BASIC FUNCTION基本职责
Responsible for organizing and distributionof works and direct supervision and co-ordination of all activities of theHouseman as instructed by the Assistant Housekeeper to ensure clean, orderlyand attractive hotel premises during his shift.
负责组织、分配工作,指导监督、协调所有楼层服务员的工作,像助理行政管家指示的那样确保整洁、有序并符合酒店标准.
DUTIES AND RESPONSIBILITIES 职责和义务
1. Supervises and participates inthe activities of Houseman and Cleaners engaged in cleaning all public areasexcept the Kitchen, in accordance with standard procedures and instructions ofthe Assistant Housekeeper.
监督并参与楼层服务员及清洁工的在公共区域的清洁工作(厨房以外),与酒店标准和助理行政管家指示的一样。
2. Checks daily function orders;inspects blocked function rooms and other outlets for the highest standards ofcleanliness and maintenance. Provides plants when appropriate and as requestedby the Banquet Manager to beautify the Function Rooms.
检查每天的工作指示;以高标准的要求检查会议室和其他区域。在适当的及由宴会厅经理要求的时候,提供植物花卉,布置宴会厅。
3. Supervises directly cleaning ofhouseman ensures that standard procedures are followed; corrects mistakes/inadequacies.
监督楼层服务员的直接清洁工作,确保以下标准:改正错误/差异。
4. Attends promptly to complaintsregarding Housekeeping services and equipment and takes necessary correctiveaction.
迅速出席关于客房部服务和设备的投诉,并采取必需的改正措施。
5. Checks cleaning materials andequipment storeroom as to orderliness and completeness of cleaning supplies;controls consumption of cleaning materials.
检查清洁用品和设备储存秩序和完整,控制清洁用品的消耗量。
6. Co-ordinates with otherdepartment line supervisors regarding Housekeeping activities in the publicareas.
与其他部门主管协调客房部在公共区域的工作。
7. Makes record daily ofactivities, problems, trouble reports and other relevant matters.
每天做好工作、出现的问题、困难和其他有关事情的记录。
8. Inspects all garden areas,plants, trees inside and surrounding the hotel ensuring that they are properlymaintained as per hotel standard.
检查所有的园区,植物和酒店的内外树木,确保它们得到适当的保养。
9. Checks all garden tools andequipment as to orderliness, maintenance and completeness.
检查所有的园林工具和设备是否整齐,完好。
10. Submits monthly reports andrecommends measures for the improvement of garden maintenance.
呈报每月的报告和推荐园区的进一步保养措施。
11. Trains staff in maintaininghigh standard of service and maintenance of all public areas.
培训员工保持高标准的服务及对公共区域的维护。
12. Performs other related jobsthat may be assigned.
履行其他可能被安排的相关任务。