About Club Med A Global Leading All-Inclusive Vacation Group – Since Club Med was founded in 1950 and we created the all-inclusivevacation concept, Club Med has been the world leader on its market, and hasdeveloped a resolutely upscale, friendly and multicultural spirit. Club Medboasts 68 resorts located in the most beautiful sites in the world, a cruiseship and Luxury Villas & Chalets and, now more than ever, is associatedwith dreams and happiness. There are 20,000 Gentle Organizers (G.Os) andGentle Employees (G.Es) at Club Med, who work in the villages, but also at theParis, Lyon, Singapore, Shanghai, Rio de Janeiro and Miami headquarters, in thesales offices situated in dozens of countries and in travel agencies. Why work with us? Club Med offers the opportunity to broaden ourprofessional scope in amazing destinations all around the world, and toembrace a unique mindset and lifestyle in a company that has always beenpurposeful and committed to people and environment. Club Med has always been, and will continue to be, an experience like noother, a life-changing experience. Title: E-commerce (Assistant) Manager Working Location: Shanghai, China Your opportunity As the E-commerce (Assistant) Manager, you will be responsible for ·       Mission 1: Explore business opportunities on Ctrip/Trip ·       Mission 2: Drive sales to increase Club Med AllInclusive volume ·       Mission 3: Work closely with internal and externalstakeholders How you will contribute ·       Responsibility 1: Explore business opportunities on Ctrip/Trip - Set the strategy of business growth, both inboundand outbound; and be responsible for daily operation, aiming to achieve monthlysales target. - Knowledge on ecommerce channels to have creativeproducts, contents, target audience and promotion in line with platform rhythm. - Negotiate with partners to get good deals, eitherin commercial cost or other commercial policy ·       Responsibility 2: Operation management on channel todrive sales - Proactively organize sales campaign, and getmarketing resources support from platform - Well organize daily live streaming to promote eachresort - Well understand CPC to help resorts with bestlisting ranking - Work closely with internal team to get competitiveproduct and marketing support and realize sales revenue - Manage TP team to ensure qualified delivery , likecampaign launch, product update, customer service, etc are well going. ·       Responsibility 3: Data analysis - Collect market information/intelligence aboutcustomer, competitor, trend, localization, and as a support in daily joboptimization - Make use of internal data report to understandbetter of market and guests and help in daily job. - Coach and develop reports' capability in planningand review of projects. Who you are? ·       Education: Bachelor or above ·       Experience: at least 3-5 years working experience,marketing or ecommerce team with Ctrip experience is preferred; Hospitalityindustry or OTA working experience will be a plus. ·       Knowledge: Good knowledge on ecommrece, and onlinesales. ·       Languages: Fluent English in all of spoken,listening and writing

Overview： The China E-Commerce Senior Executive will oversee the management of the Essentials online store(s) in China. Reporting to the E-Commerce &Digital Marketing Manager and a dotted reporting line to the AVP, E-Commerce,this position will be responsible for end-to-end management of the China online store(s) such as vendor management, overseeing shipping and logistics, website updates, merchandising management, marketing, project management and reporting.This role will be a key enabler in shaping digital transformation for the China market for the group. Job Description: - Develop E-Commerce and digital marketing strategy alongside vendor to support the China E-Commerce business -Oversee E-Commerce activities calendar execution with vendor such as campaigns alongside other stakeholders -Oversee website enhancements and troubleshooting of website issues with vendors -Oversee website updates such as new arrivals, stock replenishment, content updates and campaign launches - Lead digital advertising management and work closely with vendors/agencies for execution and optimization across relevant channels -Manage reporting needs such as but not limited to regular KPIs tracking and analysis, digital advertising analysis, user journey analysis, competitor monitoring etc -Develop E-Commerce and digital marketing manuals, SOPs for China online store(s) and conduct training, when required - China social media channels management - Work closely with other BUs such as merchandising, brand communications and supply chain to support business needs Job Requirements: -E-Commerce experience in B2C environments on key China platforms (eg. Tmall,WeChat etc), preferably with a min of 4 years working experience -Experience in managing China market and working with multiple stakeholders such as vendors and internally across functions and countries - Experience in calendar planning, website management, operations and digital marketing -Proficiency in digital marketing platforms such as social media channels(WeChat, RED, DouYin etc) -Solid experience across various E-Commerce platforms and analytics tools -Ability to multi-task and work in changing environments -Attention to detail, resourcefulness and can-do mindset -Solid ability in both written and verbal communication in English and Chinese

配合销售总监制定电子商务和数字营销策略，以支持酒店多渠道生意来源。全面负责各OTA渠道的日常运营和管理工作，负责酒店产品在各渠道的销售及推广。 岗位要求： ·         线上渠道维护、开发、更新及统计直销板块数据。 ·         抖音、小红书等自媒体渠道编辑、发布、维护、管理和互动，需要有一定的拍摄、剪辑基础及抖音运营、直播经验。 ·         有携程、美团、飞猪等主流OTA渠道合作运营经验。 ·         负责管理如直客通、抖音、酒店官网等线上平台的日常运营，包括但不限于产品架、下架、推广、平台营销和内容管理工作。 ·         分析市场需求，依据产品特点制定网络营销方案。 ·         优秀的领导能力和沟通能力，善于整合多方资源和跨部门协作，实现目标。

岗位职责： 1.全面负责电商平台的日常运营和管理工作，负责公司产品在抖音、视频号等新媒体渠道的销售及推广； 2.制定年度目标，制定各平台发展规划，制定运营方案及执行策略；制定渠道管理和销售策略； 3.完成各平台、渠道的年度运营指标、推广指标、销售目标，实现全网的战略目标； 4.全盘负责店铺、平台、渠道运营数据报告的制作、管理与汇报； 5.对各平台，新媒体渠道全部环节的用户体验、业务流程进行分析和不断改进； 6.拓展、开发新媒体渠道的达人资源，进行合作洽谈、执行和落地；维护优质头部带货主播/MCN机构，推进带货合作，为销售目标负责。 7.协助完成站外推广规划，对推广效果负责； 8.负责公司内部跨部门沟通，有效解决问题，推动项目顺利进行。 任职资格： 1.要求具备统招大专以上学历，熟悉各平台和渠道的商务对接工作； 2.大专以上学历，5年以上电商运营经验，熟悉各平台运营规则和渠道玩法； 3.自我驱动力和担当意愿强，具有强烈的目标意识和数据敏感度；. 4.优秀的领导能力和沟通能力，善于整合多方资源和跨部门协作，实现目标。

职位简介 负责管理所有在线平台，包括IHG网站内容、OTA内容、携程等，以增加收入和转化率。 您的日常工作 确保遵循所有IHG临时促销活动 提供竞争对手产品信息，包括价格、促销和优惠 利用客户互动和公开可用的工具来监控竞争对手与酒店及客户组合相关的活动，并按照酒店程序与关键利益相关者分享相关信息 就不断变化的市场条件，包括竞争和市场趋势向管理层提供反馈 在销售电话和销售会议中，适当时让销售总监参与 向其上级报告遇到的任何问题和其他相关信息 参加和参与培训课程，并在适当情况下，根据需要组织日常简报和其他会议 在所有OTA账户中建立网络关系 处理和管理客户的查询或问题 积极主动地负责所有IHG推广，以提升宾客体验 确保在提供的销售系统中准确及时地更新所有相关活动的准确记录，以便将来参考和控制 更新账户和联系人资料，附加账户计划，确保信息“实时”以便采取行动 提高酒店和品牌在当地社区的知名度和声誉 我们对您的要求 市场营销、商业或酒店管理学位，以及2-4年酒店或相关服务行业的销售经验。 预期具备以下技能： 深入掌握销售原则和技巧 有效的沟通和谈判技巧 对酒店产品、价格和营销计划有深入了解 优秀的电脑操作技能 能够与客户和其他利益相关者建立牢固的关系 销售系统方面的知识和经验 如何履行职责 我们发自内心地关怀他人，每天践行我们“时刻展示真正的待客之道”的承诺。这是IHG®旗下所有酒店的全体员工团结一心的源动力。 每一个IHG®酒店品牌均以自己的方式展示真正的待客之道；真正待客之道的关键是所有具体和核心的服务技能。 诚挚态度 (True Attitude)：关心宾客，希望给宾客留下良好的印象并建立真挚的情感联系 充满自信 (True Confidence)：具备履行本职工作所需的知识与技能，并赢得宾客的信任，让他们相信您可在其入住期间提供帮助和支持 用心倾听 (True Listening)：重视宾客表达的观点，留意到通常被忽视的身体语言并了解宾客的愿望与需求 积极响应 (True Responsiveness)：及时周到地满足宾客的需求

经市场销售部处理的有关餐厅销售方面的机会。积极追加销售每一个可以使利益最大化的机会，以期达到个人及团队的收益目标。通过提供完善的服务提升客户体验，以提高其忠诚度。