About Four Seasons Hotels and Resorts
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About Four Seasons Hotel Suzhou
Four Seasons Hotel Suzhou is a luxury island retreat fully commanding a 30 acre (12 hectare) private island on the scenic Jinji Lake. Opened in December 2023, the Hotel has over 200 well-appointed rooms, suites and private villas, lush gardens, indoor and outdoor pools offering a lifestyle that is uniquely Suzhou and uncompromising service that is uniquely Four Seasons.
Job Description
The Four Seasons Hotel Suzhou is looking for Assistant Manager – Room Service who shares a passion for excellence and who infuse enthusiasm into everything they do.
We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:
• Commitment to supportive teamwork and open communication
• Responsibility for ongoing enhancement of their skills and performance
• Recognition of personal accountability for their own actions and the outcomes of those actions
• An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company
Job Summary
Plan, organize, control and assist direct the work of employees in the Hotel’s Room Service while ensuring guest satisfaction.
做好计划工作，组织，监管和协助指导酒店送餐部的员工，确保顾客的满意。
Requirements
We are looking for individuals who are strategic, have strong business acumen, good communication, and interpersonal skills.
• College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
大学文凭，酒店/饭店管理专业或具备相关经验者优先考虑。
• At least 2~3 years relevant experience on equal role, preferably in an International luxury hotel.
至少2-3年同等职位的相关经验，国际豪华酒店工作经验者优先。
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
具备相关餐饮服务，成本控制，劳动力控制，维护，销售和清算账单的知识。
• Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills.
具有良好的团队合作精神，多任务处理能力，沟通能力及人际交往能力。
• Strong supervisory and leadership skills.
具有强大的监督和领导能力。
• Possess well-developed leadership and problem solving skills.
具有良好的领导力和解决问题的能力。
• Proficient with Microsoft Office Suite and related software.
熟练使用Microsoft Office套件及相关软件。
• Requires reading, writing and oral proficiency in the English language.
能够流利使用英语进行读写和日常交流。
• Mandarin Speaking and Work authorization in China is a must.
申请该职位须拥有中国地区的工作授权。
Join us and Enjoy…
• An opportunity to build a life-long career with global potential and a real sense of pride in work well done
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability) with discounted meals
• Incentive bonus/ competitive salaries
• Employee service awards
• Annual employee party/ social and sporting events
Learn more about what it is like to work at Four Seasons – Visit us:
Official Website: http://www.fourseasons.com/careers/
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
