SCOPE 范围
Ensure the smooth running of the Health Club by providing a highstandard of exercise prescription, pool supervision/safetyand quality service to all members and guests.
为所有会员和客人提供高标准的锻炼指示、游泳池监督/安全和优质服务，确保部门的正常顺利运营。
PRINCIPAL RESPONSIBILITIES 主要职责
Daily Management and Training日常管理和训练
· Ensure Health Cluboperating procedures are adhered to and reviewed on a three monthly basis.
确保严守健身中心操作程序，并每三个月审核一次。
· Drive the strategic direction of the Health Club under the guidance of the SpaManager.
在水疗经理的指导下推行水疗与健身中心的战略发展方向。
· Workwith the various departments within the hotel to maximizerevenue and control costs in line with the best practices in the industry.
与酒店各部门协作参照行内最优方法以最大化收益并控制开销。
· Implement financialtargets with each department within the Health Club andreview on a weekly/monthly basis.
实行健身中心内部各分部的财政目标，以周/月为单位进行审查。
· Control the monthly financial performance of the Health Club by monitoring andmanaging revenue and costs in order to deliver the budgeted profit.
通过检测管理收益及成本来控制健身中心的月度财政绩效，达成部门的预算利润。
· Ensure all stock taking is completed.
确保所有存货盘点工作按时完成。
· Prepare all Capital Expenditure requests in line with the hotel policy andsubmit to Spa Manager and Director of Rooms.
根据酒店规章准备所有资本支出并上呈至水疗经理及房务总监。
· Comply with all local and national legislation for Health Club in particularlicensing laws and 3rd party insurance, freelance instructors/alternativetherapists.
遵从当地和国家有关健身中心的法规，尤其是牌照法例、第三者保险方面、自由职业指导、另类理疗师等。
· Ensure all agreedlocal sales and marketing activities are effectively actioned and monitor the performanceon a monthly basis.
确保所有完成协议的本地销售及市场推广活动都有效率地进行并按月监测绩效。
· Increase the Health Club database by actively sourcing new clients throughrecommendations, referrals and targeted initiatives.
通过推荐、介绍及有针对性的活动等方式来开拓客源，以增加健身中心的客户数据库。
· Support all Corporate/Hotel marketing programmes and initiatives.
协助所有集团及酒店的市场推广活动。
· Promote and sellall aspects of the Health Club, Health & Wellbeing Memberships, packagesand treatments, merchandising and retail branded lines, personal training etc.
全面推销健身中心产品及服务，健身会籍、健身套餐及护理、推销规划和零售品牌产品系列，私人训练等。
· Ensure there aresufficient pool and fitness supervision in line with local legislation and thecompany brand standards.
确保贯彻当地法规和公司品牌标准，充分监督游泳池和健身房。
· Implement dailytargets for all team members on personal training sales and report on a daily/weeklybasis.
为团队所有成员执行私人训练销售的日常目标，并每天/每周汇报。
· Ensure allfitness bookings are entered into the Software system and controlled via theReception.
确保把所有健身预订输入健身中心软件系统，并通过接待处控制。
· Train all teammembers in upselling techniques.
为团队所有成员提供促销技能训练。
· Ensure all memberscomplete the Pre-activity Questionnaire and Fitness Assessment prior to using thefacilities.
确保所有会员在使用设施之前，完成活动前问卷和体能测试。
· Ensure all membersreceive an exercise programme, a supervised workout and a monthly wellnesssessions.
确保所有会员得到一个锻炼课程、监督练习和每月的健身环节。
· Monitor all lowusage members and ensure that their designated fitness instructor contacts them.
监察所有低用量会员情况，并确保相关的健身教练跟对方联系跟进。
· Induct and trainall new team members to the highest standards in line with the TrainingManuals/Operations Manual.
贯彻训练手册/操作手册指引，协助引导和训练所有新加入的团队成员。
· Ensure allordering and stock taking is completed on a weekly basis.
每星期完成盘点存货数量和订购安排。
· Provide on-going training for all teammembers in order to deliver consistently high standards of safety, poolsupervision, exercise prescription and brand standards.
不断给团队成员提供训练，务求他们发挥高水平的安全、游泳池监督、锻炼指导和品牌标准。
· Ensure all lifeguardsoffer guests a Spa Menu and serve food and beverage as required.
确保所有救生员给客人奉上水疗中心菜单，并按照需要送上食物和饮料。
· Monitor the healthand safety of all pool users. If the guest encounters difficulties, ensure thatthe duty lifeguard provides assistance in accordance with the skills andprocedures listed in the manual/lifeguard training manual.
监察所有游泳池使用者的健康安全，如果客人遇到困难，确保当值救生员按照操作手册/救生员训练手册所列技能和程序提供协助。
· Assess all Pool and Jacuzzi readings on adaily basis and ensure all preventative/ corrective measures are completed bythe Hotel Engineering department.
每天评估所有游泳池和按摩浴池读数，确保酒店工程部完成一切预防/纠正措施。
· Ensure all team members have a good understandingof the membership types/ benefits with each session entered on their training record.
确保团队所有成员充分理解各项会籍类别/礼遇，发挥他们训练纪录所列每项环节的技能。
· Be fully aware of the daily fitness bookingschedule and liaise with the Spa Concierge team throughout the day.
全面了解日常的健身预订时间表，与水疗中心礼宾部保持一整天的商讨跟进。
· Ensure that allteam member breaks are scheduled around the business demands.
确保团队所有成员因业务需要来编定休息时间。
· Submitdaily/weekly/monthly reports to the Spa Director or Spa Manager.
向水疗经理和水疗经理提交每日/每周/每月报告。
· In conjunctionwith the Director of Engineering, ensure all lifeguards handle any chemicals in accordance with the hotel safetystandards and manufacturers guidelines.
跟工程总监合作，确保所有救生员按照酒店安全标准和制造商指示处理任何化学品。
· Enforce the guestregistration policy to ensure all members, hotel guests or Health Club guests usingthe fitness and wet facilities have signed in upon arrival.
实行客人登记政策，确保所有使用健身和湿区设施的会员、酒店住客或健身中心客人抵达后先行登记。
· Ensure all lifeguardscheck and maintain the pool set up on a regular basis.
确保所有救生员定期检查和维持游泳池布置。
· Assist the Spa Director/Spa Manager in achieving monthly and year-end budgets for the Club Membershiplevels and personal training targets.
协助水疗经理/水疗经理因健身中心会籍水平和私人训练销售目标的范畴，完成每月和年终预算。
· Ensure all treatment brand standards, use of guestname, guest comfort, guest refreshment etc. are used in order to achieve thehighest level of service.
确保执行所有疗程品牌标准，包括客人称呼、客人舒适度和休息安排等，从而达到最高的服务水平。
Communication沟通
· Maintain clear lines of communication withthe Spa Director/Managerandother departments within the Hotel and the Health Club.
与川水疗总监/经理、酒店其他部门以及健身中心内部维持清晰的沟通脉络。
· Attend the Spa &Health Club daily briefing as required.
按照需要，出席水疗与健身中心每日晨会。
· Complete a detailed handover at the end ofeach shift either verbally or via the handover diary.
在每个值班结束时，透过口头或填写工作移交日志，完成详细的工作移交程序。
· Hold regular one to one meetings with eachteam member and feedback to the Spa Manager.
定期跟每个成员安排一对一会议，并向水疗经理反馈意见。
Market Intelligence市场资讯
· Keep up to date with theindustry best practices and latest fitness techniques, equipment and servicesin the market place.
掌握有关行业最佳守则，以及市场最新健身技能、器材和服务的信息。
Human Resource Development人力资源发展
· Manage the recruitment needs of the Fitness department in conjunction with theSpa Director and HR department.
跟水疗经理和人力资源部一起管理健身中心的招聘需要。
Other其他
· Report for duty punctually and wear thecorrect uniform and name badge.
准时上班，穿上正确的制服和配戴显示名字的胸牌。
· Maintain a high standard of personalappearance and hygiene in line with the hotelsand department grooming standards.
维持高水平的个人外表和卫生，贯彻酒店和部门的仪容仪表标准。
· Ensure the age policy for theClub facilities are adhered to.
严守健身中心的年龄政策。
· Carry out opening and closingduties as required and complete all relevant checklists.
履行每天开始和终止营业时的工作职责，并完成所有相关的检查列表。
· Assist the lifeguards with Pooland Jacuzzi readings every two hours andrecord the results on the Swimming Pool Daily Report. If the reading isabnormal, inform the maintenance department to follow up.
每两小时协助游泳池救生员和水力按摩浴池提取读数，把结果记录在游泳池日常报告中。如果读数异常，通知维护部门跟进。
· Assist the Engineering department with daily/weekly/monthlypool plant maintenance.协助工程部进行游泳池的每天/周/月的维护工作。
· Ensure all maintenance issuesare reported.
确保汇报所有维护事项。
· Maintain client and companysecrets to ensure that all businessdealings or personal details are not discussed with outside parties.
维持客人和公司机密，确保不与他人讨论所有业务往来或个人资料。
· Ensure the hygiene and cleanliness of the HealthClub is maintained on a daily basis.
确保健身中心每天保持卫生和洁净。
· Comply with rulesand regulations of the Colleague Handbook.
遵守《员工手册》的各项规章制度。
· Ensure the timelycompletion of seasonal sales products for the hotel, including but not limitedto New Year gift boxes, rice dumplings, and mooncakes.
按时完成酒店季节性销售产品，不局限新年礼盒、粽子、月饼。
· Comply withattendance policies and follow management's shift arrangements regardingovertime work and leave.
遵循考勤制度，服从管理人员安排的合理加班和休假。
· 100% Completehotel and job-related training courses.
100%完成酒店和岗位相关的培训课程。
Health and Safety 健康和安全
· Be fully aware of the Hotel Health and Safetypolicy and Fire Procedures.
全面了解酒店健康和安全政策以及消防程序。
· Adhere to health and safetyrequirements by using safe working practices at all times.
在任何时候都采用安全的工作方式，紧守健康和安全要求。
· Perform any dutiesassigned by the Management.
执行任何管理层委托的工作。
REQUIREMENTS职位要求
Education 教育学历
· University, post-graduate diploma orequivalent professional leisure qualification.
必须具备大学、研究生文凭或相等的专业休闲行业资格。
· Professional Qualification in Lifesaving, including CPR and First Aid is desirable.
具备专业救生资格，包括心肺复苏法和急救技能为佳。
Experience 经验
· At least fiveyears working experience with minimum of two years in a senior fitness role.
至少拥有五年有关健身工作的经验，当中至少拥有两年担任高级健身人员职位工作经验。
Job Skill/Knowledge 工作技能/知识
· Well presented with good time management.
拥有良好的时间管理技巧。
· Independent with an ability to work underpressure.
能独立处事和在压力之下工作。
· Excellent communication skills and leadership qualities.
拥有出色的沟通技巧和领导能力。
· Cooperate withcolleagues and develop good relationships with all colleagues.
跟同事合作无间，能跟所有同事发展良好的合作关系。
· Good delegation & interpersonal skills.
能分配工作，拥有良好的人际沟通技巧。
· Well spoken, pleasant and confident.
说话得体、和蔼可亲和充满自信。
Computer Knowledge 电脑知识
· Computer knowledge on: Word, Excel andPowerPoint are essential.
具备Word、Excel和PowerPoint电脑知识为佳。
Language Proficiency 语言能力
· Proficiency in English is essential.
必须英文流利。
· Knowledge of a second language other than native language is desirable.
除母语以外，懂第二语言为佳。
