【岗位职责】 1. 负责酒店内部网络系统、服务器及终端设备的日常维护与故障处理，确保系统稳定运行。 2. 执行酒店管理软件（如PMS、财务系统等）的安装、配置、升级及技术支持。 3. 监控网络安全，定期检查防火墙、杀毒软件等工具，防范网络攻击及数据泄露。 4. 协助处理各部门员工的IT相关需求，包括账号权限管理、办公设备调试及问题解答。 5. 参与IT设备采购、资产登记及库存管理，定期更新设备台账。 6. 制定并执行系统备份与恢复计划，保障业务数据安全。 7. 配合上级完成其他临时性技术任务或项目。 【岗位要求】 1. 熟悉Windows/Linux操作系统及常见办公软件的安装与维护。 2. 了解计算机网络基础，能独立排查局域网、路由器、交换机等设备常见故障。 3. 具备基本数据库（如SQL Server）维护知识，能执行简单查询及备份操作。 4. 工作积极主动，具备良好的沟通能力和服务意识，能清晰解答非技术人员的疑问。 5. 有责任心，能在压力下按时完成故障响应与修复任务。 6. 学历、经验、年龄不限，具备相关技术认证或实践经验者优先考虑。

【岗位职责】 1、协助工程部做好酒店各类宴会、会议及娱乐活动的现场音响调试与操作。确保音效清晰、平衡，符合客户需求。 2、协助操作数字调音台、音频处理器及麦克风系统保障活动顺利进行。 熟悉所有音响设备的技术状况，学习维修技术。 3、与其它班组或部门协调合作。 【岗位要求】 1、中专及以上文化程度，计算机相关专业。 2、热爱酒店行业，工作认真负责，吃苦耐劳，有较好的协作精神，纪律性强。

岗位职责 　1、负责网络及其设备的维护、管理、故障排除等日常工作，确保公司网络日常的正常运作； 　　2、负责公司办公环境的软硬件和桌面系统的日常维护； 　　3、安装和维护公司计算机系统软件和应用软件，同时为其他部门提供软硬件技术支持； 　　4、解决排除各种软硬件故障，做好记录，定期制作系统运行报告； 　　5、维护数据中心，对系统数据进行备份。 岗位要求 1、有良好的工作主动性强，耐心细致，有责任心，具备团队合作精神。

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays. About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays. About the role: Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property. Forecast technology requirements and upgrades to existing technology to improve effectiveness of installed systems. Execute hotel and corporate systems strategies. What you will do: • Maintain harmonious and professional relationship with all departments and Home Office. • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact(Employee Handbook). • Must have strong interpersonal skills and be able to relate to all levels of management. • Must be able to assist hotel guests with technical requirements and issues. · Actively participate in quarterly Regional Systems meetings and shared ideas and best practices. • Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred. • Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement. • Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. • Establish and maintain user procedures and hardware familiarization for all systems. • Establish and maintain system security procedures consistent with control requirements and corporate policy. • Maintain accurate records of system files; software and hardware issues and service requirements. • Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application. • Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable. What you bring: • Equivalent experience is required. • Two to three years previous experience in luxury brand hotel same position. • Requires reading, writing and oral proficiency in the English language. • Mandarin Speaking and Work authorization in China is a must. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals • An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: • This is a full time position • The schedule depends on operations need

岗位职责 1、全面负责酒店计算机管理系统，确保系统正常运行。 2、负责与其他电脑使用部门之间的协调工作。 3、负责及时解决电脑系统中出现的故障和问题 4、检查酒店电脑系统数据备份，确保数据的安全和有效的保存。 5、负责公司各类客户PC机的操作系统安装、配置、病毒及木马防、查、杀，以及各类办公设备的安装与调试、故障的分析检测、处理修复。 6、保证网络的正常运作（内外网和WIFI）：负责各类网络硬件设备、服务器软硬件的安装配置工作（防火墙、交换机、IP电话语音系统、无线AP、网络打印机等） 7、负责弱电系统及IT工程的建设维护及管理（弱电布线的管理、视频监视、门禁）。 8、负责管理酒店内所有电视、音响、监控、通讯、消防安全设施及其它弱电设备设施的维修保养。     9、管理酒店范围内所有弱电设备设施的安会操作程序和维修保养范围按要求进行。    10、制定弱电设备设施的年度、月度的预防性维修保养计划，提出自己的建议并保证计划按规定的要求和规范按时完成。    11、保证酒店背景音乐、电视节目的正常播放以及电话的畅通。    12、完成日常维修工作指令和按经营需要提出更新改造设备的合理化建议。 岗位要求 1、大专及以上学历，具有2年以上5星级酒店管理经验。 2、有无线电设备装配、修理实际工作2年以上经历，熟悉无线电基本原理，熟悉电子线路。对弱电设备、电子器材、通讯广播器材、计算机技术等有广泛的了解。 3、熟知酒店各项电脑管理系统的原理，熟悉酒店的弱电设备设施和维修服务工作要求，能熟练地对弱电有关设备设施进行维修、保养。 4、具有较强的分析和解决专业问题的能力、预警能力、做正确事的能力和语言文字表达能力。 5、秉公办事，坚持原则，不断创新。工作细致、严谨，具有较强

【岗位职责】 1、负责网络及其设备的维护、管理、故障排除等日常工作，确保公司网络日常的正常运作； 2、负责公司办公环境的软硬件和桌面系统的日常维护； 3、维护和监控公司局域网、广域网，保证其正常运行，确保局域网、广域网在工作期间内安全稳定运行； 4、安装和维护公司计算机、服务器系统软件和应用软件，同时为其他部门提供软硬件技术支持； 5、解决排除各种软硬件故障，做好记录，定期制作系统运行报告； 6、维护数据中心，对系统数据进行备份。 【岗位要求】 1、精通计算机专业知识，具备饭店管理系统的基本知识。 2、有一定的英语阅读能力。 3、能独立解决日常电脑系统出现的各种问题。 4、能进行设备的日常维护。对工作认真负责，保证电脑系统的正常运行。 5、具有一定的组织管理协调能力。