MAJOR RESPONSIBILIES
主要职责：
Lead the shift associate to carry out daily security management and fire safety work .Organize skill training to shift associates. Put forward the processing opinion to department of those who doesn’t obey the rules. Deal with complaints (problems) and report it to department in time during his shift.
负责带领班内员工实施并完成日常安全管理和消防防火工作，组织对班内员工进行各类业务培训，对违纪员工向部门提出处理建议，受理当班期间的一切业务投诉（问题）并及时处理和汇报。
SPECIFIC DUTIES
主要任务：
1. Security Operation
防损操作
l Lead the associate to complete all the security work during his shift.
积极带领班内员工开展并完成当班期间的一切业务运作。
l Implement the policy of queuing up, arrange and review work when associates are on and off duty.
执行上、下班列队班前、班后会制度，并认真做好工作安排和点评。
l The duty supervisor will send the work log to the damage control department for review before 08:30.
当值值班督导在08：30之前将各执勤岗位《工作日志》送至防损部呈交防损部经理审阅。
l Supervise the operation of each duty post. Find problems and correct it immediately.
督查各执勤岗位的运作，发现问题立即纠正。
l Inspect the security of each area and fire safety condition. Find problems and correct it immediately.
对酒店各区域的治安和防火情况进行巡查，发现漏洞立即处理和上报。
l Organize skill training for subordinate to improve their skills.
组织班内员工进行各类业务培训，不断促进业务技能的提高和完善。
l Assess and review the work performance of his subordinate.
对属下员工的工作表现进行考察和评估。
l Put forward the processing opinion to department of those who doesn’t obey the rules.
对班内违纪和渎职员工向部门提出处理建议。
l Keep good working relationship with GSM, Engineering on duty and supervisors of other department.
与GSM、值班工程师及其它部门主管保持友好的业务联系。
l Deal with complaints (problems) and report it to department in time during his shift.
受理当班期间的各类业务投诉并及时处理，遇重大问题时请示上司处理。
l Supervise associates to keep regular work schedule and tidy dormitory.
督导班内员工规范作息和宿舍内务整理。
l Communicate and implement every departmental decision.
传达并执行部门的一切工作指令。
l Keep daily work log and shift-changing work.
做好工作日志记录和交接班工作。
l Obey the policy, principle and procedure of hotel.
执行酒店的政策、行为准则及程序。
l Accept the inspection, supervision, management and assessment of his work from his superior.Be responsible for his breach on duty.
接受上司对自身工作的检查、督导、管理和评估。对自身之违纪、失职（渎职）行为负责。
l Complete all the work assigned by superior.
完成上司交办的其它各项工作指令。
2. Complete all the work assigned by superior.
紧急应对
l The arrival of the meeting is urgent.
接到紧急呼叫后立即到达现场。
l In an emergency event occurs, the command all the duty security investigators unified action.Ensure compliance with the requirements of the "local emergency management plan".
在紧急事件发生时，指挥所有当值防损调查员统一行动。确保按“本地危急管理预案”的要求进行。
l And the crisis management team and other departments to coordinate's rescue, evacuation, first aid, search and other activities.Work together with relevant departments to draft the incident report after the incident.和其他部门及危急管理小组协调进行营救、疏散、急救、搜查等活动。事件结束后和相关部门一起起草事件报告。
l Orderly and orderly.
按指示组织有序的疏散。
3. Training and staff activities.
培训和员工活动
l participate in and presided over a day (early/late) department training.
参加并主持每天（早/晚）的部门培训。
l The organization's staff activities.
积极参与酒店组织的员工活动。
4. Grooming and hygiene.
仪容和卫生
l In compliance with the requirements of the health and staffing instrument.
遵守酒店关于卫生和员工仪容仪表的要求。
5. Attendance
出勤
l Be on duty and system of check work attendance
遵守出勤和考勤制度。
6. Company policies and procedures.
公司政策和程序
l The rules and regulations of the civil servants.
遵守员工手册内的列出的规章制度。
7. Environmental protection
环境保护
l The use of circulation or the sale of materials reduces the cost.
循环利用或出售耗材以减少浪费。
l Waste materials that can be recycled.
尽可能的回收废弃物品
l The environmental protection and conservation of environmental protection of the area of water and energy.
根据环保节能的要求节约使用周边区域的水和能源。
8. Guiding principles
指导原则
l We need to apply to the daily work.
将以上要求应用到日常的工作中。
Job requirements:
职位要求：
Working ability:
工作能力：
1.The physical and mental health
身心健康
2.Investigate and write report skills.
调查和撰写报告的技巧
3.Have police or military experience, and have 2 to 3 years working experience in security and service industry, with 5 star hotel working experience.
有警务或军队经历，并有2到3年的保安和服务行业工作经验，有5星级酒店工作经验
4.Good communication skills.
良好的沟通能力
5.Responsible and active.
有责任感，工作积极
6.Leadership and supervision.
有领导和监管能力
7.Good teamwork.
良好的团队合作
Language skills:
语言能力：
1.Fluent in spoken and written mandarin.流利的普通话口语和书写能力
2.Have certain English foundation.有一定的英文基础
Education degree:
教育程度：
1.Professional high school or adult education or above.
职业高中或成人教育以上学历
2.Ability to read and write English and have good oral English.
能阅读并书写英文，并有良好的英语口语能力
Qualification certificate:
资格/等级证：
Fire safety, first aid and security certificate.
消防安全、急救和保安上岗证书
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