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薪资: 3千-4千 经验:1年以上 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供住

1、执行客房部经理指令,并向其负责和报告工作。2、负责酒店公共区域的清洁质量管理,组织员工严格按照工作规范和质量标准,做好酒店公共区域的清洁工作。3、加强费用开支控制,负责管区内财产和物料用品的管理和领用。4、督导员工正确使用各种设备和节约物料用品、做好维护保养和保管工作,发现设备故障及时报修或提出更新意见。5、坚持服务现场的管理,负责督导领班、技工及清洁工的工作。6、巡视公共区域卫生,检查公共区域设备、设施的维修情况7、负责做好员工的考核评估,员工的考勤和业务技能的培训。8、合理安排公共区域的计划清洁,做好各区域地毯、大理石地面的清洗及保养工作。

薪资: 3.5千-4千 经验:不限 企业类型:中式餐饮
地区:浙江-杭州 食宿:提供食宿

1.按照点菜单输入电脑,及时核对。对照结账单记载 的金额准确、及时、快速收款,打印发票,并加盖印章。。2. 妥善保管营业款,收款过 程中做到快、准、不错收、不漏收,对于各种钞票必须验明真伪。3. 爱护及正确使用各种机械设备(如电脑、打印机、计算器、验钞 机等) ,并做好清洁保养工作。4. 做好开市前、收市后的收款岗内外卫生,保持收银台面的整齐、 干净。5. 以员工手册为准绳,自觉遵守酒店的一切规章制度,积极参加培 训 ,严格按照规定穿着工服,保持个人仪容仪表的整洁大方。6. 积极完成领导安排的其他临时工作。

薪资: 5千-7千 经验:3年以上 企业类型:精品酒店
地区:浙江-杭州 食宿:提供食宿

房务部经理(管家部经理)岗位职责:1、全面负责管家部日常对客服务及人员管理,确保管家部高效、流畅运转,并遵守公司运营政策和程序。2、制定和完善管家部各类工作流程,完成管家的日常培训和工作指导。3、保持与各部门的密切沟通、协作,及时关注宾客需求及满意度。4、同时负责私人管家团队和生活管家(客房服务员)的人员管理及日常工作。 我们希望你是:1、熟悉私人管家工作流程,至少2年以上精品民宿管家或国际联号度假酒店私人管家或客房主管工作经验。2、大专以上学历,专业不限。3、具备出色的团队合作精神,沟通交流能力和抗压能力。3、认同西坡的经营理念。有意者请发送简历至cipo29hr@163.com。

薪资: 1万-1.5万 经验:不限 企业类型:有限服务中档酒店
地区:浙江-杭州 食宿:提供食宿

岗位职责1.在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。2.提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。3.协助建立健全酒店内部管理系统、运行机制及各项规章制度。4.协调各部门关系。5.研究市场发展趋势,协调制定酒店各服务产品价格体系。6.审定酒店的市场营销方案,不断开拓市场。7.提高酒店的管理水平、服务质量。岗位要求1大专以上学历,旅游、酒店管理专业为佳。2 从事酒店工作8年以上,具有8年以上酒店前厅,餐饮,客房等岗位管理经验,有酒店筹建、开业经验优先。3 熟悉酒店各营业部门的服务及管理流程,善于成本控制。4 具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

1.按酒店规定自查仪表仪容,准时上岗。2.认真阅读间把记录,完成上一班未完成的工作。3.为客人办理入住登记手续,合理安排入住房间。4.了解客情,做好突发事件的解决工作。5.认真完成各项工作,出现问题及时向上级汇报。

薪资: 5千-6千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

按标准要求负责打扫清理客房  楼层相关区域。满足客人的服务需求。

薪资: 3.5千-4.5千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.负责酒店的所有给排水系统的正常运转和保养维修。2.参与蒸汽管路系统的改造和维修保养。冷热水管路的维修保养。3.负责酒店内的所有水龙头及卫生洁具的维修保养。4.负责对所有下水、污水道进行维护及疏通。5.配合做好所有水系统设备的维修保养。6.负责各区域厨房内的煤气管接口、阀门的检查保养。7.主动向领班汇报工作中的问题及完成情况,及时记录当天维修日志。8.除及时完成本职能组负责的各维修任务外,应服从主管和值班工程师的指派,帮助其它工种努力完成相关的维修工作。岗位要求1初中以上文化程度,2.有同岗位工作经验2年以上。3.能独立完成管路系统的维修和其他维修工作。4.具有丰富的管道工经验并持有相关的上岗操作证书。

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

男女不限 有意者欢迎直接电话联系

薪资: 8千-1万 经验:3年以上 企业类型:全服务中档酒店/4星级
地区:全国-全国 食宿:不提供食宿

 职位描述:1、参与公司发展加盟战略及品牌战略的制定;2、负责公司特定产品的调研、研发、设计及推广;3、负责公司新酒店项目的拓展开发,前期洽商及合同签订等;4、负责公司新酒店项目的规划、可行性分析、项目定位及运营模式分析;5、负责公司新加盟酒店项目合同审核、修改等相关工作;6、负责开拓目标市场,挖掘各类渠道;7、负责所辖区域内意向客户的筛选与洽谈、协议跟进、付款追踪等;8、所辖区域的行业政策,以及竞争品牌的市场政策、市场现状、销售情况的调查收集和信息的反馈;9、记录加盟业主信息,建立客户档案。10、完成公司及部门交办的其他工作。任职要求:1、市场营销、广告类等相关专业、大专以上学历,半年以上市场工作经验;2、拥有大量的商业地产及物业信息和开发商或投资机构人脉资源;具有酒店管理公司项目拓展经验;(如:维也纳、汉庭、如家、7天、格林豪泰、雅诗阁、等)优先考虑。3、身体健康,性格开朗,头脑敏捷、思路清晰;4、语言沟通能力强,工作主动,抗压,有上进心;5、为人诚实守信,有良好的团队合作意识,服从上级指挥;6、有连锁品牌加盟商拓展或在旅游酒店行业有过销售经验的从业者优先考虑。请符合以上条件者提供简历,非诚勿扰!邮 箱:shya_hrd@163.com联系电话:021-69000287工作地点:江浙沪华东地区,如上海、安徽、江苏等各省市。

薪资: 8千-1万 经验:不限 企业类型:全服务中档酒店/4星级
地区:全国-全国

职位描述:工作地点:上海、浙江、江苏、安徽等全国各省市。1、参与公司发展加盟战略及品牌战略的制定;2、负责公司特定产品的调研、研发、设计及推广;3、负责公司新酒店项目的拓展开发,前期洽商及合同签订等;4、负责公司新酒店项目的规划、可行性分析、项目定位及运营模式分析;5、负责公司新加盟酒店项目合同审核、修改等相关工作;6、负责开拓目标市场,挖掘各类渠道;7、负责所辖区域内意向客户的筛选与洽谈、协议跟进、付款追踪等;8、所辖区域的行业政策,以及竞争品牌的市场政策、市场现状、销售情况的调查收集和信息的反馈;9、记录加盟业主信息,建立客户档案。10、完成公司及部门交办的其他工作。任职要求:1、市场营销、广告类等相关专业、大专以上学历,半年以上市场工作经验;2、拥有大量的商业地产及物业信息和开发商或投资机构人脉资源;具有酒店管理公司项目拓展经验;(如:维也纳、汉庭、如家、7天、格林豪泰、雅诗阁、等)优先考虑。3、身体健康,性格开朗,头脑敏捷、思路清晰;4、语言沟通能力强,工作主动,抗压,有上进心;5、为人诚实守信,有良好的团队合作意识,服从上级指挥;6、有连锁品牌加盟商拓展或在旅游酒店行业有过销售经验的从业者优先考虑。请符合以上条件者提供简历,非诚勿扰!邮 箱:shya_hrd@163.com联系电话:021-69000287 

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1.To maintain a high customer service focus by approaching your job with the customers always in mind. With the best working enthusiasm led the restaurant colleagues to serve every guest在整个工作过程中,始终保持高度的客户服务意识。 以最佳的工作热情带领同事接待好每位客人。              2.Gather and implement all proper tools for running shifts (i.e. schedules, rotation plans, reservations, and checks).为全日营运提供尽可能的帮助(例如,工作时间表,工作安排,预定)3.Keep smile and have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.保持微笑和积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。4.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。5.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。6.Initiate aggressive guest interaction through seeking and soliciting feedback from guests.与客人进行积极的互动和交流,征求他/她们的反馈意见7.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。岗位要求Job Requirements1.Knowledge of MS office software能够使用日常的办公室软件2.2-4  years in a managerial position in 4/5 Star category hotel二至四年在四/五星级酒店的相关管理经验。3.Good English skills (written & verbal).良好的英语口译及书写能力。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1.To maintain a high customer service focus by approaching your job with the customers always in mind. Receive every guest with best work.在整个工作过程中,始终保持高度的客户服务意识。以最佳工作状态接待每一位客人。2.Work as a Team工作中保持团队精神。3.Keep optimistic and positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.保持乐观和积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。4.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。5.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。6.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。7.Honour all reasonable work-related requests made by a manager or supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.尊重所有的来自经理和主管的合理工作相关请求,即使超出你的工作范围,也要为整个酒店服务,使客人满意。岗位要求Job Requirements1.Senior High School Education or specialty Hospitality .高中毕业或相关同等学历。2. Sound communication skills.具有良好的沟通技巧。3.With strong teamwork spirit拥有较强团队合作精神;

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1.To maintain a high customer service focus by approaching your job with the customers always in mind. With the best working enthusiasm led the restaurant colleagues to serve every guest在整个工作过程中,始终保持高度的客户服务意识。 以最佳的工作热情带领同事接待好每位客人。              2.Gather and implement all proper tools for running shifts (i.e. schedules, rotation plans, reservations, and checks).为全日营运提供尽可能的帮助(例如,工作时间表,工作安排,预定)3.Keep smile and have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.保持微笑和积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。4.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。5.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。6.Initiate aggressive guest interaction through seeking and soliciting feedback from guests.与客人进行积极的互动和交流,征求他/她们的反馈意见7.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。岗位要求Job Requirements1.Knowledge of MS office software能够使用日常的办公室软件2.2-4  years in a managerial position in 4/5 Star category hotel二至四年在四/五星级酒店的相关管理经验。3.Good English skills (written & verbal).良好的英语口译及书写能力。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1.Maintain an efficient filing, tracing and correspondence system of the division.确保部门文件的跟进和系统 一致。2.Handle the coordination of follow-up actions by S & M team member or other Departments with relations to Sales.处理协调销售部员工的活动及其他部门和销售部的关系。3.Prepare and send out quotations or contracts to travel agents tour operators or related.为销售经理制定并发出报价或合同给旅行社或客户。4.Internal Communication — Departmental Briefing; Liaison with other Department; Team member Relations.内部沟通——部门会议;与其他部门的合作;员工的关系。5.Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, team member and team members.保持职业特性的最高水准,对所有住店客人、内部同事的态度要虔诚,6.Perform related duties and handles special projects as assigned by the DOS积极履行销售总监分配工作和任务。7.Enhance on effective and promote response to customers’ need.提高对客人有效需求的反应。8.Demonstrate honesty, care and nondiscrimination in all our relationships and establish effective team member relations .诚实坦率,在工作中和所有员工建立良好的关系。9.Team Work — Enhance teamwork among colleagues for effective performance.团队工作—有效的增强、实施和同事间的团队合作。10.Inform customers promptly about all hotel change information.及时地通知客人有关酒店信息的变动。11.Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。岗位要求Job Requirements1.Sound communication skills.具有良好的沟通技巧。2.With strong teamwork spirit拥有较强团队合作精神;3.Good interpersonal skills较强的人际交往能力4.Have hotel working experiences.有酒店工作经验5.Ability to work under pressure and deal with stressful situations during busy periods.能在强压下胜任工作。

薪资: 1万-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.管理酒店日常财务管理工作。2.建立财务管理体系,完善各项财务管理制度。3.完善内部控制体系,检查财务运行情况。4.监督检查酒店财务运做和资金收支情况。5.负责与财政、税务等有关部门保持良好的关系。6.帮助会计人员解决会计核算中的疑难问题,并向财务总监报告。7.审核每日现金、银行存款日报表,并在签章后,报送财务总监。岗位要求1.大专以上学历,财经类专业,高级会计师或注册会计师。 2.2年以上酒店财务部总会计师以上职位工作经验。3.能全面承担财务及审计的各项职责,能对经济业务做出及时准确的评估。4.熟悉酒店行业财务流程, 熟悉国家财务、税务、审计等相关法规政策。

薪资: 6千-8千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.To maximize room sales and revenue for the hotel. Up-selling belongs to highest priorities.实现客房销售和收益的最大化,其中以客房促销最为重要。2.To perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.完成当班文秘工作,具体包括准备往来文件,文件的归档,发送传真,电子邮件等。3.To ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel.一直保持积极的销售态度,不错失酒店范围内的任何销售机会。4.Develop the reservations and group & tour teams to maximize revenue on every all/enquiry.发展酒店散客及团队预定团队,并且确保每次的电话查询,保证最大收益。5.To ensure a high level of product knowledge of the hotel and the local area.对本酒店及地区的产品知识具备高度的认识。6.To develop and maintain a high level of communication with major sources of business and advice the Revenue Manager of feedback where necessary.发展并保持对主要业务来源的高水平沟通,并在必要的时候反馈给收益管理经理 。7.To advise the Revenue Manager of any changes or trends relating to business.将与业务有关的任何趋势变化及时告知收益管理经理。8.Ensures all commission requests are handled accurately and timely.确保佣金需求被正确,及时的跟进。9.To ensure all refused business is recorded with reasons for refusal.确保所有的被拒业务根据原因加以归档。10.To ensure that all correspondence has been filed accordingly, with correct and updated information.确保所有往来文件被及时归档,其信息准确无误。11.To adhere to all company credit policies to ensure that all revenue expected will be received.遵守公司的信用制度并确保所有预期收益能被及时收取。12.To adhere to pre-set availability and rate controls.遵守预先设定的客房供应及房价控制。13.To maintain and update guest history and marketing database as laid down in the reservations procedures.根据预定部相关流程,维护及更新客户资料和营销数据库。14.Monitors team member including individual Reservations Sales Agent’s workload and plans the department’s  shifts to best meet business needs.密切关注员工要求,包括注意预订部每位员工的工作量及员工排班,以最佳状况满足运作需求。15.Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。岗位要求1.University graduate, excellent command of written and spoken in English and Chinese language.大学专科,良好的中英文读写能力。2.Minimum 2 years Reservation Supervisor experiences in international chain hotels.具有至少2年主管及以上国际连锁酒店工作经验。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1. To maintain a high customer service focus by approaching your job with the customers always in mind. Receive every guest with best work.在整个工作过程中,始终保持高度的客户服务意识。以最佳工作状态接待每一位客人。2. Work as a Team工作中保持团队精神。3.Keep optimistic and positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.保持乐观和积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。4.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。5.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。6.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。岗位要求Job Requirements1. Senior High School Education or specialty Hospitality .高中毕业或相关同等学历。2.Open minded and outgoing personality .开朗及外向性格。3.Willing to work for long hours.可以长时间的工作。4.Positive attitude.积极的工作态度。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1. To maintain a high customer service focus by approaching your job with the customers always in mind. Receive every guest with best work.在整个工作过程中,始终保持高度的客户服务意识。以最佳工作状态接待每一位客人。2. Work as a Team工作中保持团队精神。3.Keep optimistic and positive impact, taking personal responsibility and initiative to resolve issues, always clearly  communicating with both customers and colleagues.保持乐观和积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。4.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.能够提出对酒店的运作及环境有益的意见或建议。5.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.能够积极的向客人及供应商推荐酒店的服务及设施。6.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.在工作过程中能够做好本职工作,保证自己及其他人的安全。岗位要求Job Requirements1. Senior High School Education or specialty Hospitality .高中毕业或相关同等学历。2.Good English skills.良好的英语。3.Open minded and outgoing personality .开朗及外向性格。4.Willing to work for long hours.可以长时间的工作。5.Positive attitude.积极的工作态度。

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1.Guest Preference collecting and use the system客人喜好收集和喜好系统应用2.Individuaction personal guest service为客人提供个性化服务3.Cleans up to 13 rooms in a 8-hour shift, ensuring all standards of lay out and cleanliness are that of Hilton  laid down policy.在8小时工作时间内清扫13间客房,确保所有客房达到希尔顿酒店制订的政策。4.Ensure highest standard of cleaning in assigned areas.确保所分配的区域的高度清洁。5.Ensure guest privacy is respected when DND status is displayed.确保在“请勿打扰”状态下客人的隐私被维护。6.Offer all possible assistance to guests and respond to guests request.尽可能地为客人提供帮助,响应客人的要求岗位要求Job Requirements1.Minimum 1 year in Housekeeping Department.至少具有一年的楼层工作经验。2.Graduate from high school and skill training school. 高中或职业培训学校。  

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

 岗位职责Job Description1.Completes the registration process by inputting and retrieving information from a computer system , confirming pertinent information including number of guests and room rate . Makes appropriate selection of rooms based on guest needs . Codes electronic keys . Non–verbally confirms the room number and rate . Promotes and administers Hilton Marketing programs such as Hilton Honors , for arriving guests . Ensures guests knows location of room , containing room keys根据预订优质快速的为客人办理入住手续,确认相关信息,如:房价,人数等,依客人喜好予以排房。向客人介绍酒店各种宣传促销活动及推销希尔顿荣誉客会给非会员,吸引新会员的加入。指引去房间的方向并解释房卡的使用方法等。2. Ensures rooms and services are correctly accounted for within guest statement Properly accounts for service provided by the hotel . Assists guests with check out payments or charges . Accepts and records vouchers , credit, traveler’s checks , and other forms of payment , converts foreign currency at current posted rates .确保入住期间的各项需求能有效满足,帮助客人办理外币兑换及结帐手续。接收现金,信用卡,旅行支票,公司或第三方付费等付款方式。3.Greets customers immediately with a friendly and sincere welcome . Uses a positive and clear speaking voice , listens to understands requests , responds with appropriate action and provide accurate information such on outlet hours , special VIP programs , events , etc .热情友好的问候客人,对客人的合理需求予以积极恰当的回应。准确提供各种信息如:酒店营业场所的营业时间及VIP促销计划等。4.Receives special requests from guests , and responds appropriately or forwards requests to appropriate team members for decisions and actions.对自己权限范围内不能予以解决的问题和需求,及时反馈给相应部门和人员予以解决。5.Promptly answers the telephone and email inquires . inputs messages into the computer and advises other team members of special guest needs . retrieves messages and communicates the content to the guest . Retrieves mail , packages and facsimiles or other special items for customers as requested .礼貌的接听所有来电,及时恰当的应客人要求处理各种邮件、传真及转交物品。6.Fields guest complaints , conducting thorough research to develop the most effective solutions and negotiate results . Listens and extends assistance in order to resolve problems such as price conflicts , insufficient heating or air conditioning , etc . Remains calm and alert especially during emergency situations and heavy hotel activity . Plans and implements detailed steps by using experienced judgment and discretion .成着冷静的应对和处理各类客人投诉,如:客人对价格不满,空调或供暖系统的不足等。岗位要求Job Requirements1.Ability to effectively deal with internal and external customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger , collect accurate information and resolve conflicts .擅长于处理宾客关系,能有效快速的应对处理各种问题。2.Interpersonal skills to provide overall guest satisfaction.以较强的人际交往能力提高客人满意度。3.Ability to work under pressure and deal with stressful situations during busy periods.能在强压下胜任工作。

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州

岗位职责Job Description1.Greets customers immediately with a friendly and sincere welcome. Responds to inquires with accurate information regarding hours of outlet operation , directions to local attractions , or meeting rooms , car rentals and airline shuttle service , etc ,according to individual needs.  Arranges and confirms recreation , business and dining activities both inside and outside the hotel诚挚友好的问候客人。快速精准的回答和应对客人提出的问题及要求,其中包括各消费场所的营运时间,景区景点指南,租车服务及机场接送服务等。代客预订店内及店外的餐厅和娱乐场所。2.Maintains awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring the guests receive value for money抓住商机,用合理的方式提高酒店收入,确保客人感受到物有所值。3.Create a warm and welcoming experience for guests by concentrate on observing and collecting   guest staying preference. 致力于关注和搜集客人喜爱的入住体验,为客人创造热情周到的服务。4.Ensures that the concierge team maintains the lobby appearance is neat and tidy, and that public areas are called when necessary. Responsible for ensuring that hotel material and information is stocked and available for guests.  Manages and maintains the Concierge Desk stock and that it is not wasted, maintaining costs where able.、确保大厅的整洁卫生,及常用客用资料和物品等的补充更新。对礼宾部日常用品予以管理控制,节约成本。5.Monitor performance of members of the bell staff ,assist when necessary.监督礼宾员的日常工作,并在需要时予以支持。岗位要求Job Requirements1.Ability to work under pressure and deal with stressful situations during busy periods.能在强压下胜任工作。2.Interpersonal skills to provide overall guest satisfaction.以较强的人际交往能力提高客人满意度。3.Ability to effectively deal with internal customers , some of whom will require high levels of patience , tact and diplomacy to defuse anger and collect accurate information.擅长于处理宾客关系,能快速有效的应对各种问题。 

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

招募工程部主管(空调方向)岗位职责Job Description1.To insure to check operating status of all equipment and keep them in a good condition.确保所管辖的系统及附属设备的环节能高效运行和保证设备处于优良的状态中。2.Carry out tasks assigned by leaders, obey the duty responsibilities, supervise subordinate to work according to rules and regulation.切实执行上级指示,认真贯彻落实岗位责任制,监督下属员工严格执行操作规程及遵守员工守则。3.To arrange checking  fire-fighting system regularly.定期安排检查消防系统。4.Check the working attitude of staffs, correct when they are not right.检查下属岗位纪律及精神状态,发现不良现象及时纠正。5.To manage the working tools, and register the staff’s name that had get the tool.管理好本系统的材料及员工借领工具,领用材料的登记、保管制度。6.To do well the section’s daily work, equipment’s running, repair order, does the Maintenance work on time with high quality.搞好本系统的日常行政运作,设备运行,工程工作单,设备维修保养单的工作按时、按质、 按量完成,督导员工做出最佳的工作表现。7.Execute the energy conversation policy strictly carried out by Hotel and Department; IN mould rains season . need to control air condition system advance严格执行酒店和部门制订的节能方案,在霉雨季节需要提前对空调系统进行调整;8.Reduces waste, supplies and materials by re-using. Recycles, when possible.通过再利用,减少浪费供应品及材料。尽可能的回收再利用9.The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要,该部门有权更改或补充该职位描述。10.Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。11.Communication with custermer;attention custermer与客人沟通及关注客人。岗位要求Job Requirements1.Strong background of hotel  Chiller sets, A.H.Us equipment repair and maintenance.有较强的制冷设备、空调设备的维修经验。1.Both electrical and mechanic knowledge required.需要强电和机械方面的知识。

薪资: 5千-6千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责Job Description1.Implements all sales action plans related to the respective market (by segment and geographical  locations) as outlined in the Marketing plan.依照销售计划根据各自的市场执行相应的销售活动。2.Actively participates in achieving the departmental goals which contribute to the marketing budget.积极地参与完成部门销售任务,为整个部门达到销售预算做出贡献。3.Closely monitors accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.紧密的跟进所负责的客户的收入产量,以及与公司商务、散客、会务相关的生意。4.Maximises up-selling opportunities whenever possible.无论何时,最大化增加销售额。5.Assists the Senior Sales Manager and DOS in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.协助高级销售经理和销售总监预测未来房间的收入和公司/散客/会议/长住客/的平均房价。6.Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.参与主要的旅行社和会议的活动并促进酒店销售(房间,宴会,服务以及其他设施)。7.Plans sales trips, under the direct approval of Senior Sales Manager, Director of Sales or Director of Business Development to major market areas, calling on accounts within the specific market areas. Reports to the Senior Sales Manager / Director of Sales on potential markets needing coverage.在高级销售经理,销售总监或商务发展总监的直接批准下对主要市场的地区制定销售拜访计划,对一些特别地区的市场进行电话销售,向高级销售经理或销售总监汇报潜在市场客户的需求范围。8.Get known all information of competitors, such as rate, top accounts and production, room, F&B and events, and report to DOS regularly.了解并熟悉竞争对手的所有产品信息,包括公司协议价、主要客户及其产量、酒店客房、餐饮、会务等,并定期向销售总监汇报。9.Work together and close communication with Banquet Sales Team to keeps updated with client relationships and overall business goals through regular entertainment and some activation.与宴会销售紧密沟通并协同工作,通过定期的酒店招待、宴请及举办主题活动来全面地保持好客户关系。岗位要求Job Requirements1.University graduate, excellent command of written and spoken in English and Chinese language.大学专科,良好的中英文读写能力。2.Minimum 3 years experience in similar capacity with international chain hotels.具有至少三年在国际连锁酒店的相关经验。3.Sound communication skills.具有良好的沟通技巧。4.With strong teamwork spirit拥有较强团队合作精神;5.Good interpersonal skills较强的人际交往能力6.Have hotel sales experiences.有酒店销售经验

薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.具有高度的安全意识和责任感,对会员安全负责。2.做好游泳者的安全管理。3.密切注意池内情况,对于各种异常情况,果断迅速的采取有效求助措施。4.定期进行业务技术学习,相互交流经验,不断提高业务水平。岗位要求1.熟悉游泳池,沙滩吧服务知识,掌握游泳和救生急救技术,懂得游泳卫生消毒知识;2.有在水中进行急救和在陆地上进行人工救护的能力。3.具有救生员证

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

 岗位职责Job Description1.掌握客房预订情况,向部门经理报告重要团体和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实。Master guest room reservation, report the important group and guest reservation to the Department Manager, check the VIP notification, and take charge of VIP reception.2.负责前台财产、设备的使用管理和保养工作,及各类资料的收集、存档及管理工作。Responsible for the use, management and maintenance of the front desk property and equipment, and collect, archive and manage all kinds of data.3.检查每日的报表是否有误,并及时纠正。Check daily reports for errors and correct them in time.4.建立体质良好的宾客关系,努力增加客房销售。Establish a good relationship with guests, and strive to increase room sales.岗位要求Job Requirements1.大专以上学历,有同岗位工作经验2年以上,熟练的英文交流水平。College degree or above, with 2 years experience in the same position, fluent in English communication.2.热情好客,有良好的团队领导精神及执行力。工作认真负责,作风正派。Hospitiy.Good team leading spirit and executive ability. The work is serious and responsible, and the style is upright.3.熟练掌握前厅部工作的各个环节和程序。Familiar with all aspects and procedures of front office.4.掌握酒店管理基础知识,善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。Basic knowledge of hotel management, good at communicating with guests, communicating with each other, handling thoughtful and decisive, and dealing with complaints independently.5.主动带领团队工作Take the initiative to lead the team work

薪资: 4千-6千 经验:不限 企业类型:经济型酒店/3星级
地区:浙江-杭州 食宿:提供食宿

岗位要求:1、 本科学历,往届两年内(18/19届毕业生),接受20届毕业生,学习成绩优异,职业定位清晰;2、专业不限,旅游及空乘等专业或者有服务行业工作经验者优先;3、社团、团委学生会任职经历或者拿过两次奖学金,较强的学习力、人际沟通及执行力;4、热爱酒店行业,认可维也纳酒店的企业文化和发展战略,稳定踏实,有较强的成就动机;5、培养期内服从至少一个区域的工作地点调动,接受基层逐级晋升的发展模式。工作内容:1、基层培养时期,负责前端基础服务工作,例如预订入住、对客服务、客房管理等;2、能力锻炼时期,负责值班前的检查、对接,以及值班的过程管理;3、管理提升时期,负责值班前的检查、值班过程管理,下属员工的工作监督等;4、岗位需求的其他合理性工作。职业规划:基层培养期(4个月)--主管锻炼(10个月)--经理提升18个月--高端晋升(9个月)--储备带店入职后定岗前厅/客房,通过门店训练、交叉培训、岗位鉴定认证等方式晋升。

薪资: 4千-5千 经验:3年以上 企业类型:精品酒店
地区:浙江-杭州

男,具备木漆泥水电气等相应的综合能力,熟悉家装工程及施工工艺,手工制作能力较好,高中以上学历,肯吃苦,身高1.7米以上, 必须具有电工证及高压证,有制冷证者优先考虑。

薪资: 3千-4千 经验:不限 企业类型:精品酒店
地区:浙江-杭州 食宿:面议

岗位职责1、每天上班前做好茶吧岗点卫生清洁工作,确保桌面和各种杯具器皿清洁,并摆放整齐。2、盘点各种食品、配料、茶品及酒水补充是否齐全,做好备货工作。3、负责茶吧岗点对客接待服务工作。4、营业结束后做好岗点的清洁卫生工作,并达到酒店规定的标准。5、负责岗点内设备用品的维护保养工作。6、负责做好售后结账工作,妥善保存订单,以便复查,审核,盘点各类食品、茶品、酒水饮料等并做好详细记录。7、妥善处理服务中的突发事件,并及时向领班汇报。岗位要求1、高中以上或同等学历。2、热爱本职工作,有较强的事业心和责任感。3、具有一定的茶艺知识和服务知识。4、身体健康,仪表端正、气质优雅。

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