•Responsible for developing a marketing plan for the hotel within the Sales & Marketing department which reflects the strategic objectives of the hotel.
负责为市场销售部有策略的制定符合酒店经营目标的营销计划。
•Responsible for implementing and managing the strategies required to achieve the marketing plan objectives and meet agreed sales revenue targets.
负责管理和执行实现市场营销计划目标所需的相应策略来实现既定的收益目标。
•Perform human resources functions to ensure that colleague are selected, trained, counselled and rewarded to maintain performance standards.
在人力资源管理方面，确保部门员工经过细致的挑选及培训，向员工提供合理的建议并对其进行嘉奖，以保持整个部门的高效运作。
•Maintain a positive community image for self and hotels and remain current on local business trends. Participate in voluntary organisations which are business related.
保持积极正面的社会形象并时刻了解当地的生意趋势。主动参与业务相关的各类组织。
•Plan and develop and implement all systems and processes necessary to ensure the successful consolidation of the Hotels' Sales, Marketing and Reservations.
制定、开发和执行各类必要的工作系统及流程，以确保销售、市场及预订各分部各司其职。
•Direct the development and implementation of the Hotels' consolidated annual sales and marketing plan.
制定并贯彻执行酒店每年的市场营销计划。
•Direct the Sales, Marketing, Reservations and Public Relations Departments within the Consolidated Marketing Office to achieve the objectives laid down in the annual sales & marketing plan in the timeframe specified.
带领销售、市场、预订及公关部按照既定的时间线实现全年的市场营销目标。
•Liaise on a regular basis with the Managers of other departments to provide guidance and share experience for the benefit of WHM.
与其他部门的经理们保持定期联系，为他们提供和分享对九龙仓酒店管理集团有益的指导和经验。
•Undertake duties and special projects as required from time to time by supervisor.
承担岗位职责并完成上级不时要求的特别项目。
•Direct, lead and control the Sales Operation.
领导及管控销售部的运作。
•Direct, lead and control the Reservations Department.
领导及管控预订部的运作。
•Direct, lead and control the Communications Department.
领导及管控市场传讯部的运作。
•Provide guidance, motivation to/and oversee Training programmes for all S&M Colleagues.
为所有市场销售部同事提供指导和激励并监督培训课程的进行。
•Direct and control the Appraisal Procedure.
领导及管控部门人事评估鉴定。
•Ensure the product is effectively displayed in all Distribution Channels.
确保酒店产品确实而有效的在全分销渠道进行展示。
•Instigate a system that provides frequent and relevant market research on clients,
Products, distribution and markets.
建立可以对客户、产品、分销渠道及市场进行频繁和有价值的信息收集的调查机制。
•Plan meetings at a frequency that allows discussion and timely action where necessary.
按照必要的频率召开会议对工作相关议题进行讨论并采取及时的行动。
•Ensure adequate coverage at the major trade shows.
确保对大型旅游贸易展会的精准覆盖。
•Ensure overseas sales trips are effectively planned and co-ordinated to meet stated objectives.
确保海外销售拜访行程经过有效的计划和统筹以使其达到预期的目标。
•Maintain and improve both awareness and image of hotel in its respective markets.
在所在目标市场保持和提高酒店的认知度和形象。
•Assist the RB&E Supervisors of hotel to improve overall marketing.
协助餐饮及宴会主管提高酒店的整体市场表现。
•Liaise with WHM VP Sales & Marketing to ensure effective two-way communication on all issues that affect the hotels’ sales & marketing objectives.
与九龙仓酒店管理集团的市场销售副总裁在酒店市场销售相关事宜上建立有效的双向沟通
•Ensure relevant good information flows both down and up-to subordinates, colleagues and peers alike.
确保上下级之间的信息交流畅行无阻。
•Contribute productively to the EXCOM team.
对执行管理团队做出富有成效的贡献。
•Ensure reports are compiled in a timely and concise manner.
确保各类报表及时而简练的呈递。
•Ensure Sales & Marketing revenues and costs are effectively managed.
确保市场销售部的收益及支出是被有效管理的。
•Ensure that all advertising material, sales collaterals, direct mail, promotional items or press material are compatible with the desired image of the hotels in the marketplace.
确保所有的宣传资料、销售印刷品、直邮信息、促销品或媒体资料是与酒店想在市场上所传达的形象是一致的。
•Ensure that all colleagues, at all times conduct themselves in a professional manner to both internal as well as external contacts.
确保所有部门员工在任何时候，不论对内对外都以专业的姿态接人待物。
•Supervise preparations and definition of the Sales & Marketing Plan and manual for the department and participate in setting up the sales & marketing policies, procedures and objectives.
监督制定市场销售计划和部门手册，并参与到制定市场销售部部门政策、流程以及目标的过程中。
•Determine the corporate/travel trade marketing and sales strategy related to pricing and promoting to meet the objectives outlined in the Sales & Marketing Plan.
确定公司/旅行社板块的与定价和促销推广相关的市场销售策略。以完成市场销售计划中的相应目标。
•Clearly understand and communicate the Corporate Strategic Sales Objectives to the Sales & Marketing team.
清楚的了解公司散客销售策略目标并与市场销售部团队进行详尽的沟通。
•Handle budgets for miscellaneous, sales activities and promotions.
处理各类部门杂项、销售活动及促销推广的预算事宜。
•Actively involved in the recruitment of all members of the Sales & Marketing Team in conjunction with HR.
与人力资源部协作，积极参与所有市场销售部团队成员的招聘过程。
•Identify, retain and develop Talent within the team.
发现、培养并留住部门中的人才。
•Ensure that regular and appropriate communication is carried out with the Global Sales Offices that assist the Hotel Sales & Marketing team in achieving their goals.
确保与全球销售办公室保持定期的良好沟通以便他们可以帮助酒店的市场销售团队实现业绩目标。
•Carry out on-boarding for all Sales & Marketing colleagues.
为所有市场销售部同事提供入职培训。
•Follow the sales and marketing results (accounts’ room night productivity, revenue, etc.) and propose corrective actions if needed.
追踪市场销售业绩表现（客户间夜产量及收益等）并在需要的情况下提供改善措施的建议。
•Maintain and maximize the utilization of all automated sales and reservations systems involved with group business.
在接待团队生意时，确保最大化利用所有销售自动化及预订系统。
•Supervise the existence of an efficient follow-up on all leads to maintain a good relationship and generate group/individual leads for the hotel.
监督实行对所有生意线索的有效持续跟进，以保持与客户的良好关系并为酒店带来更多的团队和单体生意线索。
•Maintain permanent files for all corporate, group and travel trade account with strong room/night potential.
对所有拥有强大间夜潜力的公司、团队及旅行社账户进行永久文件存档。
•Maintain and improve the efficiency of reservation canters, to ensure that information in reservation system’s database is updated. Coordinate such insertions to be realized correctly with the Reservations Manager.
保持并提高预订员的工作效率，确保预订系统中的数据库是实时更新的。与预订经理协调完成额外信息在系统中正确更新的工作。
•Through various tools (e.g. media, social events, gatherings with competition etc.), explore economic data, new developments in certain companies’ structures, new assignments, industrial complexes, new business centres, new projects which all could be of interest and benefit of the hotel and distribute this information to relevant colleague.
通过使用各类工具（如媒体、社交活动、与竞争对手的聚会等）考察收集所有可能会对酒店有所帮助的如经济数据、某些特定公司组织架构上的新变化、新规划、工业综合体、新商业中心、新项目等信息，并将这些信息分配至负责相关领域的员工。
•Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.). Also explore and compare corporate traffic amongst the competition.
密切关注竞争对手酒店的各项变化（如入住率、结构性变化、翻新、特别推广活动、价格促销、市场行为、主题活动等）。与此同时考察和比较竞争对手间的公司协议散客生意流量。
•Propose ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.
为销售拜访、国际旅游贸易展会以及其他推广活动所需的宣传材料提供想法和建议。
•Supervise (and handle when necessary) the group and individual reservation requests. Follow-up the progress of the booked business.
监督（并在必要时接受）团队及散客订房请求。跟进已预订生意的销售流程。
•Set up the corporate rates for local/international companies / travel trade accounts as well as other commercial accounts.
为本地/国际公司/旅行社账户以及其他商业账户设定协议价格。
立即沟通
