓的品牌传奇。旗下覆盖全国的4000多家酒店，涵盖“高端”、“中高端”、“商旅型”、“休闲度假”、”社交娱乐“、 “联盟酒店”全系列的酒店业务，致力于通过专业和激情的工作，与数千名志同道合的“家人”一起，续写民族酒店品牌的辉煌传奇。

Department: FinanceReports to: GMMain DUTIES:Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GM’s and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial- and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. DUTIES AND RESPONSIBILITIES:Financial Returns:· Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.· Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.· Analyse ROI for capital projects prior to committing funds and upon completion determine if anticipated results were achieved.· Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.·  Review rates and recommend rate strategy to the General Manager; participates in sales strategy meetings.People:· Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.· Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.·  Promote teamwork and quality service through daily communication and coordination with key department heads.Guest Experience:· Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.·  Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution. Responsible Business:·  Implement and maintain acceptable accounting practices as required by company policy and procedures.·  Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations; and contractual agreements.·  Participate in local recognized professional and industry organisations·  Manage hotel contracts (example: vendor leases and/or service contracts). Perform other duties as assigned. May also serve as manager on duty. ACCOUNTABILITY:This is the top Accounting job in a large full service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree / higher education qualification / equivalent in Accounting, Finance and 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience. Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred. Must speak local language(s). Other languages preferred. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job

----------------------------------------------------------职位描述Job Description确保严格执行相关会计，财务和信息系统规定及程序；高效并有效的执行日常监控系统,行政管理,报告体系,以及确保各部门职员技能达标；分析财务状况，为其它部门领导提供财务数据支持，以帮助其制订相应方案及监管措施，以此提升酒店业绩。To ensure effective implementation of all Accounting& Finance and Information Systems Policies & Procedures,To implement an effective and efficient day to daycontrol system, administration, reporting system and transfer of skills in allrelated areas.To interpret financial results and work withrespective heads of departments to maximize Operating results, providing themwith tools for future planning and control._______________________________________________________________任职要求Job Requirements具有丰富的酒店财务管理、营运分析、成本控制的经验和技巧；工作细致、严谨，具有较强的工作热情和责任感；良好的中英文写作、口语、阅读能力；Strong budgetary and cost control skills. Strong integrity, team player and people orientedmanagementWorks effectively across the complex organizationand with external partiesGood communication skill in Mandarin and English._______________________________________________________________任职资格Qualifications35-50岁，会计、财务或相关专业大学本科以上学历，持有国家注册会计师证书者优先；Age range from 35-50 years old with Accountingdegree or Certified Public Accountant preferred._______________________________________________________________相关经验Experience10年以上4星或5星级酒店财务工作经验；具有2年以上国际品牌酒店相关工作经验；2年以上国际品牌四、五星级酒店财务总监/财务副总监经验；具有新酒店筹备开业经验者优先。Minimum 10 years financial working experience withthe 4/5 stars international hotel; Minimum 2 years as a hotel Financial Controller in4-5 stars international hotel.Hotel Pre-opening experience will be advantages.

岗位职责:一、负责高端连锁酒店分店内部管理工作1、分店内部团队管理，包括工作安排，培训，团队激励2、分店内部人事管理，包括店员招聘，薪酬设定，表现评估，晋升，淘汰3、负责商圈分析，组织分店进行宣传，销售等工作4、分店服务水平提升5、分店客房管理，通过流程保证客房卫生水平和客房清洁速度。管理好布草使用和仓储。6、分店前厅管理，保证前台接待人员办理入住和退房的效率，给予客户热情友好的服务印象。7、负责老店的工程维修或新店的筹建工作二、负责分店外联工作1、负责分店销售宣传工作，拓展附近商圈潜在客户，拉升入住率2、负责分店当地政府关系的维护。新店筹建的相关证照办理等等3、与总部沟通协调工作，包括价格调整，相关支持申请等等任职要求:1.年龄30-35周岁，大专及以上学历；2.热爱酒店行业，性格开朗、沉稳干练、有品位；3.善于管理和经营团队，事业心强；4.有酒店门店筹备及统筹运营经验，熟悉酒店各部门服务及管理流程；5.具有敏锐的市场感知及客户开发能力，熟悉酒店整体运营，有过酒店筹备工作经验者为佳6.兼具较强的独立工作能力和团队精神，善于协调内部及外部关系；7.较强的学习能力、执行力、沟通能力、有韧性、能抗压；8.接受全国分配、具备高星级综合型酒店管理经验优先考虑。

岗位职责：1.制定及执行饭店市场销售计划2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。3.分析市场动向、特点和发展趋势，设立市场目标。4.走访客户，根据市场变化，并不断改进服务工作。5.审核服务活动的策划方案，组织员工工作。6.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。7.对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。岗位要求：1.大专以上文化程度；5年以上同岗位工作经验。2.按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。3.负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。4.负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。5.负责组织营销推广、销售执行、客户服务等方面专业人员的培训。

岗位职责: 1.协助酒店总经理进行酒店管理工作，完成酒店所确定的各项目标并抓好直接分管部门的工作。 2.协助总经理制定酒店经营方针、管理目标，领导制定分管部门的规章制度、服务操作规范、工作流程并监督执行。 3.协助总经理建立健全酒店组织系统，使之合理化、精简化、效率化，督导分管部门岗位责任制的落实，创造一个高效率运行的酒店工作系统。 4.协助总经理协调部门间的关系，对分管部门管理人员进行考核、评估。 5.开展调查研究，分析酒店经营管理情况，收集同行业和市场信息，为总经理决策提供参考。 6.负责与政务部门沟通联系并保持良好的合作关系，与各界人士保持良好的公共关系。 7.协助总经理有重点地定期巡视公共场所及部门工作情况，深入分管部门督导工作情况，及时发现问题并督办。任职资格: 1.通晓中、西餐烹饪知识包括食品准备及原材料加工、烹饪制作知识等。 2.具有酒店预算管理知识，能够编织餐饮部预算。能够在预算规定的范围内开展各项具体活动。 3.精通市场推销技巧，善于开展饮食产品、设施和范围等推销活动；具有设计、安排和实施销售活动的能力。 4.具有管理、指导、激励下属员工工作和评价员工工作表现的能力以及督促、开展部门员工培训的能力。 5.善于同其他部门沟通与合作，具有解决部门财务、人事、工程设备、公共卫生等方面问题的能力。 6.具有与餐饮业有关人士进行联系的能力，大专以上文化程度，较好的英语会话能力

 岗位职责: 1.制定和实施房务部的运行计划、预算计划。2.优化房务部的管理体系。下达房务部的运行管理目标. 3.全面控制部门的管理费用、固定费用和变动费用，节约开支。 4.定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。 5.对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6. 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。任职资格: 1.10年以上，五星级酒店所属区域管理经验，5年以上所属职务经验。 2.形象气质良好。 3.至少部门经理以上职务参与过一家五星以上酒店的全程筹备经验，具备筹备开业经验。 4.了解熟悉客人的消费心理关注客户需求。 5.全面负责房务部的运营、管理及使客房利益最大化。 6.具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。

1. 负责酒店人力资源开发、人事管理和培训工作。 2. 保证人、财、物、保密性信息的安全。3. 了解国家有关人事管理的政策和法规。4. 协助制订和实现年度经营预算。5. 制订酒店的人事、劳动、工资、福利政策和管理规程。6. 制订酒店的培训大纲。7. 制订和实施本部的年度培训和培养计划。8. 审定和监督实施酒店的培训和培养计划。9. 处理本部的日常人事和行政事务。10. 监督酒店各部的人事管理。11. 员工设施的服务和管理。12. 执行直接上司的指令。13. 审定全店各级岗位职责。14. 修订《员工手册》、管理规章与制度。15. 督导制订和实施各部门的年度培训和培养计划。16. 重审各部现行的用工、编班的合理性，贯彻执行新的人事和用工政策。17. 提高对员工设施的服务和管理水平。18. 完善人事管理系统和其他信息管理。19. 完善实施评估制度

JOB TITLE                        DIRECTOR OF HUMAN RESOURCES职位                                   人力资源总监DEPARTMENT                  HUMAN RESOURCES部门                                   人力资源部REPORT TO                    GENERAL MANAGER汇报                                   总经理 BASIC FUNCTION基本职责Responsible for the entire direction of human resources development of the hotel. To develop, coordinate and implement overall policies and procedures of the hotel's training, recruitment and personnel. To establish long term planning and strategies for the development of potential employees to cope the expansion of the hotel.全权负责酒店人力资源发展的所有方面工作。负责建立、调整和贯彻酒店所有培训、招聘及人事工作的各政策和操作程序。为符合酒店将来的扩展需要，建立长期的人力资源发展计划及策略。 DUTIES AND RESPONSIBILITIES  职责和义务1.       Identify the industry trends of human resources development and formulates programs to cope with the hotel future expansion. 对本行业人力资源发展前景状况作出预测，并对酒店将来可能的扩大经营建立相符合的人力资源计划。2.       Establish training needs and plans training program for potential employees both locally and international levels. 建立培训需求预测，并计划为酒店有潜力的员工提供本地及国际水准的培训安排。3.       Plans future recruitment strategies for the attainment of qualified personnel according to hotel needs.根据酒店需求，做好酒店将来人力资源需求的计划。                        4.       Formulates policies, procedures and standards on recruitment, training, human resources and grooming. 制定招聘、培训、人力资源及员工仪容仪表的政策、程序和标准。5.       Develops together with other divisional directors, remuneration packages for various key positions. 同酒店其他部门总监一起发展，为不同职位制定不同工资。6.       Plans annual budget for training, manpower, and staff benefits and submit for approval 制定年度的培训、人力和员工福利预算，并提交上级以求批准。7.       Organize trainings for corporate level employees and key management positions. 对酒店高层管理人员组织培训。8.       Coordinates annual evaluation for all staff and review appraisals.  Follow up or any particulars for further actions. 为所有员工及评估进行年度评估调整。为下一步计划贯彻实行。9.       Coordinates with all staff activities in relation to promotion, transfer, reprimand, dismissal and compensation.对员工的晋升，调动，申诉，解雇和赔偿行为规则进行调整。10.   Responsible to the positive moral of all staff and handles any grievances.积极调动员工情绪，处理员工申诉。11.   Attends all meetings as may be required by the General Manager. 出席所有总经理要求召开的会议。12.   Assists in all personnel related activities for recruitment program, manpower planning, hiring process, staff policies in relation to local government. Liaises with hotel training schools for all matters in relation to placement of student after graduation, recruitment of fresh students for the school, referral of potential candidates for further training as well as organizes managers and directors to be the guest speakers for certain courses. 负责使招聘制度，人力资源计划，录用程序，员工政策符合当地政府要求。与酒店培训学校保持联系，以从学校录用到合适的新员工，对合格的员工进行进一步培训，也在某些课程组织上可邀请经理和总监作为嘉宾。13.   Meets with different agencies specialized in hospitality training, various universities with travel-related courses. 与具服务性酒店专业培训的机构，各类有旅游专业的大学进行联系。14.   Obtains information for future planning of training programs for the group.  Negotiates and leveled all matters related to the Union.为建立酒店将来的培训项目计划获取更多信息。 JOB SPECIFICATION工作要求1.         College graduate, preferably in Hotel Management or equivalent in experience.大专毕业, 热于从事酒店管理或有相关经验2.         Minimum 8 years’ experience in Human Resources, at least 2 years in managerial capacity.8年以上人力资源工作经验, 2年以上管理经验

【岗位职责】1. 通过与客户建立良好的关系为其提供服务（餐厅接待和服务质量）2. 组织和协调团队成员，为其分配工作季目标、按照Club Med的标准监督成员的工作态度和行为3. 通过管理支出；提高服务团队的盈利；优化服务团队的预算；从而实现开源节流4. 使餐厅团队的气氛温暖、友善；并根据度假村的晚间主题装饰餐厅5. 确保团队成员的发展6. 确保遵守Club Med的标准，并符合卫生和安全流程【岗位要求】1. 具有国际旅游/餐饮专业文凭者优先2. 有1年以上同等岗位管理职工作经验3. 必须具备流利的英语，掌握其它外语者更佳4. 该岗位需每周工作6天              【G.O福利】：双人住宿；一日三餐国际自助餐厅；吧台饮料畅饮；度假村内所有娱乐活动及场地设施免费使用；机场接送服务；工作满一年往返度假村和住址机票；完善的工作意外伤害保险及社会保险；国际化G.O团队；拥有登台演出的机会；每年轮换海外及大中华区度假村工作机会；Club Med海外度假村免费房间；快速晋升通道。

He/she is a specialist ensuring high level of products and services and client satisfaction in his field of expertise.Geographic scope: China resorts (AI resorts and CM Joyview) with occasional missions in other resorts of APAC regionPurpose of the jobThe Expert supports daily the resorts in order to:· Respect the customer contract by guaranteeing 100% conformity compared to product standards· Deploy product evolutions linked to his expertise and follow their operational life· Bring strong field support to Club Med resorts on a regular basis and in case of particular operational difficulties· Develop collaborators skills with trainings, in cooperation with HR team· Participate to transversal projects (including IT and digital) to evolve product and services He/she holds a regional scope, yet is able to hold a one-time in-resort manager mission in order to secure the product delivery and/or to develop future managersThe Room Division Expert:· Coordinates and is responsible for support and evolution of the following fields: Guest Relations Department, Front Desk Service, Lodging Service, Transport Service, Meeting & Events·  Ensures conformity, optimization and sustainability of the services delivered·  He/she guarantees the Club Med spiritOperational missions1.       Quality:·  Performs quality diagnosis of the services under his responsibility and delivers action plan to improve quality·  Controls the application of standards, hygiene and security rules in collaboration with the Hygiene & Safety department. Define service standards for welcome & lodging services to implement in resort·   Controls Room division product consistency on his scope of resort2.       Budget management:·   Participates to structures/costs optimization·   Participates to increase resorts’ local incomes through the implementation of sales support (program, posters, book…)·   Advises Regional P&S Manager on operating budget definition for his products and services (Opex/ Capex) and on product evolutions quantification in his perimeter 3.       Product & Services Evolution·   Performs studies & benchmarks, searches for market knowledge·   Shares Best practices at the BU level·   Participates with Regional P&S Manager to steer the new BU activities or products’ implementations through feedback analysis and benchmarks·   Contributes to operations modes/ SOP elaboration (on internal tool Mozaik)·   Drafts specifications of services/activities for Local Purchases service·   Looks for new sourcing opportunities. Follows and analyzes products and services pilots and conducts return on experience 3.       Organization:·   Supports the teams during the season and openings & closings for seasonal resorts·   Supervises Resorts’ Room Division managers in:-   The Organization of the teams-   Respecting internal and external procedures-   Respecting the budget-   The implementation and application of safety and hygiene standards in his area of service·   Suggests new operating modes to improve service and productivity:-   Through the implementation of a new welcome & lodging services organizations-   Through new equipment implementation  -   Through action plans validation concerning welcome & lodging services renovation or any other new projects -   Through the implementation of fact sheets or functional specifications for the production 4.       Human Resources:·   Suggests Room Division Manager objectives to CDV (Chef de village)·   Participates, with the help of (training and HR managers, to training programs implementation to reinforce team professionalization in welcome & lodging services·   Detects young talents, referents, Key GOs, identify their training needs and contribute to their development·   Is proactive on job frames and profiles according to products evolution  6.       Resort Monitoring:·   Visits each resort regularly to ensure the compliance with the group’s objectives and to compare products standards·   Reports resort tours conclusions including action plans to hand to the CDV, Room Division Manager, P&S Manager, VP Operations·   Reports Season priorities to P&S Manager and VP Operations·   Collaborates with Regional P&S Manager for activities follow-up (quality/price ratio, quality, service providers, …)2.       Development & construction projects·   Contributes to the work at the new resorts: detailed plans analysis, dimensioning and functional design of the reception, lobby, laundry service, common areas …3.       New resorts’ opening:·   Collaborates with Construction team in listing the SOE (small operating equipment) and other equipment needs·   Collaborates with HR Regional team to prepare the staffing guide·   Assists Resort Managers to ensure the smoothness of villages opening as well as the correct implementation of staffing guide and product standardsToolsMicrosoft office pack +NA – booking system, PMS – hotel management system (the knowledge of these tools can be acquired)), guest satisfaction tools: Review Pro & internal survey GM FeedbackObjectives and evaluation criteria·         Respect of the standards (compliance rate)·         Relevance of reports·         Relevance of proposed actions plans·         Rigor in the follow-up of the deployments and action plansQuality of new services proposals, implementation and returns on experience Technical expertise required· Very good knowledge of the hospitality market with a focus on front desk and accommodation services practices· Understanding / quick learning of Club Med products· Knowledge of China market practices and Chinese customer· Capacity to analyze and to prioritize·  Capacity to synthetize and formalizeChinese & English proficiencyHuman qualities required·   Leadership, Organization and management skills·   Capacity to drive change·   Mobility, reactivity and flexibility·   Relational skills & team player attitude·   Ability to coach·   Initiative spirit and “yes we can” attitude

1. Main Missions:- He/she is responsible for the budget of the kitchen and optimizes the production through the management and the organization- He/she guarantees the hygiene, the safety, and the food quality of the village- He/she assures the development of the services in application of the concept of the events in the village2. Organize the Kicthen:- Adapt the organization of the teams, the production, the distribution, the stocking and the transport according to infrastructures, available equipments and resources- Establish and update the plan menus- Establish the technical index cards- Draw up the plans of production in the respect for the plan menu and for the forecasts of completion- Determine needs in the respect of the plan of production and within the framework of the schedule of orders- Affect the plans of production with the technical index cards by part/department- Control the production in the respect for the rules of hygiene, for safety, for quality, for quantity and of timing- Control the rotation of daily stocks with a concern of hygiene and economy3. Manage the Kitchen:- Create the conditions (organization, selection of products) to achieve the budget and respecting for Quali Signs- Analyze in association with the F&B manager (or HSM) the economic results ( Hotel Day) and suggest actions to be in accordance with the budget- Identify and argue equipment requirements (Small Hotel Material, Cleaning products, etc…)- Participate in the elaboration of the conditions of contract of the special events (plan menu, technical index card)4. Insure the Respect of the Standards and the Procedures:- Create the conditions (organization, selection of products) to achieve the budget and respecting for Quali Signs- Analyze in association with the F&B manager (or HSM) the economic results ( Hotel Day) and suggest actions to be in accordance with the budget- Identify and argue equipment requirements (Small Hotel Material, Cleaning products, etc…)- Participate in the elaboration of the conditions of contract of the special events (plan menu, technical index card)5. Insure the Respect of the Standards of Hygiene and Safety:- Apply the HACCP method and the safety  regulations- Control the application of the HACCP method and the safety regulations- Engage the corrective actions to be in accordance with the HACCP method and the safety regulations- Organize and inspect the cleaning of premises and equipments- Watch the maintenance and the conservation of premises and equipments- Give a permanent opinion on the hygiene and the food security in the village- Report to the F&B Manager (or HSM) of the application of the rules of hygiene and safety6. Manage its team- Apply the HACCP method and the safety  regulations- Control the application of the HACCP method and the safety regulations- Engage the corrective actions to be in accordance with the HACCP method and the safety regulations- Organize and inspect the cleaning of premises and equipments- Watch the maintenance and the conservation of premises and equipments- Give a permanent opinion on the hygiene and the food security in the village- Report to the F&B Manager (or HSM) of the application of the rules of hygiene and safety

岗位职责1、 维护公司形象积，极提高服务意识；2、 协助总经理确立酒店的经营计划（月、季、年）、发展规划及经营方针，制定酒店的经营管理目标，配合总经理做好酒店的经营管理工作； 3、 按照酒店经营和服务的规范要求及质量标准，协助总经理制定完善酒店的各项规章制度，建立健全内部组织系统，协调各部门关系，建立内部合理而有效的运行机制；4、 协助总经理做好酒店的市场拓展、人力资源开发和计划财务工作；5、 协助总经理做好酒店的安全管理，切实抓好酒店的安全生产、食品卫生和治安、消防管理工作；6、 协助总经理做好酒店资产管理，控制酒店营销成本，减少浪费，提高经济效益；7、 负责重要客人的接待工作，保持与社会各界的广泛联系，塑造企业良好的内、外部形象； 8、 协助总经理做好酒店的行政及后勤管理工作，重点抓好固定资产的维护保养、更新和能源管理工作； 9、 协助总经理完成公司下达的各项指标，负责检查酒店以岗位责任制为起点的《政策与程序》等管理制度的落实执行情况； 10、 协助总经理建立酒店与客户、供应商、合作伙伴、上级主管、政府机构、金融机构、媒体等部门间顺畅的渠道； 11、 建立酒店内部良好的沟通渠道，协调各部门关系； 12、 营造企业文化氛围，塑造和强化酒店客观价值； 13、 负责酒店员工队伍建设，培养、选拔中高层管理人员和优秀员工； 14、 协助总经理处理酒店重大突发事件； 15、 协助总经理监督、控制经营计划的实施过程；16、 按时完成上级领导交办的其它工作。

岗位职责1、负责酒店开业前的筹备工作，包括装修、工程改造、团队组建等；2、全面负责酒店的经营管理，领导员工完成酒店的各项计划目标；3、 围绕公司下达的利润指标和各项工作，编制酒店的预算和决算，严格控制经营成本和各种费用开支；4、根据市场变化和发展，制定切实可行的市场营销工作策略，并组织实施和有效控制；5、负责酒店团队的建立、培养和管理提高整个酒店的服务质量和员工素质；6、全面负责安全管理，抓好食品卫生，治安安全等工作，确保客人和员工的人身、财产安全；7、 与公司、加盟业主进行日常的沟通协调工作，确保信息畅通、有效；8、负责做好酒店与各界人士的公共关系，抓好重要客人的接待工作，塑造良好的内、外部形象；9 、完成公司交办的其他工作。任职要求1、5年以上酒店工作经验，有精品/星级酒店、高端民宿店长工作经验优先；2、对酒店服务管理、收益管理、销售管理等具有丰富的经验；3、对酒店开业筹备各项工作（工程验收移交、物资采购、人员招聘、人员培训和营销推广、相关行政审批手续办理等）具有丰富经验；4、有较强的规划、沟通、协调管理能力，良好的理性逻辑分析和系统思考能力，强烈的自我驱动能力。收入构成：底薪+季度奖金，年综合收入在40W-50W区间

岗位职责1.根据ClubMed集团标准制定和实施房务部的规章制度、行运行计划、预算计划并贯彻执；2.优化客房部、前厅部的管理体系。完成房务部的运行管理目标；3.全面控制部门的管理费用、固定费用和变动费用，节约开支；4.定时查阅各部门的工作，督查各部门的工作进度及时发现问题，纠正偏差，作出处理；5.对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作；6.熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识；7.负责培训及监督管理部门所有人员；8.完成度假村村长（总经理）安排的其他工作。岗位要求1.大专及以上学历，酒店管理相关专业更佳；2.5年以上五星级酒店或者高端精品酒店前台管理和客房管理经验，2年以上管理经验。3.流利的英文表达能力，会其他外语更佳。4.具有良好的沟通技巧和对客沟通能力，以及团队管理及组织能力。【G.O福利】：双人住宿；一日三餐国际自助餐厅；吧台饮料畅饮；度假村内所有娱乐活动及场地设施免费使用；机场接送服务；工作满一年往返度假村和住址机票；完善的工作意外伤害保险及社会保险；国际化G.O团队；拥有登台演出的机会；每年轮换海外及大中华区度假村工作机会；Club Med海外度假村免费房间；快速晋升通道。

岗位职责1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。3、负责酒店高层管理人事的招聘和储备人才库的建设。4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。5、组织编制工资、人事、考勤、考核等报表。6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。岗位要求1、本科以上学历，有相同岗位工作经验5年以上。2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。3、熟知国家、地区劳动法律法规及相关政策。4、具备英语听说读写能力。5、管理类专业，接受过系统的人力资源管理理论培训。

岗位职责：一、西餐厅全面管理1、带领团队认真履行开档流程、餐前准备，确保质量标准；2、带领主持服务工作、确保酒水饮品的出品品质；3、及时跟踪、检查前厅运营状况，对不合格的地方及时修正；4、洞察客人上菜情况、个人喜好、情绪及满意度，及时对上菜速度、服务进行优化；5、负责保持餐厅整洁和环境良好；6、督导团队落实规章制度，做好团队成员排班、考勤、培训等常规工作；7、制定和完成前厅销售工作任务和计划；8、楼面账务管理、核对。二、自然营地管理1、全面管理营地范围内的物品，设施，安全。三、任职要求：1、有西餐厅运营管理5年以上工作经验；2、熟悉餐厅管理和服务方面的知识，具有熟练的服务技能。

JOB  TITLE    ：    DIRECTOR OF SALES职        位   ：       销售总监DEPARTMENT  ：SALES & MARKETING部        门   ：       市场销售部REPORTS TO   ： DIRECTOR OF SALES & MARKETING上        级   ：       市场销售总监 BASIC FUCTION基本职责Responsible for assisting the Director of Sales &Marketing in the planning, directing and managing the hotel’s portfolio of accounts to stimulate demand for room nights to achieve budget and revenue plan.负责协助销售总监完成对酒店客户的管理、导向及计划，以刺激增长间夜数达到预计收入指标。 DUTIES AND RESPONSIBILITIES义务及职责Manage and implement the strategic sales plan of the hotel and directs sales activities of the sales team to ensure the highest level of service with travel trade, government bodies, business associations, corporations and airlines, to generate room night productivity and revenue as planned.1.    贯彻执行酒店销售策略和计划，引导销售团队进行有效的销售活动以确保对旅行社、媒体、市政府、商业团体和公司及航空公司客户的良好服务，从而增加酒店房间间夜数。Ensure implementation of sales processes and account records within the sales team to achieve budget and revenue plan.2.    根据预算计划，贯彻监督销售团队对销售进程和客户信息跟进执行情况。Ensure and maintains all up-to-date records and account profiles in sales management system.3.    在销售管理系统中对所有客户信息及时更新。Prepare annual sales targets and develop working plan to achieve and exceed sales targets.4.    准备年度的销售指标和制定活动计划。Direct and manages all activities related to processing a sales lead and converting the sales to achieve revenue plans of the hotel.5.    负责组织所有的销售拜访活动，并对潜在的销售导向进行跟踪，以贯彻销售计划的执行。6.    为了提供高质量的服务，与酒店其他部门（如前厅、餐饮等）协作，以满足客户订房和宴会要求。Responds to all account requests of information and proposals within 24 hours.7.    在24小时之内回复所有客户需求信息。Manages all Sales and Account Managers on all related sales activities and the like, by conducting daily briefing and weekly sales meetings.8.    在每日晨会和周会上，听取销售经理和销售主任的工作汇报并指导相关活动。 Coordinates sales effort with the Director of Sales& Marketing.9.    执行并协助市场销售总监的日常销售活动。Reviews daily Sales Call Reports and Daily Activity Reports, and provide direction and follows-up critical areas.10.  总结每日的销售活动报表，并对重要事项进行跟进和指导。Prepares weekly summary of sales activity reports, for the Director of Sales & Marketing, competitors activities and gather market intelligence.11.  每周向市场销售总监对销售活动进行汇报总结，包括竞争者情况和市场信息。Attends trade shows, sales trips to represent the hotel and promote greater brand awareness as and when directed.12.  为提升酒店品牌意识，参加展会及商务拜访。Manages sales office in the absence of the Director of Sales & Marketing.13.  在销售总监外出时管理销售部门。 JOB SPECIFICATIONS工作要求College degree preferably in business administration or related discipline.1.    大学商务和其它相关专业毕业5 years experience in a hotel of international standard.2.    5年国际酒店经验Personable, aggressive and assertive.3.    工作积极主动Excellent written and oral communication.4.    良好的书写和口头交流技巧Fluent in English, Mandarin or one other language.5.    英文及普通或其它一门语言话流利Understanding the local market landscape.6.    了解国内市场 Must have strong relationships with key multinational accounts, corporations and commercial houses.7.    与重要跨国公司有良好的关系

 岗位职责：1. 负责度假村财务部门整体运营，包含财务、采购2. 协助度假村高层管理人员提供有效的财务管理、成本控制、流程合法合规管理、从财务影响面提供专业的建议和解决方案。3. 管理团队并发展人才，建立一支高效的团队。4. 熟悉度假村运营，能够预测风险并能够有效进行风控管理。5. 保证度假村税务、财务等符合国家各项及Club Med各项规定。6. 协助各运营部门制定合理预算并做好费用把控的管理岗位要求：1. 中国籍，学历本科及以上2. 英文口语及书写能力3. 缜密的逻辑性思维及数据分析能力。4. 熟悉各类税务及财务政策、保险政策等法律法规5. 诚实、踏实、务实。6. 团队管理及建设能力7. 具有国际品牌五星级度假村同岗位至少3年及以上的工作经历。8. 该岗位需每周工作6天福利免费住宿；一日三餐国际自助餐厅；吧台饮料畅饮；度假村内所有娱乐活动及场地设施免费使用；机场接送服务；工作满一年往返度假村和住址机票；完善的工作意外伤害保险及社会保险；国际化G.O团队；拥有登台演出的机会；每年轮换海外及大中华区度假村工作机会；Club Med海外度假村免费房间；快速晋升通道。