• App

    扫码下载最佳东方App

  • 微信

    扫码关注最佳东方公众号

  • 客服

  • 前厅经理

    6千-8千
    全国 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 带薪年假
    • 奖励机制
    • 晋升空间
    • 职业发展
    有限服务中档酒店 | 100-499人
    • 投递简历
    岗位职责 1、负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。 2、进行有关的市场计划分析制定部门工作计划,完成工作报告。 3、使客房达到最高出租率,获取最佳的客房收入。 4、督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。 5、保持良好的客际关系,能独立有效地处理宾客投诉。 6、协助酒店与更高一级领导处理突发事件。 岗位要求 1、大专以上学历,有同岗位工作经验3年以上。 2、熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4、有效贯彻、落实并完成部门制订的每月工作计划。 5、英语对话流利,有较强的协调管理能力,具有一定的销售能力。 6、全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 1、通过与酒店总经理,营运经理,财务经理和人力资源经理建立高效的工作关系去实施酒店的总体管理战略。 2、在与市场销售有关的酒店战略计划和总体经营目标方面,向总经理提供建议和支持,树立酒店良好的品牌形象。 3、维护集团的标准、品牌的一致性和酒店的形象。 岗位要求 希尔顿花园酒店职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准: 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格。 4、具备高度的自信心,工作的热情和主动权。 5、擅长与不同的人打交道。 6、具备相关销售经验。 7、酒店专业或相关经验的优先。
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 10年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    This position is applicable to the following hotels 该职位适用于以下酒店: Homm Yanqing(Pre-opening) 延庆鸿居酒店(筹备开业酒店) Job description 岗位职责 Sales and Marketing background Preferred 销售背景总经理优先。 Pre-opening hotel  负责延庆鸿居酒店筹备开业项目。 Ensures compliance with the Group’s Mission Statement. 确保服从集团的使命声明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指导和维护销售营销活动达到预期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不断推动和发展酒店的业务。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 监控实际与预算的目标,发展与控制服务和产品交付中的业绩,客户的满意度和财政目标。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施来促进适当的员工培训,确保最高的员工士气。 Ensures that proper employer/associates relations are maintained. 确保适当的雇主/员工关系的维护。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 评估一定时期的运行报告,视情况而定(每日,每周或者一个时期的结束)。 Reviews the property operations with the individual department heads to ensure that quality and service standards      are maintained throughout the hotel/resort. 与每个部门领导评估公司的运营情况,并确保和维持这个酒店的服务质量和标准。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 评估客人的评价并与部门领导共同解决发生的问题。 Develops and monitors short and long term planning for the property. 监管和发展公司短期和长期的计划。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行业的创新和业务方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 评定目前的行业趋势和理念,并向其执行上级提出适当的建议和意见。
  • 客房主管

    4.5千-6千
    全国 | 3年以上 | 高中 | 提供食宿
    • 五险一金
    • 带薪年假
    • 奖励机制
    • 晋升空间
    • 职业发展
    有限服务中档酒店 | 100-499人
    • 投递简历
    岗位职责 1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。 2、确保部门成本及各项费用,得以良好的控制。 3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算,并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 岗位要求 1、高中毕业学历或同等以上。 2、有3年以上同星级客房管理工作经验。 3、熟悉客房部专业知识,熟练使用电脑,持有客房部经理上岗证或资格证书。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
  • 全国 | 1年以上 | 大专
    • 五险一金
    • 带薪年假
    • 奖励机制
    • 晋升空间
    • 职业发展
    有限服务中档酒店 | 100-499人
    • 投递简历
    1.大专以上学历,可以使用英文与外籍客人沟通。 2.熟练操作电脑。 3.良好的个人仪容仪表、微笑礼貌、待客热情 5.为住店客人办理预订、入住、离店手续。 6.客人接待与问询。 7.跟进处理客人需求。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    职位描述   作为希尔顿花园酒店总经理负责管理酒店管理团队和酒店整体目标从而为宾客和会员提供一个良好的体验, 并同时保证酒店盈利水平和宾客的满意度。 服务于这个希尔顿品牌将会如何? 希尔顿花园酒店在全球多个迷人目的地设立了酒店,在体现当地别具风情的文化和历史特色的同时,以现代时尚方式充分展现希尔顿引以为豪的悠久传统。希尔顿可为宾客提供精致宜人的环境和体现希尔顿服务精神的个性化关怀,全力打造无以伦比的非凡体验。 如果您能充分理解个性化关怀的重要性,并了解如何通过最具特色的客户服务提供同样最具特色的不同体验,那您也许正是我们正在努力寻找以加入希尔顿花园酒店团队的优秀人才。在希尔顿花园酒店,我们郑重承诺在宾客所入住的每一个杰出酒店提供丰富多彩的难忘体验。 我的具体职责是什么? 作为希尔顿花园酒店总经理负责管理酒店管理团队和酒店整体目标从而为宾客和会员提供一个良好的体验,总经理同时还需要保证酒店盈利水平和宾客的满意度。具体来说, 您将要以最高标准来负责及执行以下工作: 管理酒店的持续盈利能力、确保酒店的收益和宾客的满意度达标甚至超过标准要求 领导指挥酒店的所有关键性事宜,包括资本项目,宾客服务以及酒店翻新 确保所有的决策对于酒店和集团都是利益最大化 提供可实现的酒店预算并且为酒店设置短期和长期的战略目标 为酒店员工组建有效的领导团队 领导指挥酒店所有的商务计划 符合甚至超过希尔顿品牌服务标准 确保成本得到控制同时收益机会有效发现并达成 管理和开发的酒店管理团队,以确保希尔顿全球职业发展和继任计划有效执行 定期与部门主管举行简报和沟通会议 应对审计,确保酒店能持续改进    职位要求   我们寻找什么样的人才? 希尔顿酒店集团旗下品牌酒店及度假村的总经理始终要以宾客的利益为重并与其他团队成员密切合作若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准: 有相似标准的酒店总经理\酒店经理\行政副经理\运营总监或市场销售总监的经历 酒店管理及相关的学位 具有很强的商业头脑以及随着经验不断增加的盈利能力 有相似规模酒店的经验预算管理,收益提案,结果预测的经验 杰出的领导能力 良好的沟通能力及技巧 深入了解酒店/休闲/服务行业 如果你有以下能力或经验会让你更胜任此职位: •  有相似标准的酒店总经理经验 我能享受哪些福利待遇? 您的福利待遇将包括具有竞争力的薪酬福利和休假权利、员工可以成为希尔顿荣益会员,并借此享受我们全球各地酒店的优惠房价,以及由希尔顿酒店集团及合作伙伴所提供产品和服务的折扣。我们热切希望能为您详细说明希尔顿酒店集团这一全球性酒店企业可提供的众多丰厚待遇。 立即了解有关希尔顿酒店及度假村 --- 可在杰出酒店提供非凡体验的卓越品牌的更多信息。
  • 全国 | 经验不限 | 中专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 奖励机制
    • 晋升空间
    • 职业发展
    有限服务中档酒店 | 100-499人
    • 投递简历
    1. 尊重客人需求,认真对待客人的提问或投诉,热衷于满足客人期望,时刻提供专业和高水平的服务质量 2. 工作自觉主动、负责任 3. 退伍军人优先考虑 4.  愿意接受轮班工作 5. 性格开朗,能从容应对压力 6. 具有良好的团队合作精神,全力支持并协助他人工作 7. 出色的沟通及表达能力 8. 有相关工作经验者优先
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 1、负责酒店所有会计和财务要求的严格控制。 2、为酒店利益最大化,向总经理及酒店团队提供财务支持,建议及专业意见。 3、发展酒店财务质量,作为酒店4M结构的重要组成部分,为团队的其他成员提供专业意见及支持。 4、具有与业主,税务官员及相关人员沟通的丰富经验. 5、拥有的9个核心竞争力:影响力、沟通能力、发展关系、数据分析、决策、计划、商业意识、应变能力和人员管理。 岗位要求 希尔顿财务经理职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准:   1、大学会计和管理方面的学位。 2、作为财务经理或更高职位至少五年的工作经验。 3、有财务管理经验 4、英文书写及口语流利。 5、与本地银行及政府机关保持良好关系。 6、熟悉国家及本地法律。 7、基本掌握计算机技能。 8、具有领导,指导和发展员工的能力。 9、具有培训、激励、评估、指导员工及经理的能力,以达到预订目标。 10、具有策略性、创造性及灵活性。 11、有运作部门工作经验者将被优先考虑。
  • 全国 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 · 通过和管理层建立良好的工作关系来支持酒店的管理战略,尤其是和总经理,商务发展经理,财务经理和人力资源经理。 · 全力关注酒店的经营战。 · 积极参与酒店内的管理核心项目。(固定资产,装修改造,培训和对客服务) · 确保宾客服务部的员工接受规范的促销培训并致力于更好的推销产品,以此来积极支持商务发展部的工作。 · 对酒店的所有区域例行检查。 · 在宾客服务部完成计划的餐饮和房务利润。 · 具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本,食品成本,酒水成本,工资包含加班,其他花费,小时工和外包服务)。 · 确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。 · 共同开发维护和关注来自商务发展的收入(房价,数量或宴会),以确保收入与成本之间的最高水平。 · 确保所采购的物品物有所值。 · 用专业的和激励的方法管理直接管理范围内的团队。(如:主厨,宾客服务经理,宾客服务支持经理,物业管理经理) · 为直接管理范围内的部门设立目标。 · 定期评估表现。 · 在必要时提供教导和指导。 · 推荐相关的工资回顾。 · 合理的处理不良表现。 · 确立发展需求和事业发展路线。 · 组织定期的营运会议包含直接管理范围内的分部门。 · 与人力资源部一起挑选高质量的员工。 · 确保健全的绩效管理制度,在必要时采取处罚行动。 · 很好的管理运营部的员工,并确保他们清楚目标并通过了完善的培训,以及最合理的部署。 · 为每位员工设定清晰的工作任务。 · 灵活的为分配员工以确保生产力的合理化(和人力资源经理)。 · 寻找外包的机会。 · 确保在各部门里有一位接受过部门培训员培训的员工,为部门制定培训计划,推出季度培训计划(和人力资源经理)。 · 确保每位员工根据部门服务标准接受系统的工作技能培训和对客服务标准,记录要保留(和人力资源经理)。 · 确保有效地进行双向沟通。 · 确保员工按时参加先期和后期的培训。 · 确保排班表是根据酒店的需求制定的并遵循了劳动法。 · 确保酒店运营维持在最高的质量标准,不违背品牌价值和标准。 · 尽可能的提供高标准的服务。 · 积极跟进SALT和AQ、有效率的采取整改措施。 · 积极地讨论如何进一步的改革以及重新制定标准的可能。 · 确保不违反品牌标准和logo的使用规定。 · 确保各餐厅一贯的遵循服务标准。 · 确保食品和酒水质量。 · 确保厨房遵循标准,提供有效率的和高质量的服务。 · 确保餐饮采购、菜单工程满座成本收益的优先次序。 · 与总经理一起开发实施新的餐饮理念。 · 促动宾客服务经理与商务发展部共同创造本清利厚的餐饮推广活动(菜单/价钱/推广)。 · 辅助商务发展经理建立一个有效的具有竞争力的会议和外卖战略包含价位。 · 对竞争对手的价格和产品进行一年两次的调查。 · 确保房务区域的所有部门一贯的遵循服务标准。 · 前台的所有系统都在有效地利用,并持续地提供培训。 · 确保宾客服务支持部(不论外包与否)使用最低的成本,达到高质量的标准。 · 与其他部门保持良好的合作(宾客服务支持,物业管理、财务)。 · 每周参加宾客服务部部门会议,分析表现/生意和制定发展计划。 · 每天为宾客服务经理提供战略的指引。 · 确保酒店的卫生状况良好。 · 确保每天检查VIP房间。 · 确保物业管理部的运营一贯的遵循部门标准/法律/ 安保规定。 · 确保物业管理部的各项工作均符合法律要求,技术标准和效率保持最佳水平。 · 与物业管理经理,尤其是总经理,要通过细致的检查对与客人和员工安保工相关的事宜辅以高度重视。 · 与物业管理经理确保POMEC的开支,其中包含能源,薪金和其他花费在遵循安全质量标准的前提下保持最低的花费。 · 有效的计划维修工作来确保生产质量安全。 · 确保维修工作以及相关的事宜在第一时间解决并记录在案。 · 与GM/CM/FM/HRM共同制定年度预算 – 收入,固定资产,人员,大额项目,成本和花费。 · 审核和批准营运部门的所有花费。 · 坚持酒店安全制度、紧急情况处理规定和程序。 · 确保员工充分的理解并遵守员工手册内容。 · 如有必要,该部门有权更改或补充该职位描述。 · 完成任何其他合理的职责和被指派的职责。 岗位要求 · 学历要求:大专以上或同等学历。 · 两年以上同星级酒店同等岗位工作经验或相关领域同等经验 · 酒店、旅游、商务管理专业。 · 流利的英语说写能力。 · 熟练使用电脑。 · 随机应变的能力,具有创造性。 · 强大的商业意识,具有餐饮和房务的管理经验。 · 具有不同的文化意识。 · 有希尔顿集团内部酒店的工作经验者优先。
  • 全国 | 经验不限 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    有限服务中档酒店 | 100-499人
    • 投递简历
    岗位要求: 1、中端酒店总经理岗位工作满三年以上,其中在一处担任总经理岗位满二年。 2、熟练掌握OTA,数字敏感,逻辑条理清晰。 3、良好的职业操守,较强的沟通协调及抗压能力。 4、有进取心,有自我驱动力和学习能力。 5、年龄45岁以内,大专以上学历。 6、服从大区域委派。 福利待遇: 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训,带薪年假等员工福利。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 1、负责酒店人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系,有效控制员工流动率。 4、制定酒店人力资源规划,并组织实施。 5、组织完成年度培训计划,针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 岗位要求 1、英文书写及口语流利。 2、良好口头及书面沟通技巧。 3、与本地劳动局及政府机关保持良好关系。 4、熟悉国家及本地法律。 5、熟悉掌握工资、聘用及福利管理技巧。 6、具有领导,指导和发展员工的能力。 7、具有培训、激励、评估、指导员工及经理的能力,以达到设定的目标。 8、具有以身作则的能力。 9、与所有员工保持良好关系,在任何时候保守员工及客人的机密。 10、具有建立、完成及监督饭店及员工目标、战略计划及政策的能力。 11、良好组织及展示技巧。
  • 全国 | 经验不限 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    有限服务中档酒店 | 100-499人
    • 投递简历
    岗位要求: 1、中端酒店总经理岗位工作满三年以上,其中在一处担任总经理岗位满二年。 2、熟练掌握OTA,数字敏感,逻辑条理清晰。 3、良好的职业操守,较强的沟通协调及抗压能力。 4、有进取心,有自我驱动力和学习能力。 5、年龄45岁以内,大专以上学历。 6、服从大区域委派。 福利待遇: 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训,带薪年假等员工福利。
  • 全国 | 3年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    有限服务中档酒店 | 100-499人
    • 投递简历
    岗位要求: 1、中端酒店总经理岗位工作满三年以上,其中在一处担任总经理岗位满二年。 2、熟练掌握OTA,数字敏感,逻辑条理清晰。 3、良好的职业操守,较强的沟通协调及抗压能力。 4、有进取心,有自我驱动力和学习能力。 5、年龄45岁以内,大专以上学历。 6、服从大区域委派。 福利待遇: 1、底薪+绩效。 2、晋升机会。 3、提供食宿。 4、提供免费培训,带薪年假等员工福利。
  • 储备总经理

    6.5千-8千
    全国 | 3年以上 | 学历不限 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    • 投递简历
    大专及以上学历 有从事中高端连锁酒店管理经验
  • 储备店总

    6千-8千
    全国 | 2年以上 | 大专 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    • 投递简历
    中高端酒店储备店总 6个月-1年的培养成长期 负责酒店经营、业主沟通、各项指标达成、团队建设 有酒店管理经验2年以上
  • 总经理

    8千-1.5万
    全国 | 经验不限 | 学历不限 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    • 投递简历
    岗位职责:  1.负责酒店的前期筹备及后期运营管理工作;  2.指导销售,参与制定酒店销售预算,拟定酒店营销计划;  3.对于酒店的发展和营业额的提高提出可行性操作的建议,以的可能提高酒店赢利;  4.具有良好沟通、协调能力及服务意识;  5.熟悉中端及以上酒店运营管理,具有战略制定与实施能力,以及敏锐的市场感知及客户开发能力;  6.建立符合丽致标准和要求的团队,有效的传播丽致的品牌精神;  7.营造企业文化氛围,塑造和强化酒店客观价值; 8. 负责酒店员工队伍建设,培养、选拔中高层管理人员和优秀员工,培养店总及部门接班人。   职位要求:  1.酒店行业经验10年以上,年龄30-45岁;  2.2年中端及以上酒店总经理管理经验或2年以上高星级总经理管理经验;  3.既往酒店RevPAR≥350元,点评≥4.85优先;  4.工作稳定、业绩优良,有过国际品牌酒店或国内连锁经验者优先;  5 .熟知连锁公司管理体系,对业绩提升、品质管控要求、团队管控有一定的经验。  6.需要与业主、管理公司双线汇报工作,每日汇报、每周报表,达到业主与管理公司的协同。         本岗位为储备岗位,储备期间8000元/月,由于是连锁酒店集团,需要接受全国外派,具体薪资根据房量匹配。
  • 全国 | 3年以上 | 本科 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    • 投递简历
    1、善于诊断酒店运营管理中的问题,并提供解决办法,提升酒店经营水平 2、善于团队管理,营造好的团队氛围 3、善于酒店品质维护及提升 4、掌握线上运营,及线下市场开发 5、有处理突发事件,协调外界关系能力 6、有成功带店工作经验
  • 全国 | 10年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Description: 1. Familiar with financial management for the hotel pre-opening period, to run properly the     financial processes according to the group financial management procedures. 2. Establish the financial team to provide relevant professional indicators and training. 3. In charge of making financial initial working plans and hotel annual budget proposals with     the accordance of the group requirements. 4. Strict and systematic management on hotel properties. 5. Provide overall analysis of hotel financial situation, and responsible for cost control.   Requirements: 1. Accounting or Finance related major, associate degree or above. The national CPA         certificate holder is preferred. 2. At least two years consecutively working in the position of Financial Controller in 3-5stars     international hotel, with eight years relevant working experience. 3. Extensive experience and knowledge on hotel financial management, operation analysis     and cost control. 4. Meticulous and rigorous, with enthusiasm and sense of responsibility. 5. Good English in verbal and writing.   职位描述: 1. 熟悉酒店筹开财务管理工作,根据集团财务管理流程开展酒店筹开财务工作。 2. 组建酒店财务部门,提供专业的工作指导和培训。 3. 制定部门阶段性工作计划,按照集团统一要求,制定酒店年度财务预算。 4. 严格管理酒店资产。 5. 对酒店财务状况进行综合分析、负责成本控制等。   任职要求: 1. 会计、财务或相关专业大学专科以上学历,持国家注册会计师证书者优先考虑。 2. 拥有八年以上相关职位的工作经验,至少五年以上国际品牌酒店财务管理工作经验,且曾连     续两年担任过3至5星级酒店财务总监/经理的职位。 3. 丰富的酒店财务管理、运营分析及成本控制经验及技巧。 4. 工作细致、严谨,具有较强的工作热情及责任感。 5. 良好的中英文写作、口语、阅读能力。  
  • 全国 | 3年以上 | 大专 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    • 投递简历
    岗位职责 1.落实总经理分派的各项工作任务。 2.审定酒店财务计划、管理制度和工作程序,落实岗位责任制。 3.参与酒店重要经济问题的分析和决策,参加酒店主要经济合同的谈判、签署,并监督执行。 4.控制、监督酒店的收入、成本和费用,协助建立并督导实施成本和费用控制和各项制度。 5.审查施工合同,监督施工过程中各项资金的使用,确保各投资项目的资金合理使用。 6.审核酒店各类物资采购供应计划。 7.深入各部门,检查工作情况,发现问题及时督办。 岗位要求 1、高中以上学历。 2、有同等职位经验或在连锁酒店资深部门经理(前厅、客房、销售)。 3、良好个人品质和职业道德,严格遵守有关法律、法规和规章。 4、良好的沟通技巧,较强的语言表达能力和灵活的处事能力。 5、良好的沟通、组织、协调能力,能独立协调对内对外各种关系。 6、本岗位为全国门店中档酒店中层岗位,需接受外派,在总部学习后外派到加盟门店店助岗位。需要接受全国外派。
  • 全国 | 2年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1.制定及执行饭店市场销售计划 2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势,设立市场目标。 4.走访客户,根据市场变化,并不断改进服务工作。 5.审核服务活动的策划方案,组织员工工作。 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8.对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。
  • 酒店店长

    1万-1.5万
    全国 | 5年以上 | 大专 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    • 投递简历
    岗位职责: 1.负责酒店的前期筹备及后期运营管理工作; 2.指导销售,参与制定酒店销售预算,拟定酒店营销计划; 3.对于酒店的发展和营业额的提高提出可行性操作的建议,以的可能提高酒店赢利; 4.具有良好沟通、协调能力及服务意识; 5.熟悉中端及以上酒店运营管理,具有战略制定与实施能力,以及敏锐的市场感知及客户开发能力; 6.建立符合丽致标准和要求的团队,有效的传播丽致的品牌精神; 7.营造企业文化氛围,塑造和强化酒店客观价值; 8. 负责酒店员工队伍建设,培养、选拔中高层管理人员和优秀员工,培养店总及部门接班人。 职位要求: 1.酒店行业经验10年以上,年龄30-45岁; 2.2年中端及以上酒店总经理管理经验或2年以上高星级总经理管理经验; 3.既往酒店RevPAR≥350元,点评≥4.85优先; 4.工作稳定、业绩优良,有过国际品牌酒店或国内连锁经验者优先; 5 .熟知连锁公司管理体系,对业绩提升、品质管控要求、团队管控有一定的经验。 6.需要与业主、管理公司双线汇报工作,每日汇报、每周报表,达到业主与管理公司的协同。 本岗位为储备岗位,储备期间8000元/月,由于是连锁酒店集团,需要接受全国外派
  • 列表
  • 明细
0086
获取验证码
注册/登录
上传简历一键注册

    热门职位

    热门地区