岗位职责： 1、根据酒店总体发展战略目标，制定短、中、长期人力资源工作规划，并监督执行，确保人力资源管理体系能够有效实施。 2、建立和完善人力资源管理体系，包括招聘、培训、绩效、薪酬及员工发展等体系的全面建设，制定和完善各项管理规范、制度和流程。 3、根据公司战略发展的需要，制定招聘计划和人员编制预算，满足酒店的用人需求。完善招聘流程，协同用人部门进行有效的人才甄选，确保招聘到合适的人才。 4、建立后备人才选拔方案和人才储备机制，保障人员的质量及适用性，完善公司人才梯队建设。 5、根据公司发展规划和员工培训需求，制定年度、季度、月度培训计划，并分解到月度培训计划，确保员工能够持续学习和成长。 6、组织和协调资源进行培训落实，提高员工的业务能力和综合素质。指导规划员工的职业发展，帮助员工实现个人职业目标。 7、建立适应公司发展的绩效管理与考评体系，并有效地推广实施。协助监督控制各部门绩效评价过程，不断完善绩效管理体系，确保绩效评价的公正性和准确性。 8、根据公司业务开展及人力发展需要，制定和修订公司薪酬福利管理制度，设计公司薪酬体系及福利计划，合理管控人力资源成本。 9、监督部门及酒店员工的福利符合酒店成本最小化管理，确保薪酬福利制度的合理性和有效性。 10、负责员工入职、转正、异动、离职等把关审批，处理劳资纠纷、员工矛盾调解等员工关系问题，建立和谐的劳资关系。 11、策划及组织公司企业文化活动，推动公司内部企业文化建设，提升团队凝聚力和幸福感。 12、负责部门内部人员管理与工作统筹，制定部门工作计划、工作方案，并组织和指导部门员工落实。 13、负责公司各部门及门店人力资源及行政工作的协调和管理，确保各部门之间的顺畅沟通与合作。向酒店行政当局及各部门提供必要的法律支持，避免酒店陷入不必要的劳资纠纷。 14、参与公司重大人事决策，为公司重大人事决策提供信息支持。完成上级领导安排的临时性工作，确保工作的顺利进行。 岗位要求： 1、本科以上学历，有国际品牌酒店相同岗位工作经验2年以上。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备熟练的英语听说读写能力。 5、具备酒店筹开工作经验。 6、管理类专业，接受过系统的人力资源管理理论培训。

-      Prepares the Human ResourceDivision budget and supervise department work according to the budget         制定人力资源部的预算，并督促部门依据预算开展工作。 -      Prepare and supervise the hotelmanning guide to manage labor cost         制定和监管酒店员工编制与人力配置标准以管理人力资源成本。 -      Reduce the financial riskscaused by employment relationship         降低因雇佣关系引起的财务风险。 -      To identify and analyze localsalary welfare level, to ensure treatment provided by the hotel with trade competitiveness.         识别和分析本地薪资福利水平，确保酒店提供的待遇具有同业竞争力。 -      Manage Human Resourcesdepartment assets and insist periodic inventory         管理人力资源部的部门资产并定期盘点 -      Establishes at the property,the IHG HR framework including:         为酒店设立洲际酒店集团的人力资源框架，内容包括：         The organization structure         组织结构         Human Resources Policies & Procedures         人力资源规章制度         Recruitment system         招聘制度         Induction and Orientation procedures         新员工入职培训程序         Training procedures          培训制度         Performance Appraisal system         工作表现评估系统         Transfer & promotion procedures and salary benefit         调任和晋级人事程序及薪酬福利         Develops a hotel succession plan         制定酒店接班人计划。         Designs HR forms, personal files, documents, processes and systems.         设计人力资源表格，档案，文件，程序和系统。 -      Conducts training for managesin HR specialty areas (recruitment; effective roster costing; appraisals, etc )         为经理们提供与人力资源领域相关的培训 (招聘，轮班成本最低化，评估等)。 -      Assist Department Heads incustomizing Job Descriptions         协住部门领导设计职位描述。 -      Develops hotel reward andrecognition system         制定员工奖励制度。 -      Perform the role of adviser,consultant and councilor to management and staff         担当管理层和员工的顾问。 -      Develop strategies to correctoperational problems relating to staff (including absenteeism, turn over,retention, morale etc)          制定纠正与员工相关的工作问题(包括旷工，人员流动，稳定员工队伍，员工的士气等) -      Manage industrial relationsissues of the hotel         管理酒店的劳资问题。 -      Manage the payment and relateditems of hotel social insurance and housing fund according to governmentpolicy.         根据国家政策管理酒店员工的社会保险和住房公积金的缴纳等相关事项。 -      Develop and implementprocedures for handling disciplinary and grievance interviews         制定和实施处理员工纪律和申诉的面谈制度。 -      Establish relationships withexternal organizations including government training agencies; trainingconsultants; private training providers and professional associations         与外部机构建立良好的关系，包括政府培训机构，培训顾问，私人培训供应商和行业协会。 -      Provide advice to the GeneralManager which will assist in the meeting of strategic objectives         为总经理提供建议以便协助酒店实现战略目标。 -      Manage the legal issues of thedepartment         管理部门的法律问题。 -      Respond to requests forinformation from internal and external sources, including Corporate Office         处理来自内部和外部（包括集团办公室）的工作要求。 -      Plan bonus, commission andincentive schemes for relevant staff           为相关员工制定奖金，佣金和奖励方案。 -      Ensures comprehensive andregular staff communication sessions         确保全面的，常规性的与员工交流思想。 -      Prepares efficient workschedules considering the hotel and labor requirements         在考虑酒店和劳力需求后制定高效的工作时间表。 -      Approves leave afterconsidering hotel requirements         在考虑酒店的需求后批准员工休假，请假等。 -      Manage staff dormitory andstaff restaurant facilities.         管理员工宿舍、员工餐厅等设施设备。 -      Prepare hotel training plan andbudget, and organize the implement.         制定酒店培训计划和预算并组织实施。 -      Organize staff activities andteam building         组织酒店员工活动和团队建设活动。 -      Encourage and inspire teammembers to provide help to hotel staff, improve staff satisfactions.         运用有创意的方法来激励、鼓舞团队成员为酒店员工提供帮助，提升员工满意度。

Here at The Temple House, we don't do ordinary things. We thriveon the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you'renot just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at The Temple House? The Temple House celebrates Chengdu’s history and looks towards the future through inspired modern design and art. Our House is hidden amongst the laneways of Taikoo Li Chengdu and set on former temple grounds, with 100 intimate rooms and 42 serviced apartments, heritage courtyards, land scaped terraces and a subterranean oasis. It’s an urban sanctuary that surprises anddelights around every corner. Job Overview This role manage a team in nurturing the wellbeing of our peopleand ensures that our team members both enjoy and excel in their work. We striveto create a positive work environment where individuals are not only contentbut also have enriching experiences. We aim to empower our team members todeliver exceptional and genuine experiences to our valued guests. Those whopossess a creative, curious, and passionate nature towards people will findgreat satisfaction in this role. Key Responsibilities Welcome to the core of what being a Learning and Development Manager is all about! Here's the quick lowdown on what you'll do day-to-day: ·       To be responsible for hotel general training andactivity and build and maintain the hotel training system. ·       To assist Director of People & Culture tocreate a proactive working atmosphere that align with THE WAY WE WORK in the department. ·       To assist Director of People & Culture to establishteam members’ individual development plan based on the performance review andarrange corresponding training. ·       To cooperate with all training and activity planset by CSO, to coordinate with the progress of the training schedule, to manageand supervise all department trainers to conduct trainings and achieve traininggoals. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·       At least 3 years working experience of a similarposition. ·       Fluent in both spoken and written English. ·       Excellent in communication and organizationalskills. ·       Excellent in Word, Excel, Power Point. ·       Excellent presentation skills. ·       Eager to learn and share. ·       Be open-minded and creative. The Cherries on Top (Nice-to-Haves): ·       Has experience of independently designing anddeveloping training courses. ·       Has experience of organizing medium-scaled orlarge-scaled team member activities. We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets youapart. If you feel a connection with what we stand for, we're eager to meetyou. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values alignwith your own? Is this the team you've been wanting to join? If your answer isa clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: ·       Dine at our teamdining hall and save on meals! ·       Enjoy COMPLIMENTARYroom nights at all of our hotels b’cause, who doesn’t love to travel? ·       Join our wellnessprogramme and healthy pantry to elevate your mental and physical wellbeing! ·       Enjoy an annual, paidWell-being Leave, a day for you to look after yourself, be healthy and behappy! ·       Benefit fromcomprehensive medical and dental benefits, along with annual medical check-ups. ·       Enjoy an appreciative& supportive culture that allows you to be your best self. ·       Turn up in smartcasual attires and be as comfortable as you can at work! ·       Speak up & put your own ideas into actions. Think differently!

【岗位职责】 1、负责酒店人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系，有效控制员工流动率。 4、制定酒店人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 【岗位要求】 1、大专以上学历，从事酒店人力资源工作5年以上。 2、熟知国家、地区劳动法律法规及相关政策。 3、拥有良好个性与魅力的授课风格，培训技能娴熟。 4、接受过系统的人力资源管理理论培训。 5、有度假酒店或筹开工作经验优先。 该职位为为项目储备，项目地点为江苏、浙江等地。

1. Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme 协助人力资源总监的工作，必要时制定和准备酒店的战略方案，市场规划和目标计划。 2. Manages Human Resource Department, ensuringcompliance with all Corporate, area and hotel policies and procedures; andcurrent local and government regulations pertaining to hosts practices 管理人力资源部，确保所有工作符合公司，地方和酒店的规章制度；符合与员工相关的现行地方和政府规定。 3. Ensures clear lines of communication exist todisseminate information affecting hosts - hosts relations, hosts activities andhotel policies and programme 确保与员工相关的信息交流设有明确的界线﹣员工关系，员工的工作和酒店的规定和计划。 4. Prepares and submits periodic reports formanagement’s use in accordance with Corporate and government requirements, suchas turnover reports, personnel inventories, absenteeism reports, health andsafety, accident reports etc. 根据公司和政府的要求制定并向管理层提交阶段性报告，如员工流动报告，人材储备报告，旷工报告，健康与安全及事故报告等。 5. Maintains and updates files on hosts records,legal documents and other Personnel matters, efficiently and confidentiality 高效，保密的维护和更新员工登记表、法律文件和处理其它人事问题。 6.  Maintains effective communications at all levelsof management and hosts 同各级管理层和员工进行有效的交流。 7.  Assists in maintaining and creating a positiveatmosphere within the hotel that allows for open two way communication thatensures morale and productivity reach the highest possible levels 在酒店内协助保持和营建积极的环境，从而促进开放式的双向沟通，确保员工的积极性和生产率尽可能达到最高水平。 8. Develops and implements recruiting and screeningsystems and procedures in order to attract qualified candidates for positionvacancies 制定和实施招聘和筛选制度与程序，以便吸引合格人选就任空缺岗位。 9. Ensures all new hosts attend the hotel’sOrientation Programme in accordance with Six Senses  guidelines. 确保所有新员工按照六善酒店集团的指导纲要参加酒店的上岗培训。 10. Monitors the administration of the PerformanceAppraisal Programme and acts in an advisory capacity to hotel department headson the process 监督管理员工绩效评定计划，并以顾问的身份为酒店各部门领导就计划的过程提供建议。 11. Participates in the Six Senses ManagementDevelopment and Succession Planning process by recommending candidates asappropriate 参与六善集团管理层发展和接班人计划工作，必要时推荐候选人。 12.  Regularly analyses hotel manpower requirements andrecommends selection and development activities to meet those requirements 定期分析酒店人工需求，对选拔和发展工作予以建议，從而满足酒店对人力资源要求。 13.  Contributes to the development and implementationof improved methods of work and better utilization of hosts in all area 为开发和实施改进工作方法和在各领域更好利用员工提供建议。

1. 负责员工日常招聘工作，建立用工渠道及人才储备库。 2. 负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3. 合理调配度假村的人力资源，并提出有效的建议和意见。 4. 负责各部门人员编制的审核工作。 5. 负责员工人事档案的管理, 及对外公文之草拟和处理。 6. 协助建立度假村人事管理相关制度、员工保险及福利方面的政策。 7. 负责各种人事政策的具体实施及检查工作。 职位要求： 1. 大专以上学历，有相同岗位工作经验2年以上。 2. 熟悉员工的有关法规和条例；掌握教育学、心理学以及度假村管理理论。 3. 熟悉员工的规律、特点和岗位培训工作程序。 4. 了解度假村员工的服务工作规范和质量标准的要求。 5. 具有良好的沟通能力和协调能力。 6. 具有较强的文字综合能力和口头表达能力。 7. 该岗位需每周工作6天

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

岗位职责： 1、在食品成本预算内，最大程度地为全体成员提供美味可口、品类丰富的菜品，同时积极提议和落实各类美食节和员工餐厅活动; 2、负责员工餐厅相关营运成本和费用的控制; 3、确保餐厅和厨房区域干净，卫生，符合当地政策和集团要求的卫生标准; 4、负责员工餐厅的人员管理，包括工作安排、考勤管理、员工培训、绩效考核和人才发展; 5、贯彻和执行酒店和卫生部门指定的卫生和安全标准; 6、熟悉酒店消防和安全程序以及厨房灭火设备的操作; 7、管理人员用餐秩序; 8、管理员工餐厅的固定资产、营运物资，确保达到酒店管理标准; 9、管理员工餐厅化学药剂的使用，确保达到当地规定和集团标准; 10、完成任何其他合理的职责和被指派的职责。 任职要求： 1、2年同岗位工作经验者优先考虑； 2、无私奉献，责任心强，乐于与员工沟通日常用餐感受，并积极调整菜品味道及种类； 3、在成本控制方面有经验或管理技巧； 4、熟练掌握食品卫生标准。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 任职资格 1.有相同岗位工作经验。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。  

【岗位职责】 1、酒店各部门员工的考勤管理工作； 2、对普通员工的工资调整和审核； 3、每月员工工资表及日常员工离职工资表的制作和统计； 4、协助对员工奖惩的审核； 5、员工社保工作和办理员工团体保险及劳动保险加退保及变更手续等具体工作的经办； 6、填报工资报表,并报上级审核； 7、监督、检查人事档案, 以及劳动合同的管理工作。 【岗位要求】 1、大专以上学历，有相同岗位工作经验2年以上； 2、能熟练操作计算机； 3、熟悉劳动法、税法、劳动保护和社会保险、劳动工资、福利等政策、法规； 4、掌握劳动经济学、财务会计及统计等专门知识。

Job Description Assists the Manager of Training & Development in the preparation and implementation of all training programs. Assists the Manager of Training & Development in the preparation of weekly and monthly training schedules and monthly training report. Maintains and updates records of all training programs conducted. Maintains standard of hotel training equipment and training library of resources. Ensures the training area kept clean & tidy. Establishes & maintains effective relations with our associates. Reviews training policies, procedures and practices. Recommends improvement to the Manager of Training & Development. Monitors present and future training trends, practices and system that are beneficial for hotel associates and recommends to the Manager of Training & Development for implementation. Disseminate information regarding training activities, special skill improvement programs. 工作职责 协助培训与发展部经理完成所有培训课程的准备和实施。 协助培训与发展部经理制定周/月培训计划，及准备月度培训报告。 维护并更新所有培训记录。 维护酒店培训设备及培训资源。 确保培训区域保持整洁。 建立并保持良好的员工关系。 研究培训制度、培训程序和培训活动方案。向培训发展部经理提出改进建议。 留意培训的发展趋势，关注对员工有益的培训活动和培训系统，向培训发展部经理提出完善和改进建议。 向员工宣传各项培训活动以及特定的培训课程。   Qualification Diploma in Hotel Management, Food & Beverage, or related field. 2 years related experience, including supervisory experience, or an equivalent combination of education and experience 任职资格 酒店管理，餐饮或相关专业的大专学历。 2年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

【岗位职责】 1、负责员工考勤、假期、工资、员工福利（社保、公积金等）管理。 2、负责员工档案的维护工作。 3、负责人事系统员工信息的日常维护及管理。 4、积极组织各类员工活动。 5、确保遵从国家相关劳动法规。 6、熟知酒店的政策与流程，并保持时时更新。 7、完成上级交给的其他工作任务。 【岗位要求】 1、大专以上学历，有相同岗位工作经验1年以上。 2、能熟练使用办公室软件及人事系统。 3、熟悉劳动法、税法、劳动保护和社会保险、劳动工资、福利等政策、法规。 4、良好的中、英文表达能力及沟通技巧。

工作职责： 1. 协助部门经理按照酒店人员编制标准及薪资标准开展人员招聘工作； 2. 负责组织员工满意度调查并协调部门就调查结果做出行动方案； 3. 协助部门经理跟进行政办需要落实的工作； 4. 做好酒店重大决议及酒店信息资料的保密工作，维护公司稳定性； 5. 配合各部门深入推进培训工作，每月评估效果并根据酒店实际经营情况安排培训时间； 6. 负责酒店员工关系的维护，协助部门经理组织定期员工与管理层的对话以获取员工反馈； 7. 组织员工活动，强化团队文化； 8. 负责处理酒店，员工相关劳动及社会保障事宜； 9. 协助部门经理依法处理员工事务，避免劳动纠纷的产生； 10. 与当地社保部门及人事劳动部门保持良好联系； 11. 负责酒店人事档案管理系统； 12. 负责协助部门经理做好酒店全体员工考勤，假期，工资计算审核； 13. 负责员工入职，离职，升职，调动等人事流程的办理； 14. 配合实施入职培训、酒店培训员培训等技能培训； 15. 负责酒店各部门培训安排和记录；

Perform entry-level humanresources and administrative duties in support of the hotel’s Human Resourcesprograms and philosophies.  Provide basicemployee assistance, often serving as initial point of contact for human resources-relatedmatters. 执行初级的人力资源和行政工作，支持酒店的人力资源计划和理念。提供基础的协助，通常是人力资源相关事宜的首要联系人。 General 通用类 ·        Complete stock takes asrequired 按要求完成库存盘点工作 ·        Control cost and developdepartment purchasing details 控制成本，拟定月度物品采买明细 ·        Fulfil jobs assigned bysuperior 完成上级指派的其他工作 ·        Information relating toindustrial instruments is readily available to all Staff and Managers 为员工和经理提供与行业规定相关的信息 ·        Adhere to time framesestablished by Head Office 遵守总部设定的项目时间表 ·        Maintenance of employee files 员工档案的维护工作 ·        Use email correctly for workcommunication 正确使用邮件进行工作沟通 Talent Acquisition & Early Career Management 人才招募及早期职业管理 ·        Co-ordinate work experienceprograms 协调实习生计划 ·        Manage the on-line recruitmentchannel, through the Hotel Web Site, correct and timely placement of internaland external advertisements 全面负责线上渠道招聘，通过酒店网站管理在线招聘工作, 正确、及时的发布内部和外部的招聘广告 ·        Site inspections for schools,colleges, and universities, maintain the good relationship  拜访学校，学院和大学。维护良好的校企合作关系 ·        Responsible for offlinerecruitment channel (e.g. community recruitment, etc.) 全面负责线下渠道招聘（如社区招聘等） ·        Interview Line employees 面试基础员工 ·        Maintain the activity of Trainees’Club, take the lead to organize intern communication meeting activities 维持实习生俱乐部的活跃度，牵头组织实习生沟通会活动 ·        Assist the external andinternal support, communicate with helper agency and the follow-up work 协助用人部门寻找外部及内部支援，帮工公司沟通及后续工作 ·        Talent data base Management 人才数据库的管理 Training & Talent Development 培训与人才发展 ·        Coaches and counsels staff,providing constructive feedback to enhance performance 向员工提供工作指导、咨询，并提供建设性反馈意见以提高工作绩效 ·        Assist managers in developingwork practices that are in line with OH &S policies. Ensures Hotel’s Fire,Health and Safety Procedures are implemented 协助经理制定符合职业健康与安全条例要求的工作程序。确保酒店消防、健康与安全的程序得以执行 ·        Assists the Director ofTraining & Talent Development and Training Manager in the implementation ofall training programs 协助培训与人才发展总监及培训经理完成酒店培训课程的实施 ·        Tabulate the data showingdepartmental training needs for the Training Manager 将部门培训需求以列表及数据的形式呈现给培训经理 ·        Analyse guest questionnaires,feedback to identify and determine training needs for Hotels & Departments 分析宾客问卷、回馈以确定相关培训需求(酒店/部门) ·        Set objectives and theevaluation system for department training program 为部门培训项目设定目标和培训评估体系 ·        Monitor the progress of theTraining Plan for each department to ensure that the training objectives arebeing achieved 监督部门培训的进度以确保相关目标都已达成 ·        Attend departmental trainingsession and critique performance 参加部门培训并评估表现 ·        Performs teaching duties in aprofessional manner, according to instructions issued by Director of Training& Talent Development and Training Manager 在培训与人才发展总监及培训经理的指导下，以专业的态度进行培训授课 ·        Conducts new hire OrientationTraining including grooming and hygiene, telephone manners and etc as required 按照要求实施入职培训，其中包括：仪容仪表标准、电话接听礼仪等 ·        Conducts Service TrainingProgram as required 按要求实施服务培训 ·        Communicates and coordinateswith other Departments for name lists of participants who will be attendingtraining 沟通协调培训提名的收集与准备。 ·        Assists in coordinating andliaising with Departments or sister hotels concerned on sending staff out forcross-training and exposure 协助部门或姊妹酒店安排员工的交叉培训。 ·        Prepares monthly trainingschedules and monthly training report（Internal/External Training Programsconducted） 准备月度培训计划与报告（内部/外部培训项目） ·        Checks that all lessons are conductedin a professional manner 检查并确保所有课程以专业态度授课 ·        Supervises and evaluates localteachers’ performance together with related feedback from staff & planfuture sessions accordingly 根据课程安排及员工反馈监督并评估本地讲师的授课表现 ·        Assists Director of Training& Talent Development and Training Manager in sourcing for trainingmaterials appropriate to the Hotel staff and responsible for purchasing orhaving materials printed 协助培训与人才发展总监及培训经理准备相应的培训资料并负责资料的采购或印刷 ·        Manage and maintain all updatedrecords of all training programs conducted 管理和维护所有的培训记录 ·         Responsible for managing and caring for theTraining Room, Training Library, training equipment and materials 负责培训教室、培训图书馆、培训设备及资料的管理与维护 ·         Maintains and updates inventories of alltraining materials 维护与更新培训资料的库存 ·        Monitor training programs for：为以下人员监督培训项目的实施 Management Trainees 管理培训生 Hotel School Trainees, etc 学校实习生 ·        Liaise with educationalinstitutions conducting hospitality and training courses 与实施酒店专业培训课程的培训机构保持联系 ·        Maintain current informationand records of suppliers of training resources and materials 维护现有培训资料供应商的信息与记录       On-boarding& Exiting 员工入离职 ·        Conduct exit interviews andprovide feedback on reasons for turnover 组织离职面谈并提供员工离职相关信息的反馈 ·        Assist the staff to deal withthe dimission procedure and the follow-up work 协助员工离职手续的办理及后续工作 ·        Assist line managers in therecruitment, induction, training, development, and succession for levels 3- 6. 协助经理完成3-6级员工的招聘，入职介绍，培训，发展和接班人工作 ·        Prepares and administersdetailed induction program for new staff 制定和执行新员工具体入职培训计划 ·        Assist foreign employees aboutthe visa matters 协助外籍员工签证办理事宜 C&B, StaffRelations & Culture  Delivery薪酬福利,员工关系维护及企业文化缔造 ·        Familiarise yourself with theIHG HR and Training Standards.  Implementproperty policies, procedures relating to training.  Help Staff and Manager awareness of HRPolicies and procedures 熟悉洲际人力资源政策以及培训标准，执行相关培训的政策与程序。同时帮助员工和经理了解人力资源的规章制度 ·        Be in charge of daily HRoperations as overtime & leave request approval, contract extension, HealthCertificate renew, social Insurance, Housing Fund, working meal, etc. 负责日常加班、休假、合同续签、健康证管理、社保、公积金及餐费充值等薪资福利日常事务 ·        Assist the C&B Manager todeal with the work injury case. 协助薪资福利经理完成工伤事务的处理 ·        Conduct the Trainee’scommercial insurance. 为实习生购买商业保险 ·        Responsible for the managementof labor contract/ labor agreement. 负责劳动合同/劳务协议的管理 ·        Provides input for probationand formal performance appraisal discussions in line with company guidelines 按照公司的指导方针进行正式的员工绩效考核和鉴定提供建议 ·        Regularly communicates withstaff and maintains good relations 定期与员工交流思想，保持良好的员工关系 ·        Initiate action to correct ahazardous situation and notify supervisors of potential dangers 对发现的危险情形采取初期行动，并将潜在的危险报告主管 ·        Assist Managers for organizing GM TeaSession, union communication meeting, trade union meeting minutes, love fund,etc. 协助经理组织总经理沟通会、工会小组会议、工会简报、爱心基金等 ·        Assist to follow up theColleague Heartbeat survey 协助跟进员工敬业度调查 ·        The Daily & Monthly maintenanceof HOH 维护心之家园的更新 ·        Encourage staff to be active toattend hotel activities and support organize it 鼓励员工积极参与并协助组织酒店组织的相关活动 StaffAffairs 员工事务 ·        Maintain a current and thoroughknowledge of all staff dormitory systems 全面熟悉了解宿舍所有系统等情况 ·        Assist Staff Affairs Manager forthe implementation of staff dormitory standards and procedures 协助员工事务经理监督员工宿舍各项标准和工作程序的执行 ·        Daily perform dormitory inspections，follow up the related dormitory problems 每日宿舍检查并跟进相关宿舍的问题 ·        Themonthly accounting executive apartments anddormitories deduction details 每月核算高管公寓以及员工宿舍的扣款明细 ·        Perform Room allocations 员工宿舍房间的分配 ·        Inspection and allocations Locker 更衣柜的检查及分配

-       Keep Training facilities and Training materials, ensure the Training room cleanness 妥善保管培训器材和培训资料，确保培训教室的干净整洁 -       Prepare all Training materials and set up the Training room 准备所有培训资料的印刷及培训场地的预定和布置 -       Implement the Hotel Generic Training Course 实施分配到的酒店公共课程 -       Assist Training Manager design the Training course to satisfied the Departmental Training Needs, and ensure the Training effectiveness. 协助培训经理设计，实施为满足部门培训需求的培训课程，确保培训的有效性 -       Assist Training Manager design all Training items, such as poster 协助培训经理制作一切培训相关的设计，如海报等 -       Use the WeChat Platform upload the hotel chapter 使用微信公众平台编辑并发布文章 -       Combine the Monthly Departmental Training Plan and Report, and submit to Training Manager 收集、合并月度部门培训计划、报告，并提交至培训经理 -       Update and maintain all Hotel Training Record 更新、保存酒店全部的培训记录 -       Assist Training Manager organize and coordinate all hotel activities 协助培训经理组织和协调合酒店各类活动 -       Update and maintain the associate cultural wall and all information 更新、维护员工文化墙的信息 -       Collect guests and associates’ feedback for the Training needs analysis 收集客人和员工的问卷和反馈进行分析，以确认培训需求 -       Assist Training Manager to organize and manage the Departmental Trainers 配合培训经理进行部门培训员的组织和管理    -       Understand the Training P&P 熟知培训政策和流程 -       Use the PPT and all software 熟练运用电脑制作文档、电子表格和幻灯片 -       Record all Training activities, and edit activities to album 记录培训活动，并将活动编辑成册 -       Complete the task from Training Manager 完成培训经理安排的其他事项

1、保证员工餐厅按时提供各种菜肴给酒店员工； 2、确保所有食物在准备和制作期间符合所定的标准； 3、确保所有的机器设备及器具的清洁，并能正常工作； 4、监督并确保食品质量和卫生达到最高标准； 5、保持维护所在工作区域的高度整洁。

岗位职责 1、协助员工入离职、调动手续办理。 2、协助酒店员工办理暂住证、健康证等。 3、负责管理更衣室、倒班宿舍分配及日常的管理。 4、负责审核各部门考勤相关工作。 5、办理员工社保和公积金相关事务。 6、协助办公室内部的档案管理及其他文件的送签审核。 7、完成任何其他合理的职责和被指派的职责 岗位要求 1、大专以上学历，有相同岗位工作经验优先。 2、掌握文员工作、文书档案管理、接待礼仪等知识。 3、了解人事、工资、劳动保护、社会保险等政策、法规。 4、具有较好的文字组织能力和语言表达能力，能起草各类文件。 5、熟练掌握办公自动化技能。工作责任心强，有耐心。

岗位职责 1.协助制定酒店年度培训规划和月度培训计划。 2.建立培训资料库，包括图书、日志和所有音像资料。 3.深入部门，了解部门的培训需要，提出可行性教学建议。 4.协助新员工入职培训等培训项目的有效落实。 5.协助开展集团培训课程和员工活动。 岗位要求 1.欢迎应届毕业生应聘。 2.具有良好的沟通能力和协调能力。 3.具有较强的文字综合能力和口头表达能力。 4.熟练的英语表达能力，熟练使用电脑办公软件。

Assist in carrying out various activities of Human Resources Department. 协助开展人力资源部各项活动。 Assist in the management of staff dormitory affairs. 协助管理员工宿舍各项事宜。 Staff recruitment and interview invitation. 员工招聘及面试邀约。 Assist in completing various reports of Human Resources department. 协助完成人力资源部各项报表。

 - 按照工作班次的要求，提前到岗做好卫生、工具及原料的各项准备工作 - 按分工程序保质保量地完成食品加工及制作 - 负责个人分管的各种工具、设备的安全使用和日常保养 - 协助做好餐间服务工作 - 有序的解决工作中的问题并向上级汇报 - 与所有员工保持良好的工作关系以形成一个互助的，和谐的工作气氛 - 完成管理层分配的其他任务

【岗位职责】 1、负责本部门文件的打印、传递及酒店的油印工作。 2、负责填写每月考勤卡并协助检查员工的工卡。 3、为培训部做文书工作，记录酒店培训的有关事宜。 4、根据培训安排进行资料的印制工作。 5、生日会及其他员工活动的照像工作。 6、定期更换员工宣传栏的内容。 7、完成领导交代的其他任务。 【岗位要求】 1、本科以上文化程度或具备文秘方面的专业知识。 2、懂得电脑操作，视频剪辑、海报制作等。 3、有一定的写作能力和应变处理问题的能力。 4、身体健康、精力充沛、五官端正。

岗位职责： 准备和协助实施相关培训课程 跟进管理类培训课程和部门培训活动 跟踪和记录饭店整体的培训活动和成果 准备和更新所有的培训工具 协调外部培训资源 在饭店内参与培训活动 在my.kempinski上更新饭店培训信息 准备和实施培训需求分析 以身作则推动凯宾斯基的核心价值观，并与部门成员一起通过各类员工活动的设计和组织实施，体现饭店的文化 理解并严格遵守饭店规章制度，包括消防、健康、卫生和安全 岗位要求： 本科学历，英语专业优先 良好的英语口语/书写 CET4证书或以上

岗位职责 1.协助制定酒店年度培训规划和月度培训计划。 2.建立培训资料库，包括图书、日志和所有音像资料。 3.深入部门，了解部门的培训需要，提出可行性教学建议。 4.协助新员工入职培训等培训项目的有效落实。 5.协助开展集团培训课程和员工活动。 岗位要求 1.欢迎应届毕业生应聘。 2.具有良好的沟通能力和协调能力。 3.具有较强的文字综合能力和口头表达能力。 4.熟练的英语表达能力，熟练使用电脑办公软件。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1、大专以上学历，有相同岗位工作经验3年以上。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。