Assist the Engineering superior with general hotel and building maintenance and ensure that work is completed to a high standard within your established trade which meets the needs and expectations of your customers. Promotes the desired of working culture on the five winning ways as Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together of InterContinental Hotels Group.
协助工程主管参与酒店及大楼维护,确保工作高标准完成,并达到客户要求和期望。以做 对的事,体现关爱,追求卓越,求同存异,协作共赢五个IHG 的制胜之道来促进工作文化。
Graduated from high school or secondary technology, trained by the power supply department, and obtained the power distribution operation certificate issued by the power supply Bureau.
具有高中以上文化或中技毕业学历,经供电部门培训,取得供电局颁发的配电操作资格证。
At least 1 years experience as a relevant engineering professional in an upscale hotel/equivalent environment
至少一年在高档酒店/同等环境中担任工程部相关专业人员的经验
Master the rules and regulations of power distribution operation and related power transmission and distribution operation
掌握配电操作的各种规章制度和有关输配电操作法规。
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
负责所有与前台相关的活动,如接待、办理入住和退房手续、给客人安排客房、外汇业务以及协助处理客人的问询等。
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Able to read and write simple English.
能够读写简单英语。
Proficient in the use of Microsoft Office and Property Management System.
熟练使用微软办公软件和酒店管理系统。
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
具有高中学历或酒店行政管理,酒店管理或相关的职业证书。
1 year experience in guest / customer service, or an equivalent combination of education and experience.
拥有1年宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景。
岗位职责/职位描述
• Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department
完成食品消耗量报告,并为餐饮管理和财务部复印各种文件。
• Keys revenue journal and distributes to Outlet Mangers and management
编制收入报告,然后分发给餐厅经理和管理层。
• Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure canceled dockets are recorded accordingly
管理餐厅使用的收据,确保收据号的连贯性,登记收据,被取消的收据均记录在案。
• Controls all food and beverage sales by:
通过以下手段控制餐饮销售:
o Correct recording of guest checks on a timely basis
及时正確记录客人的支票
o Performs spot checks on outlet checks used
对餐厅的支票应进行定点抽查
o Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager
所有空头支票,更正和未结算的支票由餐厅的领班或经理审批
o Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
监督自助餐的管理,特别是對现金结算的账单应防止重复使用,确保营业收入的记录。
o Ensure banquet controls are being adhered to
确保执行有效的宴会管理
o Reconciles total outlet sales to total charges
核对餐厅总销售额与总收入是否相符
• Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily
确保所有折扣和杂费项目均附有相关单据列明具体收费项目。所有折扣应遵循财务制度。折扣,杂费及垫付款项应备有总结清单,每天提交给财务经理和总经理审批
• Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
对所有涉及优惠券,证书和凭单的活动均应妥善管理,施行安全措施。
• Audits daily collection of the General Cashiers Summary against the bank in slip
审核每日总出纳的汇总表与存款单是否一致。
• Audits and reconciles advance payments and ensures payments have been applied
审查核对预付款项,确保付款到位。
• Works with General Cashier to check all float totals regularly and keeps control on registers in outlets
与总出纳一起定期检查备用金总额,并保存各餐厅收款机记录。
• Reconciles revenues on a daily basis via back up page
核對每日收入是否与备份相符。
• Performs various special projects as requested and assigned by management
按管理层要求和安排执行各种特殊项目。