工作职责 Follow the standard operating procedures and menu requirements to process raw materials properly. 根据菜品加工的操作程序标准和菜单要求，做好原材料的加工。 Keep all raw materials and semi-finished products properly stored. 保管好各种原料及半成品。 Complete ingredient cutting and matching in accordance with menu requirements and quality specifications. 根据菜单的要求和质量规格，完成各菜单的切配。 Guarantee the freshness of all raw materials. 确保原材料的新鲜度。 Complete daily food production tasks as required. 完成每天的各项出品工作。 Master food carving skills. 掌握雕刻的技巧。 Communicate politely with guests and make professional presentation; provide guidance to kitchen helpers including kitchen staff, utility workers and stewards. 对来宾和国内的客人客气地沟通和礼貌地展示，给厨房助手提供指导，包括厨工、厨什和管事员。 Communicate with duty supervisors regarding guest feedback and other operational difficulties. 有关客人意见和其它相关困难时，与你的当值主管进行沟通。 Establish and maintain positive and harmonious working relationships with colleagues. 建立和维持有生气的同事工作关系。 Attend and participate in daily briefings and other meetings as scheduled. 按照预定出席和参与日常简报和其它会议。 Attend and participate in training courses as scheduled. 按照预定出席和参与培训课程。 Prepare food, beverages, raw materials and equipment for service in advance. 提前准备服务用的食物，饮品，原料和设备。 Adhere to hotel and departmental rules, policies and procedures. 执行酒店和部门规则，政策和程序。 Comply with company regulations, health and safety standards, grooming requirements, quality standards and hygiene regulations; complete routine duties and ad hoc assignments. 公司规则和规章、健康和安全、仪容、质量、卫生和清洁、完成相关职责和分派的特别任务。 Be familiar with occupational health and safety policies and procedures, ensure full implementation and supervise subordinates’ compliance. 了解职业健康及安全政策及流程，并在其指导下确保安全贯彻实施，确保直属下属的执行。 Understand duty of care requirements and comply with occupational health and safety regulations, policies and procedures. 理解关怀职责，使其符合职业健康及安全法规、政策及流程。 Be familiar with property safety, first aid, fire and emergency procedures, and operate relevant equipment safely. 熟悉财务安全、急救、火灾及紧急程序，并确保能够安全的使用相关设备。 Rectify hazardous situations and appoint responsible persons under potential dangerous conditions. 更正危险情境，并任命潜在危险状况下的负责人。 Record safety incidents in accordance with hotel requirements. 根据酒店要求，记录安全事故。 Ensure the implementation of hotel fire, health and safety procedures. 确保酒店火灾、健康及安全流程得到实施。 财务回报 Financial Returns Handle social insurance and housing provident fund for employees in accordance with local labor laws. 按照当地劳动法为员工办理社会保险及公积金。 Assist employees and local functional departments in handling various welfare affairs in accordance with local labor laws. 按照当地的劳动法协助员工和当地职能部门办理各种福利事务。 Prepare and handle the settlement of employees' resignation. 准备并办理员工的离职清算。 员工团队 Employee Team Establish and maintain good working relationships with employees. 与员工建立并保持良好的工作关系。 Attend and participate in daily regular meetings and other planned meetings. 参加和参与每日的例会和其它计划好的会议。 Attend and participate in planned training courses. 参加和参与计划好的培训课程。 Understand the responsibilities of other departments and units and cooperate closely with them. 了解其他部门和单位的职责并与其密切合作。 宾客体验 Guest Experience Assist in maintaining the file management system. 协助维护档案管理系统。 Answer incoming calls, transfer calls, redial or take messages. 接听来电，进行电话转接、重拨或留言。 Handle daily work inquiries. 处理日常的工作询问。 Arrange various appointments and meetings, and book meeting rooms. 安排各类约见及会议，预定会议室。 Maintain a high degree of confidentiality for all matters at all times. 对于任何事物应一贯保持高度机密。 Proficiency in and master office automation software. 熟练运用办公自动化软件并掌握。 Ensure that employees and managers understand the rules and regulations of human resources. 确保员工和经理了解人力资源的规章制度。 Ensure that information related to industry regulations can be provided to employees and managers at any time. 确保能够随时为员工和经理提供与行业规定相关的信息。 Maintenance of employee files. 员工档案的维护。 Manage standardized letter replies. 管理标准化的书信回复。 Assist in maintaining a comprehensive, universal and customer-centered set of departmental norms and procedures. 协助维护一套全面的，通用的，以顾客为中心的部门规范和程序。 Timely track changes in local human resources policies and local labor policies, and publicize and implement them. 及时跟踪当地人力资源政策和当地劳动政策的变化，公示及落实。 Track and handle the application for work permits, residence permits and other relevant documents and reports required for foreigners or compatriots from Hong Kong, Macao and Taiwan to work in China. 跟踪办理外国人或港澳台同胞办理就业证，居住证等相关在华工作要求证件及报告。 企业责任 Corporate Responsibility Undertake relevant responsibilities and assigned special projects. 承担相关的职责和安排的特别项目。