Assist Executive Chef or Executive Sous Chef in the running of the kitchen, contributing to the overall success of the outlet in accordance with the hotel’s standards and financial goals.
协助行政总厨或行政副总厨在厨房内的运营,贡献于酒店整体成功,按照公司餐饮指导方针,酒店餐饮水平和财务目标。
Assists in the preparation and updates of individual Departmental Operations Manuals.
协助准备和更新单独部门操作手册。
Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and follow through as necessary.
举办与参加定期的沟通交流会议,确保在必要时部门概述和会议有效协调的进行。
Ensures that all guest contact culinary employees provide exceptional guest service at all times.
确保所有与客人有沟通的厨房员工始终提供卓越的客户服务。
Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
确保员工恰当的为其他部门的内部顾客提供卓越的服务。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
使用礼貌和有效的方式及时处理所有客人及内部客户投诉和询问。然后确保问题满意的解决。
Maintains positive guest and colleague interactions with good working relationships.
保持积极的顾客与同事之间良好工作关系的互动。
Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
通过使用多项技能,多项任务和灵活的调度使员工生产力最大化,从而达到企业财务目标和顾客期望。
Provide timely of Culinary initiatives for Marketing and Public Relations opportunities to increase awareness and ultimately achieve business goals.
提供及时的厨房方案为市场营销和公共关系增加知名度并最终达到商业目标。
Constantly evaluates local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge.
持续的评估本地,国家和国际的市场趋势,供应商和其他酒店/餐厅的运营,以确保酒店自己的运营保持竞争力和前沿。
Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
使用辅助和灵活的方式和其他员工紧密合作,把注意力集中在酒店整体成功和酒店客人的满意度上。
Buys locally available fresh products wherever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items.
尽可能购买本地可用的新鲜产品,并且在有限的菜单内经常更改以保证客人始终被提供各种各样的食物。