根据实际情况提供相应岗位

控制食品的存货量及何种食品需要被订购，按照标准接收易腐物品, 贯彻并执行F. I. F.O.原则及贮藏制度。通过坚持和执行各种万豪标准各项政策，为所有顾客提供始终如一的，高质量保证的食品和服务。

【岗位职责】 1. 负责当班期间前台的所有业务，涵盖宾客入住登记、退房结算、预订确认、行李寄存 / 运送等，确保各环节符合酒店 SOP（标准操作流程），避免流程卡顿（如高峰时段入住排队超时、退房账单争议等）。 Be responsible for all front desk operations during the on-duty period, covering guest check-in, check-out settlement, reservation confirmation, luggage storage/delivery, etc. Ensure each link complies with the hotel's SOPs (Standard Operating Procedures) and avoid process bottlenecks (such as prolonged queues during peak check-in hours, disputes over check-out bills, etc.). 2. 实时核对酒店房态（Occupied/Empty/Clean/Dirty 等），与客房部同步 待清洁房已清洁房 状态，确保 可售房 及时释放，避免因房态错误导致 超售 或 空房浪费。 Real-time verification of the hotel's room status (such as Occupied, Empty, Clean, Dirty, etc.) and synchronization of the status of rooms to be cleaned and cleaned rooms with the Housekeeping Department to ensure the timely release of available rooms and avoid overbooking or unused room waste caused by incorrect room status. 3. 礼貌且高效地处理酒店客人的投诉和建议，并跟进确保问题圆满解决，必要时寻求经理支持，确保客人的满意度达到酒店的目标要求。 Handle hotel guests' complaints and suggestions politely and efficiently, follow up to ensure the issues are resolved satisfactorily, and seek manager support when necessary to ensure guest satisfaction meets the hotel's target requirements. 4. 处理前厅突发情况，如客人突发疾病、物品遗失、设备故障、安全事件等，确保响应及时、处置合规，保障客人与酒店安全。 Handle emergency situations in the front office, such as guests suffering from sudden illnesses, lost items, equipment failures, and safety incidents. Ensure timely response and compliant handling to safeguard the safety of guests and the hotel. 5. 通过员工综合技能的运用，综合工作的分派及灵活的工作时间安排，以优化工作流程，提升员工的工作效率。 By utilizing employees' comprehensive skills, coordinating work assignments, and arranging flexible working hours, the work processes can be optimized and employees' work efficiency can be improved. 6. 确保前台业务符合法律法规与酒店制度，如严格执行 实名登记 政策，杜绝 无证入住；监督发票开具合规，管理前台备用金与营收，确保资金安全。 Ensure that front desk operations comply with laws, regulations and hotel policies, such as strictly implementing the real-name registration policy to eliminate check-in without valid identification; supervise the compliance of invoice issuance, manage the front desk petty cash and revenue, and ensure fund security. 7. 密切关注客户需求和市场动态，根据客人的反馈和需求调整、创新服务内容，提升客人的体验感。 Pay close attention to customer needs and market dynamics, adjust and innovate service content based on customers' feedback and demands, so as to enhance customers' sense of experience. 8. 监督前厅部所有员工的按时出勤和仪容仪表，确保他们根据酒店的仪容仪表规范，着装整齐并保持高标准的个人卫生及形象。 Supervise the punctual attendance and appearance of all employees in the Front Office, ensuring that they are neatly dressed and maintain a high standard of personal hygiene and image in accordance with the hotel's grooming regulations. 9. 建立积极向上的工作氛围，提高员工的工作满意度和忠诚度；鼓励员工开拓创新的精神，并认可他们所作出的贡献。 Foster a positive working atmosphere, enhance employees' job satisfaction and loyalty; encourage employees' pioneering and innovative spirit, and recognize their contributions. 10. 执行健康及安全法规、政策及程序。 Implement health and safety regulations, policies and procedures. 11. 执行酒店安全及紧急情况政策及程序。 Implement hotel safety and emergency policies and procedures. 12. 熟悉酒店安全、急救及消防紧急情况程序。 Be familiar with hotel safety, first aid and fire emergency procedures. 13. 确保员工充分的理解并遵守员工手册内容。 Ensure that employees fully understand and comply with the contents of the employee handbook. 【岗位要求】 1. 大学专科及以上学历。 College diploma or above. 2. 熟练使用电脑办公软件。 Proficiency in using computer office software. 3. 良好的中英文读写能力 Chinese and English reading and writing skills is good.

【岗位职责】 一、直播执行 负责酒店 / 文旅产品日常直播策划、开播执行与现场控场，保持直播稳定输出。 讲解酒店房型、套餐、景区门票、度假产品、特色服务、优惠活动等内容。 引导用户下单、互动评论、关注加团，提升直播间停留、转化与 GMV。 配合镜头展示酒店环境、客房、餐饮、配套设施、景区实景等。 二、内容与选品 参与直播选品：房型套餐、餐饮券、门票、亲子 / 团建 / 康养等产品组合。 撰写直播脚本、口播文案、卖点话术、活动福利说明。 拍摄直播预热短视频、切片素材，用于引流与复盘。 三、运营与互动 维护直播间氛围：回复评论、解答疑问、处理客诉、引导关注。 配合运营完成福袋、优惠券、限时秒杀、抽奖等活动设置。 记录直播数据：观看人数、互动率、点击率、转化率、销售额等。 四、数据分析与优化 每日 / 每场复盘直播数据，优化话术、节奏、产品讲解与排品顺序。 跟踪竞品直播玩法，结合酒店特色优化直播形式与内容。 提出产品组合、价格策略、活动玩法的优化建议。 五、跨部门协作 与酒店前厅、餐饮、销售、市场等部门对接产品、库存、核销规则。 配合完成直播场景布置、设备调试、人员配合。 协助处理订单核销、用户咨询、售后问题对接。 六、其他 遵守平台规则与酒店管理制度，保证直播合规、形象专业。 完成上级安排的其他直播、新媒体、活动相关工作。 【岗位要求】 学历：大专及以上，旅游管理、新媒体、播音主持、市场营销等相关专业优先。经验：1–2 年直播 / 短视频 / 酒店 / 文旅相关经验；有酒店直播、带货、OTA 运营、导游经验者优先。形象与表达：形象气质佳、普通话标准、镜头感强、表达流畅、有亲和力与感染力。 时间：能接受弹性排班，适应 2–4小时 / 场直播。

1.负责审核各部门的采购申请单，与仓库联络，确保不出现重复采购。 2.负责日常采购工作定期与材料会计、用货部门共同进行市场调查，开发货源。 3.收集市场信息，做到货比三家、优质优价优先，发现新产品，调整进货价格，报上级批准后执行。 4.负责做好采购成本费用核算，努力为酒店节约采购成本。 5.负责日常采购合同、协议的签署，对合同的执行进行管理。 6.负责对供货商的信誉进行调研。 7.领导安排的其他工作。 岗位要求 1.大专及以上文化程度。 2.有极强的责任感，自主能力强，沟通能力强。 3.懂基础英语

【岗位职责】 1.负责大堂吧区域的日常服务工作，包括饮品制作，出品及服务 2.保持大堂吧区域整洁有序，确保餐具，杯具等物品摆放规范 3.为客人提供专业，热情的接待服务，及时响应客人需求 4.熟悉酒水单及菜单内容，能够准确推荐并介绍杯具等 5.严格执行收银流程，确保账目清晰准确 6.定期检查库存情况，及时补充所需物料 [岗位要求] 1.形象气质佳，具备良好的服务意识和职业素养 2.具备基础的酒水知识及饮品制作技能者优先 3.能够适应早晚班轮班工作制 4.具备良好的沟通能力和团队协作精神 5.工作认真负责，能承受一定的工作压力

1、为清扫员分配任务。 2、按顺序巡视整个公共区域 3、按工作需求安排员工上班 4、确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理，如清洗、用吸尘器 5、要及时汇报地毯和家具的损坏，以便急修及降低损失 6、处理所有清洁方面紧急事件 7、跟踪急修事宜，确保维修已经完成 8、检查确保机器的被清洁、正常工作及妥善存放 9、检查所有洗手间，始终处于高卫生标准 10、与客房部、工程部、和其它部门合作以确保所有问题都得到沟通和处理 11、与公关经理协调沟通在一些特殊时间段安排足够的衣帽间、休息室服务 12、在有VIP客人时安排充分的洗手间服务员 13、检查楼梯确保卫生及清洁 14、每日与客房部经理会面交流 15、及时向保卫部报告可疑人物 16、确保个人仪表、仪容符合酒店酒店要求 17、完成主管分配的其它工作 【岗位要求】 1、至少2的公共区域经验 3、具备一定的领导能力 4、视力良好 5、沟通能力良好 6、身体健康，能够适应长时间工作

【岗位职责】 1、负责酒店日常应收账款的核算与管理工作 2、定期核对客户账目，确保账务准确无误 3、及时跟进应收账款回收情况，编制应收报表 4、处理客户付款相关查询及对账事宜 5、协助完善应收会计相关流程及制度 6、负责有关协议合同单位的月对帐、催收工作，对工作中出现的疑难问题应及时汇报。 【岗位要求】 1、具备基础财务知识，了解会计准则 2、熟练使用Excel等办公软件 3、工作细致认真，责任心强 4、具备良好的沟通协调能力 5、能承受一定工作压力，适应快节奏工作环境

【岗位职责】 1、酒店前台/餐饮服务实习生（2027年或28年毕业） 2、执行公司安排的其他相关工作。 【岗位要求】 1、有志在酒店行业发展的应届毕业生/实习生，实习3个月以上； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

负责收拾客人餐具及餐厅公区卫生打扫

1、确保遵守酒店的信贷制度。 Ensure adherence to the hotel’s credit policy 2、 直接向财务和业务支持总监汇报并沟通所有与客户帐户和挂账有关的收款和信贷事宜。 Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts 3、与顾客和其它部门合作，协調和交流有关信贷发放的相关事宜，跟进欠款帐目并协助处理信贷申请。 Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements 4、按照酒店和部门的要求协助内部报告系统的设计工作。 Assists in the design of internal reporting systems required by the department and hotel 5、和应收主管紧密合作，负责检查和维护应收帐款的帐龄。 Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable 6、协助内部审计和外部审计的管理工作。 Assists in the management of internal and external audits when they occur 7、监控团体和会议的特殊帐目安排要求，确定入帐符合顾客的需求。 Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements 8、每天检查挂帐记录的准确性，并进行必要的纠正。 Reviews city ledger daily for correct postings of charges and take corrective action where necessary 9、监控并跟进逾期未付账户的收款。 Monitor and pursue collection of overdue accounts 10、协助每月进行会计对帐工作，审批会计对帐表。 Assists in ensuring all accounts are reconciled on monthly basis, review and approve those reconciliation’s 11、协助准备和提供准确的财务和运营信息，重点强调应收帐款的帐龄。 Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable 12、协助安全存放所有合同，租约和其他财务记录，包括适当的存放和存取。 Assists in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records 13、与上级一起编制和管理部门预算。 Works with Superior in the preparation and management of the department’s budget

职责义务： Duties & Responsibilities: 分别方向为：强电、弱电、机修、暖通 The directions are: strong electricity, weak electricity, machine repair, HVAC 1.制定本部门预防性维修保养计划有效保障酒店设备、设施安全经济运行完好。  Develop the department's preventive maintenance plan to effectively ensure the safe and economic operation of hotel equipment and facilities. 2.掌握当班能源消耗及维修费用，确保酒店最大限度的节能、节支。 Master the on-duty energy consumption and maintenance costs to ensure the hotel's maximum energy saving and cost saving. 3.推行节能运行计划的实施和运行维修费用预算的控制。 Implement energy-saving operation plan and control operation and maintenance cost budget. 4.协助分析工程项目报价单，亲临现场检查施工与工程进度。 Assist in the analysis of project quotation, visit the site to check the construction and project progress. 5.协助工程部经理做好消防，安全工作。 Assist the engineering manager to do a good job in fire control and safety. 6.协助建立完整的设备技术档案和维修档案。 Assist in the establishment of complete equipment technical files and maintenance files. 专业知识技能： Job Knowledge / Skill: 1.2年以上同岗位工作经验。 2 + years working experience in the same position. 2.必须掌握机电工程设备的基础知识。 Must master the basic knowledge of mechanical and electrical engineering equipment. 3.能充分领会上级的经营意识，能组织和指挥本岗位工作计划的实施，确保工程部的正常运转。 Can fully understand the management consciousness of superiors, can organize and direct the implementation of the work plan of the position, and ensure the normal operation of the engineering department. 4.有强烈的事业心与责任心和配合精神，秉公办事，不谋私利。 Have a strong sense of professionalism, responsibility and cooperation spirit, act impartially and do not seek personal gains. 5.身体健康，精力充沛。 Be healthy and energetic.

1. 负责落实和完善物资采购管理体系。 2. 负责审核各部门的采购申请单，与仓库联络，确保不出现重复采购。 3. 负责日常采购工作定期与材料会计、用货部门共同进行市场调查，开发货源。 4. 收集市场信息，做到货比三家、优质优价优先，发现新产品，调整进货价格，报上级批准后执行。 5. 负责做好采购成本费用核算，努力为酒店节约采购成本。 6. 负责日常采购合同、协议的签署，对合同的执行进行管理。 7. 负责对供货商的信誉进行调研。 岗位要求： 1. 从事酒店物资管理和采购工作2年以上，具有丰富的采购知识和经验。 2. 熟练掌握采购程序和酒店内部控制程序。 3. 拥有各类物资供应商，并与他们建立牢固、良好的业务关系

【岗位职责】 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系，主要维护公司及企业客户。 2、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 3、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 4、积极地传播产品信息，在负责的市场内营造酒店的知名度。 5、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 6、协助计划和配合销售活动。 7、协助配合开发制作所有酒店促销材料。 8、执行上级要求的任务，完成市场销售目标。 【岗位要求】 1、具备领导才能，了解所负责部门对各职位的责任。 2、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 3、能够掌握和理解市场和竞争。 4、必须具备良好的中，英文读写能力。 5、良好的人际交往和沟通技巧，独立工作和团队工作的能力。

【岗位职责】 1.安全环境保障：负责为酒店客人及员工营造并维护安全、有序的居住与工作环境，持续评估酒店各区域的安全风险，制定针对性防范措施，确保客房、公共活动区、办公区、后勤区域等场所的人员及财产安全。 Safety Environment Guarantee: Responsible for creating and maintaining a safe and orderly living and working environment for hotel guests and employees, continuously assessing safety risks in various areas of the hotel, formulating targeted preventive measures, and ensuring the safety of personnel and property in guest rooms, public activity areas, office areas, logistics areas and other places. 2.法规与规范执行：严格遵守并监督落实当地卫生防疫、安全生产、消防管理等相关法律法规及行业标准，确保酒店运营完全符合政府监管要求；同时，严格执行公司内部安全规范、应急处理流程及地方各项规章制度。 Implementation of Regulations and Norms: Strictly abide by and supervise the implementation of relevant laws, regulations and industry standards such as local health and epidemic prevention, work safety, and fire management, ensuring that hotel operations fully comply with government regulatory requirements; at the same time, strictly implement internal company safety norms, emergency handling procedures and various local rules and regulations. 3.监督各部门安全制度执行情况，检查员工是否遵守操作规范（如厨房动火作业、工程维修用电安全），对违规行为进行纠正和记录，必要时联动人力资源部进行培训或处罚。 Supervise the implementation of safety systems by various departments, check whether employees comply with operational standards (e.g., hot work operations in the kitchen, electrical safety in engineering maintenance), correct and document violations, and coordinate with the Human Resources Department for training or disciplinary action when necessary. 4.检查、执行酒店安全管理体系，包括门禁管理、监控系统运维、消防安全巡查、治安防范等制度，指导团队严格执行日常安全检查，及时发现并整改安全隐患，确保消防设施、监控设备、报警系统等处于良好运行状态。 Inspect and implement the hotel safety management system, including systems for access control management, monitoring system operation and maintenance, fire safety inspections, and public security prevention. Guide the team to strictly conduct daily safety inspections, timely identify and rectify safety hazards, and ensure that fire-fighting facilities, monitoring equipment, alarm systems, and other equipment are in good operating condition. 5.配合当地公安、消防、卫生等政府职能部门开展安全检查、联合演练等工作；加强与酒店各部门（如前厅、客房、工程、餐饮等）的联动，确保安全管理要求在各环节有效落地；必要时协助处理客人的安全咨询或投诉。 Cooperate with local government functional departments such as public security, fire, and health to conduct safety inspections, joint drills, and other work; strengthen collaboration with various hotel departments (e.g., Front Office, Housekeeping, Engineering, Food and Beverage (F&B), etc.), ensure that safety management requirements are effectively implemented in all links; and assist in handling guests' safety inquiries or complaints when necessary. 6.通过员工综合技能的运用，综合工作的分派及灵活的工作时间安排，以优化工作流程，提升员工的工作效率。 By utilizing employees' comprehensive skills, coordinating work assignments, and arranging flexible working hours, the work processes can be optimized and employees' work efficiency can be improved.   7.有处理突发事件的能力，能根据酒店相关标准及要求，快速处理突发事件。 Having the ability to handle emergencies, and being able to deal with them quickly in accordance with the relevant standards and requirements of the hotel. 8.密切关注客户需求和市场动态，根据客人的反馈和需求调整、创新服务内容，提升客人的体验感。 Pay close attention to customer needs and market dynamics, adjust and innovate service content based on customers' feedback and demands, so as to enhance customers' sense of experience. 9.监督部门所有员工的按时出勤和仪容仪表，确保他们根据酒店的仪容仪表规范，着装整齐并保持高标准的个人卫生及形象。 Supervise all employees in the department on their punctual attendance and appearance, ensuring that they are neatly dressed in accordance with the hotel's grooming standards and maintain a high level of personal hygiene and image. 10.领导和激励团队，建立积极向上的工作氛围，提高员工的工作满意度和忠诚度；鼓励员工开拓创新的精神，并认可他们所作出的贡献。 Lead and motivate the team, foster a positive working atmosphere, enhance employees' job satisfaction and loyalty; encourage employees' pioneering and innovative spirit, and recognize their contributions. 11.执行健康及安全法规、政策及程序。 Implement health and safety regulations, policies and procedures. 12.执行酒店安全及紧急情况政策及程序。 Implement hotel safety and emergency policies and procedures. 13.确保员工充分的理解并遵守员工手册内容。 Ensure that employees fully understand and comply with the contents of the employee handbook. 【岗位要求】 1.大学专科及以上学历。 College diploma or above.   2.至少1年以上酒店相关岗位工作经验。 At least 1 years of work experience in hotel-related positions. 3.持有消防设施操作员证书优先。 Possession of a Fire Equipment Operator Certificate is preferred. 4.熟练使用电脑办公软件。 Proficiency in using computer office software. 5.良好的中英文读写能力 Chinese and English reading and writing skills is good.

1、负责酒店前厅接待工作 2、解答客人咨询，主动了解客户需求，提供酒店设施及周边信息等个性化服务 3、旅游路线的规划 4、有导游证

【岗位职责】 1、全面负责餐饮部的推广和销售预订工作； 2、制定餐饮销售的市场推销计划并完善餐饮销售的工作程序和标准； 3、与餐饮部同事及上级领导和餐饮总监以及其他相关部门共同商讨关于餐饮销售的相关工作； 4、与其他部门沟通、协调、密切配合。 【岗位要求】 1、具有酒店销售岗位工作经验，能结合行业特点开展整体销售工作，有一定的客户积累，团队合作精神； 2、对餐饮销售活动的组织及执行有丰富的经验； 3、具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力； 4、工作细致、严谨，并具有战略前瞻性思维； 5、熟练使用办公软件，良好的英文沟通能力； 6、2-3年以上的相关工作经验。

【岗位职责】 1、负责酒店夜间前台的全面运营管理工作，确保夜班期间前台服务高效有序； 2、处理夜间宾客入住、退房及相关服务需求，提供专业热情的接待服务； 3、监督夜间客房状态管理，协调相关部门及时处理突发情况； 4、妥善处理夜间宾客投诉及突发事件，及时上报重大情况并做好记录； 5、核对夜间账目及营业报表，确保财务数据准确无误； 6、维护前台区域整洁及设备正常运转，做好交接班记录。 7、配合其他部门完成接待任务 【岗位要求】 1、具备良好的服务意识和沟通协调能力 2、能适应夜班工作制 3、普通话流利，基础英语沟通能力 4、有3年酒店前台工作经验者优先 5、具备团队管理经验者优先

【岗位职责】 1、负责冷菜间的日常运营与管理，确保食品安全与卫生标准。 2、严格遵守每个工作流程,妥善保管各种冷荤原材料，合理用料，降低消耗成本。 3、负责对专用工具、砧板、容器等消毒工作，同时也要保持冰柜、烤箱等清洁卫生。 4、检查每日餐后的原料消耗，及时申购、补充。 5、配合食品检验部抽查菜品及留样品种并进行化验，确保宾客食品的绝对安全。 6、培训并指导团队成员，提升整体工作效率与技能水平。 7、 完成上级指派的其他工作内容。 【岗位要求】 1、具备冷菜制作经验，熟悉各类冷菜工艺与摆盘技巧。 2、了解食品安全法规及厨房卫生管理标准。 3、具备团队管理能力，善于沟通与协调。 4、工作细致认真，能适应高强度工作环境。

岗位职责 1、查看交班记录，了解上一班的移交事项，并负责处理； 2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动； 3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取的经济效益； 4、熟练总台各项专业业务和技能，搞好对客服务； 5、熟练掌握店内信息，提供准确的问讯服务； 6、负责为下榻酒店的宾客办理入住登记手续； 7、负责客房钥匙的管理和发放工作并严格遵守验证制度； 8、制作有关报表，为其它部门提供准确的接待信息。 岗位要求 1、高中以上文化程度，有一定英语口语基础； 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感； 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范； 4、夜班为主。

职责义务： Duties & Responsibilities: 1.督导本部门的运作，保证安全巡查工作的正确执行，确保酒店、客人和员工的财产及人身安全。 Supervise the operation of the department,ensure the correct implementation of safety inspections, and ensure theproperty and personal safety of the hotel, guests and employees. 2.负责督促检查酒店各消防设备和安全救生器材，并确保其使用状态正常（例如：消防报警系统、灭火器、门磁报警系统等。 Supervise and inspect all fire fightingequipment and safety life-saving equipment of the hotel, and ensure that theyare in normal condition (such as fire alarm system, fire extinguisher, doormagnetic alarm system, etc.). 3.对酒店员工进行灭火、疏散逃生等技能的培训和演练，定期对酒店义务消防队进行培训，并确保义务消防队队员的实操水平。 Conduct fire fighting, evacuation and otherskills training and exercises for hotel staff, regularly train the hotel'svolunteer fire brigade, and ensure the practical level of the volunteer firebrigade members. 4.对酒店各区域的治安和防火情况进行巡查，发现漏洞立即处理和上报。 Inspect the security and fire prevention inall areas of the hotel, deal with and report any loopholes immediately. 5.组织属下员工进行各类业务培训，不断促进业务技能的提高和完善。 Organize all kinds of business training foremployees, and constantly promote the improvement and perfection of businessskills. 6.对班内违纪和渎职员工向部门提出处理建议。 Make suggestions to the department on howto deal with employees who violate discipline and dereliction of duty. 7.与GSM、值班工程师及其它部门主管保持友好的业务联系。 Maintain friendly business contact withGSM, duty engineer and other department heads. 8.受理当班期间的各类业务投诉并及时处理，遇重大问题时请示上司处理。 Accept all kinds of business complaintsduring the shift and deal with them in time, and ask the boss to deal withmajor problems. 9.传达并执行部门的一切工作指令。 Convey and execute all work instructions ofthe department. 专业知识技能： Job Knowledge / Skill: 1.5年以上5星国际品牌酒店的保安部工作经历。 More than 5 years of working experience in the security department of 5-star international brand hotels. 2.精通把控酒店各类安全消防工作节奏。 Proficient in controlling the rhythm of allkinds of fire safety work in the hotel. 3.具有较强的领导能力。 Strong leadership skills. 4.熟悉和掌握部门的操作流程和标准。 Familiar with and master the department'soperating procedures and standards. 5.熟悉酒店行业公共安全及卫生要求。 Familiar with the public safety and healthrequirements of the hotel industry. 6.较强的团队协作和解决问题的能力。 Strong teamwork and problem solving skills. 7.较强的语言和沟通能力。 Strong language and communication skills. 8.熟练的英文书面及口头表达能力者优先。 Good command of written and oral English ispreferred.

职责义务： Duties & Responsibilities: 1.当班时负责所分配的楼层的清洁及服务。 Responsible for the cleaning and service of the assigned floor during the shift. 2.监督和检查分配给客房和公共区域服务生的工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。 Supervise and inspect the work of attendants assigned to rooms and public areas to ensure that product quality standards are met in accordance with hotel and company business objectives and to provide excellent service to hotel guests. 3.监督客房部各项标准和工作程序的执行。 Supervise the implementation of housekeeping standards and procedures. 4.负责管理接班和交班工作，以确保交接班过程的有效进行。 Responsible for the management of succession and transition work to ensure the effective implementation of the transition process. 5.对客房部所有系统有最新和完整的知识。 Up-to-date and complete knowledge of all housekeeping systems. 专业知识技能： Job Knowledge / Skill: 1.高中毕业学历或同等文化程度。 High school diploma or equivalent education. 2.有较强的英语会话能力和一定的组织能力及协调能力。 Have strong English conversation ability and certain organization and coordination ability. 3.至少从事同岗位工作1年以上。 Have worked in the same position for at least 1 year. 4.熟悉客房管理专业知识、熟练运用电脑。 Familiar with professional knowledge of room management and skilled use of computer. 5. 国际五星级或精品酒店工作背景。 International five-star or boutique hotel working background.

岗位概述 Job Overview "1.协助厨师长管理厨房运营与员工事务，核心包括工作安排、技能督导等；同时负责确保所有出品菜单的质量，以及食品处理、储存全过程符合规范标准；此外协调食品采购、参与菜单开发，并控制经审批的食品及人工成本。 Assist the head chef in managing the kitchen operations and staff affairs, mainly including work scheduling and skill supervision; at the same time, ensure the quality of all prepared menus, and ensure that the entire process of food handling and storage complies with standard regulations; in addition, coordinate food procurement, participate in menu development, and control the approved food and labor costs. 2.严格遵守酒店规章制度、食品卫生安全与消防安全规范及国家相关法律法规。 Strictly abide by the hotel's rules and regulations, food hygiene and safety standards, fire safety norms, and relevant national laws and regulations." 核心职责 Core Responsibilities 1 "监督并确保所有菜品按照既定标准（SOP）进行准备、烹饪和装盘，保障出品的稳定性与高品质。 Supervise and ensure all dishes are prepared, cooked, and plated according to established Standard Operating Procedures (SOPs), guaranteeing consistent stability and high quality of output." 2 "管理厨房设备的使用与日常维护，确保其处于良好工作状态，并提报必要的维修需求。 Manage the use and daily maintenance of kitchen equipment, ensuring they remain in good working condition, and report any necessary repair requirements." 3 "严格执行并维护公司的食品安全与卫生标准（如FSMS体系），确保厨房环境符合所有法律法规及酒店审计要求。 Strictly implement and uphold the company's food safety and hygiene standards (e.g., FSMS), ensuring the kitchen environment complies with all legal regulations and corporate audit requirements." 4 "执行餐饮部绩效考核体系，跟进指标设定及数据复盘，激励员工达成预算目标。 Implement the performance assessment system of the catering department, follow up on the setting of indicators and data review, and motivate employees to achieve the budget targets." 5 "协助上级管理宴会厨房的食品成本控制，通过精准的订单预估、库存管理、减少浪费等措施，达成既定的食品成本率目标。 Assist the supervisor in managing the food cost control of the banquet kitchen. Through precise order estimation, inventory management, and waste reduction measures, achieve the set food cost rate target." 6 "监督食材的验收、存储及领用流程，确保物料流转有序，降低损耗。 Supervise the ingredient receiving, storage, and issuance processes to ensure orderly material flow and reduce loss." 7 "协助上级结合厨房运营实际需求，优化用工效率，助力实现人力成本的精准控制。 Assist the supervisor in optimizing the labor efficiency based on the actual operational needs of the kitchen, and contribute to achieving precise control of labor costs." 8 "实时响应并处置运营突发状况，及时通报并按要求总结成册更新应急预案案例集。 Respond and handle operational emergencies in real time, promptly notify relevant parties and summarize and update the emergency plan case collection as required." 9 "承接并执行上级或跨部门协作需求的突发性、临时性运营任务，确保任务执行质量与运营效率。 Take on and execute sudden and temporary operational tasks based on the requirements from superiors or cross-departmental collaborations, ensuring the quality and efficiency of task execution." 10 "实时掌握本地竞品宴会厅运营动态，对标自身业务与上级展开讨论、开展对比分析，结合讨论结论优化菜品策略，精准借鉴竞品优势并补齐自身短板。 Real-time monitoring of the operational dynamics of local competing banquet halls, comparing one's own business with that of the superior and conducting discussions and comparative analyses. Based on the discussion results, optimize the menu strategies, accurately draw on the advantages of competing entities and fill in the gaps in one's own weaknesses." 11 "协助上级开展所属团队的日常管理，包括但不限于：技能培训、绩效跟进及纪律维护。 Assist the supervisor in conducting the daily management of the assigned team, including but not limited to: training and development, performance monitoring, and discipline maintenance." 12 "营造积极、协作和专业的工作氛围，有效处理团队内部沟通与冲突。 Foster a positive, collaborative, and professional work atmosphere, effectively managing internal team communication and conflict resolution." 13 "按要求完成部门相关的运营报表，如成本报告、库存盘点、员工排班等。 Complete relevant operational reports as required, such as cost reports, inventory counts, and staff schedules." 14 "责任意识：对管理区域的收入、成本、安全、合规等指标全权负责，具备 “结果导向” 思维。 Demonstrate a result-oriented closed-loop management mindset, assuming overall responsibility for operational indicators (revenue/cost) and control indicators (safety/compliance) in the managed area." 15 "系统掌握涵盖食品安全规范及消防安全等在内的全部合规要求。 The system comprehensively masters all compliance requirements, including those related to food safety and fire safety." 价值观与文化 Values and Culture 1 "在政治上爱国爱企，爱岗敬业，具有高尚的职业道德。 Patriotism and love for the enterprise politically, dedication to work, and noble professional ethics." 2 "认同并践行酒店文化价值观，具有强烈的事业心、责任感，以酒店利益为重，有较好的大局观和正确的业绩观。 Identify with and practice the hotel's cultural values, have a strong sense of professionalism and responsibility, focus on the hotel's interests, and have a good overall perspective and correct performance concept." 3 "积极发扬团队精神，勇于为自己的行动负责并敢于做出决定。 Actively carry forward the team spirit, dare to be responsible for one's own actions and make decisions." 4 "具有清正廉洁、诚实正直、表里如一、公平公正的道德品质。 Have the moral qualities of being honest and clean, honest and upright, consistent in words and deeds, and fair and impartial." 5 "具有勤奋热情、有责任心、严谨积极且务实的工作态度。 Have a diligent, enthusiastic, responsible, rigorous, positive and pragmatic work attitude." 6 "在任何时候都表现出专业的态度和行为，并依据酒店标准保持良好的个人形象。 Show professional attitude and behavior at all times, and maintain a good personal image in accordance with hotel standards."

【岗位职责】 1、负责酒店电力系统、照明系统及各类电气设备的日常巡检与维护 2、及时处理电气设备故障，确保酒店供电系统安全稳定运行 3、定期检查配电房、发电机等关键设备，做好运行记录与维护台账 4、配合完成酒店电气设备的安装、改造及节能优化工作 5、严格执行安全操作规程，预防电气事故的发生 【岗位要求】 1、持有有效电工操作证，熟悉电气安全操作规程 2、具备3年以上酒店或商业场所电气维修工作经验 3、能熟练处理照明线路、配电系统等常见电气故障 4、具备基本的强弱电知识，了解酒店常用电气设备 5、责任心强，能适应倒班工作制，具备应急处理能力