Main Complexity/Critical Issues In The Job主要复杂/关键工作事项 · Reports to the Talent & Culture Manager regarding talent monthly attendance records 向人才与文化经理汇报每月人才出勤记录。 · Follow up all talent attendance record. 跟踪人才每月的出勤记录。 · Review personal files. 检查人事档案。 · Keep monthly records regarding talent tardiness, absenteeism, vacation, sick leave, leave without pay, compassionate leave, and maternity leave for MIS reports and year-end bonus evaluation. 每月记录人才迟到、缺勤、病假、无薪请假、补休、产假的情况，并带入年终奖金评定。 · Maintains and updates talent records, legal documents, policies and procedures and other personnel matters. 管理和更新人才的档案、法律法规文件、酒店规章制度与工作程序，以及其它人事文件。 · Keep all working areas in the department clean, all equipment well maintained and keep all files in the order.          维护部门工作区域的整洁，所有设备得到良好维护，并保证文件的整洁到位。 · Entering information of new talents into SHIJI system, and filling in talent initial emolument form. 新人才录入人事系统，填写起薪单。 · Entering and updating validity periods of talents health certificates. 录入更新人才健康证。 · Checking information of health certificates reimbursements. 检查健康证报销。 · Complete reference check before hiring procedure. 聘用人才前完成背景调查。 Profile概述 Knowledge and Experience知识和经验 · Fluent written English, and can communicate orally 英语书面语流利，口语可以交流 · Good computer skills and management ability. 良好的电脑技能及管理能力 · 1 years supervisory experience in related working experience 一年以上相关工作经验 · Can complete each work task designated in the above Job Description independently with good communication & coordination capability 能独立完成上述工作职责规定的各项任务，并具有良好的沟通及协调能力 · Work earnestly, responsibly and carefully 责任心强，工作认真细致

Primary Responsibilities主要职责  Administration 行政 · In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.  当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。 · Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up. 全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。 · Supervise cash handling and banking procedures. 负责监督现金操作和交接程序。 · Prepare daily banking and cash flow reports. 填写部门营业收入报表。 · Establish and instruct talent in cash security procedures. 建立和指导人才正确处理现金程序。 · Deal with irregular payments. 处理非日常的付款。 · Supervise the maintenance of service equipment. 监管和维护服务设备。 · Monitor standards of guest facilities and services. 监督客人设施和服务标准。 · Control stock and monitor security procedures. 控制库存和进行安全监督。 · Assist with menu and wine list creation. 协助开发新菜单和酒水单。 · Supervise functions. 监督和管理所有餐饮活动。 · Supervise outlet service. 监督和管理部门服务标准。 Financial and Revenue Responsibilities 财务及收入职责 · Drive sales to maximize budgeted revenue. 推动销售，增加收益。 · Saving all kinds of expenses. 节约各项费用。 · Saving the energy cost. 节约能源。 · Works with superior in the preparation and management of the department’s budget and is aware of financial targets.  与上级一起，管理本部门财务预算。 Learning & Development and Talent & Culture 学习与发展和人才与文化 · Recruit, manage, train and develop the Restaurant team. 招聘、管理、培训和发展餐厅团队成员。 · Deals effectively with Talents from diverse backgrounds 有效地处理来自不同背景的的人才。 · Avoids overusing status or position power 避免过度使用身份或职位权力 · Earns a reputation for fairness and approachability 做到和蔼可亲，平易近人。 · Ensure that guest and Talent information and transactions are kept confidential during and after employment with the company 确保在职期间和离职后，为客人和人才信息和事务保密。 · Ensure wherever possible that talents are provided with a work place free of discrimination, harassment and victimization. 确保人才不会受到与工作场所相关的歧视，骚扰和侵害。 · Treats complaints of harassment and discrimination promptly and confidentially 及时并且保密地处理骚扰、歧视的投诉。 · Treat customers and colleagues from all cultural groups with respect and sensitivity. 谨慎和尊重地对待不同文化群体的客户和同事。 · Identify and deal with issues which may cause cross cultural conflict or misunderstanding. 识别和谨慎处理那些可能会引起交叉文化引发的冲突或误解。 Guest Service Responsibilities  对客服务的责任 · Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. 与所有的酒店客人建立并保持积极的关系。 · Take action to address these needs in order to exceed their expectations. 努力去预知客人需求以便满足并超出他们的需求。 · Create a positive hotel image in every interaction with internal and external customers. 在与国内外的客人交流时，努力保持酒店的正面形象。 · Adhere to hotel brand standards. 坚持酒店的品牌标准。 · Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. 保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。 · Assist guests and escort them to locations within the hotel at their request. 在酒店内部，如果客人要求，一定要帮助客人并把他带到要去的酒店内的任何地方。 · Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs. 对特殊活动和事件要有了解以便回答客人的需求。 · Maintain current Hotel information to be able to provide information to guests. 了解酒店知识以提供给客人信息。 · Implements Procedures which enhance the guest experience. 执行正确的程序以提高客人的体验。 · Deals diplomatically and skillfully during guest interactions. 有礼貌，有技巧与客户进行接触。 Professional Technical Responsibilities 专业技能 · Implement working schedule based on forecast, banquet reservation, group and VIP arrivals. 根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。 · Record sales, complaints, solutions and equipment. 做好销售、宾客投诉、解决办法及相关人才、设备的记录。 · Make recommendations to superior, improve working efficiency and sales so as to increase resources and control cost. 给领导提出建议，提高工作效率，促进销售，并达到增源节支的目的。 Health and Safety 健康与安全 · Ensure that all potential and real Hazards are reported immediately and rectified. 确保所有潜在的和实际的危险是被立即报告和纠正的。 · Be fully conversant with all departmental Fire, Emergency and Bomb procedures. 充分熟悉各个部门的消防及紧急预案程序。 · Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and talents. 为了客人们和人才们的安全和消防安全，必须确保所有的紧急程序都被预演、落实和实施。 · Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 在公平的酒店规则和严格遵守的法律法规下，确保在酒店内所有人的人身和财产安全。 · Ensure all talents within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others 确保所有人才都在部门内以安全的方式操作，避免不安全的或者不适合的冒险的行为造成自己或者其他工作人员的损伤或不便。 · Use safe manual handling techniques and practice safe work habits following AccorHotels Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution. 遵循雅高酒店集团健康、安全和环境政策，来养成使用安全操作手册和实践安全工作的习惯。减少对环境的影响和防止污染。 Confidentiality 保密制度 · Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to AccorHotels Internet and Email policy. 确保所有的知识产权和信息的保密性和安全性，包括资料的存放和电子数据的存储。要遵守雅高酒店集团互联网和电子邮件的政策。 · Ensure Hotel, Customer and Talent information or transactions are kept confidential during or after employment with the company. 无论何时，都要确保酒店，客户和人才的信息或处理的保密性。 To Be Fully Conversant With 需要遵守的 · Hotel fire procedures 酒店消防规则 · Hotel security procedures 酒店保安规则 · Hotel Health and Safety policy and procedures 酒店健康与安全政策和规则 · Hotel Facilities and attractions 酒店设备设施和功能介绍 · Hotel standards of operation and departmental procedures 酒店运营部门程序标准 · Methods of accepted payment of the company 公司的财务政策 · Short and long term company marketing promotions 短期和长期的公司市场推广项目 Other Responsibilities 其它职责 · All talents are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.  所有人才在工作中都必须服从直属上司所发出的一切合理要求，并在正规场合一定时间里完成工作。 · All talents may be assigned to other duties in the hotel as and when required by business levels. 当涉及到商业层面时，人才可能会签署酒店内相关的其他责任。 Profile概述 Knowledge and Experience知识和经验 · Good oral and written communication skills 良好的口头及书面沟通能力 · Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain 至少2年酒店相关运做经验，具有国际连锁酒店工作经验优先 · Hotel Restaurant Management graduate 酒店管理专业毕业 · Associate degree or above 全日制大专（含）以上学历 · Experienced in all aspects of restaurants service 餐饮服务的各方面丰富经验 Competencies 技能 · Must be well-presented and professionally groomed at all times   始终保持良好和专业的形象 · Excellent leader and trainer with solid motivational and teamwork skills 优秀的领导和培训师，具备良好的激励和团队合作能力 · Attention to detail and strong interpersonal skills to deal with diverse talent 注重细节，良好的人际交往能力，能够和不同的人才相处

Primary Responsibilities 主要职责 Maintain the Cleanliness and Quality of Floor 保持楼层区域的干净和清洁质量 · To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety. 对酒店的规章制度、卫生、健康安全有明确的了解。 · To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel. 管理客房服务员并检查客房及服务区域的卫生，注意从酒店的全局出发并根据要求建立国际化的卫生标准。 · To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. 检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。 Provide Guestroom Experience that Meets Guests’ Expectations  为客人提供符合客人预期的体验 · To document all daily activities and events such as guest complaints and habits in the logbook. 记录日常所有的活动，例如客人的投诉和喜好等。 · To attend to guest requests and complaints. Takes corrective action. 采用正确的方式处理客人的要求和投诉。 · To check on the standard of "Turn down services". 中班主管检查夜床服务是否符合标准。 · To ensure the cleanliness of guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel. 确保所有客房按酒店标准清洁，同时保证提高客人的满意度。 Check Floor Daily Work 检查楼层日常工作 · To prepare daily work sheet for room Attendants. 准备客房服务员的每日工作表。 · To perform secondary duties as assigned by the Executive Housekeeper. And Assistant Executive Housekeeper. 执行行政管家及行政副管家所分配的其它次要的任务。 · Record daily events in the logbook and follow up on previous information reported by outgoing supervisor daily. 记录日常事件并继续向下一班主管的做好交班。 · To assist in the inventory of guestroom linen. 协助客房布草的盘点。 · Prepares supervisor’s report, accomplishes requisition from and maintenance work orders. 准备主管报告，完成维护工作需求。 · Collects R.A.’s reports for submission to Housekeeping office. 收集客房服务人才作报告并将其上交到办公室文员处。 · Reports and turns over any items left by guests to Lost & Found in-charge. 提醒人才报告并上交任何客人的遗留的物品。 Involvement in Wider Job Function Actions/Relationships 参与更广泛的工作职能 · Ensure that safe working practices are followed including emergency procedures. 确保安全工作在紧急程序的范围内进行。 · Participate in departmental leadership activities as a member of the team. 作为团队的一员参加部门领导的活动。 · Maintain levels of confidentiality and discretion for guests. 保持对顾客的保密和谨慎。 · Develop own knowledge and skills as a contributing member of the Housekeeping team. 发展个人知识和技能以成长为对客房服务团队有贡献的一员。 Involvement in Wider Job Function Actions/Relationships 参与更广泛的工作职能 · Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same. 了解职业健康及安全政策及流程，并在其指导下确保安全贯彻实施，确保直属下属的执行. · Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures. 理解关怀职责，使其符合职业健康及安全法规、政策及流程。 · Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly. 熟悉财物安全、急救、火灾及紧急程序，并确保能够安全的使用相关设备。 · Initiate action to correct a hazardous situation and notify supervisors of potential dangers. 采取行动纠正危险情况，并通知主管潜在危险。 · Log security incidents and accidents in accordance with hotel requirements. 根据酒店要求，记录安全事故。 · To ensure hotel's fire, health, and safety procedures are implemented. 确保酒店火灾、健康及安全流程得到实施。 Other Responsibilities 其他职责 · Perform other related duties & special projects as assigned by the supervisor. 随时执行上级分配的其他相关任务或特殊项目。  · The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要，该部门有权更改或补充该职位描述。 Profile概述 Knowledge and Experience知识和经验 · College degree or above 大专学历及以上 · Least 2 years working experience in Housekeeping floor section. 至少2年的客房楼层工作经验 · Have good communication skill 良好的沟通技巧 · Have similar position in international 5 star hotel 有国际5星级酒店相同的经验 Competencies 技能 · Good interpersonal skills with ability to communicate with all levels of talents 良好的交际能力能和各级人才交流 · Service oriented with an eye for details 用心着眼于细节 · Ability to work effectively and contribute in a team 能有效工作并且对团队有贡献 · Good presentation and influencing skills 良好的表达能力和影响技能 · Multicultural awareness and able to work with people from diverse cultures 多元化意识并能够和不同文化背景的人工作 · Flexible and able to embrace and respond to change effectively 能灵活快速地应对变化 · Ability to work independently and has good initiative under dynamic environment 能独立工作，在动态环境下有很好的主动性 · Self-motivated and energetic 有上进心和精力充沛

Primary Responsibilities 主要职责 Maintain the Friendly and Efficient Service in Front Desk 保持友善和高效前台服务 Co-ordinate all arrivals and departures, monitoring waiting times, always keeping every guest informed and ensuring that they are as comfortable as possible. Meet and greet VIP guests. 协调所有入住和离店的办理，关注客人等房时间，保持客人被告知各种状况并确保每一位客人尽可能的舒适和满意。接待贵宾。 Ensure LQA standards are implemented and delivered to every guest. 掌握LQA在对客服务中被遵守和执行。 Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found. 礼貌且高效地处理客人及人才的要求，遇到投诉或问题，如不能马上找到解决办法，要向上级报告。 Ensures the receptionist operate with suitable sales attitude, and that all talents are aware of the Hotel’s facilities, services and focal selling points to professional present to guest at every appropriate opportunity. 确保前台接待都有很好的销售意识，并熟知酒店的设施、服务和卖点，并在合适的机会以专业的态度展现给任何一个潜在的客人。 Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination. 掌握酒店产品知识，确保贵宾及活动信息的时效性和准确性。 Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners. 参与团队接待，检查并确保团队预订的细节达到要求，并与会议/团队组织者保持联系。 Ensure that there is adequate talent coverage at the Front Desk at all times; and be present at the Front Desk whenever possible. 确保前台随时都有充足的人手，并随时在前台处理所有对客事宜。 Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Front Desk is continuously clean and tidy. 确保整个前厅部及其周边区域，包括大堂、礼宾部和前台区域，从始至终干净整洁。 Be fully competent in all reception and cashier duties, and cover all shifts if required. 完全胜任所有前台接待职责；如需要，可以承担所有班次的职责。 Deal with room moves and other special guest requirements, maintain amicable and co-operative working relations with all other departments, and ensure seamless communication. 处理诸如换房等客人特殊诉求，与其他部门保持友好合作的工作关系，以确保沟通顺畅。 Follow up on cancellations and no shows and late charge when appropriate. 适时跟进预订取消、预订未到及延时收款等相关事宜。 Liaise with Concierge to ensure swift baggage dispatch and collection. 与礼宾部保持沟通以确保迅捷的行李送达和收取。 Ensure enough supplies of all stationary items are in storage. 确保前台各项文具备品充足。 Ensure and maintain the PSB upload is accurately. 掌握和保持前台外事传输的正确性。 Verifies that all information requested by the local police authorities are adhered to and prepared accurately. 保持严格遵守并实行由当地执法部门所要求的全部事项。 Maintains information security standards compliance of Front Office at 100%. 确保所有信息安全标准都被百分之百的执行。 The Front Office Supervisor may be required to carry out other duties, directed by the Assistant Front Office Manager. 根据前厅部副经理指导，前台主管可能被要求执行其他职责。 The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要，该部门有权更改或补充该职位描述。 Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。 Provide Guests’ Experiences that Exceed Guests’ Expectations 为客人带来超越期待的入住体验 Leads the Front Desk shift to personalize the guest arrival/departure experience. 带领前台每个班次为客人提供个性化的到店及离店体验。 Anticipate guests’ needs, collects guests preferences, and ensure the needs and preferences will be met during current stay and future stays. 预知客人需求，收集客人喜好，并确保这些需求和喜好在客人入住期间会被一直满足。 Full utilization of all kinds of systems to embrace guest experience. 充分利用各类酒店管理系统和软件以提高宾客体验。 Accuracy in link of reservations requirement to room allocation/guest needs. 根据预订信息准确地为客人安排房间及满足合理需求。 Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement and philosophy of talent empowerment. 寻求客人满意度反馈，并根据我们的使命宣言和人才赋权的理念来解决问题。 Focuses on the stay experience for LCAH members. 致力于提升雅高乐雅会会员的入住体验。 Supervision of Front Desk Team 督导前台团队 Supervise Receptionists, assisting them with issues that may arise and ensuring that all tasks are completed up to standards. 督导前台接待，协助其处理相关事宜，并确保所有任务都按照品牌标准完成。 Responsible for guide and tracing the Front Desk team to complete daily up-selling and LCAH member enrollment target. 负责引导和跟踪前台团队完成前台房间销售升级和雅高乐雅会会员招募计划的每日目标。 Implement all Front Desk Policies and Procedures are adhered. 执行前台各项政策与程序都被严格执行。 Conduct a handover at the end of each shift with relieving talent, informing them of any special requirements or problems. 在每个班次结束之后都与同事进行交接，确保其知晓任何特殊需求和问题。 To be responsible for identifying any training needs of Front Desk colleagues and communicating these to the Front Office Training Manager and Assistant Front Office Manager. 负责确认前台同事的培训需求，并将其转述给部门培训师和前厅部副经理。 Adheres to and promotes the health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures. 执行健康与安全政策，以确保安全的工作环境；同时确保所有同事都熟悉了解安全及紧急程序。 Ensure all accounting procedures are adhered to throughout the department. 保证所有财务制度在部门内被严格执行。 Liaison between Front Office departments and rest of hotel effective for guest experience. 在前厅部与酒店其他部门之间有效的沟通来提高宾客体验。 Carry out disciplinary actions in line with hotel procedures. 按照酒店规章制度对不合适的行为采取相应措施。 Involvement in Wider Job Function Actions/Relationships 进一步拓展工作职能 Initiate action to correct a hazardous situation and notify ERT of potential dangers. 在发现安全隐患时采取行动并通知危机处置团队。 Check the next day’s arrivals correspondence, confirming car- and restaurant-bookings. Ensure that all guest needs are dealt with satisfactory. 检查次日到店情况，确认车辆、用餐等预订情况。确保所有客人需求都被满意的处理。 Guide and encourage the Front Desk Team to be improve the service attitude and efficient to maximize productivity. 引导和激励人才工作态度和效率，提升人才的生产力。 Attend any courses Management may deem beneficial. 参与任何管理层认为有益于工作的培训。 Knowledge and Experience知识和经验 Diploma or Degree preferably in hospitality or related field 酒店管理或相关专业的本科或专科学历 Minimum one (1) years relevant experience in a similar position in a renown international hotel brand 在知名国际酒店内从事至少两年类似岗位的经验 PMS and Office software knowledge 熟悉并掌握Opera酒店管理系统和各类办公软件 Excellent oral and written skills in Mandarin and English 优秀的中英文听说读写能力 Competencies 技能 Analytical skills a must combined with creativity and initiative 结合了创造性和主动性的分析能力 Excellent interpersonal & communication skills 优秀的人际关系和沟通能力 Service oriented with an eye for details 以服务为导向的敏锐洞察力 Confidently able to resolve problems and make decisions 自信的解决问题与决策的能力 Adaptable and flexible and able to embrace and respond to change effectively 适应性强，灵活并能有效地接受和应对变化

【岗位职责】 1、车辆做到勤保养、勤擦洗，解决问题。为酒店节省费用。 2、上岗前检查车况，认真擦洗，做好出车准备。 3、车辆有故障要及时向主管汇报，安排修理. 4、执行交通安全法规和有关条例，确保安全行车。 5、执行酒店关于在岗员工仪表着装规定，执行车队有关管理规定，优质高效完成出车任务。 【岗位要求】 1、需要B证及以上证件，能开考斯特中巴车； 2、熟悉交通法规，懂得驾驶操作细则。 3、能够按照出车通知单安全行车。 4、熟悉当地及周边城市的交通路线。

【岗位职责】 1、落实总经理分派的各项工作任务。 2、审定酒店财务计划、管理制度和工作程序，落实岗位责任制。 3、参与酒店重要经济问题的分析和决策，参加酒店主要经济合同的谈判、签署，并监督执行。 4、控制、监督酒店的收入、成本和费用，协助建立并督导实施成本和费用控制和各项制度。 5、审查施工合同，监督施工过程中各项资金的使用，确保各投资项目的资金合理使用。 6、审核酒店各类物资采购供应计划。 7、深入各部门，检查工作情况，发现问题及时督办。 【岗位要求】 1、本科以上学历，文秘、法律及相关专业。 2、一年以上同等职位工作经验。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 5、良好的沟通、组织、协调能力，能独立协调对内对外各种关系。

This position will based in Club Med Beidahu Pre-opening Resort (Jilin Province) for at least 1 year. Main Responsibilities: 1.You will report to General Manager - 'Chief de Village' and assist with the Finance & Admin Manager 2.Responsible for high-level executives and management 3.Provide administrative support and performs numerous duties, including writing correspondence, emailing, handling visitors, routing callers and answering questions. 4.The key contact person to liaise with the Owners operation team in terms of VRL and VSL 5.Hands on translation skills from Chinese to English, with an intrapersonal and human skills 6.Others   Requirements: 1. Possesses good command of written and oral English.  Knowledge of another foreign language will be an added advantage. 2. Professional3. Good appearance4. Creative5. Enthusiastic6. Friendly and polite7. Exceptional inter-personal communication skills8. Shows initiative9. Adaptability and flexibility10.Team spirit *Must be ready to work abroad and commit to a 6 days-a- week resort lifestyle for at least one year If you're interested in G.O.-Secretary to CDV position, please send your English CV with a recent photo at hr.china@clubmed.com with the title of  ' Your Name - Secretary to CDV'.  Thank you. 在Club Med工作，你将最大程度施展你的专业技能和个人能力。 每天你都能通过和不同国籍的GO团队合作以及和我们的顾客相处来提升你的个人技能。 你将受益于专业培训以及职业发展的机会。 你将通过创造和分享‘一个幸福的世界’来代表我们友好、奢华的形象 *欢乐时光是指在工作时间以外的生活方式 到达指在客人到达度假村时欢迎并陪同其到达房间，出发指当客人结束度假时，G.O要求去进行欢送和告别。到达和出发可能发生在任何时间，甚至是在午夜以后，清晨或凌晨。 同客人一起享用三餐，参与村子内所有的活动，和客人交往。每晚在舞台上表演，Club Med传统的“Crazy Sign”是指在舞台上加入G.O和客人一起舞蹈。不要忘记我们是在酒店服务业，因此客户服务需要做到优秀和完美，把客人和G.O有礼节地当作自己最好的朋友。 个人资质 • 专业 • 个人意愿 • 严谨 • 创造力 • 热情 • 良好的人际关系技巧 • 积极和团队精神

【岗位职责】 1、负责度假村内各类设施设备的日常检查、维护及维修工作，包括但不限于水电系统、空调系统、管道系统、家具家电等； 2、及时响应并处理各部门报修需求，确保设施设备正常运行，保障宾客体验； 3、定期对公共区域、客房及后勤区域的设施进行巡检，预防潜在故障； 4、协助完成小型工程改造、设备安装及调试工作； 5、严格按照安全操作规程作业，确保维修过程中的安全与环保； 6、管理维修工具及耗材，做好记录与库存整理； 7、配合其他部门完成临时性工作任务。 8、会基本的网络维护。 【岗位要求】 1、具备基础的水电、维修技能，能独立完成常见故障排查与修复； 2、学习能力强，能快速掌握新设备的使用与维护方法； 3、责任心强，工作细致，具备良好的服务意识与团队协作精神； 4、能适应弹性工作时间，紧急情况下可快速响应； 5、持有电工证、焊工证等相关职业资格证书者优先； 6、无相关工作经验者可接受培训，但需具备动手能力与积极性。

【岗位职责】 1、负责度假村落日常收入核算工作，包括但不限于客房收入、餐饮收入、其他经营项目收入的确认与核对； 2、定期编制收入报表，确保收入数据的准确性和及时性，并分析收入波动原因； 3、与前台、餐饮等部门对接，核对每日收入单据，确保账实相符； 4、协助完成月度、季度及年度收入相关财务报告的编制； 5、负责收入相关凭证的录入、整理及归档工作； 6、配合内外部审计工作，提供所需收入相关财务资料； 7、完成上级交办的其他财务相关工作。 【岗位要求】 1、大专及以上学历，财务、会计、审计等相关专业优先； 2、1年以上收入会计或相关财务岗位工作经验，有酒店行业经验者优先； 3、熟悉会计准则及财务核算流程，能够独立完成收入核算工作； 4、熟练使用财务软件（如用友、金蝶等）及Office办公软件，尤其是Excel； 5、具备较强的数据敏感性和分析能力，工作细致、责任心强； 6、良好的沟通协调能力，能够与各部门高效配合； 7、能接受偶尔的加班或节假日轮班安排。

【岗位职责】 1、负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 2、确保部门成本及各项费用，得以良好的控制。 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 【岗位要求】 1、有2年以上同星级客房管理工作经验。 2、熟悉客房部专业知识，熟练使用电脑，持有客房部经理上岗证或资格证书。 3、掌握熟悉客房管理、服务流程和质量标准。 4、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

【岗位职责】 1、负责酒店各类设施设备的日常维修与保养，包括水电系统、空调系统、消防系统等 2、及时响应并处理客房、公共区域的报修请求，确保维修质量与效率 3、定期巡检酒店设备运行状况，预防性维护并记录维护日志 4、协助完成酒店小型改造工程及设备安装工作 5、严格执行安全操作规程，确保维修作业安全 【岗位要求】 1、具备基本的水电维修技能，熟悉常见设备维修流程 2、能独立处理日常维修问题，动手能力强，熟悉设施设备的运行原理，掌握设备的操作和维修保养技术知识 3、工作认真负责，具备良好的服务意识与团队协作能力 4、持有相关职业资格证书（如电工证等）优先考虑 5、懂得高低压、变配电、自动化 6、能适应弹性工作安排，包括节假日值班

【岗位职责】 1、对派工单要准确无误地实施完成，并认真检查完成情况。 2、掌握小组的各项工作，对组内负责的各类工作进行巡查，发现问题，及时处理。 3、安排好预防性维修计划及巡查工作，把质量关。 4、掌握供电设备运行和照明情况，制定节电措施。 5、制定照明灯具及照明控制开关的巡视、巡检制度。 6、合理调配好供电、电梯的运行及安排好电修值班，在保证服务水准的前提下，尽力节能。 7、对酒店的各种大型活动，如新闻发布会等大型会议，要提前进入工作场所，确保弱电系统不发生差错。 【岗位要求】 1、大专以上文化程度；X年以上同岗位工作经验。从事酒店弱电管理或维护工作。 2、对电视系统、电话通讯系统、保安系统、音响系统等弱电熟悉，常见故障排查有经验。 3、 工作认真、勤恳、细心，热爱本职工作。 4、精力充沛，身体健康。

岗位职责 确保执行酒店政策方针和公司的品牌标准。 对于认可的员工实施培训课程，进行全体员工的培训和评估他们的能力 提前意识到缺少服务标准的对客服务并及时制定发展计划，跟踪和执行改变 在工作中和下属员工沟通，维护已确定的政策和方针。 在用餐期间确保及时纠正错误的餐位。 保持操作台的干净和整齐。 和厨房保持有效的沟通。 为团队准备培训课题。 在培训中借助餐厅经理。 良好的工作氛围和下属员工良好的工作关系。 在团队中展现个人精神和严守时间。 问候客人，处理评论和问题，无论何时都要在用餐中提高销售关注收入。 向客人推荐菜单的食品和酒水，适当的为客人点单和服务食品和酒水。 维护良好的客户关系和提高个人的修养。 依据库存的要求来采购物品。 准备每周排班。 在经理缺席期间负责运营。 接受餐厅经理安排的其它工作。 为客人服务酒水和食品。 提出好的主意和建议在设计菜单和食品促销的时候。 实施培训课程和时间表格。 全面的食品和酒水知识。 熟练运用客人维护技能。 领导素能。 岗位要求 全面的餐饮服务经验和时尚的管理主义。 至少5年的餐饮运营经验。 至少3年以上的同岗位工作经验。 良好的运营和管理技能。 良好的仪容仪表。 积极主动。 团队有良好的沟通才能，监督和刺激员工的积极性。 良好的英文书面和口语能力。

【岗位职责】 1、对派工单要准确无误地实施完成，并认真检查完成情况。 2、掌握小组的各项工作，对组内负责的各类工作进行巡查，发现问题，及时处理。 3、安排好预防性维修计划及巡查工作，把质量关。 4、掌握供电设备运行和照明情况，制定节电措施。 5、制定照明灯具及照明控制开关的巡视、巡检制度。 6、合理调配好供电、电梯的运行及安排好电修值班，在保证服务水准的前提下，尽力节能。 7、对酒店的各种大型活动，如新闻发布会等大型会议，要提前进入工作场所，确保弱电系统不发生差错。 【岗位要求】 1、大专以上文化程度；X年以上同岗位工作经验。从事酒店弱电管理或维护工作。 2、对电视系统、电话通讯系统、保安系统、音响系统等弱电熟悉，常见故障排查有经验。 3、 工作认真、勤恳、细心，热爱本职工作。 4、精力充沛，身体健康。

We are looking fora GRO/Front Office Supervisor 我们正在招聘宾客关系经理/前厅部主管，职等您来! At Ranah Resort Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那石谷度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAINPURPOSE主要职责 To assist the Front Office Managerand the Guest Relations Manager in planning, coordinating and supervising thesmooth operation of the Front Desk Section. Execute job tasks according to thepre-defined standards & procedures and in compliance with the companyemployment handbook. Demonstrate honesty, reliability, ethics, andprofessionalism; demonstrate consistency between words & behaviour. Demonstratehonesty, reliability, ethics, and professionalism; demonstrate consistencybetween words & behaviour. 协助前厅部经理和宾客关系经理规划、协调和监督前台部位的顺利运作。根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。确保前台区域符合标准，所有营运设备运作正常。展现诚实，可靠，规范及专业的工作礼仪。 ACADEMIC QUALIFICATIONS教育背景资格 ·       College degreeor above, major in hotel management is preferred. 大专以上学历，酒店管理专业优先。 PRIOR WORKING EXPERIENCE 以往工作经历 ·    2 years’experience in front office / guest services operations, including supervisoryexperience at a hotel of similar size and complexity, or an equivalentcombination of education and experience.  拥有2年前厅或宾客服务工作经验，包括在相似规模和复杂程度的酒店的管理经验，或与此相当的教育和相关工作经验结合的背景。 ·    Exposure toindustry, which required high service standard. 展现高水平的行业服务标准。 OTHER REQUIREMENTS 其他专业要求 •     Highproficiency in written and spoken English and Mandarin 熟练的中英文书写和口语表达能力。 •     Good resolveproblem competency. 良好的解决问题的能力。 •     Goodcommunication skill. 良好的沟通技巧。 •     Good skill ofoffice word, excel, PPT 具备使用办公软件的能力。 •     Good peopleskill. 良好的为人处事技巧。 •     Good handlingcompetency. 良好的处理技巧。 •     Familiar withFront Desk operation. 熟悉前台运作 •     A cleancriminal record is a-must. 必须能提供无犯罪记录证明。

We are looking for a Sales Executive / Coordinator 我们正在招聘市场销售主管/协调员，职等您来! At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那石谷度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAIN PURPOSE 主要职责 Assistthe SalesManagerin completing sales activities and sales call, complete the system’s tasksand administrative tasks of the Sales & Marketing Department, maintainthe tidiness of the office, and organize departmental activities. 协助销售经理完成销售活动及销售拜访。完成市场销售部系统工作和行政工作。维持办公室的整洁。组织部门活动。 ACADEMIC QUALIFICATIONS教育背景资格 •       Universitydegree in Hotel Management preferred. Can be replaced by adequate experience.具有酒店管理专业本科优先，或具有相当丰富的工作经验 PRIOR WORKING EXPERIENCE 以往工作经历 •       Minimum 1year experience in Sales within an international hotel chain. 至少1年国际品牌酒店销售部工作经验。 OTHER REQUIREMENTS 其他专业要求 •       Knowledgeand experience in Internet and other major computer programs. 掌握并具有互联网和主要电脑程序的应用的知识和经验。 •       Abilityto use Sales and Front Office computer systems. 能够使用销售及前台软件。 •       Knowledgeof local & international market. 了解本地市场和国际市场。 •       Knowledgein Corporate, Travel Industry, CI & M and Catering sales. 了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 •       Excellentwritten and spoken Mandarin & English. 具备良好的中，英文读写能力 •       Abilityto work independently and as a team. 独立工作和团队工作的能力。 •       Goodinterpersonal & communication skills. 良好的人际交往和沟通技巧。 •       Passionateabout service. 对服务充满热情。 •       Highlevels of integrity and confidentiality. 高水平的诚信度和保密意识。 •       ExcellentProblem Solving skills. 优秀的解决问题的能力。 •       Abilityto multi-task and meet multiple deadlines. 能够同时处理多项任务并满足多个完成截止日期。 •       Conversantwith Microsoft Office applications and social media platforms. 熟悉微软办公软件和社交媒体平台。 •       A cleancriminal record is a-must. 必须能提供无犯罪记录证明。

We are looking foran Account Payable Supervisor 我们正在招聘应付主管，职等您来! At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那石谷度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAIN PURPOSE 主要职责 To process all invoices and statements inaccordance with authorized purchase instructions.  Record and process payment of goods andservices incurred by the hotel, according to appropriate terms and to takeadvantage of available discounts in line with hotel policies and procedures. 按照许可的采购指示，处理所有的发票和结帐单。要按照合适的条款，遵循酒店政策和程序,考虑适当的条件及争取可能的折扣，记录和处理由酒店发生的货物和服务的支付。 ACADEMIC QUALIFICATIONS教育背景资格 •      University degree or above, major in finance and economics is preferred 同等大学以上学历，财经类专业优先 PRIOR WORKING EXPERIENCE 以往工作经历 ·    At least 2 years AP experience 至少两年以上应付经验 ·    Be honestand have good professional ethics 为人正直，有良好的职业操守 ·    Teamspirit and sense of responsibility 团队合作精神，富有责任感 •  Self-starterwith hands-on approach.  Innovative andhas a “can-do” attitude.  Comfortableworking in a fast-moving environment 主动并亲力亲为。创新并有乐观进取的态度。能适应高效的工作环境。 •  Able towork independently and in a team environment. 具备独立工作的能力并能与团队共同合作。 •  Stronginterpersonal and influencing skills. 优秀的人际关系及影响力。 •  Analyticalwith reasonable level of numeracy with attention to details. 关注细节，合理水平的数字分析能力。 •  Goodcommand of English and Chinese. Mandarin is a must. 良好的中英文能力，普通话标准。 •      A clean criminal record is a-must. 必须能提供无犯罪记录证明。

We are looking for a Chief Cashier & Payroll Officer 我们正在招聘总出纳兼薪资主管，职等您来! At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那石谷度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAIN PURPOSE 主要职责 Be responsible for verifying the daily collection amount, ensuring it is safely deposited in the bank, guaranteeing the timely supply of small change and replenishment of petty cash for front - desk and food - and - beverage cashiers. Also, ensure the punctual and accurate payment of team members' salaries. 负责核对当天的收款额，确保安全的缴存银行，确保前台和餐饮收银员的零钱供给和备用金的及时补充。确保员工薪资的准时准确发放。 ACADEMIC QUALIFICATIONS教育背景资格 •   University degree or above, major in finance and economics is preferred 同等大学以上学历，财经类专业优先 PRIOR WORKING EXPERIENCE 以往工作经历 ·    At least 2 years cashier experience 至少两年以上出纳经验 ·    Be honest and have good professional ethics 为人正直，有良好的职业操守 ·    Team spirit and sense of responsibility 团队合作精神，富有责任感 •  Self-starter with hands-on approach.  Innovative and has a “can-do” attitude.  Comfortable working in a fast-moving environment 主动并亲力亲为。创新并有乐观进取的态度。能适应高效的工作环境。 •  Able to work independently and in a team environment. 具备独立工作的能力并能与团队共同合作。 •  Ability to align the overall strategy of the cashier's work with the business objectives of the organization. 具备使财务出纳工作的整体策略与企业的商业目标保持一致的能力。 •  Strong interpersonal and influencing skills. 优秀的人际关系及影响力。 •  Analytical with reasonable level of numeracy with attention to details. 关注细节，合理水平的数字分析能力。 •  Good command of English and Chinese. Mandarin is a must. 良好的中英文能力，普通话标准。 •  A clean criminal record is a-must. 必须能提供无犯罪记录证明。

目标地区：江苏宿迁、山东枣庄、安徽芜湖 任职要求： 1.大专以上学历，旅游、酒店管理、市场营销相关教育背景，45岁以下； 2.3年以上同岗位工作经验； 3.熟知酒店产品结构、服务规范、质量标准和销售系统并具有良好的沟通能力。 岗位职责： 1.密切关注行业动态与对手策略，分析目标客户需求，据此制定酒店销售策略及促销方案，协同市场部优化推广渠道。 2.通过多种途径开拓新客户，推销酒店产品服务；定期回访老客户，解决问题，维护良好合作关系；负责重要客户接待，提供个性化服务。 3.领导销售团队，明确分工，制定绩效考核标准；组织内部培训与经验分享，提升团队业务能力；协调与其他部门的工作。 4.定期收集、分析销售数据，评估策略效果，调整销售计划；向管理层汇报业绩、市场及客户反馈等，依分析结果提出改进建议。

【岗位职责】 1、负责度假村落公共区域（PA）的日常清洁管理工作，制定并执行清洁标准和流程，确保环境整洁、卫生达标； 2、统筹安排PA团队的工作任务，合理分配人员，监督清洁工作的执行情况，及时解决突发问题； 3、定期检查公共区域的设施设备，确保其完好无损，发现问题及时报修并跟进处理； 4、负责清洁用品的采购、库存管理及成本控制，确保物资充足且使用合理； 5、对PA团队进行培训，提升员工的专业技能和服务意识，确保团队高效运转； 6、配合其他部门完成相关接待任务，确保度假村落的整体服务质量； 7、处理客户关于清洁卫生的投诉，及时改进服务并提升客户满意度。 【岗位要求】 1、具备酒店或度假村PA相关工作经验，有团队管理经验者优先； 2、熟悉酒店行业清洁标准及操作流程，了解清洁设备及用品的性能和使用方法； 3、具备较强的组织协调能力和执行力，能够高效管理团队并完成工作任务； 4、责任心强，注重细节，能够承受一定的工作压力； 5、良好的沟通能力，能够与其他部门协作，确保服务无缝衔接； 6、身体健康，能够适应弹性工作时间及节假日加班需求。

We are looking fora Pastry Chef De Partie/Demi 我们正在招聘饼房主管/领班，职等您来! At Ranah Resort Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAIN PURPOSE 主要职责 Prepares and cooks food according to standard procedures, recipe cards, photographs and given instructions. Assists the Pastry Chef in training team members. Participates in product development and in controlling the smooth operation of the kitchen.Prepares and cooks food in all areas of the kitchen as and when directed. Participates in the control of associates. Participates in team members' development Participates in the control of food quality, food taste, food presentation, and food requisition. 根据工作标准、备料单、照片及上级指示准备食物，协助饼房厨师长培训员工。参与提高食品质量，保证厨房运作的顺利进行。当接到指示时厨房的所有区域都要进入工作状态。协助管理员工，为员工发展提供帮助，参与食物的质量控制，提高产品的菜色和味道。 ACADEMIC QUALIFICATIONS教育背景资格 •      College degree or above, major in cooking is preferred 大专以上学历，烹饪专业优先 PRIOR WORKING EXPERIENCE 以往工作经历 •      Work experience in well - known international hotel brands is preferred. 拥有知名国际酒店品牌的工作经验优先。 •      At least one year experience as Pasty Kitchen CDP/Demi. 至少1年的酒店西厨房饼房主管/领班经验。 •      Exposure to industry which required high service standard. 展现高水平的行业服务标准。 OTHER REQUIREMENTS 其他专业要求 •      Food and Beverage culinary management experience with demonstrated leadership. 餐饮管理经验和优良的领导力。 •      Self-starter with hands-on approach. Innovative and has a “can-do” attitude. Comfortable working in a fast-moving environment 主动并亲力亲为。创新并有乐观进取的态度。能适应高效的工作环境。 •      Able to work independently and in a team environment. 具备独立工作的能力并能与团队共同合作。 •      Extensive knowledge of food handling and sanitation standards. 具有全面的食品加工及卫生标准知识。 •      Awareness and sensitivity to the concept of luxury and quality. 对奢华及高质量理念有意识且敏感。 •      Able to link the value of employees, customers and business result. 能与员工、宾客的价值观及商业结果相链接。 •      Proven record to use formal and informal structure and culture to achieve the organization objectives. 具备通过正式及非正式的策略和文化来达到组织的目标的能力。 •      The ability to align the overall strategy of the kitchen with the business objectives of the enterprise. 具备使厨房的整体策略与企业的商业目标保持一致的能力。 •      Strong interpersonal and influencing skills. 优秀的人际关系及影响力。 •      Good command of English and Chinese. Mandarin is a must. 良好的中英文能力，普通话标准 •      A clean criminal record is a-must. 必须能提供无犯罪记录证明。

We are looking for a CDP/Demi 我们正在招聘西厨房/特色厨房主管/领班，职等您来! At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那石谷度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAIN PURPOSE 主要职责 Organize the operations of the Western kitchen or specialty kitchen,prepare and serve a variety of dishes, and supervise subordinate team membersin the kitchen team. Comply with local health and safety regulations, otherapplicable rules, as well as brand standards and local regulations. 组织西厨房或特色厨房运营并制作和送上各种菜肴，监管厨房团队中的下级团队成员。遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。 ACADEMIC QUALIFICATIONS教育背景资格 •       Diplomaor Vocational Certificate in Culinary Skills or related field. 餐饮技能或相关专业的大专或职业证书。 PRIOR WORKING EXPERIENCE 以往工作经历 •       2 yearsexperience as a cook or an equivalent combination of education and experience. 2年厨师工作经历或与此相当的教育和相关工作经验结合的背景。 OTHER REQUIREMENTS 其他专业要求 •       Demonstratedability to interact with customers, employees and third parties that reflectshighly on the hotel, the brand and the Company. 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 •       Foodservice permit or valid health/food handler card as required by localgovernment agency. 食品服务许可或当地政府规定的有效的卫生或食品上岗证。 •       Problemsolving and training abilities. 解决问题和培训的能力。 •       Able towork independently and in a team environment. 具备独立工作的能力并能与团队共同合作。 •       Extensiveknowledge of food handling and sanitation standards. 具有全面的食品加工及卫生标准知识。 •       Awarenessand sensitivity to the concept of luxury and quality. 对奢华及高质量理念有意识且敏感。 •       A cleancriminal record is a-must. 必须能提供无犯罪记录证明。

We are looking for an Income Audit & Accounts Receivable Supervisor 我们正在招聘日审及应收主管，职等您来! At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.  安吉乐那石谷度假村是位于中国浙江省的一家度假酒店，它将现代时尚属性、当代艺术设计温暖融为一体，是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。 MAIN PURPOSE 主要职责 Confirm that all daily income received by the hotelhas been received and recorded correctly. In doing so, Ensure that the hotel'sdaily income is balanced, controllable, and reported completely and accurately。 确定应由酒店收到所有日常收入已收到并正确地记录，确保酒店每天的收入平衡、可控，完整并准确地做出报告。 ACADEMIC QUALIFICATIONS教育背景资格 •       Universitydegree or above, major in finance and economics is preferred 同等大学以上学历，财经类专业优先 PRIOR WORKING EXPERIENCE 以往工作经历 •  At least2 years hotel daily audit experience 至少2年以上酒店日审经验 •  Be honestand have good professional ethics 为人正直，有良好的职业操守 •  Teamspirit and sense of responsibility 团队合作精神，富有责任感 •  Self-starterwith hands-on approach.  Innovative andhas a “can-do” attitude.  Comfortableworking in a fast-moving environment 主动并亲力亲为。创新并有乐观进取的态度。能适应高效的工作环境。 •  Able towork independently and in a team environment. 具备独立工作的能力并能与团队共同合作。 •  Abilityto align the overall strategy of financial audit with the business objectivesof the organization. 具备使财务审核工作的整体策略与企业的商业目标保持一致的能力。 •  Stronginterpersonal and influencing skills. 优秀的人际关系及影响力。 •  Analyticalwith reasonable level of numeracy with attention to details. 关注细节，合理水平的数字分析能力。 •  Goodcommand of English and Chinese. Mandarin is a must. 良好的中英文能力，普通话标准。 •   A clean criminalrecord is a-must. 必须能提供无犯罪记录证明。

【岗位职责】 1、全面负责西餐厅日常运营管理工作，包括人员排班、服务标准执行及服务质量监督 2、制定并实施餐厅服务流程与操作规范，确保符合希尔顿品牌标准 3、督导员工完成餐前准备、餐中服务及餐后收尾工作，处理突发客诉事件 4、定期检查餐厅设备设施维护状况，协调厨房与前场工作衔接 5、负责餐厅员工专业技能培训及服务意识提升 【岗位要求】 1、具备餐饮服务行业工作经验，有希尔顿等国际品牌酒店餐饮管理经验者优先 2、熟悉西餐服务流程及标准 3、具备较强的现场协调能力和突发事件处理能力 4、普通话流利，具备基础英语沟通能力者优先