【岗位职责】 1、为清扫员分配任务。 2、按顺序巡视整个公共区域 3、按工作需求安排员工上班 4、确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理，如清洗、用吸尘器 5、要及时汇报地毯和家具的损坏，以便急修及降低损失 6、处理所有清洁方面紧急事件 7、跟踪急修事宜，确保维修已经完成 8、检查确保机器的被清洁、正常工作及妥善存放 9、检查所有洗手间，始终处于高卫生标准 10、与客房部、工程部、和其它部门合作以确保所有问题都得到沟通和处理 11、与公关经理协调沟通在一些特殊时间段安排足够的衣帽间、休息室服务 12、在有VIP客人时安排充分的洗手间服务员 13、检查楼梯确保卫生及清洁 14、每日与客房部经理会面交流 15、及时向保卫部报告可疑人物 16、确保个人仪表、仪容符合酒店酒店要求 17、完成主管分配的其它工作 【岗位要求】 1、XX学历 2、至少X的公共区域主管经验 3、具备一定的领导能力 4、视力良好 5、身体健康，能够适应长时间工作

【岗位职责】 1、负责酒店管事部的日常运营管理，确保餐具、厨具、设备等清洁、消毒及维护工作符合卫生标准 2、制定并执行管事部的工作流程与规范，优化操作程序以提高工作效率 3、监督和管理管事部员工的工作表现，包括排班、培训及绩效考核 4、定期检查清洁设备、化学药剂及耗材的库存，确保物资充足且使用合理 5、协调与其他部门（如餐饮部、厨房）的沟通协作，确保服务流程顺畅 6、处理突发问题，如设备故障或卫生紧急情况，并采取有效措施解决 7、确保管事部工作符合酒店安全、卫生及环保政策要求 【岗位要求】 1、具备较强的团队管理能力，能够有效领导并激励员工 2、熟悉酒店管事部工作流程及清洁消毒标准，有相关经验者优先 3、具备良好的沟通协调能力，能够高效处理跨部门协作事宜 4、注重细节，责任心强，能够确保工作质量符合高标准 5、具备一定的抗压能力，能够适应快节奏的工作环境 6、愿意接受轮班工作制，包括周末及节假日

高奢酒店客房服务专员招聘信息 （我们寻找的，不仅是保洁，更是客房艺术的塑造者） 酒店简介： 我们是一家致力于为宾客提供非凡体验的奢华酒店。在这里，每一处细节都诠释着至臻品质与优雅格调。我们相信，完美的客房是奢华体验的核心，而您，正是这份完美最重要的缔造者。 职位：客房服务专员（保洁阿姨） 工作地点： [请填写酒店地点] 薪资待遇： 面议（我们提供行业内有竞争力的薪酬及完善的福利体系） 岗位职责： 1. 精细做床： 熟练掌握并执行酒店标准铺床流程，确保床品平整无瑕、枕头饱满、被褥松软，呈现最高标准的客房视觉效果。 2. 深度清洁： 负责客房的全面、高效清洁。对浴室、家具、地毯、窗户及所有客用设施进行无死角消毒与擦拭，确保一尘不染，光洁如新。 3. 专业夜床服务： 在晚间为住客提供专业的开夜床服务，包括整理床铺、补充用品、调节灯光氛围、放置晚安礼品等，为宾客营造温馨、舒适的夜间休憩环境。 4. 物品补给与检查： 精准核对并补充客房内的客用品、迷你吧、茶饮等，确保物品齐全、摆放有序。细心检查房间设施是否完好。 5. 品质守护： 以主人翁精神维护客房区域，报告任何维修需求或异常情况，共同守护酒店的高品质标准。 我们期望的您： 1. 经验丰富： 必须拥有星级酒店或高端服务式公寓的客房清洁工作经验，熟悉高标准的客房服务流程。 2. 技能娴熟： 精通专业做床、开夜床及全套客房清洁技能，对清洁细节有极致追求。 3. 品质卓越： 工作认真负责，吃苦耐劳，眼中有活，注重效率与质量。 4. 品行端正： 诚实可靠，有高度的责任心与保密意识，尊重客人隐私，具有良好的团队合作精神。 5. 身体健康： 能适应一定体力劳动及轮班工作安排（如需夜床服务）。 我们为您提供： · 具有竞争力的薪酬及绩效奖金。 · 完善的岗前培训与职业发展指引。 · 舒适、安全、尊重的工作环境。 · 人性化的员工福利（如：带薪年假、节日福利、员工餐、定期体检等）。 · 成为世界级奢华酒店团队一员的机会。 应聘方式： 如果您热爱酒店行业，以打造完美客房为荣，并符合以上要求，我们热切期待您的加入！

【岗位职责】 1、全面负责酒店日常运营管理工作，制定并执行酒店经营计划，确保完成各项经营指标； 2、负责酒店团队建设与管理，包括员工招聘、培训、考核及激励，提升团队整体素质和服务水平； 3、监督酒店服务质量，优化服务流程，处理客户投诉，维护酒店品牌形象； 4、统筹酒店成本控制，合理管控人力、物资及能耗成本，提高经营效益； 5、负责酒店安全管理工作，确保消防、卫生、食品安全等符合相关法规要求； 6、维护与客户、供应商及周边社区的良好关系，拓展合作资源，提升酒店市场竞争力； 7、定期分析经营数据，提出改进方案并落实执行，推动酒店持续发展。 【岗位要求】 1、大专及以上学历，酒店管理、旅游管理或相关专业优先； 2、3年以上酒店行业工作经验，其中至少1年以上同岗位管理经验； 3、熟悉酒店运营管理流程，具备较强的市场洞察力和成本控制能力； 4、优秀的团队管理能力，能够有效激励员工并提升团队凝聚力； 5、具备良好的沟通协调能力及突发事件处理能力； 6、年龄26-45岁，身体健康，能适应高强度工作； 7、责任心强，工作细致，具备较强的抗压能力及执行力。

1. 直接负责厨房卫生设施，存储和自助餐区域。 2. 监督管理盘碟存放间的轮班运转操作并确保与餐饮部的相关政策，标准，程序相一致。 3. 执行所有必要工作职责。 4. 适当操作并对所有食品保持适当温度。 5. 检查食品持有程序和运输设备及其维修设备程序。 6. 确保食品操作及卫生标准符合规定规范。 7. 确保所有操作符合政府法律法规。 8.管理所有设备，瓷器，玻璃器皿，镀银器皿并确保有其负责清洁的供应商。 9.熟知并对所有服务器皿，设备，地板等清洁程序严格正确执行。 10.对瓷器，玻璃器皿和银器皿定期盘点管理。 11.针对宴会厅，餐厅，客房送餐及员工餐厅执行正确适当的破损程序。 12. 确保清洁标准符合酒店品牌标准。 13.了解并执行万豪70项卫生及安全标准。 14. 给于部门员工安全程序的培训，预防事故发生培训及成本控制。 15. 有效调查，报告及跟踪员工的意外事件。 16.在任何时间维护各个分支部门的工作安全。 17. 执行贯彻部门每日15分钟培训计划。 18.确保给于部门员工关于卫生，设备操作及化学品的使用相关的培训。 19. 帮助员工培训并理解客户需求期望。 20.合理有效安排部门主管及员工的排班。 21.周期性的计划安排员工参加团队活动。 22.通过沟通和合作，创造一个积极和谐的部门关系。 23.严格执行管理层的任何不违反法律法规的合理要求。 24.友好礼貌的面对客人所关注的所有问题及需求。 25.确保员工持有必须的食品操作和卫生操作证明。 26.授权员工为客户提供优质服务，确保员工理解其期望。 27.观察员工的服务行为并对他们提供反馈信息，不但指导他们改善服务表现。 28.通过坦诚的沟通合作，积极推动跨部门的合作。

【岗位职责】 1、负责酒店大堂区域的宾客接待工作，包括迎送客人、协助行李搬运及寄存服务； 2、为宾客提供酒店设施、服务及周边旅游信息的咨询与指引； 3、协助处理宾客的投诉及特殊需求，及时反馈至相关部门并跟进解决； 4、维护大堂区域的秩序与整洁，确保服务环境符合酒店标准； 5、配合前台、客房等部门完成宾客入住、退房等流程的衔接工作； 6、完成上级交办的其他临时性工作任务。 【岗位要求】 1、形象端正，举止得体，具备良好的服务意识和职业素养； 2、沟通表达能力强，能熟练使用普通话，具备基础英语交流能力者优先； 3、具备团队协作精神，能适应轮班制工作（含夜班）； 4、抗压能力强，能妥善处理突发情况； 5、无相关经验者可接受培训，有酒店或服务业经验者优先。 6、做五休二

1、具有服务行业主观能动性，能接受与客户低频次沟通 2、学习能力强 3、能熟练使用办公软件（Word、Excel、PPT等） 4、工作细致认真，责任心强 5、有相关经验者优先

【岗位职责】 1、负责客房部的日常运营管理，确保客房清洁、布草更换、物品补充等工作符合标准2、制定客房服务流程和标准操作程序，监督执行并持续改进 3、管理客房部员工，包括排班、培训、绩效考核及团队建设 4、控制客房用品和清洁耗材的库存及成本 5、处理客人投诉及特殊需求，提升客户满意度 6、定期检查客房设施设备，协调工程部进行维护保养 7、编制客房部工作报告及运营数据分析 【岗位要求】 1、2年以上酒店客房管理工作经验，熟悉客房运营流程 2、具备较强的团队管理能力和沟通协调能力 3、工作细致认真，能承受一定的工作压力 4、具备良好的服务意识和问题解决能力 5、熟练使用办公软件及酒店管理系统 6、能适应倒班工作制

【岗位职责】 1、负责食堂的运营管理 2、负责食堂促销活动的策划与实施 3、线上合作平台的维护 4、食堂员工的排班和相关工作安排 【岗位要求】 1、有餐饮运营及管理经验。 2、工作认真负责，耐心细致。

【岗位职责】 1、负责酒店客房的日常清洁与整理工作，确保客房卫生标准符合酒店要求； 2、及时补充客房内的各类消耗品，如洗漱用品、茶包、矿泉水等； 3、检查客房设施设备的运行状况，发现故障或损坏及时报修； 4、按要求完成退房、续住房的清洁与布置，确保高效周转； 5、协助处理客人的合理需求，提供优质的客房服务； 6、遵守酒店的安全与卫生规范，保持工作区域的整洁有序； 7、配合上级完成临时安排的其他工作任务。 【岗位要求】 1、身体健康，能适应一定强度的体力劳动； 2、具备良好的服务意识，工作细致认真，责任心强； 3、能够接受排班制工作，包括周末及节假日； 4、有酒店客房服务经验者优先，无经验者可提供培训； 5、具备基本的沟通能力，能与同事及客人保持良好互动； 6、服从管理，遵守酒店的各项规章制度。

职责概述 GENERAL MISSION 财务经理的基本职责是确保并维护财务部门顺畅有效的日常工作,及工作效率,以及协调和控制月末关账进程。负责酒店筹备与酒店开业的运营以其他相关工作。 The basic responsibilities of the Finance Manager are to ensure and maintain the smooth and effective day to day work routine within the Finance department and the resulting work efficiency, as well as the co-ordination and control of the month-end process.Manage hotel Operations and other relative challenges for pre-opening and opening. 工作职责 RESPONSIBILITIES AND MEANS 监管并管理财务部门的日常工作。 Supervises and manages the daily work of the Finance department. 确保并负责对所有费用和各项账目的准确性,且确保它们被及时记录在案。 Ensures and is responsible for the accuracy and propriety of all charges and credits to the various accounts and ensure that they are properly recorded in the books on a timely basis. 确保所有资产负债表的业务被正确地入账和调节。 Ensures that all balance sheet transactions are accounted for documented and properly reconciled. 审查每周银行调节表/月度资产负债表调节的调节及分析。 Review weekly bank reconciliation/ monthly balance sheet reconciliation /analyses. 完全熟悉集团会计科目表并准确使用。 Is fully conversant with the group standard chart of accounts and the correct use thereof. 确保会计记录遵守当地法律法规。 Ensures that the accounting records comply with local laws and regulations. 确保月末关账流程的完成并及时准备所有需要的财务报告给财务总监审查。 Ensures the month end closing process is completed and the timely preparation of all required financial reports for review by DOF. 确保每月及年末关账的及时及准确性。 Ensures the accurate and prompt monthly and year-end closing of the books of accounts. 确保所有政策和程序遵循财务标准。 Ensure that policies and procedures are in compliance with Finance Standard Practise Instructions. 明白酒店内部控制程序,并通过定期的审计确保酒店遵守上述两项的要求。 Understand the requirements of the Internal Control Programme and ensure that the hotel is in compliance with both by performing regular audits. 协助完成指定的预测和预算。 Assists in the completion of forecasts and budgets as instructed. 根据管理层和业主的要求,准备每月财务报告和明细表。 Prepares monthly financial reports and schedules as directed, required by management and owners. 完全熟悉财务部门内受其管理的其他团队成员的责任及程序。 Thoroughly familiar with the duties and procedures of other team members within the Finance department over whom he/she has supervision. 协调内部及外部审计流程。 Assists and coordinates the internal and external audit process. 进行薪酬审计,若总会计师独立于薪酬流程。 Conduct Payroll Audit if Chief Accountant is independent from payroll cycle. 确保酒店遵守政府的税法,按时交税。 Ensure hotel to follow the government tax regulations, tax submitted on time. 联络并代表酒店与政府机构处理当地税收,物价管理局,外汇,银行,养老金等问题。 Liaise and represent the hotel with all government authorities in regard to local tax matters, Price Control Bureau, foreign exchange, banks, pensions, etc. 与当地保险公司联络有关当地保险事宜。 Liaise with local insurance companies regarding issues pertaining to local insurance coverage/issues. 熟悉,并不断更新与财务有关的酒店及集团的财务政策。 Familiar, and keep up to date with, all policies of both the hotel and group insofar as finance is involved. 关注本酒店银行存款余额，避免透支情况的发生。 Monitor daily bank cash position to ensure no over draft incurred. 能够在财务总监离开酒店的短时期内行使财务总监职能。 Capable of functioning as Controller for short periods of time in the event that the DOF is away from the hotel. 动手并积极参与部门内的工作,确保所有工作及时更新,且在必要时协助团队成员。 Is hands on and takes an active role in daily activities within the department, ensuring that all work is up to date and assists team members where required. 协助财务总监提供商业和财务信息以协助决策过程。 Chief Accountant in providing commercial and financial information to assist in any decision making process. 确保员工评估及发展计划按时完成,并积极发展团队成员的技能和行为。 Ensures PDR’s are completed on schedule and actively develops team members’ skills and behaviours. 监督财务部门员工的培训。 Oversees the training of Finance department team members. 协助部门休假,并在团队成员缺席时,安排职位顶替。 Coordinates departmental leave and organises the coverage of positions during team member absence. 创造一个愉快的工作环境,确保财务部门工作的有效性。 Creates a pleasant working environment, ensuring productive and efficient work practises within the Finance team. 确保所有的内部控制程序是被严格遵守,与财务总监沟通任何可预见的弱点。 Ensures that all internal control procedures are strictly adhered to and communicates any perceived weakness to DOF. 灵活的工作时间,特别是在月末和年末。 Is flexible in relation to working hours, especially at month and year-end. 及时,有效,友好地处理所有的要求和询问。 Handles all requests and enquiries in a timely, efficient and friendly manner. 确保正确的工作实践及该工作区域的安全不受危害,使得意外的风险和员工赔偿费用最小化。 Minimizes the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards. 执行一切额外的工作,以确保酒店职能顺利运作。 Performs any additional tasks assigned to ensure that the hotel functions smoothly. 完成上级交待的其它任务。 Carry out other tasks as directed by supervisor. 职位要求 JOB SPECIFICATION 45 周岁及以下，条件优秀者年龄可酌情放宽。 Under 45 years old (inclusive),the age limit may be appropriately adjusted for outstanding candidates. 学历要求：本科及以上学历；特别优秀者可适当放宽。 Education requirement: Bachelor's degree or above; may be appropriately relaxed for exceptionally outstanding candidates,may be appropriately relaxed for exceptionally outstanding candidates. 具备会计从业资格证书，持有中级会计师及以上职称或注册会计师（CPA）、特许公认会计师公会（ACCA）等专业证书者优先。 Possess accounting practitioner qualification certificate, and those with intermediate accountant or above professional title or professional certificates such as Certified Public Accountant (CPA) and Association of Chartered Certified Accountants (ACCA) are preferred. 具备扎实的财务系统操作能力及计算机应用知识。 Financial system and computer knowledge is essential。 具备财务相关岗位工作经验。 Possess work experience in finance-related positions. 英语流利，可熟练开展工作沟通。 Skilled English. 具备较强的沟通协调及团队管理能力。 Good communication and team management skills.

高级销售经理在酒店负责绍兴市场和周边市场未酒店订餐订房、对接旅行社、小区、政府机关、会务组等客户单位，薪资方式：保底+绩效+超额提成，欢迎有酒店销售经验的人士加入绍兴奥斯登酒店（酒店有两家各有客房140间和202间，外加100间的商务宾馆1家）

职责概述 GENERAL MISSION 协助人事经理落实人力资源管理的各个方面。包括制定和实施人力资源政策、流程和计划，以及管理员工关系、招聘和选拔、绩效管理、薪酬福利、培训和发展。 Personnel Manager to oversee all aspects of human resources management. This includes developing and implementing HR policies, procedures, and programs, as well as managing employee relations, recruitment and selection, performance management, compensation and benefits, training and development. 工作职责 RESPONSIBILITIES AND MEANS 为提高业绩及团队协作提供建议和推荐系统与程序，确保和谐的员工关系氛围。 Provide advise and recommendation systems and procedures to improve performance and team collaboration in ensuring harmonious employee relations. 确保所有政策与程序符合度假村当前的指导方针及政府和当地的法规。 Ensure that all policies and procedures comply with resort’s current guidelines and government and local regulations. 确保所有员工福利、员工设施和各项权利得到及时和准确地管理和妥善维护。 Ensure that all employee benefits, facilities and rights are managed and maintained in a timely and accurate manner. 遵守《员工手册》的规章制度。 Comply with rules and regulations of the Employee Handbook. 核对并确保所有人员需求申请控制在人力预算内，遇特殊案例报人力资源总监。 Check and ensure that all personnel requisitions are kept within the manpower budget and report to Director of HR in case of special cases. 确保包括人力资源管理信息系统在内的所有员工信息更新及时、完整准确。 Ensure that all employee information, including human resources management information system is updated in a timely, complete and accurate manner. 维护和更新《员工手册》、政策、程序及职责描述。 Maintain and update employee handbook, policies, procedures and job descriptions. 协助制定人力资源部月报告。 Assist HR to produce monthly report. 进行与人力资源相关的调查，如竞争对手工资福利调查。 Conduct HR related research, such as competitor salary and benefits research. 负责所有员工餐厅相关事宜，包括定期组织员工餐厅会议。 Responsible for all canteen related matters, including regular canteen meetings. 负责度假村内外部小时工/兼职工的考勤审核，工资结算等相关工作。 Responsible for internal and external hourly/part-time staff attendance review, salary settlement and other related work. 处理和调查所有工伤个案，联系度假村及政府相关部门。 Handle and investigate all work injury cases, liaise with resort and government departments. 协助处理任何劳动法律纠纷。 Assist with any labor legal disputes. 为员工的聘用、晋升、加薪和解雇提供建议。 Advising employees on hiring, promotions, increase and termination. 负责人力资源部所有员工的交叉培训。 Responsible for cross-training of all HR staff. 协助人力资源部在任何平台上的推广工作。 Assist HR in promotion work on any platform. 规划人力资源部员工的年假和补休申请。 Planning of annual leave and replacement leave requests for HR staff. 完成上级交待的其它任务。 Carry out other tasks as directed by supervisor. 职位要求 JOB SPECIFICATION 35 周岁及以下，条件优秀者年龄可酌情放宽 Under 35 years old (inclusive). The age limit may be appropriately adjusted for outstanding candidates. 学历要求：大专及以上学历，人力资源管理、工商管理等相关专业优先；特别优秀者可适当放宽。 Education Requirements: College degree or above; majors such as Human Resource Management and Business Administration are preferred; the requirement may be appropriately relaxed for particularly outstanding candidates. 具备人力资源相关岗位工作经验。 ossess relevant work experience in human resources positions. 熟练使用办公软件。 Good knowledge in MS words, excel and PowerPoint. 优秀的沟通、表达和谈判技巧。 Excellent communication, presentation and negotiation skills. 积极主动、上进心强，做事细致严谨。 Proactive, highly motivated, and meticulous and rigorous in work. 相关证书：持有企业人力资源管理师（二级）、劳动关系协调师（中级）证书优先；具备薪酬福利管理相关认证者更佳。 Relevant certificates: Senior Professional in Human Resources (Level 2) or Intermediate Labor Relations Coordinator Certificate is preferred; certification in compensation and benefits management is a plus.

工作内容： 1.督导餐厅经营，完成餐厅日常经营工作。 2.员工仪表检查。制定服务规范并组织实施，始终保持和提高餐厅的优良服务水准，监督及管理餐厅的日常工作。 3.制定部门各类人员的操作程序和服务规范并组织实施。 4.检查餐厅服务及卫生，员工个人卫生，确保客人饮食安全。 5.接待客人并处理客人投诉，热情待客，态度谦和，妥善处理客人的投诉。 6.管理餐厅财产并掌握物品使用情况，定期组织员工培训。 7.负责餐厅设备财产管理，严格控制物料消耗和本钱费用，做好财产物料用品的领用，保管及耗用报损工作。 8.认真贯彻公司的各项要求，积极完成各项工作任务。 9.负责餐厅的器具管理，检查器维修保养状况。 10.协助厨师长，计划改进菜单，帮助厨房提高菜肴质量。 11.其他各项需落实工作。 职位要求：有酒店餐饮经理工作经验2年以上。年龄45岁以下。 工作时间：早上8点30-不定时

【岗位职责】 1、各类冷荤的烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。 2、严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料，降低消耗成本。 3、负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。 4、检查每日餐后的原料消耗,及时申购、补充。 5、配合食品检验部抽查菜品及留样品种并进行化验，确保宾客食品安全。 【岗位要求】 1、为人正直，有责任心。 2、有2年厨房冷菜工作经验 3、身体健康，能吃苦耐劳。

工作职责： 1. 全面负责西餐厅的日常运营管理，确保服务流程标准化、专业化，提升顾客用餐体验。 2. 组织制定并执行营业计划，合理控制食材成本、人力成本及运营损耗，达成经营目标。 3. 监督前厅与后厨协作流程，确保出餐效率与服务质量符合西餐运营标准。 4. 负责员工排班、培训、绩效考核与团队建设，提升团队专业素养与服务意识。 5. 处理客户反馈与突发事件，维护餐厅良好声誉与客户关系。 6. 严格执行食品安全、卫生管理及相关法律法规要求，确保餐厅合规运营。 任职资格： 1. 具备3年以上餐饮行业工作经验，有西餐厅或高端餐饮管理经验者优先。 2. 熟悉西餐服务流程、菜单设计、酒水搭配及国际餐饮服务标准。 3. 具备较强的团队管理能力、沟通协调能力及应急处理能力。 4. 对成本控制、库存管理及运营数据分析有一定实践经验。 5. 具备良好的职业素养和服务意识，能适应轮班工作安排。

职责概述 GENERAL MISSION 仓管员的核心职责是负责酒店物资及设备的接收、仓储、发放及库存管控，重点对接餐饮部、总仓等仓储相关部门；收货员的核心职责是确保到货物资与采购订单、市场清单的规格要求一致且状态合格。The basic responsibilities of the Storekeeper are the receipt, storage, delivery and inventory control of hotel goods and equipment, specifically those which relate to the stores department i.e., food & beverage and general stores. The basic responsibilities of the Receiving Clerk are to ensure that all items received are in accordance with the specifications stated in the Purchase Order and Market List and is acceptable condition. 工作职责 RESPONSIBILITIES AND MEANS 确保所有入库物资均附齐全合规的书面单据（送货单、采购订单等）。 To ensure that all merchandise entering the storerooms have proper documentation (delivery dockets, purchase orders etc). 对照已审批采购订单，核查到货物资的质量及数量。 To ensure that all merchandise is examined for both quality and quantity against approved PO. 确保物资配送至仓库或直采对应部门。 To ensure merchandise is forwarded to either the storerooms; or in the case of direct orders, to the department concerned. 核查到货物资保质期，确保符合酒店验收标准。 To check incoming goods expiry dates to ensure that it is within acceptable limits of the hotel. 确保进口物资具备政府核发的合法证明文件。 To ensure the imported items are provided legally with proper certificate provided by Government. 编制收货日志及每日收货记录汇总表。 To prepare receiving logs and daily receiving record summary. 确保所有出库物资均附合理授权的申领单据。 To ensure that all merchandise leaving the storerooms are supported by properly authorised requisitions. 确保所有仓库整洁有序、防护到位且监管严格。 To ensure all storerooms are kept clean, orderly, properly secured and supervised. 确保收货区及仓库无杂物堆积、无安全隐患，且始终保持整洁。 To ensure the loading dock and storage areas are free from clutter and hazards and are kept clean and tidy at all times. 定期与其他部门沟通，减少库存积压或短缺情况。 To liaise with other departments on a regular basis to ensure over or under stocking is minimised. 监控滞销及呆滞库存，及时通知部门负责人并提出整改建议。 To monitor slow moving and dead stock, informing department heads and suggesting actions to rectify. 确保现行基准库存量维持稳定并定期复核。 Ensure current par stock levels are maintained and constantly reviewed. 当物资库存低于低基准量时，及时通知采购经理。 To advise the Purchasing Manager when items drop below the minimum par levels. 确保存货收、发数据记录准确且实时更新。 To ensure accurate and up to date recording of all inwards and outwards inventory. 跟进到货物资在质量和 / 或数量（含重量）方面的差异问题。 To follow up on any discrepancies relating to quality and/or quantity (including weight) of goods received. 确保仅接收已下单且获批的物资。 To ensure that only goods ordered and approved are received. 调查库存盘点中发现的各类差异。 To investigate any discrepancies that may be highlighted from stocktakes. 对收货及仓库区域的物资进出实施严格管控。 Maintains adequate control on all inwards and outwards goods into the loading dock and storerooms. 协助开展月度库存盘点工作。 To assist in the monthly, stocktake process. 协助编制月末报告及其他临时所需的专项报告。 Assist in the preparation of month end reports and other ad hoc reports that may be required from time to time. 确保所有单据（采购订单、发票、送货单等）及时传递至应付账款部门。 Ensures all documentation (purchase orders, invoices, delivery dockets etc) are forwarded to Accounts Payable on a timely basis. 保持高度警惕，确保收货区及所有仓库区域的安全。 To maintain vigilance in ensuring the security of the loading dock and all storage areas. 确保非工作时间无未授权人员进入仓库，特殊时段进入需全程监管。 To ensure no unauthorised after hours access to storeroom and any other hours access is monitored. 确保存货的收、发、退、调均有完整记录及合理授权。 Ensures that proper records are kept of inventory receipts, issues, returns and transfers and proper authorisation thereof. 完成上级交待的其它任务。 Carry out other tasks as directed by supervisor. 职位要求 JOB SPECIFICATION 45 周岁及以下，条件优秀者年龄可酌情放宽。 Under 45 years old (inclusive). The age limit may be appropriately adjusted for outstanding candidates. 大专及以上学历，财会类、经济学类相关专业优先，优秀者学历可适当放宽。 College degree or above; majors such as accounting and finance, and economics are preferred; the educational requirement may be appropriately relaxed for outstanding candidates. 持有仓储管理师、物流管理员等证书者优先。 Possessing Warehouse Manager, Logistics Administrator and other certificates is preferred. 具备扎实的财务系统操作能力及计算机应用知识。 Financial system and computer knowledge is essential. 具备财务相关岗位工作经验。 Possess work experience in finance-related positions. 具备较强的沟通协调能力。 Good communication skill.

在酒店厨房改刀岗位负责按单子切配，为炉台烧菜做好准备，需要一定的切配速度。

职责概述 GENERAL MISSION 统筹处理各类采购申请，确保相关流程高效推进，在采购经理休假期间，全权负责采购部门整体运营。 This position is concerned with administering all purchase requests to ensure rapid processing by all concerned, being fully responsible for running the department in the absence of the Purchasing Manager. 工作职责 RESPONSIBILITIES AND MEANS 跟进进口、跨省市及本地物资的采购订单。 To follow up on the ordering of import, inter-provinces and local purchase items. 与客人及同事维持良好互动与协作关系，确保各类账目收支记录的准确性、合规性，并及时完成入账。 Ensures and is responsible for the accuracy and propriety of all charges and credits to the various accounts and ensure that they are properly recorded in the books on a timely basis. 定期开展市场调研，使采购物资符合集团标准。 Conduct regular market survey to ensure that all the items are purchased with group standard and at best prices. 持续监督采购工作，保障酒店以优价格采购到高品质产品。 Monitor the purchases regularly to ensure that the hotel obtain the best quality products at the best price. 在采购经理离岗时，代行其管理职能。 To deputize the Purchasing Manager in her absence. 协助采购经理开展重大项目、固定资产及办公设备的采购工作。 To assist purchasing manager on major projects and FF&E, OE purchase. 编制零用现金报销凭证，管理采购备用金。 To prepare petty cash vouchers and administer purchasing house fund. 就运输途中的物资遗失或损毁事宜向相关方索赔。 To make all claim for loss or damage of goods in transit. 处理各部门提交的采购申请。 Processes purchase requests from departments. 保证物资及资源配送至对应部门，并据此完成费用结算。 Ensures products and resources are assigned to the appropriate department and billed accordingly. 协同行政总厨、餐饮经理及会计人员完成市场调研。 Ensures that market surveys are completed in coordination with the Executive Chef, F&B Manager and Accountant. 完成上级交待的其它任务。 Carry out other tasks as directed by supervisor. 职位要求 JOB SPECIFICATION 35 周岁及以下，条件优秀者年龄可酌情放宽。 Under 35 years old (inclusive). The age limit may be appropriately adjusted for outstanding candidates. 大专及以上学历，采购管理、供应链管理等相关专业优先，优秀者学历可适当放宽。 College degree or above; majors such as procurement management and supply chain management are preferred; the educational requirement may be appropriately relaxed for outstanding candidates. 持有注册采购专员（CPP）、助理供应链管理师等证书者优先。 Possessing Certified Professional Purchaser (CPP), Assistant Supply Chain Management Specialist and other certificates is preferred. 熟悉采购及物料管理类软件。 Familiar with Purchasing or MC system. 具备财务相关岗位工作经验。 Possess work experience in finance-related positions. 具备较强的沟通协调能力。 Good communication skill.

【岗位职责】 1、负责制定并执行酒店市场销售战略，确保完成年度营收目标 2、领导销售团队开发维护高端客户资源，拓展商务及休闲客源市场 3、分析市场趋势及竞争对手动态，制定差异化营销方案 4、统筹线上线下渠道推广，提升品牌在长三角地区的市场占有率 5、优化销售流程与价格体系，监控渠道业绩并定期提交经营分析报告 6、协调前厅、餐饮等部门实现较好收益 【岗位要求】 1、熟悉奢华度假酒店市场运作模式，具备高端客户资源者优先 2、出色的市场敏锐度与数据分析能力，能独立完成收益管理模型 3、具备5年以上酒店销售管理经验，有国际品牌酒店任职背景更佳 4、优秀的团队领导力，能带领10人以上销售团队达成业绩指标 5、精通OTA/GDS系统操作及数字化营销工具应用 6、中英文双语流利，能适应高强度工作节奏

1. 按要求和程序为客人办理入住/离店手续，以及相关服务； 2. 各类渠道订单的预定处理； 3. 始终关注客房预定情况，能够操作OTA关房等操作。 4. 确保所有有预订的客人在抵店前就排定房号，并准备妥当。 5. 具有相关的工作经验 6. 具有良好的英语表达能力和沟通能力 7. 会使用绿云或其他酒店系统

工作职责： HR Strategy and Talent Development: ✓ Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team memberrelations, and compliance. ✓ Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success. ✓ Forster a "Great Place to Work for All" culture atthe hotel level and partner with the Hotel Executive Team to achieve DE&I targets. ✓ Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement. ✓ Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality. ✓ Create regional synergies to elevate Hilton‘s brand visibility. ✓ Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs. ✓ Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities ✓ Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence: ✓ Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures. ✓ Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene. ✓ Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members. ✓ Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth. ✓ Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality. ✓ Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals. ✓ Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures. ✓ Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment: ✓ Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives. ✓ Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning. ✓ Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline. ✓ Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies. ✓ Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation. Total Rewards （Compensation & Benefits） Management: ✓ Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction. ✓ Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance: ✓ Manage ad－hoc team memberrelations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues. ✓ Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards. ✓ Regularly review and update policies to ensure relevance and compliance with Corporate HR, legaland industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous: ✓ Strongly inclined to adhere to rules and set standards of behavior. ✓ Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs. ✓ Carry out any other reasonable duties and responsibilities as assigned. ✓ The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格： Qualifications: ✓ Bachelor’s degree and above. ✓ Minimum 2 years of experience in a similar position with an international brand hotel. ✓ Fluent in written and spoken English. ✓ In－depth knowledge of local labor laws ✓ Strategic planning ability ✓ A collaborative and open－minded leadership style ✓ Comprehensive knowledge of HR modules and department operations. ✓ Able to coach and develop others. ✓ Proficient in essential business and financial fundamentals ✓ Excellent communication and interpersonal skills. ✓ Strong organizational and multitasking abilities. ✓ High level of emotional intelligence （EQ）. ✓ Technology Proficiency and Strong analytical skills ✓ Empathy and a customer service－oriented mindset.

职位描述 1. 热爱酒店服务行业，有酒店实习经验者优先 2. 吃苦耐劳，具有团队协作精神 3. 形象气质佳 4. 具备基本的酒店服务英语沟通能力 5. 实习时间至少6个月.

工作职责： 1. 负责宴会厅的餐前准备、桌面布置及餐具摆放，确保符合服务标准。 2. 在宴会过程中提供高质量的餐饮服务，包括迎宾引导、点单、上菜、酒水服务及宾客需求响应。 3. 与团队成员协作，保障宴会流程顺畅，提升客户满意度。 4. 完成宴会后的收尾工作，包括清理台面、整理用具及物品归位。 5. 遵守酒店服务规范和卫生标准，维护良好的服务形象。 6.主要工作为政务接待。 任职资格： 1. 具有2年以上高端宴会或餐饮服务工作经验，熟悉宴会服务流程。 2. 学历不限，具备良好的服务意识和沟通能力。 3. 形象端正，举止得体，能够适应轮班及高强度工作节奏。 4. 具备团队合作精神，工作认真负责，能主动解决问题。 5. 持有健康证明者优先，符合国家相关从业健康要求。