岗位职责
Identify sources of group business for the hotel and establish solicitation programs to maximize sales.
确定消息的来源,使酒店的生意取得最好效益。
Help identify sources of individual business and allocate the resources to develop relationships with them.
发展酒店的客户和他们建立良好的关系。
To supervise and monitor the compilation of accurate account information and to ensure this information is kept up to date.
监督和指导正确重要的信息,并保证这些信息的持续更新。
Maintain accurate forecasting for all group/FIT segments and identify valley periods for sales emphasis.
维持团队和散客的正确预测,确定销售在特定时期的销售重点。
Sales Administration — Director and administer the sales program of the hotel.
销售行政部——总监管理酒店的销售流程。
Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.
找准方向制定计划完成团队和散客的销售目标,持续建立跟发展良好的客户关系。
Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
实时评估销售业绩并据此调整销售计划,争取完成计划的目标。Establish travel schedules and monitor travel expenses to optimize sale productivity.
建立销售出差计划,评估出差成本优化销售产出率。
Develop active communication and close rapport with Convention & Incentive Bureau, National Tourist Offices, Airlines, and other sources of sales information and support.
与会展公司,航空公司,旅行社 建立良好的联系。
Plan, establish goals for, and administer outbound sales function to deliver qualified leads to other Hyatt Hotels.
制定并执行集团姐妹酒店间交叉销售提供高质量的生意给姊妹酒店。Develop annual sales department budget and execute the sales programs and activities within it.
制定年度销售目标并为此制定相应计划。
Take full responsibility for representing and managing the Hyatt account management system.
管理凯悦酒店所有客户体系。
Sales Personnel Development —Lead and develop sales personnel.
为销售人员制定个人发展计划。
Recruit, select, train and motivate Sales Department personnel to realize their potential to develop individuals for advancement within Hyatt Hotels and Resorts.
培训,挑选激励销售人员,发现销售人员潜质,给销售人员集团内部发展机会。
Assure understanding of Position Description, goals, and Standards of Performance for Sales Department personnel; and conduct formal bi-annual evaluations and ongoing coaching and counseling.
使销售部的每一位员工了解自己的职责,目标,成绩,一年两次对员工进行评估。
Selling —Manage Key Accounts.
销售——管理重要的客户。
Establish personal sales goals, and be responsible for a representative selection of key accounts.
建立个人销售的目标,并且挑选重要的客户。
In conjunction with other department heads, maximize rooms’ inventory and catering space, identify opportunities for focused sales programs.
与其他部门的领导齐心协力争取更多的生意。
Coordinate group room forecasts and prospects with the Operations department and Revenue department so as to help hotel achieve maximum capacity room use.
与运营部和收益管理部共同调整团队定房,完成酒店内部最大生产力。
Assess margin contribution of group business to maximize contribution form available public space.
估定团队生意,利用酒店的公共空间做出最大化贡献。Communications — Development and maintain effective communication channels.
联系——发展和主张有效的沟通渠道。
Maintain supportive, timely communications with Regional Sales Offices and other Hyatt Hotels.
主张与区域销售办公室及其他凯悦酒店进行密切的联系。
Coordinate communication between Sales Department and operating departments of the hotel. To update operating departments of the hotel to ensure awareness of bookings and sales programs.
调整销售部和酒店内部的其他运营部门的沟通,及时更新酒店内部运营部门的信息和销售部门的流程。
Maintain timely and responsive communication with accounts and prospects.
对公司的前景积极地做出相应的反应。
The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ,该部门有权更改或补充该职位描述。
Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
岗位要求
1.大学专科以上学历,有相同岗位工作经验2年以上。熟悉酒店领域的销售工作。
2.在当地有一定的客户群。
3.有较强的团队合作意识,及强的团队领导能力。
4.熟悉公关营销部的业务,能协调各岗位的工作。
5.形象气质佳。