A background in operation department is required, with preference given to candidates with experience in F&B.
Participate in development and preparation of hotels strategic plan.
Prepare budget and monitor revenues.
Profit and Loss responsibility.
Coordinate with Revenue Management and Sales to maximize occupancy, rates, average check and profits.
Optimize revenue by sales-promoting activities and controlling the Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
Control the duty roster for sub departments guaranteeing the quality as well as considering the highest personnel cost efficiency.
Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity.
Conduct interviews with possible future employees.
Responsible for control of all operational tasks as well as the respective delegation and control.
Re-evaluate work flows to improve and optimize organization.
Implement and evaluate procedures and policies.
Ensure clear communications with all other department heads.
Create Career Development plans for each employee which is part of the Talent Pool or High Potentials.
Regularly organize departmental meetings.
Communicate the strategy and targets of the management to their departmental heads and the line staff and ensuring implementation.
Ensure and communicate up-to-date procedures for all safety relevant measures with Fire & Safety team.
Conduct daily walk through to ensure quality standards and cleanliness in front and back of the house areas.
Control the technical situation of the departments in rooms divisions.
Maintain a high visibility with guests and employees.
Manager on Duty weekdays and weekends.
GM responsibility in his/her absence.
Pre-Opening tasks and responsibilities.
