Job Summary 岗位概述 :
Responsible for managing and supervising all areas of the spa, including its programs, products, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk, spa retail, pool and locker room areas. As a department head, directs and works with the management team and hourly associates to successfully execute all spa operations. Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.
负责整个水疗中心的管理和监督,其中包括项目,产品,服务,日常运作,设施以及员工管理。协调各项水疗中心的服务,其中包括沙龙,护肤,健身,按摩服务,协调预订,前台接待,零售,泳池和更衣室工作。作为一名部门的经理,应指导并与团队共同合作以达到成功的水疗中心的运营。持续的致力于提高顾客和同事的满意度并为部门带来利益最大化。