礼貌有效处理客人和员工报告的问题，如果不能及时找到解决方案，应及时跟踪反馈。
Handles guest and associates enquiries in a courteous and efficient manner, reporting complaints or problems if noimmediate solution can be found, whilst feeding back a prompt follow up.
协助授权使用者操作酒店的信息系统硬件，各种各样的电子元件，和帮助他们使用个人电脑。
To assist authorized users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
确保所有信息系统设备的预防维护得以合适的执行。
To ensure that preventive maintenance required by any I.S. equipment in the hotel is carried out appropriately.
对工作系统提供及时的帮助，并对工作设备进行及时的维修。
To coordinate the timely repair and return to service of any faulty systems or items of equipment.
检查建立和补充信息管理手册以保证对任一信息系统的数据进行备份。
To check on the established procedures to ensure the backup of data in any I.S. system.
建立必要的安全措施并定期监控，以防止广州柏悦酒店的系统、软件、数据及电脑系统遭到非法入侵。
To establish, and regularly monitor, the necessary security measures, physical and systems / software, to prevent unauthorizedaccess to any Park Hyatt Guangzhou computer system and/or data.
确保电脑及相关设备随时都保持正确的数量。
To ensure that all computer and related equipment is accounted for at all times.
联系并维持与软件和硬件供应商的良好关系。
To maintain good working relationships with software and hardware vendors.
