Position Summary职位概述
The
Director of Food & Beverage, under the general guidance and supervision
of the Director of Operations and within limits of established Hilton hotel
policies and procedure, and the Food & Beverage Manual, he / she will be
fully responsible to establish all operation procedures. This role will take
the necessary actions to guide managers in all activities and staff of the
concerned department, establishing and maintaining the highest level of
quality, training, motivation, etc. according to established guidelines.
在总经理的监督和指导下按照希尔顿酒店的标准,程序和餐饮手册,餐饮部总监要对所有相关操作行为和员工负责。建立和维护最高标准的质量,培训,动机,等。遵循以有的指导方针。
1.
Determine operational
policies and standards on all Food & Beverage matters at hotel level.
确定酒店所有餐饮事务的运营政策和标准。
2.
Establish standards of
Food & Beverage sales, trends and inventories.
建立食品和饮料销售标准,趋势和库存。
3.
Recommend changes or
innovations in policies, procedures and equipment.
对政策、程序和设备的变更或创新提出建议。
4.
Confer with the
Management on reports, forecast budgets, policies and future planning.
与管理层就报告、预测预算、政策和未来规划进行协商。
5.
Review price, sources of
supply, Food & Beverage sales, trends and inventories.
审查价格,供应来源,食品和饮料销售,趋势和库存。
6.
Ensure top quality food
and service to have complete guest satisfaction.
确保高质量的食物和服务,使客人完全满意。
7.
Inform the Management on
sales, submit monthly financial statements and comments on the operation.
向管理层汇报销售情况,提交月度财务报表和对经营的意见。
8.
Ensure that goals are
achieved as outlined in the profit budget.
确保目标按照利润预算的要求完成。
9.
Ensure that maximum
departmental profit is achieved.
确保部门利润最大化。
10.
Ensure that the
department operates within the budget.
确保部门在预算范围内运作。
11.
Ensure that all licenses
for the entire department is approved and available.
确保整个部门的所有许可证都得到批准和可用。
12.
Oversee all supplies and
services engaged by the department.
监督部门的所有供应和服务。
13.
Meet purveyors to learn
of new products or methods.
与供应商会面,了解新产品或新方法。
14.
Ensure that all employees
are trained to Hilton international standards.
确保所有员工都接受过希尔顿国际标准的培训。
15.
Review departmental
programs to ensure development of future departmental heads.
检讨部门计划,以确保未来部门主管的发展。
16.
Review regular career
paths with the General Manager and Director of Operations.
与总经理和运营总监一起回顾定期的职业发展道路。
17.
Ensure that the staff is
highly disciplined, motivated, friendly and well mannered.
确保员工纪律严明,积极主动,待人友好,彬彬有礼。
18.
Ensure awareness of
trends, practices and equipment in food and beverage preparation and service.
确保了解食品和饮料准备和服务的趋势、做法和设备。
19.
Aware of what the
competition is doing the make sure price comparisons are up to date at all
times. 了解竞争对手在做什么,确保价格比较在任何时候都是最新的。
20.
Maintain the highest
standard of personal professional image, conduct, knowledge and skills
related to your job responsibilities.
保持与工作职责相关的最高标准的个人职业形象、行为、知识和技能。
21.
Establish and maintain
effective employee relations at all times.
建立并维护有效的员工关系。
22.
Maintain professional
business confidentiality.
保持专业的商业机密。
23.
Participate in or execute
any other tasks that may be assigned by the Management within the scope of
the company’s business.
参与或执行管理层在公司业务范围内可能分配的任何其他任务。
24.
Perform any other duties
as assigned by the General Manager / Director of Operations.
执行总经理/运营总监分配的其他任务
25.
Food & Beverage
mission is established and instilled in all team members.
餐饮部的使命是建立和灌输给所有的团队成员。
26.
Carry out any other
reasonable duties and responsibilities as assigned.
完成分配的其他合理职责。
27. The Management reserves the right to make
changes to this job description at its sole discretion and without advance
notice.
管理层保留在不事先通知的情况下自行决定修改此职位描述的权利。
Specific JobKnowledge, Skill and Ability 工作技能技巧要求:
1. Knowledge of mathematics on the job.
工作中数学方面的知识。
2. Basic computer software knowledge.
计算机基本的软件知识。
3. Necessary food and beverage relatedexpertise.
必要的餐饮相关专业知识。
4. Positive and cooperative spirit. Approachall work with enthusiasm and take advantage of every opportunity to learnskills to improve their work skills.
具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。
5. Excellent adaptability. Be flexible andrespond positively to changes in requirements, including any changes in jobrequirements.
具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情,包括任何工作要求的改变的。
6. Have a strong team spirit to achievethe common goals of the team through cooperation and support for colleagues.
具有较强的团队精神,通过合作及对同事工作的支持达到团队的共同目标。
7. Strong knowledge and skills incatering, meeting and banquet operation.
较强的餐饮及会议,宴会运作方面的知识和技能。
8. Excellent leadership and peoplemanagement skills with additional training skills.优秀的领导和人员管理技能,附加培训技能。
9. Customer-oriented and able toconfidently establish and exceed service standards.以客户为导向,并能够自信地建立和超过服务标准 。
10. Comprehensive knowledge of service,labor control, beverages, maintenance, advertising, computers and finance
.具有全面的关于服务,劳动力控制, 饮料, 维修, 广告, 电脑和财务方面的知识。
11. Excellent interpersonal skills andattention to detail.
优秀的人际处理能力并关注细节。
RequiredQualifications 必要的资历要求:
1. Goodcommand of English (spoken and written).
很好的英文掌握能力(口语和书写)。
2. Fiveto eight years of catering experience / 4/5 star hotel or high standard socialcatering management.
五至八年餐饮经验/四/五星级酒店或高标准的社会餐饮管理。