Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About Four Seasons Hotel Hangzhou at West Lake
Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.
About the role:
Responsible for safeguarding the hotel assets and financial resources to ensure that all are utilized to maximize hotel profitability. Provide timely and accurate financial information and counsel to hotel senior management and ensure that the hotel operates within all related local and corporate policies and procedures and under the terms of the Management Agreement.
What you will do:
·Maintain close relations with hotel’s/resort’s ownership and internal/external auditors and ensure effective action necessary on all agreed upon recommendations.
·Assist General Manager in establishing policies, rules, internal controls and safeguards.
Support, mentor and develop finance employees for today and the future.
· Maintain harmonious and professional relationship with all departments and Home Office.
·Continuously deliver the highest level of product with respect to financial reporting and analysis, internal control compliance and business management. Ensure this is done with both integrity and accuracy.
·Ensure that bank accounts are opened in consultation with owners with a bank of strong financial standing and if local rating services are available, they should be utilized for verification of financial strength.
·Maintain files on all contracts, leases and agreements and ensure compliance with their requirements; ensure proper authorization has been obtained for all hotel specific contracts (including Engineering), leases and other agreements and competitive bids are on file where applicable and reviewed prior to execution of contract.
·Monitor, control and record all sales, purchases, salaries and expenses of the hotel.
·Closely monitor and effectively manage labor costs; plan vacations effectively and ensure proper service levels are provided with the labor standards, while minimizing OT. Comply with applicable Employment Laws.
What you bring:
Minimum eight year of administrative experience preferably in a hospitality or restaurant related field or other equivalent experience is required
Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software
Good knowledge of Word, Excel and PowerPoint
Has strong interpersonal skills, is able to prioritize and adapt to the changing needs of the operation
Requires basic computer skills for online training
Requires reading, writing and oral proficiency in the English and Chinese language
Has the ability to anticipate and prioritize the needs of the guest proactively
Is energetic and has a professional approach to his/her craft
What we offer:
Competitive Salary, wages and benefits
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Employee service awards
Employee activities
Schedule & Hours:
This is a full-time position
The working hours will primarily be daytime, during weekdays and weekends.
