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列表 明细
薪资: 1万-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广西-防城港 食宿:提供食宿

JOB OVERVIEW工作概述•Produces the Annual Revenue Plan in with Executive Committee, Sales and Marketing Budgets and forecasts•与执行委员会商讨制定年度收益计划,销售预算和预算预测•Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved•制定并执行行动计划以确保达到年度收益计划的目标•Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate•分析当前及潜在市场/市场趋势,协调所有销售行为,通过增加生意和提高住房率来保持收益的增长•Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications.•通过与航空公司,旅行社,公司,私人俱乐部和专业协会的合作,在本地市场,国内市场和国际市场中为酒店开拓新的生意,维护老客户。通过私人销售拜访,电话联系和书信联系以维系与会议计划者,潜在客户,公司客户,航空公司和批发商的合同关系。•Creates and implements special programmes to achieve greater productivity through:•制定并执行特殊销售计划以达到:•Increasing average rate提高平均房价•Increasing occupancy•提高住房率•Increasing business volume during difficult periods•在淡季期间增加生意量•Increasing local food and beverage banqueting sales•增加对本地餐饮销售•Manages key accounts•管理核心客户•Oversees the selling and servicing of group business•监管团队销售和服务•Co-ordinates the development of all promotional material•协调所有促销品•Provides direction on and conducts market research•指导和完成市场调查•Monitors competitor activities监控竞争者的行动•Ensures the hotel is represented as an active member of the local community through association membership确保酒店在当地社团和组织中的正面形象•Plans and executes sales trips to major market areas计划和制定对主要市场区域的出差销售拜访Page 3 of 3•Attends major travel functions to promote sales for the hotel参与主要的出差销售拜访以提升酒店的销售•Directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan为销售经理及销售主任监管销售计划,确保达到收益计划的目标•Conducts weekly/monthly reviews of sales personnel activity to ensure targets and sales objectives are being met每周/月回审销售人员的业绩以确保完成销售任务•Produces monthly Sales reports and forecasts制定月度销售报告和预测•Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction与大公司及大企业的会议组织者会面,以确保顾客的满意度•Establishes and continuously updates mailing lists建立和持续地更新邮件列表•Organizes and attends major sales/PR related functions within the hotel组织和参加在酒店内举行的重要销售/公关活动Human Resource Responsibilities 人事职责•Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:与上级和人力资源经理协同工作以确保部门内员工积极的工作表现:•Plans for future staffing needs人力订编•Recruits in line with company guidelines根据公司的指导进行招聘•Prepares detailed induction programmes for new staff准备新员工感受计划的细节•Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation制定全面的,通用的,以客人为中心的部门政策与程序,并督促其执行•Ensures training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs确保销售人员的培训需求分析的执行以及培训计划的制定和执行•Conducts probation and formal performance appraisal in line with company guidelines在公司的指导下对试用期员工和正式员工进行工作表现评估•Maintains up to date staff records and approves leave requests etc保存最新的员工出勤记录和批准员工的休假申请等•Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance指导,劝导和训练员工,以获得建设性的反馈从而提高员工的工作表现•Regularly communicates with staff and maintains good relations定期与员工进行沟通并与员工保持良好的关系Financial Responsibilities 财务职责•Works with the Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include:与财务经理和相关部门经理一起制定和管理部门的预算。工作内容包括:•Assist in the preparation of the annual budget准备部门的年度财务预算•Monitor, analyse and report variations from the budget监控,分析和报告预算的变化•Manages the Department’s expenses管理部门内部的费用•Makes pricing decisions定价Occupational Health and Safety Responsibilities 职业安全和健康职责•Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same了解职业安全和健康的政策与程序并确保所有的工作程序都在职业安全与健康政策的指导下进行,并确保你的下级也是这样做的•Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures了解在工作中的安全和健康的法律,政策和程序•Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly熟悉财产安全,急救和火灾及紧急疏散的程序和安全设备的使用•Initiate action to correct a hazardous situation and notify supervisors of potential dangers对危急的情况做出正确的反映并及时向主管报告潜在的危险•Log security incidents and accidents in accordance with hotel requirements按酒店的要求对安全事件和事故作出记录Drive For Results 达成工作目标•Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals制定有挑战性的目标,以卓越的工作表现完成工作•Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles以持续改善和负责任的态度来达成生意目标,并在遇到任何阻碍时坚持下去Understanding Hotel Operations了解酒店运作•Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information积极地了解与你的部门和酒店相关的最新信息,包括法规方面的信息• Adheres to Hotels , Employee Handbook and Hotel policies遵守酒店行为规范和员工手册及酒店的政策• Demonstrates an understanding of competitors’ major strengths and weaknesses了解竞争者的主要强势和弱点• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable对酒店生意的营运有宏观的认识,对直接促使酒店生意成功和盈利的部门需重点关注Problem Solving and Decision Making解决问题和作决定•Diagnose problems and thoroughly analyse information to guide decision making• 判断问题的所在,并通过对相关信息进行分析以引导做出正确的决定•Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions• 在确定目标和作出理智地决定时先对相在信息作评估和分析Customer Focus 以顾客为中心•Build and maintain positive relationships with all internal customers and guests in order to exceed their needs• 与客户建立并维持良好的关系以便为客人提供超越客人的要求•Take action to address these needs in order to exceed their expectations• 对客人的需求作出反应以超越客人的期望•Create a positive hotel image in every interaction with internal and external customers• 在与内部客人和外部客人的交流中建立一个积极正面的酒店形象• Adhere to hotel brand standards了解品牌标准•Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests• 保持高质量的出品和服务以便在向客人销售酒店服务和设施时说明•Assist guests and escort them to locations within the hotel at their request• 当客人提出请求时,协助和陪同客人到达他要去的酒店区域•Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs• 了解酒店的特别推广计划和活动以便在客人有需求的时候做出回应•Maintain current Hotel information to be able to provide information to guests• 了解酒店目前的所有信息以便向客人提供咨询Implements Procedures which enhance the guest experience• 执行能够提高客人满意体验的工作程序Innovation 创新Generate new ideas and encourage creativity from your staff• 创意新点子和鼓励有创造性的员工•Recognize the need for new and modified approaches• 具有创新和改良意识Teamwork团队协作•Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments• 同事,上级团队和部门间互相帮助,相互信任•Communicate well to ensure effective shift hand-overs• 有效沟通以确保工作顺利移交•Actively participate in and conduct organised meetings• 积极地参加和帮助组织会议•Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication• 以专业和积极的工作态度影响部门内和酒店内的同事,提升团队的士气和高效地完成工作Adaptability适应性•Be comfortable and effective in an environment of ambiguity or change• 在转变和不明确的环境中仍保持高效地工作•Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner• 善于接受新意见并以灵活乐观的方式对工作中出现的挑战予以回应Complete tasks as directed by Management在管理层的指导下完成工作Impact and Influence 影响和改变•Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance• 有说服力地表述你的观点,并与你的下属一起克服阻力实现这个新点子•Build consensus for action and negotiate mutually beneficial solutions to problems• 在工作中取得一致性并商讨出双赢的解决方法Establish influential contacts with suppliers与供应商建立良好的关系Leading and Developing People 领导和发展别人•Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required• 清楚地了解酒店的价值观和生意的方向根据部门目标和重点,认可同事出色表现,需要时表扬有出色表现的同事并在需要时提供管理方面的支持Develop potential of others through coaching and development opportunities to build organization capability for the future• 为有潜力的同事提供指导和给予发展机会,以便他/她在将来可以运用这些组织能力•Conduct regular training sessions to ensure your direct reports are familiar with modifications to departmental S&Ps定期开展课程培训以应对多变的市场Cultural Awareness 了解文化•Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries• 以全球性的意识理解并投入工作;与不同观点、文化和国家的顾客和同事积极合作职责范围:Degree or Diploma. A minimum of one year of relevant experience or equivalent work experience in team management, and 2 – 5 years of relevant experience in customer relations and/or event management in Hospitality or a related service industry, FO Operations experience preferred.学位或文凭,在团队管理方面有至少1年相关或相同的工作经验,并且在酒店业或相关服务行业关于客户关系/会议销售管理方面有2-5年的相关工作经验,有前台操作经验的优先Expected to possess the following skills将具备以下的技能:·    Experience and knowledge of establishing and mentoring an office based sales team经验和知识的构建和指导办公室销售团队的建立·    Experience to Room Division function有客房部职能方面的经验·    Good communication and negotiation skills善于沟通及谈判的能力·    Ability to take initiative, adapt to change, meet deadlines and commitments, and complete tasks and projects as required积极主动,随机应变,如期允诺,并且完成所要求的任务及项目·    Strong organizing skills and planning skills强的组织能力及计划能力·    A high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.有工作政策和程序的高水平知识及在适当的时候有效地向所有人员传达·    Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports具备清晰的及有效的口头和书面表达能力,将获取和传递信息给之客户,工作人员,管理人员及团队人员,产量报告也是如此·    Excellent PC skills (including MS Office)优秀的电脑技能(包含办公软件)

薪资: 8千-1.5万 经验:2年以上 企业类型:经济型酒店/3星级
地区:江苏-南京 食宿:提供食宿

工作职责:1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。【应聘流程】在线测试、视频面试、学历验证、背景调查 任职资格:1 大专及以上学历;2 有酒店行业1年及以上的全面管理经验,24-40岁,连锁酒店或高星级酒店经验者优先;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6 能接受公司1至2年的外派,我们会优先根据您的意向地分配工作地点,如果意向地暂无空缺,我们会就近分配。温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/【专业培训】入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团简介格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。 

薪资: 8千-1万 经验:不限 企业类型:经济型酒店/3星级
地区:江苏-南京

1、寻找有意向的加盟商并洽谈合作相关事宜,包括对接公司提供的项目信息;2、寻找物业信息,如果租赁,与物业业主初步洽谈;如果加盟,与加盟投资人合作谈判;3、负责现场调研物业的地理位置、周边市场条件、建筑结构、面积、业主情况、产权性质等信息。根据项目资料和市场开发所掌握的项目信息,对项目进行审核,评估项目可行性;4、编制项目投资预算报表,可行性分析;5、调研周边公寓及酒店的房价、出租率、经营情况等信息;6、配合执行集团品牌宣传及维护的相关事宜;7、协助加盟推介会的举办,完成客户的邀约,负责加盟意向客户的接待、参观工作,并加深他们对公司发展前景、加盟优势的了解;8、负责竞争对手研究,收集竞争对手的信息,了解竞争对手的优势和不足,对竞争对手做出客观的分析;9、完成上级领导交办的其他事务。 任职条件:1、本科及以上学历,优秀者放宽至大专;2、五官端正,男女不限;3、素质要求:吃苦耐劳,忠诚敬业,有极强的责任心和自律能力;4、能力要求:口齿清晰,具备较好的沟通表达能力、项目洽谈能力;5、2年以上公寓、酒店或连锁行业开发经验,或招商运营工作经验等优先;6、熟悉当地地理环境,储备有一定的项目资源优先。

薪资: 1万-1.5万 经验:3年以上 企业类型:经济型酒店/3星级
地区:全国-全国 食宿:提供住

 【工作内容】1、协助部门经理根据新开酒店项目筹建制定计划,并督导实施;2、管理、安排施工计划和施工任务,督导组内员工执行公司标准,明确施工和工艺要求;3、按考核要求对项目进度、质量考察督导,控制施工工期、质量、成本造价等;4、指导酒店的维护维修;5、协助部门经理进行部门成本预算及控制;6、与各酒店保持良好密切的沟通,及时沟通了解组内同事的工作情况;7、工作完成情况,进行指导; 8、定时定期的对本组员工培训;9、上级交办的其他工作。【任职资格】1、本科及以上学历,工民建相关专业优先,年龄25-35周岁;2、有酒店的建造项目经验,熟悉报批报建的流程;3、精通工期控制、施工工艺、施工质量的管理,精通工程成本的控制;4、优秀的团队合作及管理能力;5、原则性强;6、具有良好的职业道德,较强的沟通、协调能力,具有强烈的责任心,能够承受压力;7、出色的服务意识,全国出差;8、认可企业的核心价值观。【职业发展通道】工程部主管→工程部经理→工程部副总监→工程部总监。

薪资: 8千-1.5万 经验:2年以上 企业类型:经济型酒店/3星级
地区:江苏-南京 食宿:提供食宿

工作职责:1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。【应聘流程】在线测试、视频面试、学历验证、背景调查 任职资格:1 大专及以上学历;2 有酒店行业1年及以上的全面管理经验,24-40岁,连锁酒店或高星级酒店经验者优先;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6 能接受公司1至2年的外派,我们会优先根据您的意向地分配工作地点,如果意向地暂无空缺,我们会就近分配。温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/【专业培训】入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团简介格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。 

薪资: 8千-1万 经验:不限 企业类型:经济型酒店/3星级
地区:全国-全国 食宿:提供住

职位名称:  工程项目经理 【应聘流程】在线测试、初试、复试、背景调查、学历验证 【工作职责】 1、负责区域内新开酒店项目的筹建,为加盟商提供咨询服务; 2、新开项目实地考察后给设计部提供书面依据报告(平面布局现状,附图片、录像、图纸和实际尺寸等); 3、根据硬件标准规范,督导加盟商执行公司标准,明确施工和工艺要求; 4、按考核要求对项目进度、质量巡查督导,进行现场施工指导,控制施工工期、质量、成本等;5、根据项目的验收考核要求,对项目进行竣工验收; 6、指导区域内酒店的维护维修; 7、参与硬件标准规范的完善并提供相应依据; 8、协助开发部对新项目建筑结构、布局考评; 9、上级交办的其他工作。 【任职资格】 1、本科及以上学历,室内装修、装潢、土木工程、工程管理相关专业; 2、熟悉酒店筹建的整个流程,有连锁酒店装修经验者优先; 3、精通施工工期、施工工艺、施工质量的管理,精通工程成本的控制; 4、优秀的团队合作及管理能力; 5、求真务实、原则性强,具有良好的职业道德; 6、较强的沟通、协调能力,具有强烈的责任心,能够承受压力; 7、出色的服务意识,适应出差; 8、认可企业的核心价值观。 【职业发展通道】 工程项目经理→工程部经理→工程部副总监→工程部总监。 【专业培训】 入职后第一个月会安排资深员工一对一的带教。 【薪资框架】 1 一级工程项目经理: 要求:优秀应届毕业生,土木工程、工程管理相关专业。 基本工资:3000-3500,业绩奖金0-1000元。 2 二级工程项目经理: 要求:1年工程项目管理、现场经验。基本工资:3500-4000,业绩奖金0-1000元。 3 三级工程项目经理: 要求:1-2年工程项目管理、现场经验。基本工资:4000-5000,业绩奖金0-1000元。 4 四级工程项目经理: 要求:2-3年工程项目管理、现场经验。基本工资:5000-6000,业绩奖金0-1000元。 5 五级工程项目经理: 要求:3-4年工程项目管理、现场经验。基本工资:6000-7000,业绩奖金0-1000元。 6 六级工程项目经理: 要求:4年以上工程项目管理、现场经验。基本工资:7000-8000,业绩奖金0-1000元。 【员工福利】 1、餐贴:50元/天(不含休息日); 2、洗衣费:10元/天(不含休息日); 3、差旅费:实报实销; 4、通讯费:公司提供手机号; 5、其他:保险、公积金、周年礼物、酒店住宿折扣等。 6、部门活动  

薪资: 1.5万-2.5万 经验:2年以上 企业类型:经济型酒店/3星级
地区:江苏-南京 食宿:提供食宿

岗位职责:1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。【应聘流程】在线测试、视频面试、学历验证、背景调查任职要求:1 大专及以上学历,酒店管理相关专业优先,24-40岁;2 1年以上中高端连锁型酒店店长工作经验或1年以上星级酒店总经理工作经验;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6 能接受公司1至2年的外派,工作地点就近分配,可接受全国外派者优先考虑。温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/【专业培训】入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。

薪资: 1.5万-2.5万 经验:2年以上 企业类型:经济型酒店/3星级
地区:江苏-南京 食宿:提供食宿

【工作内容】1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。 【应聘流程】在线测试、视频面试、学历验证、背景调查【任职资格】1 大专及以上学历,本科学历优先,酒店管理相关专业优先,24-40岁;2 1年以上四星级及以上酒店总经理工作经验;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6能接受公司1至2年的外派,工作地点就近分配,可接受全国外派者优先考虑。 温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/ 【专业培训】入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。 【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监 【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。 

薪资: 8千-1.5万 经验:2年以上 企业类型:经济型酒店/3星级
地区:江苏-南京 食宿:提供食宿

工作职责:1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。【应聘流程】在线测试、视频面试、学历验证、背景调查 任职资格:1 大专及以上学历;2 有酒店行业1年及以上的全面管理经验,24-40岁,连锁酒店或高星级酒店经验者优先;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6 能接受公司1至2年的外派,我们会优先根据您的意向地分配工作地点,如果意向地暂无空缺,我们会就近分配。温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/【专业培训】入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团简介格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。 

薪资: 5千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

可描述职位内容和要求,右边小助手可以为您提供参考范例哦!

薪资: 9千-1.2万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

Manage the daily operation of Communication Department including regular meetings with media, handling press release, preparing and coordinating hotel promotions, managing all promotional printing materials and advertising of the hotel.管理公关部门的每天日常运作,处理新闻的发布,准备和协调酒店的促销活动,管理所有促销印刷品和酒店广告。SPECIFIC DUTIES 工作任务 : Conduct Media Calls 传媒拜访 Regularly conduct proactive media calls to bring to the media the latest information related to hotel promotions and other activities.定期与媒体联络,主动给予酒店的最新资料及促销和其它活动资料。Conduct the media calls in a systematic manner by planning in advance according to the set guidelines and business need.根据业务需要有系统和计划的联络媒体。All media call activities are to be properly documented for future reference and submitted to DOM for review.所有媒体拜访活动需适时的存档,以便将来查看,并需递交市场总监查看。Ensure all enquires are handled promptly and efficiently.确保迅速而有效的跟进所有查询。Be proactive in pursuing opportunities for hotel promotions.主动寻求酒店推广机会。Responsible for planning and organizing media events.筹划组织媒体宴会。 Press Release 新闻发布 To compile and update the press release distribution list.完成和更新新闻稿分发名单。Prepare press release on any hotel promotions and special events or activities and forward to respective media.准备酒店推广、宴会或活动新闻稿,并发送给媒体。Coordinate with local / overseas media to provide information on property promotions and events for featuring in both domestic and international publications.与本地/海外媒体合作,提供酒店推广宴会资料给国内外的出版刊物。 Hotel promotions 酒店宣传 Participate in the planning and coordination of all hotel promotions.参与酒店所有推广活动的计划和运作。Closely work with F&B on all regular promotions and promotional idea.与餐饮部紧密合作,对所有日常的推广和推广思路进行讨论。In charge of the hotel promotional database and responsible for updating the database.负责管理酒店推广数据,并更新数据。 Brochures and Promotional Materials 酒店小册子及宣传资料 Responsible for the design and production of all hotel promotional materials in adherence with the hotel guidelines.依照酒店的标准,负责设计和生产所有的酒店宣传材料。In charge of any photo shooting for promotional purposes。负责任何有关酒店推广照片的拍摄。To ensure that all designs of brochures, flyers, posters and advertising are done accordingly to the hotel guidelines and standards.确保所有宣传小册子、传单、海报及广告的设计都符合酒店的指导标准。To walk through the hotel at least once daily to make certain that all display of the hotel promotional materials are placed properly and are accordingly to the hotel guidelines.每天最少一次巡视酒店内放置的宣传资料,确保都根据酒店规定适当的摆设。In charge of the distribution of all promotional materials and constantly review the current distribution channels and come up with new ideas for enhancement.负责分配的所有宣传材料,并不断审查现行的分销渠道及提出新的思路。 Budget Control 预算控制 Responsible for controlling the cost incurred for all design and production of promotional materials and advertising to avoid any over-spending.负责控制所有设计生产的宣传材料和广告的费用,避免任何超支。Monthly update on the actual expenses for record purposes and put together justification for any variance.每月定期更新实际公费开支以作记录,统一在一起以分辨差异。 Hotel Image 酒店形象 Assist the hotel management in maintaining a positive image of the hotel.协助酒店管理,维持酒店积极正面的形象。Act as the key contact person of the hotel for all media.作为酒店和所有媒体间的桥梁。Responsible for the controlling of any use of the hotel premises for any professional filming or photo shooting arranged by outsiders.负责控制使用酒店的处所进行任何专业拍摄或照片拍摄的安排。Ensure all information related to the hotel is up to date in both external and internal publications and websites.确保所有目前为止的相关酒店每部和外部的出版物和网站的信息。 Train and develop other sales associates 培训及发展其他员工 Coach and counsel associates to ensure timely rectification of performance.锻炼和管理员工确保及时地进行业绩调整。Derive own SMART development plan fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)运用自我的SMART发展计划进行扬长避短。Assist in arranging training for other associates and be active in sharing experiences with others.协助安排其他员工的培训,并积极参与和分享经验。Assist in reviewing the operation procedures regularly and make recommendations on changes to LSOPs.协助进行日常的运作程序回顾,对LSOPs的提出调整建议。 Prepare periodic reports 准备定期报表 Prepare monthly report and other reports according to business needs.根据业务需要准备每月报告和其他报告。 Office Etiquette & Business Ethics 办公室及商务礼仪礼貌 Ensure that all associates in the department are properly dressed in uniforms or business attire and the general appearance are according to the hotel standard.确保部门同事的仪容仪表,着装都符合酒店的标准。Conducting business accordingly to the hotel guidelines and local law按照酒店方针和本地法律来执行商业销售活动。Compliance to the standards set up for the Marketing operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.按照标准维护市场部的运作,包括电话礼仪、按时上班、酒店规定、员工手册和LSOPs。Minimum 3 years work experience in public relations from a sizeable international organization.具有3年以上在大型国际企业的公关经验。Knowledge of local market and business practise.了解本地市场和商业活动情况。Be proactive in identifying leads and convert them into promotional opportunities.积极的审视市场形势,并具有挖掘宣传机遇的洞察力。Ability to comply reports as required using appropriate computer software.具有良好的计算机软件应用的能力,能够处理和制作各种类型的报告文件。Good interpersonal skills.良好的人际交往能力。Ability to analysis different business situations and come up with suggestions on handling the issues.具有分析、建议、处理各种商业形势能力。Ability to communicate effectively with various departments.能与酒店其他部门有效的沟通。

薪资: 7.5千-1万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

Responsible for the successful handling of the market segments that may be assigned to him or her, which may or may not involve guest rooms. Under the general guidance and supervision of the Director of Marketing, maximizes business opportunities, ensures effective communications with clients and ensure efficient coordination with department concerned.负责处理分配好的会议市场,可以包括或不包括房间方面的生意。在市场总监的指导下,最大限度的寻找生意机会,确保和客人的有效沟通及与相关部门的协调。 SPECIFIC DUTIES 工作任务 : Administration 管理工作 Help direct all activities of the EBC department to ensure the smooth running of the department.协助宴会预订部门确保所有活动正常运行。Establishes and maintains the accounts management system.建立并维护客户的管理系统。Responsible for the maintenance of the catering profile database and diary.维护宴会销售数据资料和日常工作记录。Establishes good working relationship within the department and other department.确保本部门和其他部门保持良好的工作关系。 Marketing Planning 市场策划 Assists in preparation of the Marketing Plan.协助进行市场策划。Actively participates in achieving the departmental goals which contribute to the marketing budget.积极参与并完成本部门的预算。Responsible for achieving the departmental goals.完成部门销售指标。 Business Development 发展生意 Closely monitors accounts revenue and business production for Convention Association meetings, corporate meetings and Incentive groups or other market segment as may be assigned.密切留意客户收入及业务情况,如协会会议、公司会议、奖励团体及其他有潜力的市场。Feedbacks on market trends and keeps updated with client relationships and overall business goals through close communication with Sales Managers and Director of Sales.与其他房间销售经理及销售总监保持紧密的沟通,及时反馈市场趋势并保持与客户联系及良好的关系,全面达到销售目标。Maximizes up-selling opportunities whenever possible.尽最大可能的做向上销售。Forecasts group room nights and catering revenue.预测团队的房间夜数和宴会收入。Prepares proposals for convention, corporate meeting, incentive, association meeting groups, social groups or any market segment as may be assigned.为公司会议、奖励团体、协会会议及社会团体的活动以及其他的市场活动准备提案。Handles the negotiation process/enquiries for corporate meetings referred by corporate sales and convention/Association meeting/incentives and corporate meeting groups and social groups as required.根据需要处理公司会议、协会会议及社会团体的业务进程和需求。Closely communicates with concerns eg. Room rate, negotiation progress w/the director of catering.与负责人密切对房价、谈判进程进行协调,并与宴会预订中心总监保持沟通。Conducts site inspections for convention, association meeting, corporate meeting and social clients.带领公司和团队的会议客人参观酒店。Participates in relationship building visitations when necessary.必要时参与建立客户的拜访活动。 Operations 工作运作 Ensures effective communication with clients.确保与客户进行有效沟通。Responsible for the dissemination of group related information to other departments e.g. issues Group Resumes and chairs pre and post-convention meeting.负责发放团队的相关信息给其他运作部门,如团队预定表,会议的总结表等。Maintains close coordination with respective departments on organizers’ requirements, e.g. with Banquet for operation details, etc.根据会议组织者的要求随时与相关部门保持联系,如与宴会部沟通运做细节等。Be visible to organizers and clients during their event/group dates and checks on satisfaction.在活动期间,与会议组织者和客人保持联系,调查满意度。Regularly reviews Master Account postings to ensure postings are correctly done. Reviews bills with organizers regularly so as to eliminate adjustments needed on final invoice.时常回顾主要客户记录,确保客户资料录入的正确性。与会议组织者确认帐单明细并开发票。Maintains close communication with concerned Corporate Sales and Travel and Trade Sales during the process.与相关的房间销售同事保持密切的沟通。Follow through from negotiation until departure for Conventions, Incentives, Corporate Meeting and Association Meeting Groups referred by Travel and Tours Sales, as well as Corporate Meetings referred by Corporate Sales.跟进旅行社销售同事和公司会议销售同事推荐的各种会议活动从合约商谈到活动结束的所有工作。Liaises with clients on finalizing details and gives professional advice on set-ups and planning of functions.对活动的计划和举办向客人提供专业建议,与客户协调确认最终的细则。Establishes and maintains files of major accounts and assists the Catering Secretary in maintaining the accounts management system.建立和维护主要客户的档案,与宴会部秘书共同维护客户管理系统。Accomplish Departmental reports as may be assigned: Sales and Catering Production Report, Daily Occupancy Report, Market Segmentation, Lost Or Cancelled Business Report.完成部门的报表:宴会销售产品报表,每日的入住率报表,丢失生意记录表等。Establishes good working relationships within the department and with other departments.和其他部门建立良好的关系。To perform other duties as assigned by the Division and Department Heads.完成部门领导指派的其他工作任务。 Office Etiquette & Business Ethics 办公室礼节及商业道德 Properly dressed in uniform or business attire with the general appearance according to the hotel standard.根据酒店的标准穿着酒店的制服,保持良好的职业形象。Conducting business accordingly to the hotel guidelines and local law.根据酒店的规章制度及地方法律开展商业活动。Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.依从酒店的各项标准来进行销售运作,包括电话礼仪,准时的作息时间及其他的相关制度等。Minimum 3-year work experience in hotel industry from a sizeable international hotel organization with catering sales / operation experience.3年以上国际同星级酒店的市场销售的工作。Knowledge of local market and business practise.熟悉本地市场活动。Ability to comply reports as required using appropriate computer software.熟悉电脑系统操作并能制作相关报告。Good interpersonal skills.良好的人际交往能力。Ability to communicate effectively with various departments.能良好有效地与其他部门行进沟通。

薪资: 5千-7千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

Responsible for the successful handling of the market segments that may be assigned to him or her, which may or may not involve guest rooms. Under the general guidance and supervision of the Director of Marketing, maximizes business opportunities, ensures effective communications with clients and ensure efficient coordination with department concerned.负责处理分配好的会议市场,可以包括或不包括房间方面的生意。在市场总监的指导下,最大限度的寻找生意机会,确保和客人的有效沟通及与相关部门的协调。 SPECIFIC DUTIES 工作任务 : Administration 管理工作 Help direct all activities of the EBC department to ensure the smooth running of the department.协助宴会预订部门确保所有活动正常运行。Establishes and maintains the accounts management system.建立并维护客户的管理系统。Responsible for the maintenance of the catering profile database and diary.维护宴会销售数据资料和日常工作记录。Establishes good working relationship within the department and other department.确保本部门和其他部门保持良好的工作关系。 Marketing Planning 市场策划 Assists in preparation of the Marketing Plan.协助进行市场策划。Actively participates in achieving the departmental goals which contribute to the marketing budget.积极参与并完成本部门的预算。Responsible for achieving the departmental goals.完成部门销售指标。 Business Development 发展生意 Closely monitors accounts revenue and business production for Convention Association meetings, corporate meetings and Incentive groups or other market segment as may be assigned.密切留意客户收入及业务情况,如协会会议、公司会议、奖励团体及其他有潜力的市场。Feedbacks on market trends and keeps updated with client relationships and overall business goals through close communication with Sales Managers and Director of Sales.与其他房间销售经理及销售总监保持紧密的沟通,及时反馈市场趋势并保持与客户联系及良好的关系,全面达到销售目标。Maximizes up-selling opportunities whenever possible.尽最大可能的做向上销售。Forecasts group room nights and catering revenue.预测团队的房间夜数和宴会收入。Prepares proposals for convention, corporate meeting, incentive, association meeting groups, social groups or any market segment as may be assigned.为公司会议、奖励团体、协会会议及社会团体的活动以及其他的市场活动准备提案。Handles the negotiation process/enquiries for corporate meetings referred by corporate sales and convention/Association meeting/incentives and corporate meeting groups and social groups as required.根据需要处理公司会议、协会会议及社会团体的业务进程和需求。Closely communicates with concerns eg. Room rate, negotiation progress w/the director of catering.与负责人密切对房价、谈判进程进行协调,并与宴会预订中心总监保持沟通。Conducts site inspections for convention, association meeting, corporate meeting and social clients.带领公司和团队的会议客人参观酒店。Participates in relationship building visitations when necessary.必要时参与建立客户的拜访活动。 Operations 工作运作 Ensures effective communication with clients.确保与客户进行有效沟通。Responsible for the dissemination of group related information to other departments e.g. issues Group Resumes and chairs pre and post-convention meeting.负责发放团队的相关信息给其他运作部门,如团队预定表,会议的总结表等。Maintains close coordination with respective departments on organizers’ requirements, e.g. with Banquet for operation details, etc.根据会议组织者的要求随时与相关部门保持联系,如与宴会部沟通运做细节等。Be visible to organizers and clients during their event/group dates and checks on satisfaction.在活动期间,与会议组织者和客人保持联系,调查满意度。Regularly reviews Master Account postings to ensure postings are correctly done. Reviews bills with organizers regularly so as to eliminate adjustments needed on final invoice.时常回顾主要客户记录,确保客户资料录入的正确性。与会议组织者确认帐单明细并开发票。Maintains close communication with concerned Corporate Sales and Travel and Trade Sales during the process.与相关的房间销售同事保持密切的沟通。Follow through from negotiation until departure for Conventions, Incentives, Corporate Meeting and Association Meeting Groups referred by Travel and Tours Sales, as well as Corporate Meetings referred by Corporate Sales.跟进旅行社销售同事和公司会议销售同事推荐的各种会议活动从合约商谈到活动结束的所有工作。Liaises with clients on finalizing details and gives professional advice on set-ups and planning of functions.对活动的计划和举办向客人提供专业建议,与客户协调确认最终的细则。Establishes and maintains files of major accounts and assists the Catering Secretary in maintaining the accounts management system.建立和维护主要客户的档案,与宴会部秘书共同维护客户管理系统。Accomplish Departmental reports as may be assigned: Sales and Catering Production Report, Daily Occupancy Report, Market Segmentation, Lost Or Cancelled Business Report.完成部门的报表:宴会销售产品报表,每日的入住率报表,丢失生意记录表等。Establishes good working relationships within the department and with other departments.和其他部门建立良好的关系。To perform other duties as assigned by the Division and Department Heads.完成部门领导指派的其他工作任务。 Office Etiquette & Business Ethics 办公室礼节及商业道德 Properly dressed in uniform or business attire with the general appearance according to the hotel standard.根据酒店的标准穿着酒店的制服,保持良好的职业形象。Conducting business accordingly to the hotel guidelines and local law.根据酒店的规章制度及地方法律开展商业活动。Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.依从酒店的各项标准来进行销售运作,包括电话礼仪,准时的作息时间及其他的相关制度等。

薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京

 Assume responsibility for the daily operations of the BLD or in any other assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel.     承担餐厅日常营运或其它所分配工作,帮助确保餐厅在酒店框架系统下平稳运营并努力创收。 Assist in working toward positive financial results.       协助部门努力创收。 Assist in ensuring that scheduling is done accurately and in a timely manner.       协助确定本部门的正确工作安排并且及时地执行。 Assist in maintaining a highly motivated and well-trained staff.       协助执行员工激励机制和员工培训。

薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

 Complete the assigned culinary task in a safe and professional manner.  Be responsible for the daily production of high quality food for a given station or outlet。以专业和安全的方法完成工作任务。负责每日为餐厅提供高质量的食品。 Maintain sanitation standards to optimum conditions. Utilize at all times Marriott recipes, use records and production charts.将卫生标准维持在最佳状态。运用所有万豪的烹饪配方和产品图。

薪资: 3千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

 Have knowledge of hotel, hotel associates, and hotel services with hours of operations for all departments’ involved and surrounding areas. Has a thorough knowledge of guestrooms including:  locations, views, amenities, features, types, etc…了解酒店,酒店各部门员工以及酒店各项服务设施及周边地区设施的营业及服务时间。清楚客房的相关信息, 例如位置,景色,提供物品,特色及房间类型等。 Offer the hotel guests the best possible service through courteous and proper phone answering procedures through proper telephone procedures.运用礼貌并适当的电话礼仪接听客人的电话,并对客人提出的合理要求提供最好的服务。 Be an ambassador by promoting the hotel, restaurant, lounge, gift shops, etc.作为酒店,餐厅,酒吧及礼品部等开展的促销活动的代表。 Be able to give accurate directions and information regarding the immediate and metro area.能向客人提供准确的地铁乘坐指示及信息。 Handle all emergencies according to established procedures.能运用相关程序处理所有紧急事件。 Ensure all customer complaints are recorded in the Guest Response Program in a timely and directly professional manner.本着及时坦率的专业态度,确保所有客人的投诉都被记录于客户回访项目中。 Ensure all guests experiencing a problem receive an immediate response along with satisfactory resolved, any promised compensation is delivered and all guests receive appropriate follow up in a timely and professional manner. Practice empowerment!确保对客人所提出的问题都能给以及时满意的答复,以及时和专业的态度完成对客人的承诺并能后续跟进。付诸于行动。 Ensure all individuals designated for follow-up are copied on incident reports and any other pertinent information available.确保对所有个人被委托进行的后续跟进都做好相关记录,并附有所有与之相关的信息。 Each associate is expected to carry out all reasonable requests by the management, which the associate is capable of performing.要求每一个员工在其能力范围内执行所有合理的经营决策。 Constantly updates himself/herself with local activities and current events in order to provide guests with information.对本地所举办的各项活动及会议信息保持不断更新,从而向客人提供实时的信息。 Assist those who are on duty with questions or problems that may arise.  Be able to take ownership of problems and resolve them.帮助有疑问或需要帮助的同事。愿意承担责任并处理问题。 Audits work for accuracy and consistency. Take corrective measures where errors surface and report immediately anything out of the ordinary to the DTS Manager.监督工作的精确性及一致性。当有问题产生时能有效应对,并立即将事情的经过完整的报告给经理。 Schedule the roster according to business needs. Monitors attendance records, sick leaves, overtime, and vacation levels根据工作需要安排班次。管理考勤记录,病假,加班及休假事宜。 Promote and display teamwork throughout the hotel.促进改善与其他部门间的团队协作。 Oversees the operations in the absence of the DTS Manager.当经理不在时,须承担监督所有工作的责任。 Be involved in interviewing, new hire orientation and training.参与面试,入职培训及其他培训工作。 Communicate daily with manager to assure consistency and pass-on of pertinent information.每日与经理交流以保证信息一致性并传达相关信息。 Conducts effective coaching and counseling.制定有效的培训方案及提供培训意见。 Assists the DTS Manager in preparing annual Performance Appraisals.协助经理准备年度员工表现评估。 Establish effective 15-minute training and briefing with associates prior to reporting to stations.建立有效的15分钟培训,并与其他同事交接相关事宜。 Consistently practice the 20 basics.贯彻20条服务精神基本须知。 Establish a good working inter-departmental relationship.与酒店其他部门建立良好的工作关系。 Have knowledge of hotel rates, discounts, and how to handle each.了解并知道如何处理与酒店房价和折扣相关的问题。 Have working knowledge of reservations and PMS procedures.  Know cancellation procedures and walk procedures.了解与预订和酒店所用管理系统相关的工作知识。了解取消预订以及订预定的程序。 Handle all wake-up call requests and repeat information to the guest to ensure proper handling of wake up calls in the morning.处理所有叫醒服务要求,并向客人重复相关信息以确保早上能准时叫醒客人。 Set wake up clock or input as requested as they come in.及时地为客人设定其所要求叫醒闹钟。 Take changes on incoming collect calls or any calls not received by the accounting system and post them in PMS.灵活应对来电,并能将未被记录入客人房帐中的电话费用输入相应房间。 Perform shift closings and be able to identify discrepancies or irregularities in them.维持班组的纪律并认同个人的差异。 Handle fax and messages per outlined procedures.按照程序处理客人的传真和留言。 Attend all scheduled departmental meetings.参加每月部门会议。 Timely submission of assigned projects by management.及时完成经理委派的任务。 Maintain cleanliness and neatness of work area.保持工作环境的干净整洁。 Be familiar with and follow all hotel safety and accident prevention procedures.熟悉并遵守酒店安全防卫条例。 Handle all telephone maintenance and installations accordingly.处理所有电话维修及安装事宜。 Maintain close control and inventory of supplies and equipment. Everything in Working Order (EIWO).监管并保证所有供应品及设备都完好无损。确保所有物品都能正常使用。 Understand and adhere to budgeted wage and hour limitations for staff.了解员工薪酬待遇,并遵守工作时间。

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

岗位职责1.制定本部门预防性维修保养计划有效保障酒店设备、设施安全经济运行完好。2.掌握当班能源消耗及维修费用,确保酒店最大限度的节能、节支。3.推行节能运行计划的实施和运行维修费用预算的控制。4.协助分析工程项目报价单,亲临现场检查施工与工程进度。5.协助工程部经理做好消防,安全工作。6.协助建立完整的设备技术档案和维修档案。岗位要求1.高中以上文化程度;2年以上同岗位工作经验。2.必须掌握机电工程设备的基础知识。3.能充分领会工程部经理的经营意识,能组织和指挥工程部各项工作计划的实施,确保工程部的正常运转。4.有强烈的事业心与责任心和配合精神,秉公办事,不谋私利。5.身体健康,精力充沛。

薪资: 7千-1万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

‍Implement and maintain all Human Resources policies and procedures relating to recruitment, promotions, transfers, personnel administration, industrial and employee relations.执行和维护所有的人力资源在招聘、晋升、调职、人事管理、产业关系和员工关系方面的政策和程序。  SPECIFIC DUTIES 工作任务:  Recruiting supervisory and general     associates招募主管级员工和普通员工  Ensure proper placement of advertisements      when required. 确保在需要时正确地发布招聘广告。  Pre-screen applications. 预审职位申请。  Interview and assess the suitability of      candidates and recommend to respective department heads for selection. 面试和评估候选人的岗位适合性并推荐给相关的部门经理供其挑选。  Source casual labours to cope with peak      business periods. 寻找临时工以应对商业旺季。  College-recruit trainees to supplement      operational needs by maintaining good relationship with hotel schools / vocational institutes. 通过与酒店管理学院/职业学校保持良好的合作关系来招聘实习生补充营运需要。  Monitoring proper processing of associate     movement监督员工变动确保它被正确处理  Check details on Associate Requisition      Form, PAF (Personnel Action Form) raised by department heads against      manning guide before submitting for Director of Human Resources’      signature. 在提交给人力资源总监签署前,检查部门经理提交的与人员编制方针相抵触的员工需求表、人事变动表的细节情况。  Coach Human Resources Officer / Assistant      to ensure accurate and timely update of records on the Human Resources      Management Information System (HRMIS). 指导人力资源主任和人力资源助理以确保人力资源管理信息系统(HRMIS)上的记录被准确和及时的更新。  Keep department heads informed on the      progress of all associate movement. 时时告知部门经理所有有关员工变动的进展。  Administering associate benefits such as     insurances, meals, parking, etc in accordance with hotel’s policies根据酒店政策来管理员工福利,比如:保险,工作餐,停车,等等。  Ensure associates’ compliance to      established guidelines and procedures on associate canteen, locker room,      dormitory, etc.                 确保员工遵守酒店所建立的关于员工餐厅、更衣室和员工宿舍等方面的方针和程序。  Maintain update benefits regulations on all      government mandatory insurance schemes.                 根据政府制定的保险方案来维持员工福利方面的规章不断更新。  Enhancing healthy Associate/Management     relationships加强健康的员工/管理层关系  Responsible for developing staff morals      through the organization of periodic sports and recreational activities. 通过组织定期的体育和娱乐活动来提升员工的士气。  Attend monthly departmental all associates      meetings to actively solicit associate comments and concerns. 参加各部门的月度部门会议来积极听取员工的意见和关心的问题。  Reply associates comments and concerns to      Director of Human Resources with proposal on possible improvements. 以有助改进的建议将员工的意见和关心的问题回复给人力资源总监。  Keep associates informed on HR related      updates and initiatives. 时时告知员工人力资源部的相关更新信息和最新动向。  Assist department heads in resolving      associate grievances. 协助部门经理解决员工不满。  Investigate on disciplinary cases and make      recommendations. 调查纪律处分事件并给出建议和忠告。  Maintain cooperative work relationship with      labour union. 与工会保持合作的工作关系  Ensure compliance with local labour     regulations确保遵守地方劳动规章制度  Keep abreast of all information relating to      Labour Code and inform Director of Human Resources on changes. 与所有有关劳动法的信息保持同步并将任何法规的变动告知人力资源总监。  Training and developing Human Resources     associates培训和发展人力资源部员工  Coach and counsel HR associates to ensure      timely rectification of performance. 指导和忠告人力资源部员工使得他们及时纠正工作表现。  Drive SMART development plan for each HR      associate to fortify strengths and overcome weaknesses. (SMART =      Specific, Measurable, Achievable, Realistic and Timely) 为每个人力资源部员工推动一个符合SMART原则的发展计划,帮助他们增加优势、克服缺点。(SMART=具体的,可衡量的,可达成的,实际的,有时限的)  Empower HR associates to serve and satisfy      internal customers. 授权人力资源部员工服务酒店内部客人并使其满意。  Ensuring overall efficiency of HR department确保人力资源部工作的整体效率  Supervise the day to day running of the HR      department ensuring administration systems and hotel LSOPs are followed      whilst maintaining a high degree of associate satisfactions. 督导人力资源部每天的运作,确保酒店的管理体系和本地标准操作程序都被遵循,同时确保员工对工作有很高的满意度。  Suggest at least two process improvement      proposals every six months to Director of Human Resources for      consideration. 每六个月向人力资源总监提出至少两个关于工作流程改进的建议供其考虑。  Prepare periodic reports准备定期的报告  Be responsible for the control report and      assist Director of Human Resources in producing end of period HR reports. 负责完成管理报告,协助人力资源总监完成阶段末人力资源报告。 

薪资: 8千-1.2万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

可描述职位内容和要求,右边小助手可以为您提供参考范例哦!

薪资: 7.5千-1万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

Responsible for identifying, developing, and managing accounts within specific segments, markets, or geographical territories on behalf of one or more hotels. Maintain or increase current account production for group, transient, and catering business. Manage larger accounts or special markets.代表一家或多家酒店负责确立、发展及管理不同区域、市场及地域的客户。维持及增长团队、散客客户及宴会业务。管理重要大客户或特定市场。 SPECIFIC DUTIES 工作任务 : Manage larger, focus accounts or special segments.管理重要客户或者重点区域。 Identify new or existing markets/accounts that meet property sales strategy.开发适合酒店战略需要的新客户或市场。 Understand or be familiar with the fundamentals of assigned accounts.了解熟悉客户的背景。 Develops a sales plan to generate business from identified markets/accounts制定销售计划 ,从所负责的客户及市场中获得生意。 Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.确认客户的需求、万豪的目标,以及细分市场/客户的市场行为。 Continuously communicates the benefits of the hotel to the customer.保持将酒店所提供的价值传达给客户。 Drives/manages account transient, group and catering production through improved customer loyalty by excellent account management.通过有效的客户管理,提高客户忠诚度及散客、团队及会议的产量。 Negotiates transient rates for assigned accounts.与客户商讨公司散客价。 Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.通过电话咨询、销售拜访、接待客户来访、旅游展会、新闻媒体、市场调查等多种手段拓展新客户。 Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance.获取市场情报:如新的项目、竞争对手的活动、市场动向及表现。 Spends majority of time in face-to-face customer interaction outside of the hotel.分配大部分的工作时间拜访客户。 Sells the benefits of the Sales Centre/property sales and event management.向客户推销宴会销售及服务所带来的价值。 Strives to meet measurable targets and goals, as assigned for individual and team.努力达成个人及团队的目标(可测量)。 Implements training programs to improve sales efficiency and staff development.参加培训课程,提高销售业绩及技能。 Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.了解整个市场的情况汇报- 竞争对手的优势及缺点、 经济趋势和供需关系,以及如何去应对以上情况。 Office Etiquette & Business Ethics 办公室礼节及商业道德 Properly dressed in uniform or business attire with the general appearance according to the hotel standard.根据酒店的标准使用酒店的制服,保持良好的职业形象。Conducting business accordingly to the hotel guidelines and local law.根据酒店的规章制度及地方法律开展商业活动。Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.依从酒店的各项标准来进行销售运作,包括电话礼仪,准时的作息时间及其他的相关制度等。Strong overall sales skills出色的销售技巧Understanding of hotel(s) business mix needs of transient, group and catering business.理解适合酒店需要的散客、团队及宴会生意。Self-confidence, energy and enthusiasm.自信、精力旺盛及热情。Ability to present ideas, expectations and information in a concise, well-organized manner良好的表达及组织能力Excellent interpersonal conflict management skills出色的人际交往能力Software knowledge电脑软件应用知识Sales systems knowledge销售系统知识Understanding and achievement of team and individual goals.清楚及达成个人及团体目标。Effective time management skills高效的时间管理能力Understanding of sales strategies and account profitability清楚销售策略及客户利润最大化。Demonstrated leadership skills领导能力。Demonstrated customer development and relationship management skills发展与管理客户的能力。

薪资: 3.5千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

岗位职责1.按照国家有关规定,对稽核人员审核签章的付款凭证进行复核,办理付款手续。2.负责酒店各项营业收入的现款清点及汇总。3.认真执行轧帐后的复点工作及完成解交。4.及时完成现金收付记帐凭证。5.做好外汇信用卡及外汇支票的帐务处理和记录、管理、核对工作。

薪资: 5千-7千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

 Conduct sales activities and service customers including meeting with customers, handling customer enquiries, preparing business proposals and maintaining a good database and keeping record of all customer contacts, sales calls and business deals.执行销售活动和为客户提供服务,包括拜访客户、掌握客户需求、制作业务计划、根据所有销售拜访收集并完善各项数据。 SPECIFIC DUTIES 工作任务 : Conduct Sales      Activities销售活动 Meet with customers regularly, handling proactive sales calls and reactive sales leads.会见客户,包括销售拜访。Set up personal plans for sales activities including number of calls, call objectives and what accounts to call on.制定自己的销售拜访计划,包括拜访数量、电话拜访及还有计划拜访的客户。Ensure all enquires are handled promptly and efficiently.有效的收集客户的各项需求信息。Meet with in-house guests to build relationship and to obtain guest comments.会见住店客人,建立客户关系并获取客户意见。Meet with key banquet customers to build relationship.会见宴会负责人,建立良好的客户关系。Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc.通过报刊、网络、电视等多种渠道积极收集销售资源。Actively share information on guest comments, both positive and negative.积极收集客人的意见,包括积极的或是消极的。Assist in organizing and participate in all customer events.协助为客人作相关计划和组织活动。Identify new or existing markets/accounts that meet property sales strategy.开发适合酒店战略需要的新客户或市场。Understand or be familiar with the fundamentals of assigned accounts.了解熟悉客户的背景。Develops a sales plan to generate business from identified markets/accounts制定销售计划 ,从所负责的客户及市场中获得生意。Negotiates transient rates for assigned accounts.与客户商讨公司散客价。 Account Management客户管理 To input information related to all accounts into Opera S&C.录入所有客户信息到Opera S&C系统。Manage the Opera S&C database and ensure all information in the system is up to date.管理维护酒店电脑系统资料,并实时更新。Responsible for setting up plans and actions for each account.负责对每位客户制定销售计划。Participate in account review and account audit to ensure that all relevant information is obtained for each of the accounts.对客户的资料进行分析,确保每位客户的信息准确。Prepare Sales Call Reports to record all information on daily sales activities.对每天的销售活动制定有效的销售拜访报告。Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.确认客户的需求、万豪的目标,以及细分市场/客户的市场行为。Continuously communicates the benefits of the hotel to the customer.保持将酒店所提供的价值传达给客户。Drives/manages account transient, group and catering production through improved customer loyalty by excellent account management.通过有效的客户管理,提高客户忠诚度及散客、团队及会议的产量。 Strives to meet      measurable targets and goals, as assigned for individual and team.努力达成个人及团队的目标(可测量)。 Implements training      programs to improve sales efficiency and staff development.参加培训课程,提高销售业绩及技能。 Understands the      overall market - competitors’ strengths and weaknesses, economic trends,      supply and demand etc. and knows how to sell against them.了解整个市场的情况汇报- 竞争对手的优势及缺点、 经济趋势和供需关系,以及如何去应对以上情况。 Office Etiquette & Business Ethics办公室礼仪和职业道德 Properly dressed in uniforms with the general appearance according to the hotel standard.按照酒店标准要求妥善着装。Conducting business according to the Marriott guidelines and local law.遵守酒店规范及本地法律法规进行商业行为。Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.依从酒店的各项标准来进行销售运作,包括电话礼仪,准时的作息时间及其他的相关制度等。 Minimum 2 years work experience in the sales & marketing from a sizeable international organization.2年以上国际同星级酒店的市场销售的工作。Knowledge of local market and business practise.熟悉本地市场。Be proactive in identifying leads and convert them into business opportunities.对销售工作有独特的见解,能找到合适的商机。Ability to comply reports as required using appropriate computer software.熟悉电脑系统以及能制作相关报告。Good interpersonal skills and listening skills.良好的人际交往能力。Ability to analysis different business situations and come up with suggestions on handling the issues.能对不同的生意情况进行分析,听取意见掌握生意。Ability to communicate effectively with various departments.能良好有效地与其他部门行进沟通。

薪资: 3.5千-4.5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京 食宿:提供食宿

 Report to Executive Lounge Manager.向行政楼层经理汇报工作。Ensure executive lounge food setup and cleanliness meets brand standard. 保证行政楼层食品摆放及清洁卫生达到符合品牌标准。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

 To purchase all food, beverage, engineering supplies, equipment and general supplies required by the hotel, ensuring that all purchases conform to the Marriott standards, local hygiene and commodities requirements and department heads’ expectations.采购酒店需要的所有食品、酒水、工程工具、设备及普通物品。确保所有采购物品符合万豪标准,本地卫生法规、商品规格以及符合部门经理的要求。

薪资: 2.5千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

 Knowledge and correct handling of the different types of linen.熟悉并能正确处理各种不同种类的布草。 Ensure proper use of equipment and chemicals.确保正确使用设备和化学剂。Report any faults of equipment to the Laundry Supervisor or Laundry manager immediately.立即向洗衣房主管或经理汇报有关设备故障的问题。Handle guest items with utmost care, to avoid damages, shrinkage, lost buttons etc.细心处理客人衣物,尽量避免损坏、缩水、丢失纽扣等问题。Answer guest calls and handle guest requests in a friendly, efficient manner.用友好的、有效的态度回答客人电话、处理客人要求。Collect guest laundry when requested, ensuring correct room-number is noted. Inspect all items and note any damages, discolour etc. before and after cleaning. Report to the Laundry Supervisor if you don’t know the material of the clothes.  在有要求时收集客人衣物,确保准确记录客人房号。洗衣前后检查所有项目并记录损坏、褪色等,对自己不熟悉的衣料不能擅自处理。According different type of linen to adjust flatwork iron speed when ironing it.熨烫布草时按照不同的布草调节平烫机速度。Take out spotted or damaged linen when found it.在熨烫布草时, 发现有污迹或破损的要分拣出来。According different type of towel to place it.折叠毛巾时, 根据不同的品种叠放。Clean equipment and machine before and at the end of day.结束工作前要清洁机器。Maintain personal grooming as per hotel’s standard.要按照酒店的标准, 保持个人的仪容仪表。 Follow strictly all hotel, laundry and housekeeping departmental policies and procedure to be able to perform duties and responsibilities efficiently and effectively.严格的遵守酒店和客房部的政策和流程有效的发挥到工作中。Carry out other tasks as directed by your supervisors完成你上级交待的其它任务。

薪资: 3千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-南京

岗位职责1.各类冷荤的烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。2.严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料,降低消耗成本。3.负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。4.检查每日餐后的原料消耗,及时申购、补充。5.配合食品检验部抽查菜品及留样品种并进行化验,确保宾客食品的绝对安全。岗位要求1.为人正直,有责任心。2.有2年厨房冷菜工作经验3.身体健康,能吃苦耐劳。

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