JOB RESPONSIBILITIES Formulates and recommends policies, procedures and standards pertaining to Recruitment & Selection, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with Raffles’ established guidelines as well as national and industry, laws and customs, and ensuring that they are complied with by all departments. Develops and proposes plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business. Assists in the preparation and accomplishment of goals for the Department. Keeps confidential matters/knowledge in strict confidence.   QUALIFICATIONS Minimum 8 years’ experience in managing Human Resources function in a luxury hotel / hospitality industry. Knowledge of local labor law and practices. Good communicator with fluency in English. Demonstrate leadership qualities to build strong employee engagement. Strong interpersonal skills and attention to detail. 岗位职责 在员工招聘 & 筛选、薪资及员工福利、安全以及健康医疗、员工沟通、员工关系、培训及发展、绩效管理和职业发展等相关方面，制定并推行与莱佛士现有制度以及国家和行业的法律法规相一致的的政策、程序以及标准，并确保各部门都遵守和执行。 制定与目前及未来酒店人员需求计划，并根据酒店的经营状况确保合适的人员配置。 协助部门制定和完成部门计划。 严格保持机密信息的机密性。   任职要求 至少8年从事奢华酒店/服务行业人力资源管理的经验。 熟知当地劳动法规及政策。 能熟练用英语交流。 为建立高度的员工满意度，展现领导力品质。 熟练的人际关系技巧以及高度关注细节。