Director of Communications
Mandarin Oriental Sanya is looking for a Director of Communications to join our Sales & Marketing team.
Are
you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace a
growth mindset? We invite you to become a fan of the exceptional.
Mandarin
Oriental is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge of
luxury experiences.
MANDARIN ORIENTAL,
SANYA
A hidden gem where
nature is celebrated, and privacy is assured.
Sanya Mandarin Oriental, Coral Bay is the first hotel
of Mandarin Oriental Hotel Group in Chinese mainland. Overlooking the South
China Sea and boasting a 1.2‑kilometre stretch of pristine coral beach, it is
an exclusive beachfront resort that occupies an entire bay.
Encompassing 12 hectares of hillside seafront land,
the hotel seamlessly blends Southeast Asian resort aesthetics with Oriental Zen
elements, creating a secluded and tranquil luxury ambience away from the
bustle.
While embodying contemporary luxury and Hainan’s
distinctive character, the hotel reflects the Group’s Oriental heritage,
offering guests a peaceful retreat to unwind and escape the chaos.
About
the job
Based at the Mandarin Oriental Sanya within the Sales
and Marketing department, the Director of Communications is responsible for
developing and executing integrated communication strategies that enhance the
hotel’s brand reputation, drive commercial success, and ensure consistent
messaging across all channels. This role oversees public relations, media
relations, internal and external communications, social media, and content
creation, ensuring alignment with the Group’s luxury positioning and standards.
The Director of Communications reports to the Director of Sales and Marketing.
As Director of Communications, you will be responsible
for the following duties:
Develop and implement comprehensive communication strategies that
support the hotel’s commercial objectives, brand positioning, and
reputation management
Manage all public relations activities, including cultivating
relationships with key media, influencers, and stakeholders to secure
positive coverage across local, regional, and international platforms
Oversee the hotel’s social media presence and digital content
strategy, ensuring engaging, brand-aligned content that drives audience
growth and engagement
Lead crisis communication efforts, acting as the key spokesperson
when required and ensuring timely, accurate messaging in alignment with
Group protocols
Collaborate with operational departments to identify and showcase
compelling stories, promotions, and guest experiences that reinforce the
hotel’s luxury narrative
Direct the creation of high-quality marketing collateral, press
materials, newsletters, and internal communications to ensure consistency
and excellence in brand expression
Manage the communications budget, agency relationships, and
performance metrics to optimize return on investment and measure the
effectiveness of campaigns
Support sales and marketing initiatives through strategic
communication support for key campaigns, partnerships, and events
Ensure all communications activities adhere to Mandarin Oriental
Hotel Group’s brand guidelines, standards, and corporate identity
Carry out other tasks as directed by the Director of Sales and
Marketing
As Director of Communications, we expect from you:
Strategic thinker with a strong commercial acumen and a deep
understanding of the luxury hospitality landscape
Exceptional leadership and interpersonal skills, with the ability
to influence and collaborate across all levels of the organization
Excellent written and verbal communication skills, with a mastery
of storytelling and brand voice
Proactive, results-driven, and able to manage multiple priorities
in a fast-paced environment
Highly connected within the media and influencer community, with
established relationships across key markets
Culturally aware, adaptable, and passionate about delivering
excellence in all aspects of brand representation
Trustworthy, responsible, and committed to upholding the highest
standards of integrity and professionalism
Our
commitment to you
Learning & Development. Your success is our
success. We craft unique learning and development programmes for various
stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues
do, it’s important to take time off. As a member of the #MOfamily, you can
stay with us wherever you go in the world. The MOstay programme offers
complimentary nights and additionally attractive rates on rooms for you
and your loved ones.
Heath & Colleague Wellness. Finding the right
work-life balance is important. Your wellbeing matters to us. A variety of
health benefits and wellness programmes are offered to all our colleagues,
globally.
Local benefits
A competitive salary and benefits packages
Annual Leave and
Public Holidays
Social Insurances and
Housing Fund
Free accommodation and
meals
We’re
Fans. Are you?
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