【岗位职责】 1、负责酒店每日营业收入数据的审核与核对，确保所有收入（客房、餐饮、会议等）准确记录并符合财务制度。 2、监督收银点操作流程，检查账单、挂账、折扣、预授权等合规性，及时纠正异常交易。 3、编制收入审计日报、周报及月度分析报告，对收入趋势、坏账风险等提供专业建议。 4、核对第三方平台（OTA、旅行社等）佣金及结算数据，确保账实相符。 5、协助财务经理完成月度结账，配合内外部审计提供收入相关凭证及说明。 6、管理发票及收据的领用、核销，防止遗失或滥用。 7、定期对收银员及前端员工进行收入审计流程培训，推动操作规范化。

【岗位职责】 1、健全各种问讯资料。 2、掌握客房预订情况，向部门经理报告重要团体和客人的订房情况，检查VIP通知单的发送情况，负责VIP接待工作的落实。 3、处理总台工作中的差错，处理宾客有关投诉。 4、负责总台财产、设备的使用管理和保养工作，及各类资料的收集、存档及管理工作。 5、检查每日的报表是否有误，并及时纠正。 6、建立体质良好的宾客关系，努力增加客房销售。

1、Supervise the preparation and production of all hot or cold food items for. 监督所有的备餐情况和生产热或冷的食品。 2、the a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications. 按零点的菜单，确保符合规定的食谱和规范。 3、Understand the basic philosophy of the company. Implement and energize company philosophy in their daily work. 了解公司的基本理念，执行公司理念灌输到日常的工作当中。 4、Determine the required mise-en-place according to the menu orders. 确保备餐所需的食材都是根据菜单的订单。 5、Check the store requisitions prepared by subordinates. Ensure that the received products meet the predetermined quality and purchasing specifications. 检查下属按库房领料单领料，确保收到的货品符合预定的质量和采购规范。 6、Monitor the supply of food items and review wastage for appropriate adjustment in future preparation. 监控所有供应的食物和审查适当调节损耗。 7、Ensure the proper handling and storage of food so as to keep spoilage to a minimum. 确保适当的处理和储存的食物，把损坏降到最低。 8、Ensure that the workstations are clean and sanitized and prepare safety procedures are observed by the cooks at all times. 确保中作台的清洁和消毒，留心观察下级们按安全程序备餐。 9、Ensure that all operating equipment is in good working conditions and advise supervisor to raise repair and maintenance request when necessary. 确保所有操作设备处于良好的工作状态和建议上级必要时提出维修和维护的要求。 10、Prepare the framework of training programs for new staff and Cook Trainees and review the training progress and schedule. 准备给新员工培训项目的框架和厨师培训和复习培训进度 11、Assist supervisor in creating new dishes and arranging sample tasting for management. 协助上级主管管理创新菜单和安排样品品尝。 12、Assist supervisor in monthly stock taking activities. 协助上级每月盘点活动。 13、Support ownership and accountability for the profitability of their outlet. 采取所有权和责任制来实现其盈利能力。 14、Perform any other related duties as and when assigned by supervisor. 执行上级分配的其他任何相关职责。

1、Supervise the preparation and production of all hot or cold food items for. 监督所有的备餐情况和生产热或冷的食品。 2、the a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications. 按零点的菜单，确保符合规定的食谱和规范。 3、Understand the basic philosophy of the company. Implement and energize company philosophy in their daily work. 了解公司的基本理念，执行公司理念灌输到日常的工作当中。 4、Determine the required mise-en-place according to the menu orders. 确保备餐所需的食材都是根据菜单的订单。 5、Check the store requisitions prepared by subordinates. Ensure that the received products meet the predetermined quality and purchasing specifications. 检查下属按库房领料单领料，确保收到的货品符合预定的质量和采购规范。 6、Monitor the supply of food items and review wastage for appropriate adjustment in future preparation. 监控所有供应的食物和审查适当调节损耗。 7、Ensure the proper handling and storage of food so as to keep spoilage to a minimum. 确保适当的处理和储存的食物，把损坏降到最低。 8、Ensure that the workstations are clean and sanitized and prepare safety procedures are observed by the cooks at all times. 确保中作台的清洁和消毒，留心观察下级们按安全程序备餐。 9、Ensure that all operating equipment is in good working conditions and advise supervisor to raise repair and maintenance request when necessary. 确保所有操作设备处于良好的工作状态和建议上级必要时提出维修和维护的要求。 10、Prepare the framework of training programs for new staff and Cook Trainees and review the training progress and schedule. 准备给新员工培训项目的框架和厨师培训和复习培训进度 11、Assist supervisor in creating new dishes and arranging sample tasting for management. 协助上级主管管理创新菜单和安排样品品尝。 12、Assist supervisor in monthly stock taking activities. 协助上级每月盘点活动。 13、Support ownership and accountability for the profitability of their outlet. 采取所有权和责任制来实现其盈利能力。 14、Perform any other related duties as and when assigned by supervisor. 执行上级分配的其他任何相关职责。

1、Maintain complete knowledge of restaurant capacity, layout, and operation hours. 完全了解餐厅的座位数 整体布局和营业时间 2、Knowledge on all F&B sold. (cooking method, ingredients, duration etc.) 完全了解餐饮部的产品（烹饪方法，配料，烹饪时间等） 3、Complete knowledge of correct maintenance and use of equipment. 完全掌握设施设备的保养维护与使用 4、Comply with all departmental policies/service procedures. 遵守各个部门的规章制度和服务流程 5、Complete opening & closing side duties as assigned. 完全掌握指定开档收挡的工作内容 6、Organize assigned station and ensure readiness prior to guest arrival. 客人就餐之前工作台应准备就绪 7、Review daily specials, sold out items throughout the shift. 了解全天的的每日特选和售罄的产品 8、Anticipate guests' needs, respond promptly and acknowledge all guests. 提前预知顾客的需求，及时回应客人 9、Be familiar with all services, local attractions to respond to guest inquiries. 应熟悉各种服务，能为客人提供当地特色的讯息 10、Complete all closing reports as assigned and leave duty after reporting to supervisor. 完成当天所有工作，下班应告知主管

1、Produce pastries, cakes, desserts, chocolates, petit fours and ice cream and ensure that they are in compliance with the prescribed recipes and specifications. 在生产糕点，蛋糕，甜品，巧克力，小吃和冰淇淋的过程中确保它们符合规定的配方和规范。 2、Understand the basic philosophy of the company. Implement and energize the company philosophy in their daily work. 了解公司的基本理念，执行公司理念灌输到日常的工作当中。 3、Assist in keeping record on inventory and store all semi-finished and finished bakery products properly so as to minimize spoilage. 协助保持库存量的记录和储存所有半成品以及面包店的成品，把损坏率降到最低。 4、Inspect and maintain all operating equipment in good condition and advise supervisor to raise repair and maintenance request when necessary. 检查和维护所有操作设备在良好的工作环境以及建议主管在必要时进行修理和维护。 5、Keep the work stations clean and sanitized, follow proper safety procedures at all time. 保持工作台的清洁和消毒工作并遵循正规的安全程序。 6、Assist in creating new types of pastries products and desserts. 协助创新糕点产品和甜点。 7、Perform any other related duties when assigned by supervisor. 执行主管分配的其他相关职责

【岗位职责】 1、负责本部门文件的打印、传递及酒店的油印工作。 2、负责酒店外聘人员入职体检及办理就业证、居留证等。 3、负责填写每月考勤卡并协助检查员工的工卡。 5、为培训部做文书工作，记录酒店培训的有关事宜。 6、根据培训安排进行资料的印制工作。 7、生日会及其他员工活动的照像工作。 8、定期更换员工宣传栏的内容。 【岗位要求】 1、本科以上学历。 2、懂得电脑操作，能较熟练地进行中英文打字。 3、有一定的写作能力和应变处理问题的能力。 4、身体健康、精力充沛、五官端正。