与销售总监紧密合作并与媒体保持良好的关系;在遵循凯悦标准的前提下,确保酒店在公众中的高度曝光率以迎合商业需要。
To ensure high level exposure and public awareness of the hotel to meet business needs according to high standard while working closely with Director of Sales and maintaining good relationship with media.
最好拥有传播领域的本科或专科学历;至少两年传播或线上运营类相关工作经验;必须具有良好的解决问题、行政管理和公共关系能力。
Ideally with a university degree or diploma in Communications. Minimum 2 years work experience in regards to online operating. Good problem solving, writing, administrative and PR skills are a must.
工作描述Job Description
1.随时向预订部经理和/或领班报告部门内所有工作内容及进展。
To ensure the Reservations Manager and/or Team Leader are kept informed of all developments within the department.
2.确保24小时内及时回复所有信件,传真及电子邮件。
To ensure all correspondences, faxes and electronic mail to be promptly replied within 24 hours.
3.确保所有团队和会议客房名单及时准确的输入系统,根据团队协议取消所有未确认房间在系统中的占房。
To ensure all Group / Conventions rooming list are entered promptly and accurately, releasing any unused rooms back to Hotel’s room inventory according to group agreements.
4.如发现满房或超预订,需及时报告预订部经理或领班。
To alert Reservations Manager or Team Leader on any oversold period.
5.检查每日预抵客人预订,确保所有信息输入完整准确。
To check daily arrivals to ensure all reservations entries are complete and accurate
任职资格 Qualification
1.具有良好的沟通技巧。
Sound communication skills.
2.拥有较强团队合作精神。
With strong teamwork spirit.
3.较强的人际交往能力。
Good interpersonal skills.
4.有相关的酒店工作经验。
Have hotel working experiences.
岗位职责
Job Responsibilities
1.负责通过公关和促销活动实现酒店利润最大化
Responsible for maximizing hotel profits through public relations and promotional activities
2.配合市场销售总监制定市场营销策略和计划,并且按照制定的计划执行,以达到营销或线上渠道销售目标
Work with Marketing Director to develop marketing strategy and plan, and execute according to the plan to achieve marketing or online sales target
3.制定和执行酒店数字营销活动
Develop and implement hotel digital marketing campaigns
4.跟踪新媒体平台推广效果,分析数据并进行反馈,总结经验且建立有效运营手段提升用户活跃度
Track the promotion effect of new media platform, analyze data and give feedback, sum up experience and establish effective operation means to enhance user activity
5.与集团保持良好沟通,及时完成集团推广的活动
Maintain good communication with the group, complete the group promotion activities in time
任职资格
Job requirements
1.大学专科及以上学历,具备国际联号工作经验优先
College degree or above, international union work experience is preferred
2. 能掌握数字化相关数据
Ability to master digital related data