Shangri-La Yiwu 义乌香格里拉
Shangri-La Yiwu is located in the city's landmark building—the Yiwu World Trade Center, at the heart of the financial and business district. It is a multifunctional urban complex integrating residential, commercial, office, retail, and entertainment spaces. The main tower stands at an impressive height of 215 meters, a playful nod to the Chinese homophone "Ai Yiwu" (Love Yiwu). Facing the Yiwu International Trade City (Phase 1) across the street, Shangri-La is also adjacent to the International Expo Center and Meihu Stadium.
Floors 9 to 38 of Shangri-La Yiwu feature luxurious guest rooms (with a minimum floor area of 48㎡) and comprehensive serviced apartments (with a minimum floor area of 72㎡). Guests can enjoy panoramic views of the Yiwu River and the International Trade City from their windows.
The property boasts multiple outlets, including Brown Sugar, Mix and Zui Xi Hu・Yue Xiu Wok. Whether it's traditional Western à la carte dishes, a fusion feast blending Chinese, Western, and Japanese flavors, or exquisite Jiang-Zhe cuisine crafted by a master Chinese chef, we offers a culinary experience that will delight every palate.
香格里拉位于城市地标建筑-义乌世贸中心，地处金融商务区核心地带，集住宅、商业、办公、购物、娱乐于一体的多功能城市综合体。主楼楼体高达215米，取自谐音“爱义乌”。香格里拉与义乌国际商贸城一区隔街相望；毗邻国际博览中心及梅湖体育馆。
香格里拉9层至38层，由豪华客房（建筑面积不小于48㎡）及综合型服务式公寓（建筑面积不小于72㎡）组成。入住宾客可凭窗可远眺义乌江江景及国际商贸城。
设有红堂、食尚汇、醉西湖・越绣灶等多个餐厅。无论是传统西式零点，还是中西日式融合美食畅飨，亦或是中国烹饪大师主理精致融合江浙菜，香格里拉总有一款美味惊艳您的味蕾。
We are currently looking for a Duty Manager to join our team.
As a Duty Manager, we rely on you to:
1. Comprehensive knowledge of Shangri-La standard operating policies and procedures.
2. Manage the operation and workflow of guest relations department to maximize guest satisfaction.
3. Manage and guide staff and ensure the implementation of hotel policies and procedures.
4. Receive guest comments, hold daily and monthly meetings and identify areas of service that need improvement.
5. Create a positive and harmonious working environment to promote and develop team spirit.
We are looking for someone who:
1. College degree or above, at least 2 years working experience in the same position.
2. Good image and temperament, proficient in computer operation, with strong English listening, speaking, reading and writing skills.
3. Be familiar with the contents and procedures of various emergency plans, and understand the reception etiquette and etiquette.
4. Dignified appearance, love hotel work, good at communication, good management and coordination skills, able to play a good role in management, leadership and supervision.
5. Pay attention to details, have a sense of responsibility, dare to take responsibility, Thorough organization and supervisory skills proficient in accomplishing the task.
工作概述：
1.全面掌握香格里拉标准操作政策和程序方面的知识。
2.管理宾客关系部的运作和工作流程，使宾客满意度最大化。
3.管理和引导员工并且确保酒店政策和程序的执行。
4.获得客人的意见，举行每日和每月会议并指出服务中需要提高的区域。
5.创造积极和谐的工作环境以促进和发展团队精神。
岗位要求：
1.大专以上学历，有同岗位工作经验2年以上。
2.形象气质佳，精通电脑操作，具备较强的英文听说读写能力。
3.熟悉各种应急预案的内容和程序，了解接待礼仪、礼节。
4.仪表端庄，热爱酒店工作，善于交际，具有较好的管理和协调能力，能够很好的发挥其管理、领导和监督的作用。
5.注重细节，工作有责任心，敢于承担责任，有很强的组织管理技巧，可以高效的完成任务。
If you are the right person, what are you waiting for？ Click the apply button now！
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