MAJOR RESPONSIBILIES 责任概要:
The position is accountable for developing new corporate accounts, maintaining existing accounts and generating room night revenue to contribute as part of Business Travel Team in the following two areas:
Corporate FIT and Group.
负责发展新的公司客户,维护现有的客户和增加房间收益，有助于增加商务差旅客户，这类客户主要分为散客和团队。
SPECIFIC DUTIES 工作任务:
1. To complete all sales activities outlined in the action plan and tactical promotions.
为了完成所有销售活动，应制定好工作计划和促销策略。
2. Develop qualified corporate accounts by analysing historical and other statistical information, potential on room night production, catering and F&B revenue.
发展有资质的公司客户通过分析其历史记录信息和其他统计信息,房间潜在生产量、宴会和餐饮收益。
3. Responsible for the solicitation and servicing of business, particularly for guest rooms, food and beverage, banqueting facilities for meetings and outside catering sales by means of personal sales calls with a minimum of 20 calls weekly.
负责征集和维修业务,特别是对客房、餐饮、宴会设施以外的会议和餐饮销售通过个人电话销售，每周至少20次销售拜访。
4. Develop non-producing corporate accounts.
开发有潜力的新客户。
5. To submit weekly sales calls plan by the last working day of the week to the DOS.
每周的最后一个工作日提交周度销售报告给到销售总监。
6. Entertain accounts with the Director of Sales, and schedule person/company to be entertained in the weekly sales call plan and report in the daily line up meeting.
和销售总监一起招待客户，在每周的销售拜访计划和早会的报告中安排好接待的客户和公司
7. Attend daily line up and Business travel team de-briefing actively by providing relevant information such as competitors activities, trends etc.
积极地参加每日早会和商务旅行团队会议，给大家提供相关的信息，比如竞争者的活动，最近发展方向。
8. To enter daily sales calls summary of accounts into the Opera or CI/TY system and ensure group block form is raised.
将平时拜访客户的信息录入到Opera或CI/TY系统中，确保团队信息的更加完善。
9. Conduct hotel site inspections and in-house sales presentations.
带领客人来酒店实地考察和内部销售演示。
10. Review and evaluate new accounts performances with the Director of Sales and ensure proper follow-up is conducted.
和销售总监一起观察新客户的表现并确保后续的销售跟进工作。
11. Demonstrate the best product knowledge of the Hotel and its business to perform day-to-day functions.
完美的展示酒店的产品知识和日常业务执行。
12. Reach and exceed budget / forecast and goal per month.
每月达到或超过预期销售目标。
13. Constantly research new avenues for revenue-producing areas and up-selling.
推陈出新，不断研究新的销售渠道
14. Assist DOS monitors existing business and inputs into sales strategy meetings to maximize business
协助销售总监监测现有业务，并在销售策略会上提出建议以扩大业务。
15. Assist DOS and Revenue Manager, establish rate structure for corporate FIT and groups rates.
协助销售总监、收入经理一起确立商务协议公司散客及团队销售价格。
16.
Ensure accurate tracking of quarterly booking goals on a monthly basis.
确保准确跟踪季度每月预订目标。
17. Identify “need” periods in coming month and coordinate action steps to fill the voids through promotions, telemarketing, sales blitzes, special packages, etc.
在生意淡季的时候，积极主动参与调整销售策略，如各项推广、电话销售拜访，扫楼等
18. Keep the Sales Team up-to-date on procedures, policies and changes, etc.
保持销售团队最新的程序、政策变化等
19. Constantly communicate with all other hotel departments in a clear and effective manner.
保持与各运营部门的及时准确的沟通
20.
Maintain mutual understanding with all other hotel departments.
维护与所有其他酒店部门相互了解。
21. Handle guest complaints by following instant pacification procedures ensuring guest satisfaction.
及时处理客户投诉，确保宾客满意度
22. Build and maintain positive relations with Marriott GSO and NSO Team.
与集团的全球销售团队建立和保持积极的关系。
Profile of Competency
工作能力:
• Ability to communicate effectively in English with guests and hotel staff to their understanding.
用英语与客人和酒店员工有效沟通的能力。
• Good health、Physically active、Good presentation、Neat, well groomed
身体健康，性格活跃，形象好气质佳
• Minimum of three years’ experience in hotel sales field; with 5-star hotel experience preferred.
至少三年的酒店销售经验，五星级酒店工作经验的优先考虑。
