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列表 明细
薪资: 5千-1.2万 经验:2年以上 企业类型:
地区:四川-成都 食宿:提供食宿

岗位职责1.根据本组市场开发计划,制定个人销售活动计划。2.通过开发新客户,稳定老客户,以力争达到所确定的销售收入目标。3.向销售部经理汇报市场信息,包括本市场状况、竞争对手情况、客户反馈意见等。4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。5.处理客户的来电、来函。6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。岗位要求1高中以上学历。有从事酒店前台、销售、公关等部门的工作经历。2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。3.了解合同法、企业法、旅游法以及有关涉外法规。4.具有市场调查和预测能力,能及是掌握市场动态,并能综合分析,及时地提出相应的措施和合理的建议。5.有较强的语言表达能力,能撰写市场调研报告,具有起草工作计划、总结及业务汇报的能力。

薪资: 3千-8千 经验:2年以上 企业类型:有限服务中档酒店
地区:四川-成都 食宿:提供食宿

1、有一定的销售工作经验良好的销售技巧;2、开括新的客户;3、维护稳定客户关系;4、自带客户优先。

薪资: 1万-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广西-防城港 食宿:提供食宿

JOB OVERVIEW工作概述•Produces the Annual Revenue Plan in with Executive Committee, Sales and Marketing Budgets and forecasts•与执行委员会商讨制定年度收益计划,销售预算和预算预测•Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved•制定并执行行动计划以确保达到年度收益计划的目标•Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate•分析当前及潜在市场/市场趋势,协调所有销售行为,通过增加生意和提高住房率来保持收益的增长•Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications.•通过与航空公司,旅行社,公司,私人俱乐部和专业协会的合作,在本地市场,国内市场和国际市场中为酒店开拓新的生意,维护老客户。通过私人销售拜访,电话联系和书信联系以维系与会议计划者,潜在客户,公司客户,航空公司和批发商的合同关系。•Creates and implements special programmes to achieve greater productivity through:•制定并执行特殊销售计划以达到:•Increasing average rate提高平均房价•Increasing occupancy•提高住房率•Increasing business volume during difficult periods•在淡季期间增加生意量•Increasing local food and beverage banqueting sales•增加对本地餐饮销售•Manages key accounts•管理核心客户•Oversees the selling and servicing of group business•监管团队销售和服务•Co-ordinates the development of all promotional material•协调所有促销品•Provides direction on and conducts market research•指导和完成市场调查•Monitors competitor activities监控竞争者的行动•Ensures the hotel is represented as an active member of the local community through association membership确保酒店在当地社团和组织中的正面形象•Plans and executes sales trips to major market areas计划和制定对主要市场区域的出差销售拜访Page 3 of 3•Attends major travel functions to promote sales for the hotel参与主要的出差销售拜访以提升酒店的销售•Directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan为销售经理及销售主任监管销售计划,确保达到收益计划的目标•Conducts weekly/monthly reviews of sales personnel activity to ensure targets and sales objectives are being met每周/月回审销售人员的业绩以确保完成销售任务•Produces monthly Sales reports and forecasts制定月度销售报告和预测•Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction与大公司及大企业的会议组织者会面,以确保顾客的满意度•Establishes and continuously updates mailing lists建立和持续地更新邮件列表•Organizes and attends major sales/PR related functions within the hotel组织和参加在酒店内举行的重要销售/公关活动Human Resource Responsibilities 人事职责•Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:与上级和人力资源经理协同工作以确保部门内员工积极的工作表现:•Plans for future staffing needs人力订编•Recruits in line with company guidelines根据公司的指导进行招聘•Prepares detailed induction programmes for new staff准备新员工感受计划的细节•Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation制定全面的,通用的,以客人为中心的部门政策与程序,并督促其执行•Ensures training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs确保销售人员的培训需求分析的执行以及培训计划的制定和执行•Conducts probation and formal performance appraisal in line with company guidelines在公司的指导下对试用期员工和正式员工进行工作表现评估•Maintains up to date staff records and approves leave requests etc保存最新的员工出勤记录和批准员工的休假申请等•Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance指导,劝导和训练员工,以获得建设性的反馈从而提高员工的工作表现•Regularly communicates with staff and maintains good relations定期与员工进行沟通并与员工保持良好的关系Financial Responsibilities 财务职责•Works with the Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include:与财务经理和相关部门经理一起制定和管理部门的预算。工作内容包括:•Assist in the preparation of the annual budget准备部门的年度财务预算•Monitor, analyse and report variations from the budget监控,分析和报告预算的变化•Manages the Department’s expenses管理部门内部的费用•Makes pricing decisions定价Occupational Health and Safety Responsibilities 职业安全和健康职责•Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same了解职业安全和健康的政策与程序并确保所有的工作程序都在职业安全与健康政策的指导下进行,并确保你的下级也是这样做的•Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures了解在工作中的安全和健康的法律,政策和程序•Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly熟悉财产安全,急救和火灾及紧急疏散的程序和安全设备的使用•Initiate action to correct a hazardous situation and notify supervisors of potential dangers对危急的情况做出正确的反映并及时向主管报告潜在的危险•Log security incidents and accidents in accordance with hotel requirements按酒店的要求对安全事件和事故作出记录Drive For Results 达成工作目标•Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals制定有挑战性的目标,以卓越的工作表现完成工作•Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles以持续改善和负责任的态度来达成生意目标,并在遇到任何阻碍时坚持下去Understanding Hotel Operations了解酒店运作•Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information积极地了解与你的部门和酒店相关的最新信息,包括法规方面的信息• Adheres to Hotels , Employee Handbook and Hotel policies遵守酒店行为规范和员工手册及酒店的政策• Demonstrates an understanding of competitors’ major strengths and weaknesses了解竞争者的主要强势和弱点• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable对酒店生意的营运有宏观的认识,对直接促使酒店生意成功和盈利的部门需重点关注Problem Solving and Decision Making解决问题和作决定•Diagnose problems and thoroughly analyse information to guide decision making• 判断问题的所在,并通过对相关信息进行分析以引导做出正确的决定•Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions• 在确定目标和作出理智地决定时先对相在信息作评估和分析Customer Focus 以顾客为中心•Build and maintain positive relationships with all internal customers and guests in order to exceed their needs• 与客户建立并维持良好的关系以便为客人提供超越客人的要求•Take action to address these needs in order to exceed their expectations• 对客人的需求作出反应以超越客人的期望•Create a positive hotel image in every interaction with internal and external customers• 在与内部客人和外部客人的交流中建立一个积极正面的酒店形象• Adhere to hotel brand standards了解品牌标准•Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests• 保持高质量的出品和服务以便在向客人销售酒店服务和设施时说明•Assist guests and escort them to locations within the hotel at their request• 当客人提出请求时,协助和陪同客人到达他要去的酒店区域•Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs• 了解酒店的特别推广计划和活动以便在客人有需求的时候做出回应•Maintain current Hotel information to be able to provide information to guests• 了解酒店目前的所有信息以便向客人提供咨询Implements Procedures which enhance the guest experience• 执行能够提高客人满意体验的工作程序Innovation 创新Generate new ideas and encourage creativity from your staff• 创意新点子和鼓励有创造性的员工•Recognize the need for new and modified approaches• 具有创新和改良意识Teamwork团队协作•Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments• 同事,上级团队和部门间互相帮助,相互信任•Communicate well to ensure effective shift hand-overs• 有效沟通以确保工作顺利移交•Actively participate in and conduct organised meetings• 积极地参加和帮助组织会议•Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication• 以专业和积极的工作态度影响部门内和酒店内的同事,提升团队的士气和高效地完成工作Adaptability适应性•Be comfortable and effective in an environment of ambiguity or change• 在转变和不明确的环境中仍保持高效地工作•Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner• 善于接受新意见并以灵活乐观的方式对工作中出现的挑战予以回应Complete tasks as directed by Management在管理层的指导下完成工作Impact and Influence 影响和改变•Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance• 有说服力地表述你的观点,并与你的下属一起克服阻力实现这个新点子•Build consensus for action and negotiate mutually beneficial solutions to problems• 在工作中取得一致性并商讨出双赢的解决方法Establish influential contacts with suppliers与供应商建立良好的关系Leading and Developing People 领导和发展别人•Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required• 清楚地了解酒店的价值观和生意的方向根据部门目标和重点,认可同事出色表现,需要时表扬有出色表现的同事并在需要时提供管理方面的支持Develop potential of others through coaching and development opportunities to build organization capability for the future• 为有潜力的同事提供指导和给予发展机会,以便他/她在将来可以运用这些组织能力•Conduct regular training sessions to ensure your direct reports are familiar with modifications to departmental S&Ps定期开展课程培训以应对多变的市场Cultural Awareness 了解文化•Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries• 以全球性的意识理解并投入工作;与不同观点、文化和国家的顾客和同事积极合作职责范围:Degree or Diploma. A minimum of one year of relevant experience or equivalent work experience in team management, and 2 – 5 years of relevant experience in customer relations and/or event management in Hospitality or a related service industry, FO Operations experience preferred.学位或文凭,在团队管理方面有至少1年相关或相同的工作经验,并且在酒店业或相关服务行业关于客户关系/会议销售管理方面有2-5年的相关工作经验,有前台操作经验的优先Expected to possess the following skills将具备以下的技能:·    Experience and knowledge of establishing and mentoring an office based sales team经验和知识的构建和指导办公室销售团队的建立·    Experience to Room Division function有客房部职能方面的经验·    Good communication and negotiation skills善于沟通及谈判的能力·    Ability to take initiative, adapt to change, meet deadlines and commitments, and complete tasks and projects as required积极主动,随机应变,如期允诺,并且完成所要求的任务及项目·    Strong organizing skills and planning skills强的组织能力及计划能力·    A high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.有工作政策和程序的高水平知识及在适当的时候有效地向所有人员传达·    Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports具备清晰的及有效的口头和书面表达能力,将获取和传递信息给之客户,工作人员,管理人员及团队人员,产量报告也是如此·    Excellent PC skills (including MS Office)优秀的电脑技能(包含办公软件)

薪资: 2.5千-4.5千 经验:不限 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

岗位职责:1.客人离开后负责查房、清理打扫房间;2.客人提出要求时及时补充客用品;3.完成上级领导交办的其它工作;任职资格:1.女性,年龄45岁以下,身体健康、吃苦耐劳,有一定的工作经验优先、工作责任心强、有一定的服务意识;2.入职购买商保,转正后购买社保;3.薪资收入:基本工资+月度奖励+绩效奖金工作时间:8:30-17:30

薪资: 2.5千-3.2千 经验:1年以上 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

岗位职责:1.客人离开后负责查房、清理打扫房间;2.客人提出要求时及时补充客用品;3.完成上级领导交办的其它工作;任职资格:1.女性,年龄45岁以下,身体健康、吃苦耐劳,有一定的工作经验优先、工作责任心强、有一定的服务意识;2.转正后购买社保,签定劳动合同;3.薪资收入:基本工资+提成+绩效奖金+生日红包+节日红包+年终双薪+带薪年假

薪资: 2千-3千 经验:不限 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

 1. 按酒店规定着装,守时、快捷、服务指挥。 2. 开餐前搞好区域卫生,做好餐前准备。 3. 保证对号上菜,熟知酒店菜品的特色及制作原理和配料搭配。 4. 熟记酒店房间号、台号,负责点菜单的传菜准确无误,按上菜程序准确无误,迅速送到服务员手里。 5. 传菜过程中,轻、快、稳,不与客人争道,做到礼字当先,请字不断。

薪资: 2千-3千 经验:1年以上 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

 1、按照领班安排认真做好酒店公共区域卫生;协助厨房对菜品进行粗加工;清洗炉灶碗碟等各种用品,确保正常营业使用。2、配合领班工作,服从领班或以上领导指挥,团结及善于帮助同事工作。 3、积极参加培训,不断提高服务技能。 岗位要求:身体健康、吃苦耐劳、责任心强。包吃住,转正后够买五险。 工作地点:成都市青羊区浣花南路251号附一号。

薪资: 3千-4千 经验:1年以上 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

岗位要求:1.具有高中以上文化程度,退伍军人优先。2.处理事情要迅速,果断、准确。3.具有较好的协调能力,懂得一定安全保卫知识。4.年龄在19-35岁,身高要求在175cm以上。4.持C照3年以上驾龄,驾驶技术娴熟(熟练驾驶手动和自动挡汽车).非诚勿扰!

薪资: 3千-4千 经验:2年以上 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

1.严格执行安全制度,并按操作规范进行操作。2.做好酒店高、低压配电间和变压器间配电设备的维修保养工作,确保正常供电。3.保证电气设备的照明灯具等的正常使用。4.各项电气工作要严格做到:装得安全,用得正确,修得及时,拆得彻底。5.定期检查移动及半移动电具的安全绝缘用具每半年进行一次耐压试验。6.做好值班工作日记和设备运行记录。岗位要求1.中专/高中以上学历。同岗位工作2年以上2.熟悉电气设备安装、维修和排除故障的技术知识,懂得安全用电、节约用电的政策运行记录。3.有当地特殊工种证书和电工上岗资格证书。4.能按工作规范和有关制度独立进行工作。

薪资: 3千-4千 经验:不限 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

 岗位职责:1、对来店客人表示欢迎并对车辆进行疏通,督管正门一线治安秩序和交通秩序良好。2、负责酒店停车场车辆的指挥、车辆进出登记,停泊和安全。3、成都市内、机场驾车接送客人;职位要求:1. 身高175cm以上,五官端正,持C照3年以上,至少有一年的实际驾龄,退伍军人优先。2、品行端正,能吃苦耐劳,高中以上文化程度。3. 无工作经验,努力,有上进心者也可。福利待遇 :1、一经录用,公司提供免费食宿.2、工作满一年后从次月起可领取工龄工资并且享受年终奖3、本公司所有岗位均为C.B.A.晋级制度,购买社会保险

薪资: 3千-4千 经验:不限 企业类型:精品酒店
地区:四川-成都 食宿:提供食宿

岗位职责: 1、为客人提供接待、问询、点单、上餐、结账、收餐具等服务。2、按照餐厅服务标准做好开餐前的准备及卫生清洁工作。3、熟悉并掌握餐厅的所有设备的使用及餐厅的菜单。4、负责本岗位卫生工作,保持餐厅干净、整洁和美观;5、适时向客人推荐新菜品酒水并做相应解说,争创营收;6、保持个人仪容仪表规范;7、完成上级领导安排的其他工作。岗位要求:1.经过餐饮服务培训。2.有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。3.掌握餐厅服务规程。4.工作主动、热情、认真,责任心较强。5.身体健康,仪表端庄。工作地址:成都浣花南路251号附一号非诚勿扰!

薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

SPECIFIC DUTIES 工作任务 : 1.  Benefit & Welfare Administration员工福利管理(1)  Administer associate benefits scheme and programmes systematically on a timely basis.定期系统地管理员工的福利计划和项目。(2)  Enrol / remove associates to / from all government mandatory insurance schemes on a time basis.定期为员工加入/移交所有政府规定的社会保险。(3)  Administer workmen’s compensation claims and insurance claims.管理员工的赔偿要求和保险要求。(4)  Conduct orientation to new associates on benefits related items.为新员工辅导相关的福利事宜。(5)  Maintain an accurate tracking system for significant dates (birthdays, awards, long service awards, etc).为重要的日期维护一个准确的追踪系统(员工生日、获奖、长期服务等)。(6)  Monitor and update leave records and related personnel activities on HRMIS.在人事系统中监督和更新员工的请假记录和相关的人事变动。(7)  Prepare gift / cash for staff marriage and / or bereavement and verify cases.为员工的婚礼及/或亲人去世准备礼物(慰问品)/现金并核实该事件。2. Administer payroll procedures管理薪资发放程序(1)  Verify monthly attendance with records in HRMIS before payroll cut off day.在薪资发放日前在人事系统中核实月度员工出勤记录。(2)  Calculate and check accuracy of overtime payment.计算和检查加班结付的准确性。(3)  Check accuracy of associates day off and various leave in the HRMIS.在人事系统中检查员工本休和各种休假的准确性。3.  Administer the process for internal associate movements管理内部员工人事变动的进程(1)  Arrange the new ambassadors on boarding process, and ambassador resignation process.安排新员工入职报到,及员工离职办理程序.(2)  Update and post internal movement announcement on associate notice board.更新并在布告栏发布内部调职通告。(3)  Maintain and update personnel profile record (recruitment, promotion, transfer, termination, personal data, salary adjustment, turnover, etc) in both the Human Resources Management Information System (HRMIS) and individual personnel files.在人事系统和员工个人档案中维护和更新员工个人的档案记录(招聘、晋升、调职、合同终止、个人信息、薪资调整、人员流动等)。(4)  Initiate timely process for exit associates (transfer of files, employment certification, etc.)为离店员工及时进行档案转移、工作证明的开具等。(5)  Government Work: Employee Social Insurance/Housing Provident Fund/Calculating Hours Application/Steady Post Allowance, etc. Familiar with the Shiji Network system.政务协理事宜:员工社会保险/住房公积金/计算工时申请/稳岗津贴等,熟悉石基系统。

薪资: 5千-7千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:四川-成都

SPECIFIC DUTIES 工作任務 :1.  Ensure daily operation is smooth and is manned by sufficient manpower at all times.时刻确保部门配以充足有效的人力,领导部门的日常运转顺利平稳的进行。2. Be aware of the duties and responsibilities of all associates in order to better lead the section.清楚地了解所有员工应承担的职责与义务,更好地领导监督整个部门。3. Ensure all associates abide by the policies and procedures of the department hotel.确保所有员工履行并服从部门和酒店的方针政策与程序。4. Checking on condition of equipment’s in the Front Desk area (especially lobby areas), and ensuring all in working condition and up to standard to maintain our corporate image.检查酒店(尤其是大堂)的所有设备装置的运行状况,确保其正常无误地工作,达到应有的标准,以维护酒店的公众形象。5. Purchasing of department’s stationary and equipment when required.订购部门所需的设备和文具等相关用品。6. Monitoring occupancy of the day in order to have a better control over total rooms’ inventory.时刻观察注意当日入住率的变化以便更好地操作酒店房间的控制与管理。7. Ensure all associates are aggressively scouting for new Marriott Rewards members.鼓励所有员工积极主动地搜寻可能加入万豪礼赏计划的客人。8. Checking on the scouting of Guest Satisfaction Survey daily.检查监督客人满意度调查表的日常收集情况。9. Checking on daily log entry in the incident book to ensure all matters are resolved promptly and according to guidelines given by supervisors.检查事故发生记录本中的详细日常工作日志,根据部门主管的引导,确保所有发生事件都得到迅速且正确有效的处理和解决。10. Monitor purchases of the department and ensure monthly expenditure is in line with budget.持续检查监督部门的采购情况,确保部门的月支出控制在预算之内。11. Reviewing of repeat guests’ gifts and to ensure the quality is up to standard.复查为回头客人准备的礼品,确保质量达到应有的标准。12. Reviewing and fine tuning all policies and procedures for the department as and when required.不断回顾,必要时及时更新所有的部门方针政策和程序,使其符合部门不断发展的要求。13. Dealing with associates appraisal and supervisors ‘Supervisor Performance Process’.处理完成所有的员工及主管的表现评估。14. Maintain effective service in line with the hotel’s corporate image为客人提供有效的服务并保持其酒店团队形象的一致性。15. Company’s Grooming Standard酒店仪表标准16. Standard Operation Procedures标准工作程序17. Departmental Policies部门方针政策18. Corporate Policies酒店方针政策19. Any other duties as may be assigned from time to time.承担其他实时被委派的职责。

薪资: 1.5万-2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:四川-成都

SPECIFIC DUTY特定职责:1. Conduct Sales Activities进行销售活动Visit and entertain all key accounts regularly定期拜访和宴请所有重要客户。Oversee the planning of sales call of the proactive sales team.监督管理销售团队的销售拜访计划。Ensure all enquires are handled by the reactive sales team promptly and efficiently.确保销售团队正确适当的处理所有来访咨询。Meet with in-house guests to build relationship and to obtain guest comments.与住店客人见面建立友好关系,并且取得客人的评价。Meet with key banquet customers to build relationship.与重要宴会客户见面建立友好关系。Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc. and assign sales associates to follow up on the leads.主动从各种资源例如报纸,网络和电视上取得团队,分配销售部同事跟进工作。 2. Account Management客户管理To ensure that all information related to all accounts are recorded in Opera S&C and filed accordingly, and to maintain the accuracy of information in the systems.确保与所有客户有关的资料记录在销售和宴会系统,保持系统信息的准确性。Assist all sales associates in the set up on strategies and tactics for each account and to ensure that the planned actions are followed up.协助所有销售部同事为每个客户制定战略战术的计划,确保跟进所有的行动计划。Conduct account review and account audit to check on the information obtained for each of the accounts.进行客户回顾和查核,核实每个客户的信息。Review Call Reports to ensure that all accounts are properly managed.回顾拜访报告以确保适当管理了所有的客户。Ensure that sales call plan is set up by all sales associates and the plan is efficiently used.确保销售部员工自己制定销售拜访计划,并且有效的进行计划。Participate in setting up sales targets for all sales associates.参与所有销售部员工的销售目标的制定。 3. Sales Strategy Planning销售战略计划Attend weekly Sales Strategy Meeting to share information on competitors’ activities, customer feedback and other market intelligence.参加每周销售战略会议,分享竞争酒店的活动信息,客户反馈和其他市场情报。Assist DOM in setting up pricing for all market segments and the pricing for catering.协助市场总监制定不同的市场价格和宴会价格。Regularly review the effectiveness of the Sales Strategy and make recommendations for changes if required.定期回顾销售战略的预期效果,并且根据要求作出调整的提议。 4. Train and develop all sales associates培训和发展所有销售部员工Coach and counsel all associates to ensure timely rectification of performance指导和建议所有销售部员工确保及时纠正不良工作表现。Derive SMART development plan for each associate to fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)本着具体的、有衡量的、可达到的、真实的和有时效的原则使每个员工发挥自己的长处,克服不足。Set up clear guidelines and expectation for each associate and follow up on the progress 5. 为每个员工制定清晰的准则和期望,并且跟进进程。Conduct on the job training to all associates by arranging joint calls with sales associates and review with them their performance during the sales call.根据安排参加拜访来对员工进行工作培训,并且回顾他们的销售拜访的表现。Ensure that all sales associates are conducting business according to the Marriott set guidelines.确保所有销售部员工根据万豪的方针准则进行销售工作。Conduct regular performance review for sales associates and keep written record for future follow up.对销售部员工进行定期工作表现回顾,并且记录在案以便日后跟进。To review and update all LSOPs related to sales operation whenever necessary.回顾和更新所有与销售运作相关的酒店政策法规。 6. Fully utilize all Marriott Resources充分利用所有万豪资源。Ensure all sales associates cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.确保所有销售部员工都能当酒店的服务不能满足客人或者客人有可能作其他选择时,销售集团内的其他酒店。Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.保持与市场销售部的联系,和全球销售组织联合商榷客户对酒店的需要,并且确保覆盖所有客户。7. Make good use of Marriott Rewards as a key sales tool.充分利用万豪礼赏作为一个重要销售工具。Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.与集团内的其他酒店的销售部密切合作,分享市场信息,讨论客户服务事项与合作事宜。 8. Prepare periodic reports准备定期报告Assist DOM and Revenue Manager in preparing periodic reports for record of sales activities and market analysis.协助市场总监和营运收益总监对销售活动记录和市场分析做定期报告。 9. Business / Marketing Plan商务/市场计划Participate in the preparation of Business / Marketing Plan and to ensure that all strategies are backed up with appropriate tactics.参与商务/市场计划的准备,确保所有战略用适当的方法备份。 10. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives.根据工作计划制定定期行动计划,确保销售团队根据目标进行工作。 11. Office Etiquette & Business Ethics办公室礼仪和商务道德Ensure that all sales associates are properly dressed in uniform or business attire and the general appearance are according to the hotel standard.确保所有销售部员工根据酒店标准正确穿着制服或者商务正装。Make certain that all sales associates are conducting business accordingly to the Marriott guidelines and local law.确保所有销售员工根据万豪的方针准则和当地的法律进行工作。In charge of the overall conduct of the sales team such as telephone handling, punctuality, compliance to the hotel rules, regulations and LSOPs.遵守销售运作的规则,包括电话处理,酒店规章制度和政策法规。 12. Coordination with other departments and session 与其他部门合作To ensure a smooth liaison between the sales team with other departments.确保销售团队和其他部门的良好沟通。To take the initiative to act on any conflict or problems in a constructive manner.对于任何矛盾和问题都采取主动的有建设性的行动。

薪资: 8千-1万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

SPECIFIC DUTIES 工作任务 :1.Performs all duties of kitchen associates as required.保证厨房员工执行自己的工作职责.2.Recognizes superior quality products, presentations and flavor了解食品的质量.摆盘方式及口味 3.Maintains food preparation handling and correct storage standards.保证食品的操作及储存标准4.Assists the Executive Chef/ Executive Sous Chef and Purchasing Manager with specialty restaurant menu planning and food purchasing.配合总厨了解特别食品的资料.5.Maintains purchasing, receiving and food storage standards.遵照集团的食品采购,收获及食品储藏的标准.6.Ensures compliance with all local, state and federal regulations.保证有良好的员工关系.7.Coordinates specialty restaurant food production and plating with the Executive Chef, Executive Sous Chef and Restaurant Manager.及时与总厨及餐厅经理沟通出品.8.Assists in monitoring promptness of service and food pick-up procedures. 灵活配合出菜程序.9.Supports procedures for food & beverage portion and waste controls.保证食品质量的控制,并控制浪费.10.Follows proper handling and right temperature of all food products. 保证食品的出菜及烹调温度.11.Helps the Executive Sous Chef/ Executive Chef Research and test new food products in conjunction with Company initiatives.协助行政总厨研究新的产品.12.Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.培训服务人员关于菜单的指示,包括准备过程和独有的口味.13.Operates and maintains all department equipment and reports malfunctions.保证所有的设备运作正常并及时保修.14.Orders associate uniforms according to budget and ensures uniforms are properly inventoried and maintained.根据预算定制功服,并保证着装整齐.15.Purchases appropriate supplies and manages inventories according to budget.合理的采购和库存.16.Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.评估员工,让员工达到对客服务的标准及运作的需要,财务知识.17.Interacts with guests/customers, community, Company representatives, vendors and local education systems needed.了解客人和社会的需求.18.Effectively investigates reports and follows-up on associate accidents.正确填写意外报告19.Plans and manages food quantities and plating requirements for the specialty restaurant.计划好食品的数量并酌情订货.

薪资: 8千-1万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:四川-成都

工作任务:1.进行销售活动2.大客户管理3.培训和发展所有销售部员工4.充分利用所有万豪资源5.准备定期报告6.办公室礼仪和商务道德7.进行销售活动和服务客户,包括与客户见面,处理客户要求,准备商务计划书,保存客户资料,记录所有与客户的联系,销售拜访和商务处理。8.管理已经签协议的客户,开发新客户以通过使用万豪销售步骤服务客户提高利润。

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:四川-成都

SPECIFIC DUTIES 工作任务: 1.Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviours(Food &Beverage (includes : Service, Kitchen)).设定期望值,领导餐厅部工作,包括餐饮服务和厨房工作。2. Develops and manages Food and Beverage budget.发展和管理餐饮部预算。3. Reviews financial reports and statements to determine how Food and Beverage is performing against budget.审查财务报告和财务报表,确定根据预算经营餐饮部。4. Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).培训和支持餐饮部领导团队有效地管理工资,食品及饮料的成本及可控的费用(例如,餐厅用品,制服等)。5. Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.抓住机会,通过富有挑战性的举措,鼓励创新和推动必要的变革来增加利润,创造价值。6. Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.按照品牌经营战略,为CAPEX餐饮设备和变革基金提出建议。7. Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.与餐饮部团队一起查看客人意见卡和客人满意度调查结果,确保及时采取措施更正不完善的地方。8. Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.通餐饮部领导团队一起确定需要关注的领域,改进战略来提高部门的财政收入。9. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).确保餐饮部所有领域中(例如,开餐前的例会,员工会议,厨房)定期、持续的沟通。10. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.查看意见卡,客人满意度调查的结果和其他数据,确定需要改善的地方。11. Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.提升餐饮部领导团队中具有扎实的专业知识,创造力和企业领导能力的员工,以满足运营需要。12. Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.通过直接报告的形式在整个餐饮部建立和保持开放、协作的关系。确保各团队也采用直接报告。13. Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.监控部门实际和预计的销售,确保销售收入目标达到或超过既定值。14. Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related associates.确保餐饮部所有相关员工根据规定实行现金控制和酒类管制政策。15. Focuses on maintaining profit margins without compromising guest or associate satisfaction.重点是保持利润率但不得降低客人或员工的满意度。16. Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.开发符合品牌标准的餐饮经营战略,并执行。17. Empowers associates to provide excellent guest service.使员工能够向客人提供优质的服务。18. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.设定目标和期望,采用直接报告的方式检查工作,使员工感到优秀工作表现是其尽的责任。19. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.应具有市场发展趋势的意识,引进新的食品和饮料,以满足或超越客人的期望,创造更多的收入,并确保有竞争力的市场地位。20. Strives to improve service performance.努力提高服务品质。21. Shares plans to take corrective action based on comment cards and guest satisfaction results with hotel leadership.根据意见卡和客人满意度调查结果,与酒店领导团队共享需要整改的计划。22. Coaches team by providing specific feedback to improve performance.根据具体反馈来培训团队,以提高服务品质。23. Ensures associates are treated fairly and equitably.确保公平、公正对待每一个员工。24. Brings issues to the attention of Human Resources as necessary.根据需要,将问题提供给人力资源部。25. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.估计食品,酒,饮料的消费,提前申请和采购。26. Order and purchase equipment and supplies.采购设备和营运物品。 

薪资: 1万-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:面议

工作职责:1.Conduct Sales Activities进行销售活动定期拜访和宴请所有重要客户监督管理销售团队的销售拜访计划确保销售团队正确适当的处理所有来访咨询与住店客人见面建立友好关系,并且取得客人的评价与重要宴会客户见面建立友好关系主动从各种资源例如报纸,网络和电视上取得团队,分配销售部同事跟进工作2.Account Management客户管理确保与所有客户有关的资料记录在销售和宴会系统,保持系统信息的准确性协助所有销售部同事为每个客户制定战略战术的计划,确保跟进所有的行动计划进行客户回顾和查核,核实每个客户的信息回顾拜访报告以确保适当管理了所有的客户3.Sales Strategy Planning销售战略计划4.Train and develop all sales associates培训和发展所有销售部员工5.Fully utilize all Marriott Resources充分利用所有万豪资源6.Prepare periodic reports准备定期报告7.Business / Marketing Plan商务/市场计划8.Office Etiquette & Business Ethics办公室礼仪和商务道德9.Coordination with other departments and session 与其他部门合作

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:面议

工作内容:1.维护宴会厅区域的整齐有序。2.对于需要维修或更换的设备,向上级提出建议。3.做好每日预防性的维修检查。4.确保了解并执行万豪的SOP和酒店的LSOP原则。5.确保运营标准的周期性回顾与更新。6.始终确保部门的安全和卫生标准。7.始终贯彻万豪热情好客的原则。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都

岗位要求:1.安排新员工入职报到, 及员工离职办理程序2.宿舍床位安排,床上用品的分发和换洗3.督导宿舍阿姨日常工作, 维护宿舍正常运转4.管理内部员工人事变动的进程5.更新并在布告栏发布内部调职通告6.编辑员工加入和离开酒店的月度报告7.为离店员工及时进行档案转移、工作证明的开具等8.管理纪律处分进程9.确保员工收到员工手册、万豪商业道德规范、信息保护协议等并签字。10.确保所有的违纪通知及时地被员工和其相应的主管签字确认11.确保部门整体效率12.推动人力资源部日常工作,比如:采购申请、复印文件等13.维护档案保存的准确和绝密14.根据人力资源经理的指示准备标准的备忘录、传真和对外信函在日常工作中表现出创新性15.提高工作生产力16.团队合作以使得在不降低标准和底线的原则下确保内部客人得满意度务。17.执行人力资源经理、培训经理和人力资源总监布置的其他任务协助新员工融入酒店协同维护好员工通道的通知班板更新

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:面议

岗位要求1.初中以上文化程度。2.了解食品卫生基本常识,会使用清洁用品。3.了解厨房清洁设备的使用和维护。4.良好的沟通技巧和吃苦耐劳的心态。5.身体健康、精力充沛、适应酒店工作,有相关经验者优先。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:面议

岗位要求1.高中毕业或具有同等学历,。2.有熟练的厨师技能,掌握中厨房打荷的工作技巧。4.工作主动、热情、认真,责任心较强。5.身体健康,仪表端庄,五星级酒店相关工作经验优先。

薪资: 5千-6千 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:面议

岗位要求:1.至少三年在相当规模的跨国企业市场销售经验。2.了解当地市场和贸易活动。3.积极主动区分团队并创造商机。4.根据要求适当使用计算机软件。5.良好的人际交往能力和沟通技巧。6.分析不同市场形势的能力和根据建议处理事件的能力。7.和其他部门有效沟通的能力。8.良好的英语听读写能力。9.具有同等星级酒店工作经验者优先。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供吃

岗位职责:1、负责达到分配的餐饮销售指标;2、做好客户关系管理,代表酒店与保持持续的接触,以推广酒店并实现销售业绩;3、管理下属有效地完成销售任务。任职资格:1、大专以上学历,2-4年销售与市场推广经验,具有国际品牌工作经验者优先。2、了解本地餐饮市场及餐饮销售。3、具备基本的核算能力和经营意识。4、能承受较大的工作压力。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

工作内容:1.确保给排水系统运作正常2.确保分部门每日之运作效率3.确保紧急停电时有效处理4.确保电气装置安全可靠运行5.执行能源控制计划6.确保所有马达、水泵运转正常7.确保电梯运行正常

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供吃

岗位要求1.有酒店客房服务经验。2.5星级酒店服务经验者优先。3.可以合理的解决客人基础需求。4.身体健康,相貌端正。5.接受过正规客房服务工作培训。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

工作内容:1.处理所有的工作都要依照酒店政策,程序,内部规定及标准2.了解日常酒店的运作,检查电子公告牌并更新的所有程序以及宴会3.在每日例会中了解额外的事件,以便快捷的处理所有可能发生的情况4.掌握房价,包价,折扣和促销的说有信息,并知道如何去处理5.掌握客人房间,位置,客房礼物,特色以及酒店提供的所有其它的服务6.积极的参与酒店激励计划, 熟悉酒店销售策略7.结账时确保在客人的信用卡上收取正确的费用;为客人提供余额为零的账单8.每班次结束时严格遵守投账程序平账。前台经理/主管检查班次的账目并输入到系统中9.时刻遵守前台纪律并保持警醒及时问候客人,在客人未开口之前为之提供帮助。集中所有的注意力在客人身上10.知道酒店的贵宾/回头客/长住客/重要客人并给予特别的关注,以让客人拥有一个难忘的入住经历11.熟悉所有付款方式,包括: 现金,支票, 借记卡和信用卡12.熟悉帐务的处理:调帐,退款,减帐和杂项收费13.确保在班次结束后备用金准确无误14.提供兑换业务和旅行支票的现金兑换15.确保备用金在班次开始时是准确无误的,并且备有相应的零钱 

薪资: 3千-5千 经验:2年以上 企业类型:国内高端酒店/5星级
地区:四川-成都 食宿:提供食宿

岗位职责1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。2.大堂副理在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。3.要负责处理宾客的问题和投诉。4.要负责重要宾客的迎领工作。5.进行整个酒店的安全和日常的设备检查工作。6.解决当班期间发生的安全问题。7.向其它班次协调交班记录上需要沟通的事项。岗位要求1.大专以上学历,有同岗位工作经验2年以上。2.能用流利的英语从事前厅服务形象气质佳,精通电脑操作,具备较强的英文听说读写能力。3.仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。4.注重细节,工作有责任心,敢于承担责任,执行力较强。5.有上进心和良好的学习能力和抗压能力。

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