· Provide a warm and friendly welcome, leadingguests and seating them at their table
提供热情和友好的欢迎,引领客人入座
· Take telephone bookings and maintain a clear and organizedreservations book
接受电话预订并保持一个清晰和系统的预订本
· Assist in the set-up of tables and displays
协助桌椅的摆放
· Maintain and update guest database
维护和更新客人数据库
· Be attentive to guests and resolve theircomplaints where possible, reporting all incidents to Captain
关注客人,在可能的情况下解决客人投诉并向领班汇报所有投诉事件
· Maintain cleanliness of bar tables and surrounding areas, as well as of allmenus
保持酒吧台面和周围区域以及菜单的清洁
· Maintain good working relationship with owncolleagues, and all other departments
与本部门和其他部门同事保持良好的工作关系
· Correct preparation of all necessary operationalmaterial in the back office
准备好所有运作所需的物品
· Learn safety, sanitation and hygiene policies
学习并了解安全,环境和个人卫生政策
· Ensure the restaurant is ready to receive guestsprior to opening and that tables are ready in line with opening standards
确保餐厅在开始营业前做好迎接客人的准备,桌椅的摆放都与标准保持一致
· Carry out any other duties as and when assigned bythe Management of the Hotel
完成酒店管理层安排的其他工作
· Assist other Food & Beverage Outlets in theiroperations within peak times when needed
必要时在高峰期内协助其他餐厅的工作