岗位职责:
Delight Guest和悦宾客
1.Practice the service culture SHINE with Service Essence Training
对客服务中践行《服务精髓》中SHINE的服务文化要求
2.Ensure that all gym equipment, including cardio and weight equipment (dumbbells, stretching mats, benches) are restored to their original location, cleaned and disinfected, and ready to use the next morning.
确保所有设备在营业之前摆放整齐、擦拭干净，包括毛巾摆放。
3. Water cooler, newspapers and magazines available in the relaxation areas
所有的健身器械必须确保擦拭干净、维护得当及符合安全标准。
4.Clean all headphone sets and TV controls with disinfectant.
房间温度、灯光及音乐系统必须设置好并可以调整到事先设定的程度。
5.Solve the guest complaints with service culture E-Leap within Service Recovery Training
当客人向我们表达不满情绪时及时担负责任，并践行《服务补救》中的E-LEAP服务文化原则
6.Personal grooming, hygiene and courtesy are in line with hotel and brand standards
个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准
7.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
严格遵守服务流程和品牌标准，向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度
8.All towels, water and beverages, fruits, disposable cups, headphone covers and cleaning cloth are in place and replenished as necessary.
所有的毛巾、饮用水、饮料、水果、一次性纸杯、耳机罩、擦拭布必须摆放好，以备补充之用。
9.Remove all used terry and cleaning rags to the laundry area.
开启及检查确认所有的健身设备。
10.Management will ensure all fitness equipment preventive maintenance program is conducted on a regular scheduled basis, to maintain safety standards in accordance to the manufacturer’s operating manual.
管理人员应确保所有的健身器械定期进行预防性维护保养，根据营运说明书来确保安全标准。
11.Develop and maintain a friendly relationship with all hotel guests.
与客人保持友好的关系。
12.Attendant is responsible for pool cleaning, water treatment, pool and beach service and area cleaning.
泳池的清洁，水质的保养，优质的服务，物品的提供，区域的卫生。
13.Maintains daily records for the purpose of providing an up-to-date cleanliness schedule.
完成每日清洁表格的内容。
14.Remove all used terry and cleaning rags to the laundry area.
开启及检查确认所有的健身设备。
任职资格:
Good health
身体健康
Good communication 良好的沟通技能
Pleasant looking 五官端正
Bilingual-English and Chinese.
语言能力—英文及中文
College degree or above
大专及以上学历
1 year of relevant work experience
1年的相关工作经验
Self-starter. 主动
Team-builder. 团队精神
Goals oriented. 目标明确
Positive role model. 以身作则
The Red Cross first aid license
红十字急救证
Life-saving certificate
救生证
The 200 - meter freestyle
200米自由泳
Computer knowledge. 计算机知识
Financial knowledge. 财务知识
Ability to work long hours. 能适应长时间工作
