• Confirm every piece of business possible – selling the right room to the right customer at the right time for the right price.
锁定每一笔可能的生意 将适当的房间在适当的时间以适当的价格销售给适当的顾客
• Deliver financial results.
呈交财务成果
• Effectively uses and promotes technology to support productivity and profitability.
有效的利用科技手段去支持生产力和利润率
• Builds effective relationships with customers and business partners.
与既有的客户和潜在的客户及合作伙伴保持密切的联系。
• Identifies and handles sales leads effectively and efficiently.
高效认知和掌握销售线索。
• Fulfils Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews.
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。
• Focuses efforts on group accounts with significant potential sales revenue.
集中致力于开发潜在的重要的团体客户。
• Develops relationships within community to strengthen and expand customer base for corporate/ group/catering sales opportunities.
发展与社会团体的关系来壮大并拓展客户基础以寻求企业客户,团队及宴会销售的机会。
• Monitors and reports on market and competition within own market segment.
在独自的细分市场中监控并报告市场变动及竞争状况。
• Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time.
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。
• Active distribution of product information and creates awareness in the markets and business segments or responsibility.
在市场及具体细分市场中积极传达产品信息和创造品牌认知度。
• During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines.
在销售拜访的活动中,按照集团和亚太区的集团规定实施交叉销售。
• During Sales Calls, uses USPs – linking features with benefits.
在拜访客户过程中,联系酒店特点及优势运用酒店的独特卖点。
• Undertakes tasks as and when requested to fulfill the marketing and sales objectives of hotel.
按酒店和部门的要求完成酒店市场推广和销售任务。
• Creative contribution to product and sales development.
对产品及销售和发展做出创造性贡献。
• Participates in planning and realization of sales campaigns together with Director of Sales /DOSM within defined market segments.
与销售总监和市场销售总监一起,参与规划及实现在明确的细分市场中的销售活动。
• Assists in planning and coordinating sales activities and events.
协助计划和配合销售活动和时间。
• anagers account base and maintains all customer information up to date manually and electronically.
管理客户档案数据库。手工或以电脑更新客户档案。
• Provides ongoing advice and support to staff under his/her supervision.
对管辖下的员工提供积极有益的工作建议和支持。