Primary Responsibilities主要职责
·To post all accurate charges and credits to various city ledger account on a timely basis. (To transfer city ledger from Front Office module to AR module and post the details of charge to each account on a daily basis)
·To fax folio to guest and travel agent in the next working day.
·To post the invoices with Statement of Account on a weekly basis.
·To send the first Reminder for account outstanding over 30 days. To send 2nd reminder 7 days after the first reminder and to send the 3rd reminder 7 days after the 2nd reminder.
·To forward the overdue accounts to Financial Controller for immediate recovery action.
·To control, record, post to Opera, and balance all Advance Deposits.
·To respond to guests’ or travel agents’ queries and account disputes. In case of a rebate, a rebate voucher will be issued by Income Auditor and approved by FC.
·To prepare the amended guest folio after the adjustments made in Opera. Any modification, change, or adjustment made to the context of folio or F&B bill shall be approved by FC.
·To maintain the monthly ageing report. To maintain the barter agreements and reconcile all barter-deal related account, i.e. AR – Barter and AP – Barter.
·o apply payment in AR system based on the payment slip received from bank.
·To control the credit card receivable, payments, and commission.
·To reconcile all accounts receivables accounts including credit card receivables.
·及时、准确地将费用和信用录入各挂账账户。（将挂账从前厅模块转到应收模块并每天将详细费用录入各账户）
·于下一工作日将账单传真给客人和旅行社。
·每周录入发票和对账单。
·如账款逾期30天未付，寄出第一封催款函。第一封催款函寄出7天后，寄出第二封催款函，并在第二封催款函寄出7天后，寄出第三封催款函。
·将逾期未付账款转给财务总监以立即采取追款行动。
·管理、记录所有预付款，录入Opera系统并作结算。
·处理客人或旅行社的询问和账目纠纷。如有减免单，由收入审计开具减免单凭据并取得财务总监的批准。
·在Opera系统中做出调整后，准备修正后的客人账单。对账单内容或餐饮账单做出的任何修正、修改或调整，都必须得到财务总监的批准。
·每月作账龄报告。保管易货协议，并调整所有易货协议相关账户，例如应收易货和应付易货。
·根据银行付款单将付款录入应收系统。
·管理信用卡应收账、付款和佣金。
·调整所有应收账户账目，包括信用卡应收账。
