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列表 明细
薪资: 1万-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广西-防城港 食宿:提供食宿

JOB OVERVIEW工作概述•Produces the Annual Revenue Plan in with Executive Committee, Sales and Marketing Budgets and forecasts•与执行委员会商讨制定年度收益计划,销售预算和预算预测•Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved•制定并执行行动计划以确保达到年度收益计划的目标•Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate•分析当前及潜在市场/市场趋势,协调所有销售行为,通过增加生意和提高住房率来保持收益的增长•Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications.•通过与航空公司,旅行社,公司,私人俱乐部和专业协会的合作,在本地市场,国内市场和国际市场中为酒店开拓新的生意,维护老客户。通过私人销售拜访,电话联系和书信联系以维系与会议计划者,潜在客户,公司客户,航空公司和批发商的合同关系。•Creates and implements special programmes to achieve greater productivity through:•制定并执行特殊销售计划以达到:•Increasing average rate提高平均房价•Increasing occupancy•提高住房率•Increasing business volume during difficult periods•在淡季期间增加生意量•Increasing local food and beverage banqueting sales•增加对本地餐饮销售•Manages key accounts•管理核心客户•Oversees the selling and servicing of group business•监管团队销售和服务•Co-ordinates the development of all promotional material•协调所有促销品•Provides direction on and conducts market research•指导和完成市场调查•Monitors competitor activities监控竞争者的行动•Ensures the hotel is represented as an active member of the local community through association membership确保酒店在当地社团和组织中的正面形象•Plans and executes sales trips to major market areas计划和制定对主要市场区域的出差销售拜访Page 3 of 3•Attends major travel functions to promote sales for the hotel参与主要的出差销售拜访以提升酒店的销售•Directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan为销售经理及销售主任监管销售计划,确保达到收益计划的目标•Conducts weekly/monthly reviews of sales personnel activity to ensure targets and sales objectives are being met每周/月回审销售人员的业绩以确保完成销售任务•Produces monthly Sales reports and forecasts制定月度销售报告和预测•Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction与大公司及大企业的会议组织者会面,以确保顾客的满意度•Establishes and continuously updates mailing lists建立和持续地更新邮件列表•Organizes and attends major sales/PR related functions within the hotel组织和参加在酒店内举行的重要销售/公关活动Human Resource Responsibilities 人事职责•Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:与上级和人力资源经理协同工作以确保部门内员工积极的工作表现:•Plans for future staffing needs人力订编•Recruits in line with company guidelines根据公司的指导进行招聘•Prepares detailed induction programmes for new staff准备新员工感受计划的细节•Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation制定全面的,通用的,以客人为中心的部门政策与程序,并督促其执行•Ensures training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs确保销售人员的培训需求分析的执行以及培训计划的制定和执行•Conducts probation and formal performance appraisal in line with company guidelines在公司的指导下对试用期员工和正式员工进行工作表现评估•Maintains up to date staff records and approves leave requests etc保存最新的员工出勤记录和批准员工的休假申请等•Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance指导,劝导和训练员工,以获得建设性的反馈从而提高员工的工作表现•Regularly communicates with staff and maintains good relations定期与员工进行沟通并与员工保持良好的关系Financial Responsibilities 财务职责•Works with the Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include:与财务经理和相关部门经理一起制定和管理部门的预算。工作内容包括:•Assist in the preparation of the annual budget准备部门的年度财务预算•Monitor, analyse and report variations from the budget监控,分析和报告预算的变化•Manages the Department’s expenses管理部门内部的费用•Makes pricing decisions定价Occupational Health and Safety Responsibilities 职业安全和健康职责•Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same了解职业安全和健康的政策与程序并确保所有的工作程序都在职业安全与健康政策的指导下进行,并确保你的下级也是这样做的•Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures了解在工作中的安全和健康的法律,政策和程序•Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly熟悉财产安全,急救和火灾及紧急疏散的程序和安全设备的使用•Initiate action to correct a hazardous situation and notify supervisors of potential dangers对危急的情况做出正确的反映并及时向主管报告潜在的危险•Log security incidents and accidents in accordance with hotel requirements按酒店的要求对安全事件和事故作出记录Drive For Results 达成工作目标•Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals制定有挑战性的目标,以卓越的工作表现完成工作•Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles以持续改善和负责任的态度来达成生意目标,并在遇到任何阻碍时坚持下去Understanding Hotel Operations了解酒店运作•Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information积极地了解与你的部门和酒店相关的最新信息,包括法规方面的信息• Adheres to Hotels , Employee Handbook and Hotel policies遵守酒店行为规范和员工手册及酒店的政策• Demonstrates an understanding of competitors’ major strengths and weaknesses了解竞争者的主要强势和弱点• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable对酒店生意的营运有宏观的认识,对直接促使酒店生意成功和盈利的部门需重点关注Problem Solving and Decision Making解决问题和作决定•Diagnose problems and thoroughly analyse information to guide decision making• 判断问题的所在,并通过对相关信息进行分析以引导做出正确的决定•Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions• 在确定目标和作出理智地决定时先对相在信息作评估和分析Customer Focus 以顾客为中心•Build and maintain positive relationships with all internal customers and guests in order to exceed their needs• 与客户建立并维持良好的关系以便为客人提供超越客人的要求•Take action to address these needs in order to exceed their expectations• 对客人的需求作出反应以超越客人的期望•Create a positive hotel image in every interaction with internal and external customers• 在与内部客人和外部客人的交流中建立一个积极正面的酒店形象• Adhere to hotel brand standards了解品牌标准•Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests• 保持高质量的出品和服务以便在向客人销售酒店服务和设施时说明•Assist guests and escort them to locations within the hotel at their request• 当客人提出请求时,协助和陪同客人到达他要去的酒店区域•Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs• 了解酒店的特别推广计划和活动以便在客人有需求的时候做出回应•Maintain current Hotel information to be able to provide information to guests• 了解酒店目前的所有信息以便向客人提供咨询Implements Procedures which enhance the guest experience• 执行能够提高客人满意体验的工作程序Innovation 创新Generate new ideas and encourage creativity from your staff• 创意新点子和鼓励有创造性的员工•Recognize the need for new and modified approaches• 具有创新和改良意识Teamwork团队协作•Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments• 同事,上级团队和部门间互相帮助,相互信任•Communicate well to ensure effective shift hand-overs• 有效沟通以确保工作顺利移交•Actively participate in and conduct organised meetings• 积极地参加和帮助组织会议•Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication• 以专业和积极的工作态度影响部门内和酒店内的同事,提升团队的士气和高效地完成工作Adaptability适应性•Be comfortable and effective in an environment of ambiguity or change• 在转变和不明确的环境中仍保持高效地工作•Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner• 善于接受新意见并以灵活乐观的方式对工作中出现的挑战予以回应Complete tasks as directed by Management在管理层的指导下完成工作Impact and Influence 影响和改变•Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance• 有说服力地表述你的观点,并与你的下属一起克服阻力实现这个新点子•Build consensus for action and negotiate mutually beneficial solutions to problems• 在工作中取得一致性并商讨出双赢的解决方法Establish influential contacts with suppliers与供应商建立良好的关系Leading and Developing People 领导和发展别人•Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required• 清楚地了解酒店的价值观和生意的方向根据部门目标和重点,认可同事出色表现,需要时表扬有出色表现的同事并在需要时提供管理方面的支持Develop potential of others through coaching and development opportunities to build organization capability for the future• 为有潜力的同事提供指导和给予发展机会,以便他/她在将来可以运用这些组织能力•Conduct regular training sessions to ensure your direct reports are familiar with modifications to departmental S&Ps定期开展课程培训以应对多变的市场Cultural Awareness 了解文化•Understands and takes into account the global nature of the business; works effectively with colleagues from different viewpoints, cultures and countries• 以全球性的意识理解并投入工作;与不同观点、文化和国家的顾客和同事积极合作职责范围:Degree or Diploma. A minimum of one year of relevant experience or equivalent work experience in team management, and 2 – 5 years of relevant experience in customer relations and/or event management in Hospitality or a related service industry, FO Operations experience preferred.学位或文凭,在团队管理方面有至少1年相关或相同的工作经验,并且在酒店业或相关服务行业关于客户关系/会议销售管理方面有2-5年的相关工作经验,有前台操作经验的优先Expected to possess the following skills将具备以下的技能:·    Experience and knowledge of establishing and mentoring an office based sales team经验和知识的构建和指导办公室销售团队的建立·    Experience to Room Division function有客房部职能方面的经验·    Good communication and negotiation skills善于沟通及谈判的能力·    Ability to take initiative, adapt to change, meet deadlines and commitments, and complete tasks and projects as required积极主动,随机应变,如期允诺,并且完成所要求的任务及项目·    Strong organizing skills and planning skills强的组织能力及计划能力·    A high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.有工作政策和程序的高水平知识及在适当的时候有效地向所有人员传达·    Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports具备清晰的及有效的口头和书面表达能力,将获取和传递信息给之客户,工作人员,管理人员及团队人员,产量报告也是如此·    Excellent PC skills (including MS Office)优秀的电脑技能(包含办公软件)

薪资: 1.5万-3万 经验:5年以上 企业类型:有限服务中档酒店
地区:湖北-武汉 食宿:提供食宿

岗位职责:负责单店整体运营,包括成本、营销、品质管理等。任职资格:1、年龄26-45岁,性别不限,同意至少一个区域工作地点外派;2、工作经验要求(满足以下几点其中之一即可):A、2年以上星级酒店工作经验+2年以上连锁型酒店店长工作经验;B、2年以上经济、中端连锁型酒店店长工作经验(华住、如家、锦江之星、亚朵优先考虑);C、1年以上挂牌四星级以上酒店总经理工作经验;(必须是挂牌四星级以上酒店)D、销售出身的单体酒店2年以上总经理工作经验;(单体酒店指除挂牌四星级以上酒店以外的其他酒店)E、格林、易佰、布丁、99等低端连锁品牌城区总以上岗位人员。此岗位为外派岗位,区域外派亦可,全国外派优先考虑。

薪资: 1.5万-3万 经验:5年以上 企业类型:有限服务中档酒店
地区:全国-全国 食宿:提供食宿

 岗位职责:全面负责酒店整体运营,包括业绩、品质、人才、成本、营销、安全管理等。任职资格:1、年龄26-45岁,性别不限,同意至少一个区域工作地点外派;2、工作经验要求(满足以下几点其中之一即可):A、3年以上星级酒店工作经验+2年以上连锁型酒店店长工作经验;B、2年以上经济、中端连锁型酒店店长工作经验(亚朵、欢朋、和颐、智选假日、锦江都城可优先考虑);C、1年以上挂牌四星级以上酒店总经理工作经验;D、销售出身的单体酒店2年以上总经理工作经验;E、格林、易佰、布丁、99等低端连锁品牌一年以上城区总工作经验;此岗位为外派岗位,区域外派亦可,全国外派优先考虑。

薪资: 1.5万-3万 经验:3年以上 企业类型:有限服务中档酒店
地区:全国-全国 食宿:提供食宿

 岗位职责:负责单店整体运营,包括成本、营销、品质管理等。任职资格:1、年龄26-45岁,性别不限,同意至少一个区域工作地点外派;2、工作经验要求(满足以下几点其中之一即可):A、2年以上星级酒店工作经验+1年以上连锁型酒店店长工作经验;B、2年以上经济、中端连锁型酒店店长工作经验(华住、如家、锦江之星、亚朵优先考虑);C、1年以上挂牌四星级以上酒店总经理工作经验;(必须是挂牌四星级以上酒店)D、销售出身的单体酒店2年以上总经理工作经验;(单体酒店指除挂牌四星级以上酒店以外的其他酒店)E、格林、易佰、布丁、99等低端连锁品牌城区总以上岗位人员。此岗位为外派岗位,区域外派亦可,全国外派优先考虑。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉

1.     Maintains excellent grooming standards at all time.2.     Prepares, cooks, serves and stores the following dishes.3.     Cleans and re-sets  working area.4.     Maintain a hygienic kitchen according to HACCP.5.     To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.·          1.     保持良好的仪容仪表。2.     备食品备料、烹饪及服务和储存,主要职责如下。3.     清洁及重新布置工作区域。4.     根据国际HACCP维护厨房的卫生标准。5.     具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。

薪资: 5千-7千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉

1.      To participate food tasting sessions and guide Executive Chef for new menu implementation2.      To have complete knowledge on the food / hygiene / Fire and safety/ SOP available in sections appointed.3.      Ensure that Group and Hotel standards and policies are explained to staff, and are correctly applied.4.      Maintain visually consistency in quality of food / Hygiene / SOP / cleanliness of sections appointed.5.      Set up refill, monitoring, clearing all PDR display counter1.      参与新菜制作及试餐,配合行政总厨指定新的菜单2.      具备相关的食品/酒水/卫生/服务/安全方面的知识3.      确保向员工说明集团和酒店的各项标准及规定,并保证这些标准和规定正确实施4.      在视觉上保持食品/卫生/标准工作流程/临时制定的工作质量。5.      摆台,监控,并清理所有包间展示台,做定期一些新的摆盘装饰

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉

1.      Responsible for the supervision of the hotel security work, and to oversee the daily operation of Security Department.2.      Periodic inspection within the hotel facilities and fire escape routes, to conform to safety standards.3.      Responsible for monitoring apparatus, equipment and fire facilities management, ensure the integrity of its operation.4.      Monitor security guards and to ensure the hotel rules and regulations compliance by their talent.5.      Oversight night security discipline.  1.  负责和督导酒店安保工作, 及安保部日常工作。2.  定期检查酒店范围内的防火设施及走火通道,符合安全标准。3.  负责对监控仪器,设备及消防设施之管理,保证其运作之完好性。4.  负责监察安保员及确保人才遵守酒店规则和条例。5.  监督夜间安保纪律。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉

1.      Monitor strictly, Work energetically and conscientiously performs their duties, problems promptly reported.2.      Be familiar with the security monitoring and operation, master the distribution of each floor, and timely know the daily guest accommodation.3.      Responsible for the storage of all kinds of equipment and facilities in the monitoring center.4.      Carefully monitor, follow up and switch videos on suspicious situations, take measures to assist the supervisor in charge, cooperate with the management and make detailed records.5.      Monitor the facilities and equipment regularly. Inform the engineering department immediately if anything wrong, and the operation of the recovery will be eliminated as soon as possible. 1.      监控中心当职人才要严守岗位、认真监视、发现问题、及时汇报,确安保全。2.      熟悉安保监控及操作方法,掌握各楼层分布,及时了解当天住宿情况。3.         负责保管监控中心内各种设备、设施,交接班时清点和记录。4.      认真监视对可疑情况及时跟踪和切换录像,采取措施,协助当班主管,配合处理做好详细记录。5.      做好监控设施、设备的定期检查工作。发生故障,立即通知工程部,尽快排除恢复正常运转,并做好详细记录。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉

 1.      Ensure LQA standards are implemented and delivered to every guest.2.      Ensure and maintain the PSB upload is accurately.3.      Provide exceptional concierge information to guests about local and area attractions, restaurants, theatres, special events and other available services. Information will be clear, concise and accurate.4.      Honesty is a work basis, ensure implement on work with honesty all times.5.      Detailed hotel product knowledge, up-to-date with VIP arrivals &events within the hotel and the destination.1.      在对客服务中遵守和执行领先质量保证标准。2.      掌握和保证前台外事传输的正确性。3.      为金尊费尔蒙的客人提供关于本地景点、饭店、剧院、其他特殊活动等清晰、简明和准确的礼宾信息。4.      以诚信为工作基本,在任何时候都需要诚实的执行酒店所有财务制度。5.      掌握酒店产品知识,确保贵宾及活动信息的时效性和准确性。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉

‍Maintains high visibility with guests and colleagues,ensure that guest and colleague concerns are resolved in a professional and timely manner.Assists the Assistant Fairmont Gold Manager in efficiently running the Fairmont Gold according to the established concept statement providing courteous, professional, efficient and flexible service at all times. Efficiency of check in/check out process, accuracy in retrieval of guest data and billing.PMS and Office software knowledge.Adaptable and flexible and able to embrace and respond to change effectively. 积极参与部门日常运营,以最短的时间内以专业的方式为客人或同事解决的问题。协助金尊费尔蒙副经理确保金尊费尔蒙按照既定的理念顺畅运转,并始终提供礼貌、专业、快捷、灵活的服务。确保入住及离店手续的效率性,确保客人信息与账目的准确性。熟悉并掌握Opera酒店管理系统和各类办公软件。适应性强,灵活并能有效地接受和应对变化。 

薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

1.     Maintains excellent grooming standards at all time.2.     Prepares, cooks, serves and stores the following dishes.3.     Cleans and re-sets  working area.4.     Maintain a hygienic kitchen according to HACCP.5.     To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.·          1.     保持良好的仪容仪表。2.     备食品备料、烹饪及服务和储存,主要职责如下。3.     清洁及重新布置工作区域。4.     根据国际HACCP维护厨房的卫生标准。5.     具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

1.Presentable and well-groomed with a pleasant and outgoing personality.2.Good interpersonal and communications skills. An all-rounded team player.3.Excellent knowledge of Microsoft Word, Excel, Power point and Internet usage. Ability to handle multiple tasks simultaneously.4.Responsible for delivering, classifying, settling and archiving departmental documents.5.Able to work autonomously under pressure and deadlines.6.Must be fluent in Chinese/English.1.仪表整齐,性格开朗外向。2.良好的人际关系和沟通技巧,有团队精神。3.懂得Word, Excel等软件的电脑操作,有一定的应变处理问题的能力。4.负责上级下发文件的签收,各类收、发文件的分类、整理、归档工作。5.能够在压力环境下按时完成好工作。6.中英文流利。

薪资: 3千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1.To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.2.To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.3.With high standard service, pay more attention to VIP in-house, VIP arrival and long staying guests.1.对饭店的规章制度、卫生、健康安全有明确的了解;2.管理客房服务员并检查客房及公共区域的卫生,注意从饭店的全局出发并根据要求建立国际化的卫生标准;3.提供高标准服务,关注重要客人的房间以及重要客人的到达,以及常住客人的房间卫生;

薪资: 2千-4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1.Degree preferably inhospitality or related field.2.Minimum one (1) years relevantexperience in a similar position in a renowned international hotel brand.3.Good oral and written skills inMandarin and English. 4.Excellent interpersonal & communication skills.5.Service oriented with an eyefor details.6.Adaptable and flexible and ableto embrace and respond to change effectively.7.Hands-on and approachable.1. 酒店管理或相关专业学历。2. 在知名国际酒店内从事至少一年类似岗位的经验。3. 优秀的中英文听说读写能力,人际关系和沟通能力。4. 以服务为导向的敏锐洞察力。5. 适应性强,灵活并能有效地接受和应对变化。6. 亲力亲为,平易近人。

薪资: 2千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.在厨师长缺席时带领召开会议确保酒店能正常运作并确保了解自己的工作职责。Prepares cooks, serves and stores the following dishes.备食品备料、烹饪及服务和储存。Prepares in advance food, material and equipment needed for the service. 提前对食品、原料和设备的需求做好准备工作。Cleans and re-sets working area.清洁及重新布置工作区域。Maintain a hygienic kitchen according to HACCP. 根据国际HACCP维护厨房的卫生标准。Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information. 及时向上级反映工作中所遇到问题,客人和人才意见以及其他相关信息。Establishes and maintains effective talent working relationships.建立和维护有效的人才工作关系。Attends and participates in daily briefings and other meetings as scheduled.出席和参与每日的例会和其他会议。Understand dietary requirements and offer appropriate suggestions.了解健康食品的要求,并可以给出适当的建议。Take personal responsibility for the service experience of all guests in your designated area.服务时对所有客人尽职责。To facilitate all guest needs and expectations in the restaurant by providing exceptional service.尽力满足客人在餐厅里的需要和期望,并为其提供卓越的服务。To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.具有积极合作的精神,以热心的态度对待所有的工作,并乐于利用一切机会学习技能以便于改进自己的工作的技巧。To abide by all rules, regulations, policies and procedures of the hotel.遵守所有的规则,规章,政策和酒店的流程。The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要,该部门有权更改或补充该职位描述。Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

薪资: 3千-4千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1.Ensure overall guest, colleague and hotel estate safety.2.Act as a member of ERT, quickly response the fire alarm, accident, security concern and medical care.3.Ensure that investigate and report any acts in violation of laws and hotel policies.4.Carefully provide guests with information about the hotel facilities, and provide help.5.Compliance with Department policies, procedures and service standards.6.Follow all safety policies.1.保障酒店宾客、员工和酒店房产的整体安全。2.作为应急响应小组的一员,快速响应火警、意外、安全疑虑和医护的呼叫。3.确保调查和报告任何违反法律和酒店政策的行为。4.悉心为客人提供有关酒店设施的信息,并提供相关帮助。5.遵循部门政策、流程和服务标准。6.遵循所有安全政策。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

Maintains a par stock in Housekeeping store and ensures that required supplies are available to all floors.保持一个标准的仓储量,并能满足楼层的需要。In charge of issuing guest supplies record-keeping of the same.负责客用品的回收和发放工作并使之保持一致。Check inventory in order to prepare purchasing requisition accordingly and submits to the Executive Housekeeper for approval.根据库存量相应的准备采购申请单,并呈交行政管家审批。Spot check requisitions against the supplies in the pantry for accuracy.定期抽查楼层工作间的物品对比,以确保准确性。Report to executive Housekeeper any difference in quantity or quality of received items, and of shortage of supplies.收到货物后,抽查其数量和质量。任何质量和数量的不符都要向行政管家汇报。Keep track and update all records of goods received and issued accordingly.作好所有收到和发出货物的登记工作, 并不断进行更新。Keep an accurate record of the monthly consumption of supplies and store inventory, submit report to Executive Housekeeper with the final figures at the beginning of each month.精确记录月度消耗量及储备量,并于每月初将汇总报告交与行政管家。Ensures that storeroom is well arranged and cleaned.每日检查仓库,保持仓库的卫生.Checks items received & its expiring date.检查收到物品的过期日期。2 to 3 months prior to expiry, all items are rotated and redistribution.在过期的2 到3个月前,所有的物品都要及时处理。Check the storeroom on daily basis. Hand over keys before sign out for the day.确保仓库物品清洁,摆放有序。下班时移交钥匙。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

To attend to all malfunctioning equipment and follow ups.  Issue work order for maintenance issues.注意出故障的设备并跟进其维修事宜Good command of rescue equipment and rescue skills. Master first      aid skills and emergency medical procedures熟练运用救生器材和救生技巧,掌握急救技巧和紧急医疗程序。Before the emergency medical service ready to care and simple disposal.在紧急医疗服务之前做好护理和简单处置的准备。Follows Occupational Health and Safety regulations.遵循职业健康和安全条例。

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

To be flexible,      responding quickly and positively to changing requirements including the      performance of any tasks requested.工作中灵活变通,反应敏捷,能果断地根据具体情况而改变工作要求。Involve in and work on the maintenance plan of facilities, sign the maintenance contract with the supplied if necessary参与并制定设备的维护保养计划,必要时和设备供应商签订维保合同。Watch on the efficiency and profit of Health Club and Spa, find out the problem and report to the Director of Operations to discuss and settle the problems, provide related information to the senior management负责健身中心和水疗运营的效率和收益性,发现问题并与营运总监汇报讨论改进和 解决问题,并为管理层提供有关信息。Encourage and motivate team members to improve      their working efficiency and positivity.鼓励并激发员工,促使员工提高工作效率和积极性。Possess knowledge about all aspect of Willow Stream treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details.掌握蔚柳溪水疗和设施各方面的知识信息,以确保为客人提供精准信息,及完整详细地回应客人询问。To be      responsible for the administration of goods, requisition, inventories, and      cost effective usage of all department related materials and assets.负责物品的管理领用,存货及盘点,有效节约所有的部门相关物资及资产的使用。Ensures that Fairmont Brand Standards are met or exceeded at all times, in the spa and fitness center all areas designed for well-being activities.确保任何时候在水疗中心、健身中心所有区域内员工自身行为需符合费尔蒙酒店品牌标准或做得更好

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

Direct and lead the day to day Spa operation ensuring all standards are followed.统管和领导水疗部门的日常运营,确保遵循所有标准。Prepare annual budgets for all departments within the Spa; ensuring  productivity and expense controls are followed to maximize revenue opportunities.准备水疗部各分支部门的年度预算;确保遵循生产力和开支控制,增加收入机会。Promote and sell customized Spa programs to conference groups and individuals.向会议团体和个人推介和销售定制水疗计划。Work with Hotel\Regional Sales and Marketing departments.与酒店\区域销售与市场营销部门合作。Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques.全面了解竞争对手情况,包括位置、产品、定价、促销和销售技巧。Create and lead the implementation of 12-month marketing plan.创建 12 个月市场营销计划并领导计划的实施。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

Compliance with and enforcement of the rules and regulations formulated hotels, thereby achieving the highest level of unity and service.遵守并执行酒店制定的各项规章制度,从而达到统一及服务的最高水平。To complete the work and other tasks asked by duty supervisor.完成当值主管交给的工作和其它任务。To be good at observing and prevent unrelated personnel entered the hotel rooms region.善于观察,防止无关人员进入酒店客房区域。Attention to the detection and prevention of mental patients, intoxicated persons in the hotel trouble.注意发现和防止精神病患者,醉酒者在酒店滋事。Pay close attention to all the security posts jurisdiction fire safety, and ensure that timely detection, rapid processing and reporting.密切注意所在岗位管辖范围的一切治安消防隐患,做到及时发现,迅速处理和汇报。

薪资: 2.6千-3.2千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

Maintains excellent grooming standards at all time.保持良好的仪容仪表。Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself.微笑服务,协助顾客就座、挂外套及背包等,并做自我介绍。Smile & wish all guests a nice greeting as they enter & exit the restaurant, even if they are not designated to your section.在客人进入或离开餐厅时,面带微笑并主动问候客人,无论在任何服务区内。To have full knowledge of the Food & Beverage menu contents and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to explain them in detail to guests. 充分掌握餐饮相关的菜单和其他酒店促销的特殊菜品和饮品,了解菜单所有栏目、装饰菜、食物和烹制方法。能够为客人提供相应的详细说明。To understand how to      operate all the equipment used in the outlet. 懂得使用餐厅内的所有设备。Confidently knowing      opening hours of all restaurants & Hotel outlets. 熟悉所有餐厅及酒店其他部门的营业时间。By completing checklist on preparing the restaurant for service.在餐厅备餐的过程中严格遵守服务标准。

薪资: 3千-3.6千 经验:不限 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供食宿

Operation of boiler equipment and daily water quality treatment and testing to ensure the normal operation of the boiler.操作运行锅炉设备并每日进行水质处理以及检测,确保锅炉运行正常。Operate the air conditioner, cooling tower and heat exchange system to ensure the normal operation of the air conditioning system.操作空调主机、冷却塔及热交换系统,确保空调系统运行正常。Daily swimming pool water treatment and operation.每日进行泳池水处理以及运行操作。According to the time and the temperature conditions, the indoor and outdoor lighting system, air conditioning & ventilation system, water scenery and so on are reasonably controlled to ensure the system energy saving and efficient operation.根据时间以及气温条件,合理的控制室内外照明系统、空调&通排风系统、水景等,确保系统节能而高效运行。

薪资: 2.5千-3千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1.Diploma or Degree preferably in hospitality or related field.2.Minimum One (1) years relevant experience in a similar position in a renowned international hotel brand.3.PMS and Office software knowledge.4.Excellent oral and written skills in Mandarin and English, excellent interpersonal & communication skills.5.Service oriented with an eye for details.6.Adaptable and flexible and able to embrace and respond to change effectively.  1.酒店管理或相关专业的本科或专科学历。2.在知名国际酒店内从事至少一年年类似岗位的经验。3.熟悉并掌握Opera酒店管理系统和各类办公软件。4.优秀的中英文听说读写能力,人际关系和沟通能力。5.以服务为导向的敏锐洞察力。6.适应性强,灵活并能有效地接受和应对变化。

薪资: 6千-8千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1.识别潜在客户,维持现有客户的关系,以超越个人和团队的房晚数量和收入目标;同时协助市场营销总监管理和培训销售团队,以超越个人目标。2.概述和调整销售拜访计划来确保时间和资源能够最大化的完成尽可能合格的拜访,平衡行政职务和现场检查,实时更新现场检查计划,使新的潜在客户了解我们酒店未来的商机,与现有客户保持联系,不断更新有关酒店的任何升级或增加。3.具有良好的书面,口头表达能力和沟通技巧,有强烈的团队精神同时具有领导能力,发展和代表技巧。4.具有能够适应弹性的工作时间,休息日,工作分配和额外任务的导向能力,习惯在快节奏和坏境不断变化的高压力下工作。5.熟知Opera S&M, Opera PM , Outlook , Word, Excel. Powerpoint. 1.Identifies prospective customers and maintains existing customer relations to exceed personal and team room night and revenue goals; while assisting the Director of Sales & Marketing in managing and coaching the Sales Team to exceed their individual goals.2.Outlines and administers sales call plan to ensure time and resources are maximized to complete as many qualified calls as possible, while balancing administrative duties as well as site inspections. Adjust site inspection plan so that new prospective clients are exposed to our hotel with future business opportunities, and existing clients are kept up to date on any upgrades or enhancements done within the hotel.3.Excellent written, verbal, and communication skills. Be strong team player with proven leadership, development and delegating skills.4.Career and results oriented with the ability to be flexible with hours, days off, assignment and additional duties.Must be able to work well under pressure in a fast paced and constantly changing environment.5.Knowledge of Opera Sales & Catering, Opera PM, Outlook; Word; Excel; Power Point. 

薪资: 5千-6千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:面议

1. 协助费尔蒙金尊经理管理金尊费尔蒙所有运营任务以及与之相关的委派与跟进。2.保证在客人入住或退房时提供友善、热情的欢迎和送别。3.为厨房的同事提供建议和客人评论,以确保服务及食品质量。4.为费尔蒙金尊的客人提供关于本地景点、饭店、剧院、其他特殊活动等清晰、简明和准确的礼宾信息。 1.Assist Fairmont Gold Manager to manage all operational tasks as well as their respective delegation and follow-up.2.Warmly and friendly greeting farewell upon to guest check in or check out. 3.Provide suggestions and guest comments of Culinary in order to maintain service and food quality levels.4.Provide exceptional concierge information to guests about local and area attractions, restaurants, theatres, special events and other available services.  Information will be clear, concise and accurate. 

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