DUTIES AND RESPONSIBILITIES 工作职责 · Attend to all telephone, fax, email inquiries in a timely manner 及时答复通过电话、传真和电子邮件进行的问询。 · Attend marketing meetings/regional sales and marketing monthly conferencecalls 参加市场会议，地区月度市场销售电话会议。 · Share the news or information which will impact business to sales team 分享关于可以印象到生意的新闻或信息给销售团队 · Assist with direct mail campaigns 协助直邮广告宣传工作。 · Manage and maintain hotel database, e-blast to relevant people accordingthe database 管理和维护酒店客户数据库，并根据活动日历表向数据库中的对向推送促销信息 · Manage and maintain hotel social media, online editor 管理和维护酒店所有社交媒体，线上发布、制作小编 ·Manage the selling channel of group on ZKT 管理团购的销售渠道直客通 ·Monitor guest feedback from IHG official website, C-trip, E-long, Trip advisor.Etc. and draft response 监控来自酒店官网、携程、艺龙、道道等11监测网站客评并撰写回复 ·Maintain filing systems (manual and electronic) 维护档案系统（手写版及电子版） ·Attend key meetings 出席重要的会议 ·Represent the Hotel at cocktail parties/dinners where appropriate 必要时代表酒店出席鸡尾酒会，晚宴。 ·Deal with telephone/fax/email inquiries and 处理电话，传真和电子邮件的询问。 ·Coordinate journalist familiarizations/visiting journalist programs andsite inspections as required 协调采访工作，了解和拜访采访节目并在必要时进行现场考察。 ·Prepare administration documents required for marketing (ie: internetlistings, advertising, booking of directory advertising) 准备市场工作所需的行政文件(即互联网清单，广告，广告名录的预订)。 ·Co-ordinate hotel photography shoots/talent where required, withinbudget 必要时在预算范围内协调酒店的拍摄工作。 ·Assist with promotions  (egseasonal sales promotions and special events) 协助促销工作(季节性销售促销和推广活动)。 ·Maintain collateral and conduct occasional audit 维护宣传品并进行抽查。 ·Co-ordinate generic IHG merchandise and hotel brand 协调洲际酒店集团的商品和酒店品牌。 ·Co-ordinate hotel brand standards collateral 协调酒店品牌规范宣传资料。 ·Proof read copy of advertising, collateral and press releases whereappropriate 必要时审阅广告，宣传印刷品和新闻公报。 ·Assist with brand standards policing 协助品牌规范工作 ·Work in line with business needs 依照业务需求开展工作。 Required  要求 · Demonstrated ability to interact with customers, employees and thirdparties that reflects highly on the hotel, the brand and the Company. 具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 · Problem solving and organizational abilities. 具有解决问题和组织能力。 ·Proficient in the use of Microsoft Office 精通微软办公软件 ·Good writing skills 具有良好的写作技能 · Diploma  in Sales & Marketing, HotelManagement, Business Administration, or related field preferred.  具有市场营销，酒店管理，商业管理或相关领域的大专学历。 · 1 year related experience or an equivalent combination of education andexperience 1年以上相关工作经验，或与此相当的教育与工作经验结合的背景。