1. Skilled in the use of techniques and strategies required to deliver training material in a group and one-on-one settings.
熟练使用各项技能,了解各种政策,并能通过各种培训素材在团队中进行一对一培训
2. Demonstrate ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels.
具备与员工建立联系、进行沟通并激励他们提高工作绩效,达到更高水平的能力
3. Demonstrate ability to proactively prioritise needs, put first things first, and effectively manage resources and time.
能够明确事情的优先次序,重要的事情先做,并能有效的管理资源和时间
岗位职责:
1.发展关于确定饭店宗旨和人力资源关于培训和发展的政策的战略。Develop strategies which address hotel guidelines and Human Resources policies on training and development.
根据集团要求制定培训计划,协助人力资源总监保证培训部有效运作。According to Wanda Hotels & Resorts regulation, design hotel training plan, assist DOHR manage hotel training.
2.协助人力资源总监保证培训部有效运作。Assist the Director or HR in creating an effective and efficient operation of Training Department.
制订工具和体系保证培训和发展计划达到饭店目标。Develop tools and systems to ensure training and development programs meet the hotel’s objectives.
3.按照酒店培训计划,实施店内培训,发展培训课程及交叉培训计划。
According to hotel training plan, practise hotel training, and develop training courses and cross training.
4.建立酒店培训档案管理制度和系统,监督执行。Build up hotel training filling system and policy, and ensure that policy can be carried out.
5.协助人力资源总监组织各项员工活动。Assist DOHR organize associates activities.
6.时时展示万达酒店及度假村价值观给员工和所有涉及人员。Show Wanda culture and standard to all associates and related person.
As a senior team leader to direct and work with food and beverage management team and associates to successfully execute restaurant operations; strive to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility.
高级领班的职责是领导班组中直接和食物以及饮料接触的领导,完成餐厅的运行,不断提高员工和领班和客人的满意度,最大的完成销售目标。