JOB DESCRIPTION岗位职责
1. Directly response for the Lobby Bar and Lounge area, ensurea smooth running, profitable operation within the framework of the hotel.
直接负责大堂吧和休闲区域,在酒店框架体系内确保顺利有盈利的运营。
2. Responsible for maintaining the overall welfare of ourassociates by providing them with the training and resources needed to takecare of our guests.
负责给员工提供培训和相关资源来保证对客人的优质服务
3. Achieve departmental budget goals and maximizeprofitability through increased revenue and responsible, efficient costmanagement.
实现部门预算目标,通过增加收入以及有效的成本管理来实现利润最大化。
4. Be responsible for the monthly department Profit and Lossstatement.
负责做好部门月度盈亏财务报表。
5. Be responsible for maintaining outlet safety and sanitationstandards at all times.
负责维护安全和卫生标准。
6. Above all, lead by example through a “hands on” approach tomotivate our associates to excel.
最重要的是通过实例激励我们的员工来执行。
7. Be responsible for the execution of all associateperformance reviews in a professional and timely manner.
负责对所有相关人员的业绩及时的进行审查。
8. Be responsible for all accounting and billing procedures inthe outlets.
负责部门内所有账目和票据手续。
9. Respond to guest inquiries or concerns within 24 hours inwhat is deemed the appropriate manner. Communicate all guest issues immediately to the Director of Food andBeverage.
采取适当的方式对顾客咨询和关心的问题在24小时内答复。就所有顾客的问题立即与餐饮部总监联系。
10. Be aware of competitors in the market and complete acompetition analysis on a quarterly basis.
了解市场上的竞争对手,按季度进行市场竞争分析。