【岗位职责】 1、全面负责酒店计算机管理系统，确保系统正常运行。 2、负责与其他电脑使用部门之间的协调工作。 3、负责及时解决电脑系统中出现的故障和问题。 4、制定电脑室人员的岗位职责、管理条例及在酒店紧急状态下的应急措施等，督导属下人员认真执行。 5、检查酒店电脑系统数据备份，确保数据的安全和有效的保存。 6、设立酒店电脑系统的档案，并负责档案的管理。 7、掌握电脑业的发展动态，为酒店电脑系统的管理提出有效的建议。 【岗位要求】 1、具有3年以上五星级酒店电脑部管理经验。 2、熟知酒店各项电脑管理系统的原理。 3、具有较强的分析和解决专业问题的能力、预警能力、做正确事的能力和语言文字表达能力。 4、秉公办事，坚持原则，不断创新。 5、工作细致、严谨，具有较强的工作热情和责任感。 6、一定的组织管理协调能力。

JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. Education and Experience Required: • High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR • 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: • System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. • Conducts periodic inventories of applications and hardware; prepares reports as requested. • Confirms that technology assets are secured. • Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. • Provides customer service to associates at dedicated property/properties. • Responds to inquiries from customers/vendors/peer group. • Provides detailed status reports as requested. Verifying Client Technology Needs are Met • Assists in disaster recovery and business continuity as it relates to technology. • Provides technical guidance. • Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. • Supports guest and associate internet access requirements. • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. • Moves/adds/changes PCs/peripherals; migrating data when necessary. • Performs routine desktop backup as scheduled or directed. • Provides end-user support. • Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. • Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. • Pulls through support for corporate, regional and property initiatives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Main Duties /主要职责 Actively assist department manager to finish each task arrangement； 积极协助部门经理完成各项所安排和交代的任务； Be familiar with the knowledge of professional maintenance, such as servers, network, all kinds of IT equipment, personal office PC/subnet system as well as the maintenance of all kinds of office software; 熟悉掌握专业维护知识，如服务器、网络/子网、各类IT设备、个人办公pc系统以及各类办公软件的维护； Be familiar with the knowledge of professional maintenance, such as servers, network, all kinds of IT equipment, personal office PC/subnet system as well as the maintenance of all kinds of office software; 熟悉部门各个规章制度与维护制度，熟悉所有需求部门的网络、IT设备点位与“惯性”维护内容，带领好维护员进行各项IT维护； Supervise the maintenance records so that the assessment work and collaborative maintenance department maintenance personnel, improve the work efficiency of maintenance； 认真做好维护记录以便于工作考核以及部门维护人员协同维护，提高维护的工作效率； Master all kinds of operating system installation, debugging, maintenance, SQL, oracle, access database of professional knowledge and maintenance knowledge. Cooperate with department manager on a regular basis for all kinds of data backup server all kinds of systems. And make records, report to the superior leadership; 掌握各类操作系统安装、调试维护，掌握SQL、oracle、access的数据库专业知识与维护知识。定期配合部门经理对服务器各类系统进行各类数据备份。并做好记录，汇报上级领导； Master foxmail, outlook mail system such as building, maintenance, backup; 掌握foxmail、outlook等邮件系统搭建、维护、备份； Be familiar with office software, adobe, autocad, all the procedures of installation, maintenance, commissioning of all kinds of documents, edit, print and maintenance, etc., with good all office staff to store backup office documents; 掌握办公软件office 、adobe、autocad所有的程序的安装、维护，各类文档的调试、编辑、打印、维护等，配合好各个办公人员存放备份办公文档； Familiar with various office IT equipment installation and maintenance, such as printers, fax machines, scanners, etc. Familiar with all kinds of network maintenance tool use; 熟悉各个办公IT设备的安装与维护，如打印机、传真机、扫描仪等。熟悉各类网络维护工具的使用； Organize breaks the common learning knowledge of PMS, network hardware, all kinds of office and reasonable arrangement of the maintenance work, and the director of irregular between technology exchange and experience exchange, mutual self comprehensive ability； 组织下属维护员共同学习掌握PMS、网络、各类办公硬件知识并合理安排其进行维护工作，与各主管之间进行不定期的技术交流与心得交换，共同提升自我综合能力； Assist department manager to establish the network construction and network development planning, network security and network file server; 协助部门经理制定网络建设及网络发展规划，确定网络安全及网络文件服务器； Responsible for system backup and network data backup; Responsible for the network file server each department in the electronic data sorting and filing; 负责系统备份和网络数据备份；负责网络文件服务器中各部门电子数据资料的整理和归档； Keep the network topology, the network connection table, equipment specification and single configuration, network management records, operation records, maintenance records and other network data; 保管网络拓扑图、网络接线表、设备规格及配置单、网络管理记录、网络运行记录、网络检修记录等网络资料； The steward earnestly maintenance records, not regular assessment of the staff, report to department manager on a regular basis to maintain performance and breaks up the maintenance ability; 认真做好维护员的维护记录，不定期的考核下属员工，定期向部门经理汇报维护绩效与维护员的维护能力； Do the daily maintenance of maintenance document, similar maintenance category, completes the document backup； 做到每日维护的整理维护文档，将类似的维护工作归类，做好文档备份； Responsible for PMS, POS, locks and other department staff account and cleared, new employee permissions setting and adjustment; 负责PMS、POS、门锁等各部门员工账号的新建及清除，员工权限的设置及调整； Complete extra tasks arranged by leader. 完成上级安排的其他工作任务。 Qualification: 任职要求 1. College graduate, preferably in Resorts Management or equivalent in experience. 大专以上,相关专业毕业， 热于从事度假村管理或有相关经验 2. Minimum 1 years experience in IT 1年以上IT工作经验

1.Conducts periodic tests and inspections to ensure all departments are complying with required procedures. 进行定期的测试和检查以确保所有部门符合规定的程序。 2.Assist in the monitoring of all related hotel systems and ensure proper operation and condition. 协助监测所有相同的酒店系统，确保正常运转和良好状况。 CUALIFICATIONS: 任职要求 1.Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 2.Working knowledge of local area networks and Microsoft Windows 具有局域网和微软视窗软件的使用知识 3.Good writing skills 良好的写作技巧

· Formulate long - term and short - term IT strategies in line with the hotel's business development plans and industry trends. Align IT initiatives with the hotel's operational and service objectives. 根据酒店的业务发展规划和行业趋势，制定长期和短期的信息技术战略。使信息技术计划与酒店的运营和服务目标保持一致。 · Create annual IT budgets, allocate resources effectively, and monitor spending to ensure cost - effectiveness and compliance with financial plans. 制定年度信息技术预算，有效分配资源，并监控支出，确保成本效益并符合财务计划。 ·  Manage and maintain critical hotel IT systems. Ensure high - availability and reliability through regular monitoring, troubleshooting, and preventive maintenance. 管理和维护酒店的关键信息技术系统，通过定期监控、故障排除和预防性维护，确保系统的高可用性和可靠性。 · Oversee the hotel's network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks. Implement network security measures, manage network access, and optimize network performance. 监督酒店的网络基础设施，包括局域网（LAN）、广域网（WAN）和无线网络。实施网络安全措施，管理网络访问，并优化网络性能。 · Take charge of server, storage, and database management. Ensure data integrity, security, and backup, and manage system upgrades and migrations. · 负责服务器、存储和数据库管理。确保数据的完整性、安全性和备份，并管理系统升级和迁移。 Develop and enforce IT security policies and procedures to safeguard the hotel's digital assets from cyber - threats, data breaches, and unauthorized access. 制定并执行信息技术安全政策和程序，保护酒店的数字资产免受网络威胁、数据泄露和未经授权的访问。 · Ensure compliance with relevant laws, regulations, and industry standards, such as the General Data Protection Regulation (GDPR), Payment Card Industry Data Security Standard (PCI DSS), and local data protection laws. 确保符合相关法律法规和行业标准，如《通用数据保护条例》（GDPR）、支付卡行业数据安全标准（PCI DSS）以及当地的数据保护法律。 · Conduct regular security audits and risk assessments. Respond promptly to security incidents and implement corrective actions. 定期进行安全审计和风险评估。对安全事件做出迅速响应并实施纠正措施。 · Lead and manage IT projects, from initiation to completion. Define project scope, set goals, develop project plans, and allocate resources. 领导并管理信息技术项目，从项目启动到结束。定义项目范围，设定目标，制定项目计划，并分配资源。 · Coordinate with internal departments to identify business needs and translate them into IT solutions. Ensure projects are delivered on time, within budget, and meet quality standards. 与内部部门协调，确定业务需求并将其转化为信息技术解决方案。确保项目按时、在预算范围内交付，并符合质量标准。 · Manage project stakeholders, communicate project progress effectively, and resolve any issues or conflicts that arise during the project lifecycle. 管理项目利益相关者，有效沟通项目进展情况，并解决项目生命周期中出现的任何问题或冲突。 · Build and lead a high - performing IT team. Define roles and responsibilities, set performance goals, and conduct regular performance evaluations. 组建并领导一支高绩效的信息技术团队。明确角色和职责，设定绩效目标，并定期进行绩效评估。 · Provide technical guidance and training to team members. Foster a culture of continuous learning and professional development within the team. 为团队成员提供技术指导和培训。在团队中营造持续学习和专业发展的文化氛围。 · Promote teamwork and collaboration within the IT department and across the hotel. Encourage innovation and knowledge sharing. 促进信息技术部门内部以及整个酒店的团队合作与协作。鼓励创新和知识共享。 ·  Identify, evaluate, and select IT suppliers and vendors. Negotiate contracts, manage relationships, and ensure the delivery of high - quality products and services. · 识别、评估并选择信息技术供应商和厂商。协商合同条款，管理合作关系，确保高质量产品和服务的交付。 · Monitor supplier performance, resolve issues, and drive continuous improvement. Collaborate with suppliers to explore new technologies and solutions. 监控供应商绩效，解决问题，并推动持续改进。与供应商合作探索新技术和解决方案。 Required Skills – 技能要求  · Proficient in commonly used hotel IT systems, with in - depth system management and troubleshooting skills.         精通酒店常用的信息技术系统，具备深入的系统管理和故障排除技能 · Skilled in network technologies, including the planning, configuration, and maintenance of LAN, WAN, and wireless networks, and familiar with network security technologies. 熟练掌握网络技术，包括LAN、WAN、无线网络的规划、配置和维护，熟悉网络安全技术。 · Have solid server, storage, and database management skills. 具备扎实的服务器、存储和数据库管理技能，熟悉主流数据库系统。 · Have excellent communication and coordination skills, and be able to communicate effectively with different departments to promote the implementation of IT projects. 具备出色的沟通协调能力，能够与不同部门有效沟通，推动信息技术项目的实施。 · Have strong problem - solving and adaptability skills, and be able to quickly respond to and resolve various issues that occur in IT systems.         具有较强的问题解决能力和应变能力，能够快速应对和解决信息技术系统出现的各类问题。 ·Previous IT experience in Marriott hotels is preferred.         有万豪集团旗下酒店IT相关工作经验者优先。

· Formulate long - term and short - term IT strategies in line with the hotel's business development plans and industry trends. Align IT initiatives with the hotel's operational and service objectives. 根据酒店的业务发展规划和行业趋势，制定长期和短期的信息技术战略。使信息技术计划与酒店的运营和服务目标保持一致。 · Create annual IT budgets, allocate resources effectively, and monitor spending to ensure cost - effectiveness and compliance with financial plans. 制定年度信息技术预算，有效分配资源，并监控支出，确保成本效益并符合财务计划。 ·  Manage and maintain critical hotel IT systems. Ensure high - availability and reliability through regular monitoring, troubleshooting, and preventive maintenance. 管理和维护酒店的关键信息技术系统，通过定期监控、故障排除和预防性维护，确保系统的高可用性和可靠性。 · Oversee the hotel's network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks. Implement network security measures, manage network access, and optimize network performance. 监督酒店的网络基础设施，包括局域网（LAN）、广域网（WAN）和无线网络。实施网络安全措施，管理网络访问，并优化网络性能。 · Take charge of server, storage, and database management. Ensure data integrity, security, and backup, and manage system upgrades and migrations. · 负责服务器、存储和数据库管理。确保数据的完整性、安全性和备份，并管理系统升级和迁移。 Develop and enforce IT security policies and procedures to safeguard the hotel's digital assets from cyber - threats, data breaches, and unauthorized access. 制定并执行信息技术安全政策和程序，保护酒店的数字资产免受网络威胁、数据泄露和未经授权的访问。 · Ensure compliance with relevant laws, regulations, and industry standards, such as the General Data Protection Regulation (GDPR), Payment Card Industry Data Security Standard (PCI DSS), and local data protection laws. 确保符合相关法律法规和行业标准，如《通用数据保护条例》（GDPR）、支付卡行业数据安全标准（PCI DSS）以及当地的数据保护法律。 · Conduct regular security audits and risk assessments. Respond promptly to security incidents and implement corrective actions. 定期进行安全审计和风险评估。对安全事件做出迅速响应并实施纠正措施。 · Lead and manage IT projects, from initiation to completion. Define project scope, set goals, develop project plans, and allocate resources. 领导并管理信息技术项目，从项目启动到结束。定义项目范围，设定目标，制定项目计划，并分配资源。 · Coordinate with internal departments to identify business needs and translate them into IT solutions. Ensure projects are delivered on time, within budget, and meet quality standards. 与内部部门协调，确定业务需求并将其转化为信息技术解决方案。确保项目按时、在预算范围内交付，并符合质量标准。 · Manage project stakeholders, communicate project progress effectively, and resolve any issues or conflicts that arise during the project lifecycle. 管理项目利益相关者，有效沟通项目进展情况，并解决项目生命周期中出现的任何问题或冲突。 · Build and lead a high - performing IT team. Define roles and responsibilities, set performance goals, and conduct regular performance evaluations. 组建并领导一支高绩效的信息技术团队。明确角色和职责，设定绩效目标，并定期进行绩效评估。 · Provide technical guidance and training to team members. Foster a culture of continuous learning and professional development within the team. 为团队成员提供技术指导和培训。在团队中营造持续学习和专业发展的文化氛围。 · Promote teamwork and collaboration within the IT department and across the hotel. Encourage innovation and knowledge sharing. 促进信息技术部门内部以及整个酒店的团队合作与协作。鼓励创新和知识共享。 ·  Identify, evaluate, and select IT suppliers and vendors. Negotiate contracts, manage relationships, and ensure the delivery of high - quality products and services. · 识别、评估并选择信息技术供应商和厂商。协商合同条款，管理合作关系，确保高质量产品和服务的交付。 · Monitor supplier performance, resolve issues, and drive continuous improvement. Collaborate with suppliers to explore new technologies and solutions. 监控供应商绩效，解决问题，并推动持续改进。与供应商合作探索新技术和解决方案。 Required Skills – 技能要求  · Proficient in commonly used hotel IT systems, with in - depth system management and troubleshooting skills.         精通酒店常用的信息技术系统，具备深入的系统管理和故障排除技能 · Skilled in network technologies, including the planning, configuration, and maintenance of LAN, WAN, and wireless networks, and familiar with network security technologies. 熟练掌握网络技术，包括LAN、WAN、无线网络的规划、配置和维护，熟悉网络安全技术。 · Have solid server, storage, and database management skills. 具备扎实的服务器、存储和数据库管理技能，熟悉主流数据库系统。 · Have excellent communication and coordination skills, and be able to communicate effectively with different departments to promote the implementation of IT projects. 具备出色的沟通协调能力，能够与不同部门有效沟通，推动信息技术项目的实施。 · Have strong problem - solving and adaptability skills, and be able to quickly respond to and resolve various issues that occur in IT systems.         具有较强的问题解决能力和应变能力，能够快速应对和解决信息技术系统出现的各类问题。 ·Previous IT experience in Marriott hotels is preferred.         有万豪集团旗下酒店IT相关工作经验者优先。

1. 全面负责酒店 IT 系统的搭建、维护与优化，确保系统的稳定运行。 2. 主导酒店开荒阶段 IT 设备采购、安装和验收工作，合理控制预算。 3. 熟悉钉钉系统的搭建与维护，推动线上办公及管理的有效运行。 4. 管理酒店的网络安全，防止信息泄露，确保各系统数据安全。 5. 处理 IT 系统故障，如财务系统或客房管理系统的紧急修复，确保业务不中断。 6. 在系统升级或更换过程中，制定计划，确保运营不受影响。 7. 与供应商及内部部门紧密合作，协调 IT 相关项目的实施。