Job Description 岗位职责:
(1)All Butlers shall review allarriving guests needs and preferences located in GuestHistory.
熟知所有预抵客人客史里的需求与喜好;
(2)Through large amounts of info obtained by alldepartments and consolidated in GuestHistory, provide fast and efficient service to all guests.
通过来自所有部门的大量信息和统一合并输入客史的档案,对所有的客人提供快速有效的服务;
(3)Butler shall inspect assignedguest room and ensure everything in the room is ready foroccupying.
专职管家需检查已排定的客房并确保客房已为客人入住做好准备;
(4)To maintain The Brilliant standard of professionalism,courteously and excellent service to allguests. Though proper training of speaking.
保持柏联的专业标准、周到的服务及为所有客人提供优质的服务。
Quality Required 任职要求:
(1) Excellent service customerconsciousness
具备良好的服务意识;
(2) Fluent in Englishspeaking, listening and writing
具备良好的英语听、说、读、写能力;
(3) Strong will to become oneof us and make a contribution
具有良好的团队合作精神和沟通协调能力;
(4) 2-yearworking experiencein five-star hotels as a clerk in F&B,HSKP or FO
具有五星级酒店餐饮、客房、或前厅2年以上相关工作经历;
Workplace: Bolian Resort & SPA Kunming
工作地点:昆明柏联酒店