MAJOR RESPONSIBILIES 责任概要:
Assist the laundry manager and supervisors in all matters related to the work flow in the guest laundry section.
在客衣服务区能帮助洗衣房经理和督导独立完成所有相关工作。
SPECIFIC DUTIES 工作任务:
1. All items (both uniforms and guest items) must be handled with extremely care to avoid damages.
when in doubt with the proper handling of the items consult your supervisors or manager.
为避免事故的发生,对所有衣物(包括制服和客衣)之操作均应格外小心,如有疑问,要请示督导或经理。
2. Stained or damaged items must be handled correctly.
对有污渍或破损的衣物,应认真正确处理。
3. Have a working knowledge of laundry and pressing equipments used in your job.
能独立地操作相关湿洗和熨烫的机器设备。
4. Use all equipments, tools, chemicals and supplies in the correct and safe manner as explained to
you, to avoid accidents and wastage.
为防止意外事故和浪费的产生,应依据说明要求,正确、安全地操作各种设备、工具、药剂和其他物品。
5. Report any malfunctioning of equipment to your supervisor in order to ensure that all equipment is
in good working order and well maintained.
为保证机器能处于良好的工作状态和得到优质的保养,因此若发现任何设备有异常状况应及时报告上司。
6. Keep the working area clean at all times, as well as the equipment and machines used.
任何时候都要保持工作区域干净整洁,也包括被使用过的机器设备。
7. Maintain personal grooming as stated in the associate’s handbook, to project an efficient,
professional, neat and tidy appearance.
根据《员工手册》印发的要求,修饰个人外表,务必达到一个干净整洁,符合专业要求的职业形象。
8. Take an active role in accident prevention and be knowledgeable in job and fire safety and obey
all related rules.
为预防意外发生,须具备必要的专业知识和消防意识,同时遵守相关的规定。
As a key member of the hotels team this role is responsible for hotel Laundry daily operations and services reporting directly to Linen room / Housekeeping supervisor. Position works with employees to ensure hotel line is washed, dried and ironed. Position strives to ensure guest and employees satisfaction while ensuring able to be maximizing the department productivity and ensure financial performance through tight stock and cost control. This role has a deep understanding and a passion for a five star approach to service delivery, hotel cleanliness and guest satisfaction. As a housekeeping member it is the employee’s responsibility to ensure we always give our guests unique and fabulous options to make the most of their time and their trip to make their stay a unique original experience.
作为酒店团队的重要成员,该职位负责酒店洗衣房的日常运营和服务,直接向布草房/客房部主管汇报。该职位与员工一起确保酒店衣物的清洗、干燥和熨烫。该职位努力确保客人和员工的满意度,同时确保能够最大限度地提高部门生产力,并通过严格的库存和成本控制来确保财务绩效。该职位对五星级服务、酒店清洁和客人满意度有深刻的理解和热情。作为客房部成员,员工有责任确保我们总是为客人提供独特而美妙的选择,使他们的时间和旅行充分利用,使他们的住宿成为独特的原始体验。